Yealink Yealink SIP-T41P User manual

Quick Start Guide(V8.21)
www.yealink.com Applies to firmware version 29.8.0.21 or later.
SIP-T41P IP Phone
Microsoft®™
Skype for Business Edition

1
Packaging Contents
Assembling the Phone
Assembling the Phone
Stand
Handset Cord
Handset
IP Phone
Ethernet Cable
The following items are included in your package. If you find anything missing, contact your system administrator.
Power Adapter Wall Mount Bracket
（Optional） （Optional）
Quick Start Guide
Note: We recommend that you use the accessories provided or approved by Yealink. The use of unapproved
third-party
accessories may result in reduced performance.
1. Attach the stand, as shown below:
2. Connect the handset and optional headset, as shown below:
Note: You can also mount the phone to a wall. For more information on how to attach the wall mount bracket, refer
to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones.
Desk Mount Method
BBB
404040
AAA
454545
EHS36
Wireless Headset Adapter EHS36
Note: The headset or wireless headset adapter EHS36 should be purchased separately. EHS36 is used for
connecting the phone and a compatible wireless headset. For more information on how to use the EHS36,
refer to Yealink EHS36 User Guide.

2
Startup
After the IP phone is connected to the network and supplied
with power, it automatically begins the initialization process.
After startup, the sign-in screen appears on the phone LED
screen. Refer to Sign-in on page 3to sign into the Skype for
Business Server.
Welcome
Initializing...please wait
3. Connect the network and power, as shown below:
You have two options for network and power connections. Your system administrator will advise you which one to
use.
Note:
.
The IP phone should be used with Yealink original power adapter (5V/1.2A) only. The use of the third-party
power adapter may cause the damage to the phone.
If inline power (PoE) is provided, you don’t need to connect the power adapter. Make sure the hub/switch is
PoE-compliant.
Power Adapter
(DC 5V)
IEEE 802.3af compliant
PoE Hub/Switch
PC Connection
(Optional)
A
B
AC Power Option
PoE ( Power over
Ethernet ) Option
PC Connection
(Optional)

3
Sign-in
If the Skype for Business Server is configured to forcibly lock the phone. You need to configure an unlock PIN at
the initial sign-in.
Note: Make sure the network connection is correct before login. By default, the phone attempts to contact a DHCP
server in your network to obtain its valid network settings. Contact your system administrator for more
information.
To sign out of the Skype for Business Server:
1. Press the Status soft key when the phone is idle.
or
Change Presence Status
Your presence status is constantly updated by the Skype for Business Server. The presence status on the phone is
synchronized with the Skype for Business Server. You can manually change your presence status on the phone.
1. Press the Status soft key when the phone is idle.
Note: Contact your system administrator if any error appears during the sign-in process or if a specific configuration
is required.
You can select Reset Status to reset the presence status to “Available”.
2. Press or to select the desired presence status.
2. Press to select Sign Out.
Available Busy DND Be Right Back\Off Work\Away
Presence Status Icons on the LCD Screen:
Unknown
Off Line
a. If you select PIN Authentication (Only applicable to Onprem account):
b. If you select User Sign in (Applicable to Onprem account and Online account):
c. If you select Device Pairing for Online (Only applicable to Online account):
2. Press or to select the desired sign-in method.
2) Press the Sign in soft key.
1) Enter the extension and extension PIN in the corresponding field. If Remember password is enabled, the extension
PIN will be filled automatically when you enter the extension next time.
1. Press the Sign in soft key to enter the sign-in screen.
2) Press the Sign in soft key.
1) Enter the user’s sign-in address, name and password in the corresponding field. If Remember password is enabled,
the user name and password will be filled automatically when you enter the sign-in address next time.
2) Enter the URL in the address bar of the web browser on your PC, and then press Enter.
3) Enter your email address to check its validity. If your email address passes validation, enter your Online
account and password, and then enter the pairing code to pair with the phone. The phone will sign into the
Skype for Business Server automatically.
1) Select the desired country, and then press the Sign in soft key, the LCD screen will show the pairing code
and URL.
The sign-in screen displays after initializing. You can sign into Skype for Business Server using PIN Authentication, User
Sign in or Device Pairing for Online method.

