Wyrestorm NetworkHD 200 series User manual

NetworkHD™200 Series AV Over IP H.264 Multiview Decoder
NHD-220-RX Quickstart Guide
IMPORTANT! Installation Requirements!
• Visit the product page to download the latest rmware, document versions,
and the WyreStorm Maintenance Suite conguration tools.
• Install the latest rmware onto all NetworkHD devices in the system.
• NetworkHD requires a Layer 2 managed switch network with support for
Multicast & IGMP snooping enabled.
• NetworkHD uses AutoIP to assign IP addresses in the range of 169.254.x.x
to encoders and decoders out of the box. The use of DHCP addresses is
not recommended. Errors in static IP settings can result in a complicated
reset procedure.
• WyreStorm highly recommends using our recommended switch
manufacturers. Congure all network switches to the exact specication of
the guides at wyrestorm.com prior to connecting any NetworkHD devices.
• Due to the way H.264 compression encodes the video, interlaced video
sources are not recommended. Please use progressive scan sources for
best video quality - even at lower resolutions.
• WyreStorm recommends the use of the NHD-000-RACK for installations
containing multiple NetworkHD devices. Use of this product provides an
enclosure to mount and secure all NetworkHD devices in a rack.
In the Box
1 x NHD-220-RX Main Unit
1 x Power Adapter (12V 1A DC)
3 x 3-pin Phoenix Connectors
2 x Mounting Brackets
1 x Quickstart guide (This Document)
Additional Information
The following information can be found on the WyreStorm website under the
NHD-220-RX Product Page.
• NetworkHD 100-200 Series Firmware
• NetworkHD 200 Series Installation Guide
• NetworkHD Switch Recommendations
• NetworkHD IP Switch Mapping Worksheet
• NetworkHD Switch Conguration Guides
• Drivers for Popular Control Systems
Copyright © 2017 WyreStorm Technologies | wyrestorm.com
NHD-220-RX Quickstart Guide | 170919
North America: 518-289-1294 | EMEA/ROW: 44 (0) 1793 230 343
[email protected]
1 of 4
WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features prior to starting the installation
process.
Basic Wiring Diagram
The following diagram is provided to illustrate a typical basic system containing the NHD-220-RX.
Network Switch
NHD-220-RX
NHD-200-TX NHD-200-TX NHD-200-TX NHD-200-TX
NHD-000-CTL
Ethernet
Ethernet Ethernet
Digital Video Digital Video Digital Video
Digital Video
Digital Video
Media Player
Ethernet
Sattellite Box 1 Sattellite Box 2 PC
Satellite Box 1 Satellite Box 2
PCMedia Player
Digital Video/DVI/HDMI
Key
Ethernet

Front Panel
Power Button On – Device is On
Off – Device is Off
Link LED
On – Device is operating and in a normal
working state.
Off – Device is not in a normal state and may
experience incorrect operation.
ID Displays the decoder and encoder MAC
addresses onscreen.
Rear Panel
Power Input
5.5mm Screw Down Barrel Jack
Connect to the included18V DC 1A power
supply when not powering via PoE from the
switch
LAN (PoE)
8-pin RJ-45 female | 10/100 Mbps auto-
negotiating
Connect to the same network switch that the
NetworkHD encoders are connected to.
Audio Out
3-pin Phoenix Connector
Note: This connection is disabled on product
v1 and only operational on units with a v2 or
higher.
HDMI Out 19-pin type A HDMI female
Supports HDMI and DVI/D with adapter
Debug
3-pin Phoenix Connector
Connect to a PCs serial port for debugging the
device.
RS-232
3-pin Phoenix Connector
Provides RS-232 pass-through of commands
from the NHD-000-CTL to control the display
device.
Audio Out Wiring
Note: This connection is disabled on product v1 and only operational on units
with a v2 or higher.
The decoder contains an Audio Out that can be used to distribute the audio
throughout the room by connecting to an audio pre-amplier or powered
speaker. This connection uses a 3-pin phoenix connector (supplied).
1 2 3
Pin 1:
Pin 2:
Left Positive (+)
Right Positive (+)
Pin 3: Ground (GND)
RS-232 and Debug Wiring
Connection Guidelines
The following wiring diagram shows the pinouts for the decoder. While not
shown, connect the TX (transmit) to RX (receive) pins at the controlled device
or PC side of the cable.
