Woodbridge Bid 02 User manual

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Installation Manual

2020413 REV. 3

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ELECTRONIC TOILET SEAT

●Thank you for choosing our products.Please read the instructions carefully before

installation and keep it available for future maintenance or reference.

● Our company reserves the right of final interpretation for this manual.

The manual is subject to change without notice.

Customer Service Phone: 562-229-0088. (Monday - Friday 9 AM - 5 PM Pacific Time)

Or Email: [email protected]

INSTALLATION MANUAL BID 02

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WOODBRIDGE IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USING

When using electrical products, especially when children are present, basic safety

precautions shouldalways be followed, including the following:

1.The appliance is not to be used by persons (including children) with reduced physical,

sensory or mental capabilities, or lack of experience and knowledge, unless they have

been given supervision or instruction.

2.Children being supervised not to play with the appliance.

3.This appliance can be used by children aged from 8 years and above and persons with

reduced physical, sensory or mental capabilities or lack of experience and knowledge if

they have been given supervision or instruction concerning use of the appliance in a safe

way and understand the hazards involved.

4.Children shall not play with the appliance.

5.Cleaning and user maintenance shall not be made by children without supervision.

DANGER–To reduce the risk of electrocution:

1. Do not use while bathing.

3. Do not place in or drop into water or other liquid.

4. Do not reach for a product that has fallen into water. Unplug immediately.

5. Do not wash the main unit or electrical plug with water or detergent.

6. Do not handle the electrical plug with wet hands.

7. Do not put a hand or other staff over the outlet of air dryer or block the outlet of air dryer.

8. Never disassemble,repair or modify this product.

9. During installation, disassembly, repaire and maintenance of the product,the power plug

must be switched off and water supply be shut off.

WARNING–To reduce the risk of burns, electrocution, fire, or injury to persons.

1. Close supervision is necessary when this product is used by, on, or near children or

invalids.

2. Use this product only for its intended use as described in this manual. Do not use

attachments not recommended by the manufacturer.

3. Never operate this product if it has a damaged cord or plug, if it is not working properly,

if it has been dropped or damaged, or dropped into water. Return the product to a

service center for examination and repair.

4. Keep the cord away from heated surfaces.

5. Never use while sleeping or drowsy.

6. Never drop or insert any object into any opening or hose.

7. Do not use outdoors or operate where aerosol (spray) products are being used or

where oxygen is being administered.

8. Connect this product to a properly grounded outlet only. See Grounding Instructions.

9. Do not throw cigarettes and other burning stuff into toilet, otherwise it might cause fire.

10.This product is electric appliance, so it must be placed far away from water. Please

don’t drench urine and other liquid to it.

11.Do not lay on side or upside the product during the electrical circuit.

12.It is prohibited to use other electric appliances in the same socket.

13.It is forbidden to use the power extension or unstable loose outlet.

14.The old aging water supply hose can not be used, otherwise it might cause leakage,

fire or electrical shock.Installation of the bidet seat should include specified components

and new water supply hose.

2. Do not place or store product where it can fall or be pulled into a tub or sink.

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CAUTION–

DANGER –

IMPORTANT SAFETY INSTRUCTIONS

Indicates that failure to follow the instruction may cause body injury or

property damage.

GROUNDING INSTRUCTIONS

Improper use of the grounding plug can result in a risk of electric shock.

SAVE THESE INSTRUCTIONS

1. Do not install or use the product in wet places as steam room etc.This product must be

connected to properly grounded power outlet socket.

2. It is recommended to use water-proof electrical outlet which should be lnstalled in the place

where is not easily got wet.

3. This product should be used with AC 110V-120V,50/60Hz electrical current only,load current

is at least 15A. P ower plug must be equipped with ground fault circuit interrupter or ground

fault electrical leakage protector or similar high sensitive, rapid type leakage switch

(Rated sensitive current under 6mA).

4. When it thunders,it is strongly recommended to pull out the power plug.

5. Do not stand on ceramic toilet.

6. Ceramic toilet must install floor fixing bolt.

7. Do not stand on product unit,seat and cover.

8. Do not lean against the seat cover when using the product,to avoid damage.

9. This product is equipped with soft-closing seal cover.Heavy pressing or pushing may damage

the soft-closing damper.

10. Do not use lacquer thinner,petrol,liquid medicine,detergent,insecticide,toilet cleanser and

scrubbing brush to clean the product.

11.Exposure to direct sunlight is prohibited.

12.Only use tap water or potable water;otherwise it may cause chafing.

13.Do not connect water supply to heater outlet.Make sure inlet water temperature at 3~35˚C

14.When the room temperature is under zero degree,please dry up the water tank,to avoid

freezing.

15.Raise rest room temperature to prevent the toilet from damage due to freezing.