Basic Call Features
Call Mute and Un-mute
Press to mute the microphone during a call.
Press again to un-mute the call.
4
Call Hold and Resume
To place a call on hold:
1. Press the Hold soft key during an active call. The first line key LED slowly flashes green.
Note: You can reject an incoming call by pressing More -> Reject .
Note: During a call, you can alternate between the headset, hands-free speakerphone and handset modes by
pressing the HEADSET key, the Speakerphone key or by picking up the handset. Headset mode requires a connected
headset.
Placing a Call
Using the handset:
1. Pick up the handset.
2. Enter the number, and then press the Send soft key.
Using the speakerphone:
1. With the handset on-hook, press .
2. Enter the number, and then press the Send soft key.
Answering a Call
If you are using the handset, pick up the handset.
If you are using the headset, press .
If you are using the speakerphone, press .
Ending a Call
If you are using the handset, hang up the handset or press the EndCall soft key.
If you are using the speakerphone, press or press the EndCall soft key.
If you are using the headset, press the EndCall soft key.
Redial
Press to enter the placed call lis t, press or to select the desired entry, and then press or the Call
soft key.
Press twice when the phone is idle to dial out the last dialed number.
2. Enter the number, and then press the Send soft key.
Using the headset:
1. With the headset connected, press to activate the headset mode.

Call Transfer
You can transfer a call in the following ways:
Blind Transfer:
1. Press the Tran soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press the Tran soft key.
5
1. When the phone is idle, press Menu->Features->Call Forward.
To disable call forward:
b. Select Forward Calls to Number.
Incoming calls will be forwarded to the preset number automatically.
c. Select Simultaneously Call.
The preset number will ring simultaneously when the phone receives an incoming call.
3. Press the Save soft key to accept the change.
2. Select Forward off.
Call Forward
To enable call forward:
1. When the phone is idle, press Menu->Features->Call Forward.
2. Do one of the following:
a. Select Forward to Voice Mail.
Incoming calls will be forwarded to voice mail automatically.
2. Do one of the following:
1. Press More->FWD VM to forward an incoming call to voice mail directly.
To forward an incoming call to a number dynamically:
1. Press the FWD soft key when the phone receives an incoming call.
3. Press the Save soft key to accept the change.
To resume the call, do one of the following:
If there is more than one call on hold, press or to select the call you want to resume, and then press the
Resume soft key .
If there is only one call on hold, press the Resume soft key.
Enter the desired number or press the Directory soft key to select the desired contact in the Forward To field.
Enter the desired number or press the Directory soft key to select the desired contact in the Simultaneously Ring field.
Attended Transfer:
1. Press the Tran soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, then press or .
To forward an incoming call to the voice mail dynamically:
Press the Directory soft key to select the desired contact from the contact list, and then press the FWD soft key.
Enter the number you want to forward the incoming call to, and then press the Send soft key.
3. Press the Tran soft key when the second party answers.

Voice Mail
When receiving a new voice mail, the phone will play a warning tone. The power LED will slowly flash red, and the
LCD screen will prompt “n New Voice Mail(s)”.
6
Directory
1. Press Menu->View Voice Mail.
2. Press the Connect soft key.
Customizing Your Phone
Phone Features
Skype for Business Directory
To add a Skype for Business contact:
1. Open your Skype for Business client, and then enter the number of the desired contact in the Search field.
2. Right-click the avatar of a contact, and then click Add to Contacts List.
3. Click the desired group.
Note: You can follow the voice prompts to listen to the voice mail by pressing .
The directory list displays Skype for Business directory and local directory. You can only manage Skype for Business
directory through the Skype for Business client and manage the local directory on the phone.
Call History
Press the Call soft key to place a call.
Press the Detail soft key to view the detailed information about the entry.
Press the Delete soft key to delete the entry from the list.
2. Select an entry from the list, you can do one of the following:
1. Press the History soft key when the phone is idle, press or to select the desired list.
When you sign into the phone using PIN Authentication method:
3. Follow the voice prompts to listen to the voice mail.
1. Press Menu->View Voice Mail.
When you sign into the phone using User Sign in/Device Pairing for Online method:
Press the Msg soft key to enter the Message Center.
Press the Play soft key to listen to the selected voice mail.
Press the Detail soft key to view the detailed information about the voice mail.
Press the Mark soft key to mark the unread voice mail as read.
Press the Send soft key to redial the one who leaves the voice mail.
2. Press or to select the desired voice mail, you can do one of the following:
The contact is added to the selected group.
1. Press Menu->Meet Now to initiate a Skype for Business conference call directly.
3. Enter the number of the new party, and then press , or the Send soft key.
Skype for Business Conference
2. Press the Add soft key to invite a new party.
4. Repeat the steps 2-3 to add more parties to the conference.
5. During the Skype for Business conference, you can hold the conference, view the conference participants, mute
or unmute the participants, promote or demote conference participants, remove conference participants, enable or
disable the announcement, lock or unlock the conference and view the dial-in number and conference ID.
To initiate a Skype for Business conference call from the phone:
The new party answers the call to join the conference automatically.