Most controllable devices are DCE where pin 2 is TX, this can vary from
device to device. Refer to the documentation for the connected device for pin
functionally to ensure that the correct connections can be made.
Wire colors shown follow EIA-561 standard.
Pin 1:
Pin 2:
TX (Transmit)
RX (Receive)
Pin 3: Ground (GND)
1 2 3
Copyright © 2017 WyreStorm Technologies | wyrestorm.com
NHD-220-RX Quickstart Guide | 170919
North America: 518-289-1294 | EMEA/ROW: 44 (0) 1793 230 343
[email protected]
2 of 4

Setup and Installation
Installation and Connections
Do not connect the power supply or power on the PoE switch until all
NetworkHD device network connections are made.
In order for NetworkHD encoders and decoders to be controlled by the
NHD-000-CTL, the AV port on the CTL MUST be connected to the same LAN/
VLAN as the NetworkHD encoders and decoders.
In order for the devices in the system to be controlled via a 3rd party
controller, the CONTROL port MUST be connected to the same LAN/VLAN as
the control system.
1. Install NetworkHD devices to allow airflow through the product, for
encoders it is recommended to use the NHD-000-RACK. The install
location should be dry, well ventilated, and out of direct sunlight.
2. Connect sources to the NetworkHD encoders using an HDMI cable
from a quality brand such as WyreStorm Express ensuring a rm port
connection.
3. Connect the HDMI display to the NetworkHD decoders using an HDMI
cable from a quality brand such as WyreStorm Express ensuring a rm
port connection.
4. Connect NetworkHD encoders, decoders, and CTL to the network
switch using well terminated and tested category cable of no more than
100m/328ft.
5. Connect the decoders RS-232 port to the display following the pinout in
the RS-232 and Debug Wiring section.
6. Connect the Audio Out to an amplier with analog audio in following the
pinout in the Audio Out Wiring section.
7. If using the NHD-200-TX, congure the dipswitches in the NetworkHD
encoder for the correct video source type. HDMI, DVI, VGA, or
Component.
Download the NetworkHD Switch Mapping Worksheet from any
NetworkHD product page to keep track of Mac addresses, device and alias
names for later reference. This will aid conguration or troubleshooting.
NetworkHD 000 Series Console Conguration
1. Connect a PC to the same LAN/VLAN as the NetworkHD components
and ensure it is within the same subnet/IP range as the components
default 169.254.x.x IP addresses.
2. Power On the NetworkHD devices by connecting the included power
supplies to the Power Input or by powering On the PoE switch.
3. Open the WyreStorm Management Suite (Available from the WyreStorm
website) and launch the NetworkHD 000 Series Console and press
Search.
Note: If a no devices are discovered, verify that the CTL and PC are on the
same LAN/VLAN and that the IP address of the PC is within the same subnet/
IP range as the CTLs default 192.168.11.243 IP address and disable or create
an exception for the Conguration Tool for WyreStorm NetworkHD 000
Series in the Windows Firewall.
4. Congure the system as per the instructions in the User Reference
Guide (Available from the NHD-200-RX Product Page). Right Click on
the NHD-220-RX in the RX section to see its available options, including
setting the devices IP address and setting an Alias name. You will also
nd other conguration options under the Batch Settings window.
Note: If a 3rd Party control system with a WyreStorm driver for NetworkHD is
going to be used, the encoders must use the names Input1, Input2, etc. This
also applies to decoders, Output1, Output2, etc.
5. Upload to the conguration to the NHD-000-CTL by right clicking the
CTL in the Other Devices section and selecting Upload.
6. Congure the encoding values of each encoder based on the
requirements of the content.
Recommended Encoder Settings
The following encoder settings are recommended to provide the highest
quality video and instant switching.
