Xycom 3700 Series User manual

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
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2007 XYCOM AUTOMATION, LLC. Printed in the United States of America
3700 Series
Flat-Panel Industrial PCs
User Manual for the
3712KPM, 3712KPMT,
3715T, 3715KPM, & 3715KPMT
Models
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3700 Series Flat Panel Industrial PC Revision Record
143311 (H)
Revision Description Date
A Manual Released 01/04
B Added 3712 series information, keypad inserts, updated kp3util 03/04
C Updated touch screen driver installation and calibration / 05/04
Added TIR caution 06/04
D Clarified front panel frame, glass and overlay in Tables 1-1 & 1-2 08/04
E Updated 3712KPM(T) available power specifications/ Added 09/04
24V DC power supply information
F RAID-Enabled Appendix added 10/04
G Added System Battery Replacement section 01/06
H Name change, correct where applicable with document 4/07
Part Number 143311 (H)
Trademark Information
Xycom and Xycom Automation are trademarks of Xycom Automation, L.L.C.
Xycom Automation, L.L.C. now is referred to as Pro-face through a D.B.A. The Pro-face name and logo will replace
the Xycom name and logo on all documents where possible.
Pro-face is a trademark of Digital Electronics Corporation.
Brand or product names are trademarks or registered trademarks of their respective owners.
Intel and Pentium are registered trademarks and Celeron is a trademark of Intel Corporation.
Windows, Windows NT, and Windows XP are registered trademarks of Microsoft Corporation in the U.S. and in
other countries.
Copyright Information
This document is copyrighted by Xycom Automation, L.L.C. (Xycom) and shall not be reproduced or copied without
expressed written authorization from Xycom Automation, L.L.C.
The information contained within this document is subject to change without notice. Pro-face does not guarantee the
accuracy of the information
United States FCC Part 15, Subpart B, Class A EMI Compliance Statement:
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at the user’s expense.
For European Users – WARNING:
This is a Class A product. In a domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures.
INSTALLATION – Electromagnetic Compatibility WARNING:
The connection of non-shielded equipment interface cables to this equipment will invalidate FCC EMI and European
Union EMC compliance and may result in electromagnetic interference and/or susceptibility levels which are in
violation of regulations applying to the legal operation of this device. It is the responsibility of the system integrator
and/or user to apply the following directions relating to installation and configuration:
All interface cables must include shielded cables. Braid/foil type shields are recommended. Communication cable
connectors must be metal, ideally zinc die-cast backshell types, and provide 360-degree protection about the
interface wires. The cable shield braid must be terminated directly to the metal connector shell; ground drain wires
alone are not adequate.
Protective measures for power and interface cables as described within this manual must be applied. Do not leave
cables connected to unused interfaces or disconnected at one end. Changes or modifications to this device not
expressly approved by the manufacturer could void the user’s authority to operate the equipment.
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Chapter Two - Testing
ii 143311 (H)
EMC compliance is, in part, a function of PCB design. Third party add-on AT/XT peripheral PCB assemblies installed
within this apparatus may void EMC compliance. FCC/CE compliant PCB assemblies should always be used where
possible. Pro-face can accept no responsibility for the EMC performance of this apparatus after system
integrator/user installation of PCB assemblies not manufactured and/or expressly tested and approved for
compliance by Pro-face. It is the responsibility of the system integrator/user to ensure that installation and operation
of such devices does not void EMC compliance.
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i 143311 (H)
Table of Contents
CHAPTER 1 – INTRODUCTION .................................................................................................................................1
PRODUCT OVERVIEW ..................................................................................................................................................1
STANDARD FEATURES .................................................................................................................................................1
Front Panels.........................................................................................................................................................3
I/O Panel ..............................................................................................................................................................7
Back Panel...........................................................................................................................................................9
Power Panel.......................................................................................................................................................10
UNPACKING THE SYSTEM ...........................................................................................................................................11
QUICK STARTUP .......................................................................................................................................................11
CHAPTER 2 – INSTALLATION.................................................................................................................................12
INSTALLATION OVERVIEW...........................................................................................................................................12
SYSTEM CUTOUT DIMENSIONS....................................................................................................................................14
3712kpm(t).........................................................................................................................................................14
3715T& 3715KPM(T)...........................................................................................................................................15
POWER MANAGEMENT...............................................................................................................................................16
System Power....................................................................................................................................................16
Excessive Heat ..................................................................................................................................................17
Electrical Noise ..................................................................................................................................................17
Line Voltage Variation........................................................................................................................................18
AC Power Cable ................................................................................................................................................18
INSTALLING INTERNAL HARDWARE OPTIONS ................................................................................................................19
DRAM and Additional DRAM Dual Inline Memory Modules (DIMMs) ................................................................20
PC/AT™and PCI Boards....................................................................................................................................20
USING A TOUCH SCREEN ...........................................................................................................................................20
Installing the Touch Screen Driver.....................................................................................................................21
Calibrating the Touch Screen ............................................................................................................................22
CUSTOM LOGO .........................................................................................................................................................23
CREATING CUSTOM KEYPAD INSERTS .........................................................................................................................23
HAZARDOUS LOCATIONS INSTALLATION .......................................................................................................................29
Safety Agency Approval.....................................................................................................................................29
Definitions ..........................................................................................................................................................31
Class I Locations................................................................................................................................................31
Class II Locations...............................................................................................................................................31
Division 1 Locations...........................................................................................................................................31
Division 2 Locations...........................................................................................................................................31
Groups ...............................................................................................................................................................32
Enclosures .........................................................................................................................................................32
Power Switch .....................................................................................................................................................33
Cable Connections.............................................................................................................................................33
Communication Cable Interfaces.......................................................................................................................33