7
To add a local contact:
1. Press Directory ->Local Directory->All Contact.
3. Enter a unique contact name in the Name field and other information in the corresponding fields.
2. Press the Add soft key to add a contact.
4. Press the Save soft key to accept the change.
Local Directory
To edit a local contact:
1. Press Directory ->Local Directory->All Contacts.
2. Press or to highlight the desired contact.
To delete a local contact:
1. Press Directory ->Local Directory->All Contacts.
3. Press the Option soft key, and then select Detail.
Local Favorites
To add a local favorite via phone user interface:
1. Press Directory ->Local Directory->Favorites.
4. Press the OK soft key when the LCD screen prompts “Delete selected item?”.
Note: You can also delete all contacts by pressing the Option soft key, and then select Delete All.
2. Press or to highlight the desired contact.
3. Press the Option soft key, and then select Delete.
If you want to add the Skype for Business contacts as favorites, do the following:
1. Right-click the avatar of a contact.
2. Click Add to Favorites.
3. Enter a unique contact name in the Name field and other information in the corresponding fields.
2. Press the Add soft key.
5. Press the Save soft key to accept the change.
Local favorites are the contacts in your local directory that you call most often.
4. Press , or the Switch soft key to select the priority number from the Priority field.
To search for contacts in the Skype for Business directory:
2. Press the Search soft key.
3. Enter the first few continuous characters of the contact name or the contact number (e.g., press the digit key 5 to
search the letter “5, j, k and l”). The entries whose name or phone number matches the characters entered will
appear on the LCD screen.
1. Press Directory->SFB Directory
.
Local favorites display consecutively, according to their priority number. The contact with the lowest number
displays first. If you select None from the Priority field, the contact displays first.
Volume Adjustment
Press during a call to adjust the receiver volume of the handset/speakerphone/headset.
Press to adjust the ringer volume when the phone is idle or ringing.
4. Edit the contact’s information.
5. Press the Save soft key to accept the change.
The contact will be added to the phone at the path: Directory->SFB Directory->Favorites.

8
1. Press Directory ->SFB Directory->Delegates.
1. Press
Directory ->SFB Directory->Bosses.
1. Press the Answer soft key when the boss receives a call. The boss’s phone stops ringing.
3. Enter a unique contact name in the Name field and other information in the corresponding fields.
2. Click , and then click Call Forwarding Settings.
1. Open Skype for Business client, and then sign into Skype for Business client as the person who wants to assign
a delegate.
3. Mark the radio box of Simultaneously ring.
4. Select My Delegates from the pull-down list of Simultaneously ring.
5. In the Delegates dialog box, click Add and select the desired delegates from the Choose a Delegate dialog box.
To assign delegates in the Skype for Business client:
Boss-Admin
The Boss-Admin feature enables a boss to assign delegates to manage boss’s incoming call. A “boss” and a
“delegate” phone will ring simultaneously when a user calls the boss.
1. Press the Answer soft key when the boss receives a call. The boss’s phone stops ringing.
1. During a call, the boss presses the Hold soft key to place the call on hold. The third line key LED of the delegate's
phone flashes green.
Using the Calendar
The phone displays a schedule reminder 15 minutes before a schedule starts.
Press the Ignore soft key to permanently remove the reminder and stop reminding.
Press the Snooze soft key to temporarily remove the reminder, until the next schedule reminder. The reminder will
appear every 5 minutes before the schedule starts.
Press the Detail soft key to view details of the specific schedule.
If you receive a Skype conference reminder, press the Join soft key to join the Skype conference.
Schedule reminder
6. Press or to select a desired schedule.
4. Press or to select the desired day.
5. Press the Enter soft key to view schedules of specific day.
1. Press Menu->Calendar.
2. Press the Month soft key.
3. Press or to select the desired month.
7. Press the Detail soft key to view details of the specific schedule.
To view the calendar:
To use the calendar feature on your phone, you must sign into the phone using User Sign in or Device Pairing for Online
method. When you set up Skype conferences, appointments, meetings, events, or receive conferences invitation in
Outlook® application, your phone will display all schedules in the Calendar menu.
The boss answers an incoming call for a boss's phone:
To view a list of bosses on your phone:
To view a list of delegates on your phone:
The delegate answers an incoming call for a boss's phone:
The boss places a call on hold on a boss’s phone:

