Yealink Telkom W52P User manual

Copyright © 2015 YEALINK NETWORK TECHNOLOGY CO., LTD.
Copyright © 2015 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
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CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance, or use of this guide.
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity
with the essential requirements and other relevant provisions of the CE, FCC.
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
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Yealink IP phone firmware contains third-party software under the GNU General Public License (GPL).
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conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded online:
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About This Guide
v
CommPortal is Metaswitch’s subscriber interface, delivering network-based services to
subscribers. CommPortal allows subscribers manage their individual telephony services,
access to network contacts and network call list.
Subscribers can log into CommPortal via web, business phone and mobile device, etc.
This guide describes how to access the following CommPortal phone applications from
Yealink W52P phones.
Network Contacts
Network Call List
Note
Topics provided in this guide include:
Chapter 1 Configuring the CommPortal Feature
Chapter 2 Configuring CommPortal Phone Application
Chapter 3 Downloading Configuration Files
The configuration process outlined in this guide applies to Yealink W52P phones running
firmware version X.73.202.1 or later.

CommPortal Phone Applications User Guide for Yealink SIP Phones
vi

Table of Contents
vii
About This Guide ...................................................................... v
In This Guide ......................................................................................................................... v
Table of Contents.....................................................................vii
Configuring the CommPortal Feature ...................................... 1
Configuring CommPortal Phone Applications ......................... 5
Network Contacts..................................................................................................................6
Configuring Network Contacts .........................................................................................6
Using Network Contacts Feature on the Phone .............................................................9
Network Call List................................................................................................................. 13
Configuring Network Call List........................................................................................ 13
Using Network Call List Feature on the Phone ............................................................ 14
Downloading Configuration Files .......................................... 17
Obtaining the Provisioning Server Address.................................................................... 17
Phone Flash ..................................................................................................................... 17
Configuring the Update Mode......................................................................................... 18
Power On ......................................................................................................................... 19
Auto Provision Now......................................................................................................... 19
Regulatory Notices ................................................................. 21
Service Agreements .......................................................................................................... 21
Limitations of Liability ........................................................................................................ 21
Safety Instructions .............................................................................................................. 21

CommPortal Phone Applications User Guide for Yealink SIP Phones
viii

Configuring the CommPortal Feature
1
CommPortal integrated with Yealink W52P phones allows subscriber to access Network
Contacts and Network Call List features quickly and easily. The system administrator
should enable the CommPortal phone application and configure the authentication
information for the users, and then users can access those features from the IP phone.
To configure the Commportal via CommPortal phone configurator:
1. Login in to the CommPortal phone configurator of the desired account (e.g.,
9702981673).
2. Click on Features->CommPortal Phone Applications.
3. Mark the Enabled radio box in the CommPortal Phone Apps Enable field.
4. Enter the CommPortal login URL (e.g., https://example.com/cp/) in the CommPortal
Web Access field.
5. (Optional.) Enter the user name (e.g., 9702981673) and password in the
CommPortal Access Username and CommPortal Access Password fields
respectively.
If the fields are left blank, users have to enter user name and password when
accessing CommPortal phone applications via their phone.
6. Click Save changes to accept the change.
7. Perform auto provisioning on the phone to download above configurations. For
more information on how to perform auto provisioning, refer to Downloading
Configuration Files on page 17.
Note
If the authentication succeeds, user can access interoperability features mentioned
above via phone user interface directly. If the LCD screen prompts the error message
when you access interoperability features mentioned above, you can take the following
Contact your system administrator for the CommPortal login URL, user name and
password.

CommPortal Phone Applications User Guide for Yealink SIP Phones
2
as references:
a) If the LCD screen prompts the error message as shown below:
It indicates that any of the authentication information (user
name/password/CommPortal URL) you enter is wrong. You need to re-enter the
correct authentication information.
b) If the LCD screen prompts the error message as shown below:
It indicates that CommPortal URL has been cleared from the phone flash, you need
to ask your system administrator to re-enter the CommPortal URL via the
CommPortal phone configurator.