16.When move the product from cold or wet environment into normal room temperature,wait for

2 hours until the condensation water is fully volatilized.Doing so can prevent the product from

electrical short-circuit.

17.When not using the product over three(3) days,drain the water out of the container and pull

the elelctrical plug from the wall outlet.

18.Stop using the product and shut off the power when product malfunctions,please contact the

service people for professional service.

This product should be grounded. In the event of an electrical short circuit, grounding reduces

the risk of electric shock by providing an escape wire for the electric current. This product is

equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged

into an outlet that is properly installed and grounded.

If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to

either flat blade terminal. The wire with insulation having an outer surface that is green with or

without yellow stripes is the grounding wire.

This product is factory equipped with a specific electric cord and plug to permit connection to a

proper electric circuit. Make sure that the product is connected to an outlet having the same

configuration as the plug. No adapter should be used with this product. Do not modify the plug

provided — if it will not fit the outlet, have the proper outlet installed by a qualified electrician. If

the product must be reconnected for use on a different type of electric circuit, the reconnection

should be made by qualified service personnel.

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WOODBRIDGE TECHNICAL SPECIFICATION

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960W

1400W(120V)

50W

110-120V，50/60Hz

Rated voltage

Rated power

Water pressure

range

The minimum necessary pressure 0.08MPa (hydrostatic pressure),

the maximum water pressure 0.8MPa (hydrostatic pressure)

6-level water temperature adjustment

Power Cord length is about 1.2m

Heating power

Water

temperature

Water volume 5-level adjustment

Anti-syphon device, Anti-backflow device, Filter device

The water temperature sensor, Anti-burning apparatus, Thermostat,

Temperature fuse, Ground fault protection, Leakage protection ,

Anti-freeze cracking device

Cleaning mode

Nozzle position

Water pressure

protector

Anti-fouling

device

Safety device

Pressure stabilizer, Automatic pressure discharging device

Main Unit

Cleaning

device

200W

High temperature preventer, thermal fuse

(If Applicable)

6-level adjustment

Over 0.2m³/minWarm wind speed

Warm wind

temperature

Heating power

Safety device

Drying

device

Technical Specification

None Photocatalyst

6- level adjustment

Deodorization

Method

Deodorization

Surface

temperature

Heating power

Soft close

The buzzer is off at night to avoid buzzer noise to guarantee a quiet

environment at night

Sterilization device

Plasma sterilization device

Noise-free setting

Heated seat Open and close

device

Prevent low

temperature burn

Safety device

Caring

device

Smart, Always on, Always off

Night light

assembly

After 10 minutes of use, the seat temperature will automatically drop

slowly to a low level

Seat sensor,Temperature senor,Bimetal thermostat,Thermal fuse

Antibacterial position Seat, Nozzle

To avoid disturbance from remote controls by multi-userUser ID setting

(If Applicable)

5-level adjustment

Rear cleaning / Massage cleaning, Front cleaning /Massage cleaning

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WOODBRIDGE PACKAGING LIST

Leakage protection plug

Whole set of product

Power cord

Infrared receiver

Nozzle baffle

Nozzle

The remote control

Buffer

Lid

Components Name

Seat

Release button

Drying

baffle

Water supply pipe

Front cleaning

Rear cleaning

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WOODBRIDGE MAIN UNIT IDENTIFICATION

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Main Unit Knob Instructions (Knob Applies)

1. When people is seated, press Rear Cleaning Button shortly to start rear cleaning function;

Rear cleaning → Drying→Stop drying automatically

2. When rear cleaning function is on, long press Rear Cleaning Button to massage cleaning

function; long press again to stop massage cleaning function.

3. When the cleaning function is on, shortly press Rear Cleaning Button, the nozzle will

move back by one step;

4. When no one is seated, press Rear Cleaning Button, the nozzle will stretch out, people

can wash the nozzle manually.

Main Unit Side Button Instructions (Button Applies)

1. When people is seated, shortly press Front Cleaning Button to start front cleaning function;

Front cleaning → Drying → Stop drying automatically

2. When front cleaning function is on, long press Front Cleaning Button to start massage

cleaning function.

Long press Front Cleaning Button again to turn off massage cleaning function.

3. When cleaning function is on, shortly press Front Cleaning Button, the nozzle will move

forward by one step.

1. Long press Stop Button to make the main unit enter standby mode, press Stop Button again to

make the main unit return to Operating mode. [In standby mode, all functions are invalid by

pressing any button (on main unit or remote control) except Stop Button.

2. When people is seated, shortly press Stop Button on main unit to stop front cleaning, rear cleaning

or drying functions; When no one is seated, repeatedly press Stop Button on the main unit, the

main unit will switch between operating mode and power saving mode.