Rate Control: CBR
Avg bitrate: 35000
Prole: H.264 High Prole
GOP: 60
FPS: 60
Transport Type: RAW
Copyright © 2017 WyreStorm Technologies | wyrestorm.com
NHD-220-RX Quickstart Guide | 170919
North America: 518-289-1294 | EMEA/ROW: 44 (0) 1793 230 343
[email protected]
3 of 4

Warranty Information
This product is covered by a 3 year limited parts and labor warranty. During this period there will be no charge for unit repair,
component replacement or complete product replacement in the event of malfunction. The decision to repair or replace will
be made by the manufacturer. This limited warranty only covers defects in materials or workmanship and excludes normal
wear and tear or cosmetic damage. Visit the product page located at wyrestorm.com for additional information on this
product including important technical information not provided in this document and warranty terms & conditions.
Specications
Copyright © 2017 WyreStorm Technologies | wyrestorm.com
NHD-220-RX Quickstart Guide | 170919
North America: 518-289-1294 | EMEA/ROW: 44 (0) 1793 230 343
[email protected]
4 of 4
Troubleshooting
Before Performing any of the Following Troubleshooting Steps
• Verify that all NetworkHD devices contain the latest version of rmware.
This will ensure that all devices are up to date and working at their highest
performance level.
• Verify that the latest version of the WyreStorm Management Suite is
installed on your PC.
Download the latest version of the WyreStorm Management Suite and
NetworkHD rmware from the WyreStorm website
NetworkHD Software and/or NHD-000-CTL fail to locate NetworkHD
Devices
• Verify that all NetworkHD and Network devices are powered On.
• Adjust Windows Firewall Settings – Create an exception for Conguration
Tool for WyreStorm NetworkHD 000 Series or disable it completely.
• Verify that the PC, the CTL, and NetworkHD encoders and decoders are on
the same LAN/VLAN.
• Verify that the Bonjour SDK is properly installed.
• Press and hold the reset button on the NHD-220-RX to return it to its default
conguration.
• Reboot all system components including the NHD-000-CTL and the PC/
Mac.
Failure to Connect to CTL Controller
• Follow the previous steps for failing to connect to devices. If these are
unsuccessful, press and Hold the reset button on the front of the CTL for 5
seconds.
Note: After a reboot the CTL will be returned to the default IP address of
192.168.11.243 for the control port and 169.254.1.1 for the AV port.All alias
settings for the encoders and decoders will be reset to default settings and will
require reconguration.
No Image Appearing on Displays
• Verify that all NetworkHD, Network, Source, and Display devices are powered
On.
• Test sources and displays by connecting them directly together.
• Swap out the HDMI cable
• Connect the power supply to the component rather than using PoE.
Decoder Continuously Reboots
• Decoder may be set to DHCP and cannot locate the DHCP server. Connect
the decoder to a DHCP server and recongure the IP settings using the
NetworkHD 000 Series Console.
Power
Power Supply Input: 100~240V AC 50/60Hz |
Output: 18V DC 1A
PoE >15.4W 802.3.AF
Max Power Consumption 7.2W
Environmental
Operating Temperature 32°F ~ 113°F (0°C ~ 45°C)
10% ~ 90%, non-condensing
Storage Temperature -4°F ~ 158°F (-20°C ~ +70°C)
10% ~ 90%, non-condensing
Maximum BTU 60 BTU/hr
Dimensions and Weight
Rack Units/Wall Box 1U
Height 25mm/0.99in
Width 220mm/8.67in
Depth 130.2mm/5.13in
Weight 0.77kg/1.70lbs
Regulatory
Safety and Emission CE | FCC | RoHS
Audio and Video
Inputs 1x LAN (PoE) 8-pin RJ-45 female | 10/100 Mbps auto-negotiating
Outputs 1x HDMI In 19-pin HDMI type A female
1x Audio Out: 3-pin Phoenix (Disabled on version 1 | Future Release Activation)
Audio Formats 2ch PCM
Output Video Type H.264/MPEG-4 AVC
Output Video Resolutions 640x480p @60Hz~3840x2160p @60Hz
Encoding Data Rate Up to 40 Mbps, congurable
End to End Latency Low Latency Mode: 60~90ms | High Latency Mode: 250~300ms
Communication and Control
HDMI Max Cable Run: 15m | DVI/D supported with adapter (not included)
Ethernet 1x 8-pin RJ-45 female | 10/100 Mbps auto-negotiating
RS-232 1x RS-232 3-pin Phoenix Connector | 1x Debug 3-pin Phoenix Connector