Yealink SIP-T54W User manual

Quick Start Guide(V84.85)
Applies to firmware version 96.84.0.10 or later.
Prime Business Phone
SIP-T54W

Package Contents
The following items are included in your package. If you find anything missing, contact your system
administrator.
Phone
Handset
Handset
Cord
Ethernet Cable
(2m CAT5E FTP
Cable)
Stand
Quick Start
Guide Power Adapter
(Optional)
Wall Mount
Bracket
(Optional)
Note: We recommend that you use the accessories provided or approved by Yealink. The use of unapproved
third-party accessories may result in poor performance.
Assembling Your Phone
1. Attach the stand and adjust the angle of the screen
Note: You can also mount the phone to a wall.
2. Connect the handset and optional headset
1

3. Optional: Connect the USB devices
Note: The USB port can also be used to connect other USB devices, such as EXP50, USB headset and so on.
4. Connect the network and power
You have two options for network and power connections. Your system administrator will advise you which one to
use.
PoE Hub/Switch
A
AC Power Option
PC Connection
(Optional)
Power Adapter
(DC 5V)
B
PoE ( Power over
Ethernet ) Option
PC Connection
(Optional)
IEEE 802.3af compliant
PC
PC
Note: The IP phone should be used with Yealink original power adapter (5V/2A)only. The use of the third-party
power adapter may cause the damage to the phone. If you are connecting a PC to your phone, we recommend
that you use the Ethernet cable provided by Yealink. If inline power (PoE) is provided, you don’t need to con-
nect the power adapter. Make sure the hub/switch is PoE-compliant.
Starting the Phone
After the phone is connected to the network and supplied with
power, it automatically begins the initialization process. After startup,
the phone is ready for use. You can configure the phone via phone
user interface or web user interface.
Welcome
Initializing... Please wait
2

Configuring Your Phone
Configuring via web user interface
Accessing the web user interface:
1. Press OK to obtain the IP address of the phone.
2. Open a web browser on your computer, enter the IP address into the address bar (fox example,
"http://192.168.0.10" or "192.168.0.10") .
3. In the Login page, type the user name (default: admin) and password (default: admin) and click Login.
Configuring Network Settings: Click Network->Basic->IPv4 Config
DHCP: By default, the phone attempts to contact a DHCP server in your network to obtain its valid network set-
tings, for example, IP address, subnet mask, gateway address and DNS address.
Static IP: If your phone cannot contact a DHCP server for any reason, you need to configure them manually.
Note: The phone also supports IPv6, but IPv6 is disabled by default. Wrong network settings may result in the
inaccessibility of your phone and may have an impact on the network performance. Contact your system admin-
istrator for more information.
Configuring Account Settings: Click Account->Register->Account X (X=1, 2, 3...15, 16)
Parameters of the account:
Register Status: It shows the register status of the current account.
Line Active: It enables or disables the account.
Label: It is shown on the LCD screen to identify the account.
Display Name: It is shown as caller ID when placing a call.
User Name: It is provided by ITSP (required).
Register Name: It is provided by ITSP (required).
Password: It is provided by ITSP (required).
Server Host: It is provided by ITSP (required).
Register status icons on the LCD screen:
(Green) Registered (Yellow) Registering (Gray) Register Failed
Note: Check with your system administrator if any error appears during the registration process or a specific con-
figuration is required for your registration.
Configuring via phone user interface
Configuring Network Settings:
Navigate to Menu->Advanced (default password: admin)->Network->WAN Port->IPv4.
Configuring Account Settings:
Navigate to Menu->Advanced (default password: admin)->Accounts.
Note: For more information on account parameters, refer to Configuring via web user interface above.
3

Using Basic Call Functions
Placing a Call
Using the handset:
1. Pick up the handset.
2. Enter the number, and then press Send.
Using the speakerphone:
1. With the handset on-hook, press .
2. Enter the number, and then press Send.
Using the headset:
1. With the headset connected, press to activate the headset mode.
2. Enter the number, and then press Send.
Note: During a call, you can alternate between the headset, hands-free speakerphone and handset modes by
pressing the HEADSET key, the Speakerphone key or by picking up the handset. Headset mode requires a
connected headset.
Answering a Call
Using the handset:
Pick up the handset.
Using the speakerphone:
Press .
Using the headset:
Press .
Note: You can reject an incoming call by pressing Reject.
Ending a Call
Using the handset:
Hang up the handset or press End Call.
Using the speakerphone:
Press or End Call.
Using the headset:
Press End Call.
Redialing a Call
• Press to enter the Placed Calls list, press or to select the desired entry, and then press or Send.
• Press twice when the phone is idle to dial out the last dialed number.
Muting and Un-muting a Call
• Press to mute the microphone during a call.
• Press again to un-mute the call.
Holding and Resuming a Call
To Hold a call:
4