Rear

Cleaning

Button

Front

Cleaning

Button

Stop

Button

FrontBack

Rear

Cleaning

Knob

Front

Cleaning

Knob

Stop Knob Press the knob vertically to stop the function in progress: rear cleaning, front

cleaning, drying or nozzle cleaning function.

1. When people is seated, turn Rear Cleaning Knob forward to start rear

cleaning function; Rear cleaning → Drying→Stop drying automatically.

2. During rear cleaning, turn the knob forward, the washing position moves

forward, otherwise, the washing position moves backward.

1. When people is seated, turn Front Cleaning Knob backwards to start front

cleaning function; Front cleaning→ Drying →Stop drying automatically

2. During front cleaning, turn the knob backwards, the washing position

moves backward, otherwise, the washing position moves forward.

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Packing List

Tee - joint (1)

2.Screws (2)

Screws

1.Base plate

Floor

1.Remote control

2.Remote control rack

3.Expansion screws (2)

3.Fixed piece (2)

Fixed piece

Expansion screws (2)

Expansion nut

4.Expansion nut (2)

Manual(including

warranty card)

Remote control

Remote control rack

The remote

control

assembly

Base plate

assembly

The filter

assembly

Certificate

of quality

Certificate of quality

Mounting

Cardboard

Mounting Cardboard

Manual

(including

warranty

card)

Main unit

Manual,

Certificate

of quality,

Mounting

Cardboard

Tee - joint

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WOODBRIDGE INSTALLATION INSTRUCTION

Installation of Main Unit

Product Size and Installation Preparation Tool

403mm

380mm

130-190mm

517mm

434-493mm

＞490mm

＞25＜90

WrenchPhillips screwdriver

＋

Cup

Tape measure

12

Screws

Fixed piece

Expansion nut

Installation of base Installation and disassembly of

Main Unit

* This product has been tested for water flow before leaving the factory. There may be a small amount of residual water

dripping out when removing the product, which is not a malfunction.

* Do not install this product in a wet place such as a bathroom, and do not put it in a place prone to water.

Install

Base plate

Toilet mounting

holes

IInstall

Mounting

Cardboard

The black latch faces

Forward, Groove up

Install the expansion nuts into the toilet mounting holes first, and then

install base plate, fixed piece and screws in sequence according to

the above illustration, then tighten.

Disassemble

Click

click

* Tips: Please confirm this seat fitting your current toilet.

Installation of Main Unit: Align main unit to base plate and push it into

the base plate, and a “click” sound means the main unit is installed in

place.Disassembly of Main Unit: Press the "Disassemble button", and

pull out the main unit when a "click" sound is heard.

* Hand can leave “Disassemble button” after press it to pull out main

unit.

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3Installation of Water inlet pipe and Tee joint

Angle Valve

Tee Joint

Water Inlet pipe

Current toilet water supply pipe

Connect to the

angle valve

Connect to

main unit

①Connect Tee joint to angle valve; (The original Tee joint should be removed);

②Connect the inlet end of water supply pipe to Tee joint according to the above illustration;

③ Connect main unit to Tee joint according to the above illustration.

Connect to Water

supply pipe

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WOODBRIDGE DAILY MAINTENANCE

1. The main unit buzzer beeps once, and the knob (button) starts self-test after the white light flashes.

2. The main unit buzzer beeps again, and the self-test is completed, and the knob (button) lights up

in white;

3. The function mode is turned on and in normal use.

Preparation for Start-Up

1. Turn on the angle valve

3. Safety self-test

Check the tightness of the threaded connection to ensure that there is no water leakage. Turn

the angle valve counterclockwise to adjust the opening to the maximum.

(Tips: when the valve is opened for the first time, the angle valve handle has a large torque)

2. Power Connection

Insert power line leakage protection plug into the power socket, press the reset switch, plug

indicator lights on indicating that the power is on.

Tips:

Press electric leakage test button prior to usage,

the reset switch pops up indicating that the leakage

protection function is normal.

Angle valve

Electric leakage

test button

Reset switch

Indicator light

Press the TEST button (then RESET button) every

month to assure proper operation.

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Neutral cleaner

When there is dirt on the nozzle, maintain it according to the following methods:

1. When no one is seated, turn the knob forward (press Rear Cleaning Button on the main unit), then nozzle rod

is extended, and manually clean with a rag or soft brush.

2. Nozzle can be removed and cleaned separately. (Hold the nozzle rod in one hand and pull the nozzle out with

the other hand)

3. Put back the nozzle, and then press the knob button (Stop button) on the main unit or the "Stop" button on the

remote control, the guided rod retracts.

Filter Maintenance

Tips: Do not pull the nozzle rod to prevent the damage of the nozzle rod and motor.