Hazardous Locations Control Drawing...............................................................................................................34
Operation and Maintenance...............................................................................................................................35
CHAPTER 3 – KEYPAD UTILITY PROGRAM..........................................................................................................36
LOADING THE KEYPAD UTILITY....................................................................................................................................36
USING THE KEYPAD UTILITY .......................................................................................................................................36
STARTUP .................................................................................................................................................................37
MAIN MENU ..............................................................................................................................................................37
Exit .....................................................................................................................................................................38
Files Menu .........................................................................................................................................................38
Macros Menu .....................................................................................................................................................39
Upload Menu......................................................................................................................................................41
Download Menu .................................................................................................................................................41
Utilities Menu .....................................................................................................................................................42
UTILITY BATCH MODE ................................................................................................................................................42
KEYPAD SCAN CODES ...............................................................................................................................................43
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3700 Series Flat Panel Industrial PC Table of Contents
ii 143311 (H)
CHAPTER 4 – MAINTENANCE ................................................................................................................................46
GENERAL PREVENTIVE MAINTENANCE.........................................................................................................................46
Fuse Replacement.............................................................................................................................................46
Fan Filter Replacement......................................................................................................................................47
RECOMMENDED HARD DRIVE PREVENTIVE MAINTENANCE .............................................................................................47
SYSTEM BATTERY REPLACEMENT ...............................................................................................................................48
PRODUCT REPAIR PROGRAM......................................................................................................................................51
3700 FRONT PANEL FRAME.......................................................................................................................................53
Chemicals Compatible with 3700 Frame ...........................................................................................................53
Front Panel Overlay ...........................................................................................................................................54
Chemicals Compatible with Overlay ..................................................................................................................54
Compatible Cleaning Agents for Overlay...........................................................................................................54
Chemicals Not Compatible with Overlay............................................................................................................54
CHAPTER 5 – TROUBLESHOOTING.......................................................................................................................55
DIAGNOSTIC TESTING ................................................................................................................................................55
Create Diagnostic Disk ......................................................................................................................................55
Prepare the System ...........................................................................................................................................55
RUNNING THE TESTS .................................................................................................................................................57
REINSTALLING OPERATING SYSTEMS ..........................................................................................................................58
MS-DOS

Reinstallation ....................................................................................................................................58
Windows  98 Reinstallation ..............................................................................................................................58
Windows  2000 Reinstallation ..........................................................................................................................59
Windows NT  Reinstallation .............................................................................................................................59
Windows XP® Reinstallation .............................................................................................................................59
INSTALLING DRIVERS .................................................................................................................................................60
Video Drivers .....................................................................................................................................................60
Video Expansion ................................................................................................................................................60
Touch Screen Drivers ........................................................................................................................................61
Miscellaneous Drivers........................................................................................................................................61
APPENDIX A – TECHNICAL SPECIFICATIONS......................................................................................................62
HARDWARE SPECIFICATIONS ......................................................................................................................................62
ENVIRONMENTAL SPECIFICATIONS ..............................................................................................................................63
APPENDIX B – BLOCK DIAGRAM AND AIM3 LAYOUT.........................................................................................64
AC MODEL BLOCK DIAGRAM......................................................................................................................................64
AIM3 CPU BOARD LAYOUT.......................................................................................................................................65
APPENDIX C – PINOUTS .........................................................................................................................................66
KEYBOARD PORT CONNECTOR ...................................................................................................................................66
MOUSE PORT CONNECTOR ........................................................................................................................................66
DUAL USB CONNECTOR (USB1) ...............................................................................................................................67
PARALLEL PORT CONNECTOR (LPT1).........................................................................................................................67
SERIAL PORT CONNECTORS.......................................................................................................................................68
COM1.....................................................................................................................................................................68
COM2.....................................................................................................................................................................69
VGA CONNECTOR ....................................................................................................................................................69
APPENDIX D – AIM3 CONTROLLER JUMPERS.....................................................................................................70
APPENDIX E – TSKAM SETTINGS..........................................................................................................................71
APPENDIX F – THE RAID-ENABLED IPC OPTION.................................................................................................72
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1 143311 (H)
Chapter 1 – Introduction
Product Overview
The 3700 series of Flat Panel Industrial Computers combines an Intel®Celeron®or
Pentium®III processor with a flat-panel display to offer a powerful, compact
package for the factory floor and other harsh environments. The PC features an
open architecture to meet a wide variety of applications that require both a
powerful PC and a durable industrial enclosure. The system integrates a computer
card cage, mass storage, display, and power supply in a reliable industrial form
factor.