Press or Hold during an active call.
To Resume the call, do one of the following:
• If there is only one call on hold, press or Resume.
• If there is more than one call on hold, press or to select the desired call, and then press or Resume.
Transferring a Call
You can transfera call in the following ways:
Performing a Blind Transfer
1. Press or Transfer during an active call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press or B Transfer.
Performing a Semi-Attended Transfer
1. Press or Transfer during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press Send .
3. Press or Transfer when you hear the ring-back tone.
Performing a Attended Transfer
1. Press or Transfer during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press Send .
3. Press or Transfer when the second party answers.
Forwarding a Call
To enable call forward:
1. Navigate to Menu->Features->Call Forward.
2. Select the desired forward type:
Always Forward----Incoming calls are forwarded unconditionally.
Busy Forward----Incoming calls are forwarded when the phone is busy.
No Answer Forward----Incoming calls are forwarded if not answered after a period of time.
3. Enter the number you want to forward to. For No Answer Forward, press or to select the desired ring
time to wait before forwarding from the After Ring Time field.
4. Press Save to accept the change.
Initiating a Conference Call
1. Press Conference during an active call. The call is placed on hold.
2. Enter the number of the second party, and then press Send.
3. Press Conference again when the second party answers. Three parties are now joined in the conference.
Note: You can split the conference call into two individual calls by pressing Split.
Configuring and Using Speed Dial
To configure a speed dial key:
1. Navigate to Menu->Features->Dsskey.
2. Select the desired DSS key, and then press Enter.
3. Select SpeedDial from the Type field, select the desired line from the Account ID field, enter a label in the
Label field and then enter the number in the Value field.
4. Press Save to accept the change.
To use the speed dial key:
Press the speed dial key to dial out the preset number.
5

Listening to Voice Mails
Message waiting indicator on the idle screen indicates that one or more voicemail messages are waiting at the mes-
sage center. The power indicator LED slowly flashes red.
To listen to voice mails:
1. Press or Connect.
2. Follow the voice prompts to listen to your voicemail messages.
Customizing Your Phone
Managing Call History
1. Press History.
2. Press or to select an entry from the list.
3. Do the following:
• Press Send to call the entry.
• Press Delete to delete the entry from the list.
• Press Option, you can do the following:
• Select Detail to view detailed information about the entry.
• Select Add to Contacts to add the entry to the local directory.
• Select Add to Blacklist to add the entry to the blacklist.
• Select Delete All to delete all entries from the list.
Managing Contact Directory
Adding a contact:
1. Press Directory, and then select All Contacts.
2. Press Add to add a contact.
3. Enter a unique contact name in the Name field and contact numbers in the corresponding fields.
4. Press Save to accept the change.
Editing a contact:
1. Press Directory, and then select All Contacts.
2. Press or to select the desired contact, press Option and then select Detail from the prompt list.
3. Edit the contact information.
4.Press Save to accept the change.
Deleting a contact:
1. Press Directory, and then select All Contacts.
2. Press or to select the desired contact, press Option and then select Delete from the prompt list.
3. Press OK when the LCD screen prompts “Delete selected item?”.
Adjusting the Volume
Press to adjust the volume.
Setting Ring Tones
1. Navigate to Menu->Basic->Sound->Ring Tones.
2. Press or to select Common or the desired account and then press Enter.
3. Press or to select the desired ring tone.
4. Press Save to accept the change.
6