Maintenance of Main Unit

Daily Maintenance

1.Turn off the power during maintenance of this machine.

2. Wipe the dirty area with a soft cloth that is wrung out of water.

3. After wiping, please turn on the power again.

Tips: Do not rinse the surface of the product directly with water

during maintenance.

Maintenance of the Nozzle

Time for maintenance: It is under normal

water pressure but poor flush performance

occurs.

1. Turn off the angle valve.

2. Unscrew toilet water inlet pipe and seat

water inlet pipe.

3. Take out filter and filter washer

4. Brush filter with toothbrush and clean filter

5. Re-install filter and filter washer, then

re-install water inlet pipe

3-way

connector

The filter

(Remove with

a nipper pliers)

Filter

washer

Connect to toilet

water supply pipe

Connect to seat water

inlet pipe

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WOODBRIDGE TROUBLESHOOTING GUIDE

a

b

c

Note:

Cut off power prior to discharging

the water.

Self-cleaning waterway maintenance：

Self-cleaning Waterway Maintenance

When the self-cleaning waterway is blocked,

there is no water coming out during self-cleaning

process.

Current-limiting nut

Current-limiting shaft

Deodorizing Device Maintenance

Removal and Installation of Clamp

Unscrew the screws, take out the deodorant box, and replace the none-photocatalyst.

※It is recommended to replace the none-photocatalyst after 3 years of use (the specific life

span depends on the environment).

※If you need to replace the none-photocatalyst, please purchase it in the official online store.

1. Turn off the angle valve.

2. Unplug the power plug, cut off the power.

3. Remove the seat, press current-limiting shaft in the middle with a flat-blade screwdriver, then reinstall the seat, and open

the inlet valve.

4. If there is still no water coming out after pressing current-limiting shaft, use a flat-blade screwdriver to unscrew current-limiting

nut, remove current-limiting shaft, and clean it with a toothbrush or small brush. After cleaning, replace current -limiting

nut and current-limiting shaft to the restrictor In the device, then reinstall the seat, and open the inlet valve.

Deodorizing

cartridge

Removal: Open the clamp

cover, rotate it

counterclockwise, and use a

flat-blade screwdriver to pry

the clamp out of the slot.

Installation: Install the

quick-released connector of

water inlet pipe into the main

unit, and clip the clamp into the

slot.

b. The clamp is rotated until the

opening faces down.

c. Close the clamp cover

None-photocatalyst

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Troubleshooting Guide

Problem Cause

No Water from

Nozzle

Water inlet hose bent to cause

blocking

Inlet valve is off

Water supply is cut off

Weak water

cleaning

Water inlet hose bent to cause

partial blocking

Water inlet valve is not fully open

Inlet filter blocked

Low water

temperature

The water temperature is set in

normal temperature level

low seat

temperature

The seat temperature is set in

normal temperature level

In standby mode

Solution

Solve the problem of bending of

water inlet hose

Turn on the inlet valve

Connect water supply and

wait for the water

Solve the problem of bending of

water inlet hose

Turn on the inlet valve fully

Clean the filter

Reset the water temperature

Reset the seat temperature

Switch to operating mode and use

it after 3 minutes

low wind

temperature

No wind out

Nozzle rod cannot

retract

Nozzle rod cannot

stretch out

Remote control

cannot display

Malfunction of

deodorization

Caution

The wind temperature is set in

normal temperature level

In standby mode or power saving

mode

Power off

Get stuck by impurities

Power off

No sitting in sensing area

The battery of the remote control

is installed in the opposite direction

User doesn't reach the

sensing area in seat

Deodorization function

keeps working after user

leaves

If the problems cannot be solved as per above methods, please turn

off the power , and contact service providers for maintenance.

If the power leakage protection switch always trips, it means that the

product is leaking. Please turn off the power, contact the service

provider, and ask for professional repairs.

It's a normal phenomenon if

deodorization function keeps

working after user leaves to

ensure eliminating smell entirely

Adjust to reach the sensing area

Reload the battery

Sit right in the sensing area

Put power on

Clear away the impurities

Push back the nozzle rod lightly

and put power on

Shift to operating mode to use

dry function

Reset the wind temperature

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NOTES

DATE OF INSTALL:

INSTALLER’S NAME:

PLUMBER: CONTRACTOR:

LICENSE #:

INSTALLER INFORMATION

NOTES

DATE OF INSTALL:

INSTALLER’S NAME:

PLUMBER: CONTRACTOR:

LICENSE #:

INSTALLER INFORMATION

Customer Service Phone: 562-229-0088. (Monday - Friday 9 AM - 5 PM Pacific Time)

Or Email: [email protected]

Woodbridge BID 02 User manual

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