The 3715T is an industrial PC with touch screen display. The 3712KPM and
3715KPM are industrial PCs, which contain a display, an integrated keypad and an
integrated mouse. The 3712KPMT and 3715KPMT are industrial PCs, which
contain an integrated keypad, an integrated mouse, and a touch screen display.
The front panels of the 3700 units are sealed to NEMA TYPE 4/4X/12 (UL 50)
and IP65 (IEC 60529) standards and are protected by an impact-resistant shield.
The processor board combines all the functions of a complete PC/AT compatible
computer on a single industrially-hardened circuit board. Refer to the AIM3 CPU
manual for more information on processor and hardware features.
The system’s modular design allows easy access to expansion boards, switches,
power supply, flat-panel display, and disk drives.
Standard Features
The 3700 unit comes standard with the following:
•
••
• AIM3 CPU Board
• Two serial COM ports, with one configured as RS-232 and one
configurable as either RS-232 or RS-485
• Parallel port
• VGA port
• Intel®Socket 370 Celeron®or Pentium®III options up to 1.26GHz
• AGP video controller, 4 MB system video RAM, up to 32 MB
available
• PCI local-bus IDE controller
• Two 168-pin SDRAM DIMM sites that support 128, & 256 MB
DIMMs, for up to 512 MB total memory
• Two USB 1.1 ports
• 100MHz or 133MHz front side bus depending on the Celeron or
Pentium III processor type
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3700 Series Flat Panel Industrial PC Chapter 1 – Introduction
2 143311 (H)
•
••
• Standard Features of a 3700 Unit
• Flash BIOS
• 6.42" mounting depth (maximum for all 3700 models)
• Flat-panel active color TFT display:
– 12.1" (800x600) on 3712s
– 15" (1024x768) on 3715s
• Four AT bus expansion slots
– One ½ length PCI
– One full-length ISA
– One full-length PCI
– One full-length PCI slot or ISA slot
• Rear IBM® PS/2® keyboard port and mouse port on all units
• Front PS/2® keyboard port and front USB port available on the
3712KPM(T) and 3715KPM(T) models
• Status LEDs
– Power
– Disk
– COM
– Input
– Fault
• Floppy drive, rear access
• CD-ROM, rear access
• Removable 20 GB hard drive, rear access
• 200 watt power supply
• MS-DOS® operating system
• All 3700 front panels meet NEMA 4/4X/12 and IP65 specifications
when panel mounted
• UL Listed for use in Class I and Class II, Division 2 Hazardous
Locations, Groups A, B, C, D, F, and G
• UL 508 Listed
•
••
• Additional standard features 3712KPM(T) & 3715KPM(T) models
• 40 relegendable function keys (80 with the F/A function)
• Numeric, PC control, and alpha keypads
• Windows® start menu and pop-up menu keys
• Integrated mouse
• Nonincendive front panel USB and keyboard ports
The figures and tables on the next several pages illustrate the internal and external
components on the front and back panels of the unit to help you locate the features
of the 3700 series.
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3700 Series Flat Panel Industrial PC Chapter 1 – Introduction
3 143311 (H)
Front Panels
Figure 1-1 shows the 3715T front panel, and Table 2-1 outlines the features of this
model. Figure 1-2 shows the 3712KPM(T) and 3715KPM(T) front panel, and
Table 1-2 outlines the features of these models.
3715T Front Panel
Figure 1-1. 3715T Front Panel
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3700 Series Flat Panel Industrial PC Chapter 1 – Introduction
4 143311 (H)
Table 1-1. 3715T Front Panel Features
Feature Description
Display The front panel has four components: a display; strengthened glass
covering the display; a frame in which the display and the glass are
mounted; and the polyester overlay attached to both the glass and the
frame.
The 3715T has a 15" TFT LCD flat panel.
The strengthened glass covering the display is intended to withstand
normal operating conditions. In the event of damage to the glass, the
overlay will protect the user from any glass shards.
For more information abut the frame or the overlay, see Chapter 4 –
Maintenance.
Diagnostic LEDs Following are descriptions of the LEDs and their meanings:
Power GREEN when the system has power.
Disk GREEN when the computer is accessing the disk drive.
COM GREEN when there is communication activity on one of the
serial ports.
Input GREEN when the unit has a touch screen (LED gets brighter
when a touch input is detected or a key is pressed.)
Fault YELLOW when a configuration error exists.
During power-up, the BIOS checks the hardware configuration against the
configuration stored in the CMOS memory.
Brightness Control These buttons adjust the brightness of the backlights. The right button
increases the brightness and the left button decreases the brightness.
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