
FAQs
After powering on, Press and hold the lock button for 3 seconds to unlock the screen, and then
click the setting button to enter the setting mode.
1. Why is there no response to pressing any button?
1) Ensure the food size is less than 12mm, only suitable for dry food.
2) Check whether the food bowl is full of food, whether there is food residue at the food outlet,
if so, please clean up in time.
2.Why wasn't the food distributed at the set time?
One portion is about 10g.
3.What is the amount of 1 portion?
Please set the feeding portion to 0
3) If the spotlights detect food residue at the food outlet, the food behind will not be distributed.
4) Check if the turntable is jammed, if so please clean it first.
5) If it is battery-powered, please ensure there's sufficient battery power.
4. How do I cancel the third feeding schedule?
Thank you for choosing Olelica pet feeder.
Please read the quick guide before using,
if you have any problems when using our product, kindly send email with
order number to our mailbox:
for help,we'll response within 24 hours.