Common Area Phone
9
1. Press More->SafeTran during a call. The call is placed on hold.
Note: If the boss is not available to answer the transferred call or rejects the transferred call, the delegate’s phone
displays as “Transfer failed” and the delegate can resume the call.
The delegate places a call on behalf of an assigned boss:
1. Press Directory ->SFB Directory->Bosses , and then select the desired boss.
2. Press the Option soft key and select On behalf from the prompt list.
3. Enter the number or press the Directory soft key to select the desired contact.
1. Press the Answer soft key to join an incoming conference call.
Common area phone is the IP phone that is not associated with an individual user. It is typically located in some
places where a large number of people are likely to gather. Common area phone supports the basic call features,
including placing a call, answering a call, placing a call on hold, resuming a held call, muting or unmuting a call
and ending a call like a regular phone. To use the common area phone, you must sign into the phone using PIN
Authentication or Device Pairing for Online method.
3. Press the OK soft key to send the invitation.
When the boss joins the conference call, the delegate can choose to continue or leave the conference.
The delegate adds a boss’s line to a Skype for Business conference call:
2. If you want to invite the boss's line to the conference, press the Invite soft key.
1. During a call, the delegate presses the Hold soft key to place the call on hold. The third line key LED of the boss's
phone flashes green.
1. Press the flashing line key to view the call that is held by a boss.
Press the BossVM soft key when the phone is ringing.
Press More->BossVM after the delegate answers the call.
4. Press the Send soft key.
The call displays as “Calling On behalf of” boss’s line on the delegate and third-party’s phones.
No matter whether you sign out of the Skype for Business account, the phone will sign into the last CAP account
automatically after a period of time.
To switch a CAP account to a Skype for Business account:
1. Press the Sign in soft key when the phone is idle.
2. Press or to select the desired sign-in method.
3. Press the Resume soft key.
2. Select the desired call.
1. Press the flashing line key to view the call that is held by a delegate.
3. Press the Resume soft key.
2. Select the desired call.
3. Refer to Sign-in on page 3to sign into your Skype for Business account.
The delegate places a call on hold on a delegate’s phone:
The delegate makes a safe transfer to a boss’s phone:
The delegate transfers a delegation call to the boss’s voice mail, do one of the following:
The boss resumes a call held by a delegate:
The delegate resumes a call held by a boss:

10
Click , and then click in the Skype for Business client.
To hold a call, do one of the following:
To place a call, do one of the following:
Hover your cursor over the avatar of the contact, and then click in the Skype for Business client.
To answer a call, do one of the following:
Click in the Skype for Business client.
Using Better Together over Ethernet (BToE)
To change the audio device during a call in the Skype for Business client:
Click , and then click in the Skype for Business client.
1. Click , and then click to change the audio device.
To resume a call, do one of the following:
Select a contact or enter the phone number, and then press the Send soft key on your phone.
Press the Answer soft key on your phone.
Press the Hold soft key on your phone.
Press the Resume soft key on your phone.
To sign out of a common area phone:
1. Press Menu->Settings->Advanced Settings (admin or the unlock PIN)->CAP Sign Out.
Better Together over Ethernet (BToE)
When you have enabled BToE to work with your SIP-T41P IP phone, you can place, answer, hold and resume calls
on your phone and in the Skype for Business client. You can also change the audio device between your computer
and phone in the Skype for Business client.
3. Enter the pairing code (default PIN: 0000) in the BToE Pairing Pin filed.
4. Press the Save soft key.
2. If connect your PC to the PC port on IP phone using an Ethernet cable, the IP address of your phone will be filled
automatically. If your computer is not connected to the PC port on the phone, you need to enter the IP address
manually.
3. Enter the corresponding PIN (default PIN: 0000) in the PIN field.
4. Click Pair.
If the phone is not signed in, enter the password in the pop-up dialog box on your PC, and then click OK.
If the Skype for Business client and phone are signed in by different accounts, right-click on , and then select
Sign in by Lync(L), enter the password in the pop-up dialog box on your PC, and then click OK.
If the Skype for Business client and phone are signed in by the same account, the phone is connected to the
Skype for Business server automatically.
To set BToE feature via phone user interface:
To pair your phone with Skype for Business client:
1. Press Menu->Settings->Advanced Settings (default password: admin) ->BToE.
1. Sign into your Skype for Business client.
2 Press , or the Switch soft key to select Enabled from the BToE field.

About us
Founded in 2001, Yealink, a leading provider of VoIP Phone and IP communication solutions, has been focusing on VoIP products
characterized by reliable quality, easy deployment and affordable price for more than a decade. Today, customers from over 140
countries rely on Yealink as the backbone of global collaboration to extend the value of network communications.
More about Yealink
Since 2001, Yealink has continued to develop state-of-the art, hi-tech VoIP communication terminals that include IP video
phones, IP phones and USB phones. With a worldwide market in more than 140 countries, the company has also established a
first-class international service network.
Our priorities are quality, functionality, ease-of-use, customer support and competitive pricing. To provide new solutions for the future
in this fast-evolving sector, Yealink’s large, talented and highly-experienced VoIP R&D team is totally committed to the pursuit of
excellence.
To date, we have passed more than 80 interoperability tests and meet certification requirements set by leading VoIP system and
platforms. Yealink works in close partnership with T-Mobile, Telefonica, Portugal Telecom and other leading telecommunication
service providers.
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD.
Web: www.yealink.com
Addr: 309, 3th Floor, No.16, Yun Ding North Road, Huli
District, Xiamen City, Fujian, P.R. China
Copyright
©2016Yealink Inc.All right reserved.