Regulatory Notices
Operating Ambient Temperatures
•Operating temperature: +32to 104°F (0to 40°C)
•Relativehumidity: 5%to 90%, noncondensing
• Storage temperat ure: -22to +160°F (-30to +70°C)
Warranty
Our product warranty is limited only to the unit itself, when used normally
in accordance with the operating instructions and the system envir-
onment. We are not liable for damage or loss resulting from the use of
this product, or for any claim from a third party. We are not liable for prob-
lems with Yealink device arising from the use of this product; we are not
liable for financial damages, lost profits, claims from third parties, etc.,
arising from the use of thi s product.
Explanation of thesymbols
DC symbol
is the DC voltage symbol.
WEEE Warning symbol
Toavoidthepotentialeffects on theenvironment andhumanhealth as aresult of the
presenceof hazardous substancesinelectrical and electronicequipment, end users of elec-
tricaland electronic equipment should understand themeaningof thecrossed-out wheeledbin
symbol. Donot dispose of WEEE as unsortedmunicipalwasteandhaveto collect such
WEEE separately.
Restriction of Hazardous Substances Directive (RoHS)
This devicecomplies with therequirements of theEURoHS Directive. Statements of com-
pliance can be obtained by [e-mail].
Safety Instructions
Savet heseinstructions. Readthese safety instructions beforeuse！
General Requirements
*Beforeyouinstall andusethe device, read thesafety instructions carefully andobservethe
situationduringoperation.
*Duringtheprocess of storage, transportation, andoperation, pleasealways keepthedevice
dry and clean,avoidcollision andcrash.
*Pleaseattempt not to dismantlethedeviceby yourself. Incaseof any discrepancy, please
contact the appointedmaintenance center for repair.
*Pleaserefer totherelevant laws andstatutes while usingthedevice. Legalrights of others
shouldberespected as well.
Environmental Requirements
*Donot cover ventilation openings, this equipment is not intended tobeused onsoft support.
*Themarkinginformation is locatedat theexterior of thebottom.
*Place thedeviceat awell-ventilatedplace. Donot exposethedeviceunder direct sunlight.
*Keep thedevicedry andfreeof dusts.
*Donot placethe device on or near any inflammable or fire-vulnerable object, suchas rubber-
madematerials.
*Keep thedeviceaway from any heat source or bare fire, suchas a candleor an electric
heater.
Operating Requirements
*Donot let a childoperate thedevicewithout guidance.
*Donot let a child play withthedeviceor any accessory incaseof accidentalswallowing.
*Pleaseusetheaccessories provided or authorizedby the manufacturer only.
*Thepower supply of thedeviceshallmeet therequirements of theinput voltage of thedevice.
Please use theprovidedsurge protection power socket only.
*Beforepluggingor unpluggingany cable, makesurethat your hands are completely dry.
*Donot spillliquidof any kindontheproduct or usetheequipment near water, for example,
near a bathtub, washbowl, kitchen sink, wet basement or near a swimmingpool.
*Duringa thunderstorm, stopusingthedeviceanddisconnect it fromthepower supply.
Unplugthe power plug andtheAsymmetric DigitalSubscriber Line(ADSL) twistedpair (the
radio frequency cable) to avoid lightning strike.
*If the device is left unused for arather longtime, disconnect it from thepower supply and
unplug thepower plug.
*When there is smokeemittedfrom thedevice, or some abnormal noise or smell, dis-
connect thedevice from thepower supply, and unplug thepower plugimmediately.
*Contact t he specified maintenance center for repair.
*Donot insert any object into equipment slots that is not part of theproduct or auxiliary
product.
*Beforeconnecting a cable, connect thegroundingcableof thedevicefirst. Donot dis-
connect thegrounding cable untilyoudisconnect all other cables.
Cleaning Requirements
*Beforecleaning thedevice, disconnect it from thepower supply.
*Usea piece of soft, dry andanti-static cloth to clean thedevice.
*Keep thepower plugclean anddry.
Troubleshooting
Theunit cannot supply power toYealink device.
There is a badconnection with theplug.
1. Clean theplugwith adry cloth.
2. Connect it to anotherwalloutlet.
Theusageenvironment is out of operating temperaturerange.
1. Useintheoperating temperaturerange.
Thecablebetweentheunit and theYealink device is connected incorrectly.
1. Connect thecablecorrectly.
Youcannot connect thecableproperly.
1. Youmay haveconnecteda wrong Yealink device.
2. Usethecorrect power supply.
Somedust, etc., may be in theport.
1. Clean theport.
Contact your dealer or authorized servicefacility for any further questions.
FCC Statement
This devicecomplies with part 15of the FCCRules. Operation is subject to thefol-
lowing
two conditions: (1) this devicemay not cause harmfulinterference, and(2) this device
must accept any interferencereceived, including interferencethat may cause
undesiredoperation.
Any Changes or modifications not expressly approvedby theparty responsiblefor
compliancecouldvoid theuser's aut hority tooperatetheequipment.
IC Statement
This devicecomplies with Industry Canada’s licence-exempt RSSs. Operation is sub-
ject tothefollowingtwoconditions:
(1) this devicemay not cause interference; and
(2) this devicemust accept any interference, includinginterferencethat may cause
undesiredoperation of thedevice. CANICES-3(B)
Le présent appareil est conformeaux CNR d’IndustrieCanadaapplicables aux appar-
eils radioexempts delicence. L’exploitation est autoriséeaux deux conditions
suivantes :
(1) l’appareil ne doit pas produiredebrouillage;
(2) l’utilisateur de l’appareildoit accepter tout brouillage radioélectrique subi, mêmesi le
brouillageest susceptibled’encompromettre le fonctionnement.NMB-3(B)
2.This devicemeets CS03 Part V.
''This devicemeets the applicableInnovation, Scienceand Economic Development
Canadatechnical specifications. / Ce produit répondà lainnovation, des sciences
et de.Développement économiqueCanadaspécifications techniques applicables.”
Radiation Exposure Statement
This devicecomplies with FCCandIC radiation exposurelimits set forth for an uncon-
trolledenvironment. This equipment should be installed andoperatedwith minimum dis-
tance 20cm betweentheradiator andyour body.
This devicecontains thelimited wireless module YL1023whichbuilt-in2.4GHz and
5GHz WIFI and 2.4GHz Bluetooth. Thelimitedwireless moduleYL1023 has its own
FCCID T2C-YL1023 andIC ID 10741A-YL1023.
Cet émetteurnedoit pas être Co-placé ou nefonctionnant en mêmetemps qu'aucune
autreantenne ou émetteur. Cet équipement devrait être installéet actionné avec une
distance minimum de 20 centimètres entre le radiateur et votre corps.
Contact Information
YEALINK NETWORK TECHNOLOGY CO.,LTD.
309, 3rdFloor, No.16, YunDingNorthRoad, HuliDistrict, XiamenCity, Fujian, P.R.C
YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Strawinskylaan 3127, AtriumBuilding, 8th floor, 1077ZX Amsterdam, TheNeth-
erlands
YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999PeachtreeStreet Suite2300, Fulton, Atlanta, GA, 30309, USA
MadeinChina
Technical Support
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