Yealink SIP-T48S User manual

Quick Reference Guide: Yealink SIP-T48S
For full user guides and video tutorials, visit help.ena.com and select ENA SmartVoice
HOLD AND RESUME CALLS
Place a call on hold
Press the Hold button or soft key during an active call. The line soft key controlling
the call will indicate the is on hold.
Resume a held call
Press the line soft key controlling the call or the Resume soft key.
VOICEMAIL
Set up voicemail
If voicemail is available for your exten-
sion, the system will walk you through
your voicemail setup the first time you
press the button.
If you have more than one line on your
phone (e.g., personal extension and main
line, tap the line for which you want to set
up voicemail. When hear dialtone, press
the the button.
Check voicemail from your phone
Once you have set up your voicemail, press the
button and follow the prompts.
If you have more than one line on your phone
(e.g., personal extension and main line, tap the line for which
you want to set up voicemail. When hear dialtone, press the the button.
NAVIGATE THE TOUCH SCREEN
To open the main menu, tap .
To return to the home screen from another screen, tap .
To go back to the previous screen, tap .
To scroll up or down, tap or .
PLACE CALLS
Using the handset
Dial the number you are calling, then pick up the handset.
Note: You may place a call by picking up the handset before
dialing. Just be aware the system will attempt to complete the
call after a slight pause in entering digits on the dialpad.
Using the speakerphone
With the handset in the cradle, dial the number you are
calling, then press or the Send soft key.
ANSWER CALLS
Using the handset
When a call comes in, pick up the handset.
Using the speakerphone
When a call comes in, press or the
Answer soft key.
Answer a second call
When a second call comes in, press the Answer soft key or the ringing line soft key.
The active call is automatically placed on hold.

Quick Reference Guide: Yealink SIP-T48S
For full user guides and video tutorials, visit help.ena.com and select ENA SmartVoice
Return to the original caller
At any point before completing a transfer, you may take the original caller off hold
by tapping the line soft key controlling the held call or tapping the held call window
and tapping Resume.
MAKE A 3-PARTY CONFERENCE CALL
Tap the Conference soft key during an active call. The active call is automatically
placed on hold.
Enter the number of the party you
would like to conference in, then tap
Conference or wait for the call to
complete.
When the third party answers, press the
Conference soft key again. All parties
are now joined in the conference.
Press the Split soft key to split the
conference call into two individual calls.
Press the EndCall soft key to disconnect
all parties.
MUTE AND UNMUTE
MICROPHONE
Press to mute the microphone during a call.
Press again to unmute the microphone during a
call.
TRANSFER CALLS
Blind transfer
Press the Tr a nsfe r button or soft key during an active call. The call is automatically
placed on hold.
Enter the number to which you want to transfer the call.
To complete the transfer either hang up, or press the Trans fer button, or B
Tran s fer soft key twice.
Consultative transfer
Press the Tr a nsfe r button or soft key during an active call. The
call is automatically placed on hold.
Place a call to the transfer recipient by entering their number
then waiting for the call to complete or pressing the Trans fer
soft key followed by Send.
When the transfer recipient answers, if they are available
to take the call, press the Tr ansfer button or soft key to
complete the transfer.
Direct to voicemail transfer
Press the Tr a nsfe r button or soft key during an
active call. The call is automatically placed on
hold.
If you are transferring to a four-digit exten-
sion, enter *90 followed by the number to
which you want to transfer the call.
If you are transferring to a five-digit or six-digit
extension, enter * followed by the number to which you want to transfer the
call.
To complete the transfer either hang up, or press the Trans fer button or the B
Tran s fer soft key.