Yealink T20P User manual

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Yealink T20P IP Telephone Quick Reference Guide 1 / 4
Yealink T20P IP Telephone Quick Reference Guide
https://campus.barracuda.com/doc/45712808/
This article explains the basic operation of the Yealink T20P IP telephone.
Place a Call
Lift the handset, press the speakerphone button or headset button.
Enter the number, then press #.
Redial
To redial the last number called, press the RD button twice.
To view previously dialed numbers, press the RD button once, then use the up and down arrow
keys to scroll through the list.
Press the RD button or the # key to dial the highlighted phone number.
Call Hold
To place an existing call on hold, press the Hold button.
To retrieve a call on hold, press the Hold button again.
If multiple calls are on hold, press the appropriate line key before pressing Hold.
Call Transfer
To transfer a call in progress, press the Tran button.

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Dial the destination number, then press #.
When the destination party answers, announce the caller, then press the Tran button to
complete the transfer.
If there is no answer, press the Menu button and then Hold to return to the original caller.
3-Way Calling
Place (or receive) a call.
To add another party to the call, press the Conf button
Enter the destination number, followed by #.
When the destination party answers, press the Conf button again.
If there is no answer, press the Menu button, then press Hold to resume the call.
Call Forwarding
When your phone is idle, press the Menu button, then select Features > Forward.
Select Always, then press OK.
Enter the destination, then press the Save soft key.
To cancel call forwarding, use one of two methods:
Select Always, then use the left or right arrow key to select Disable.
When the phone is idle, press the Tran button.
Voicemail Access
To access voicemail messages, press the Message button.
Depending on your system configuration, you may be prompted for a voicemail PIN number.
Volume Control
Press the Menu button and select Settings > Basic > Phone Volume.
Select Handset, Speaker, Headset, or Ringer, then press OK.
Use the volume control button to adjust the volume, then press OK.
During an active call, the volume control button changes the volume of the handset,
speakerphone or headset, whichever is active.
Call History

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To view missed, received, or placed calls, press the up arrow key
Use the left and right arrow keys to choose between All Calls, Dialed Calls, Received
Calls, Missed Calls, and Forwarded Calls.
Use the up and down arrow keys to scroll through the list.
To dial a number, highlight it and then press OK.

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© Barracuda Networks Inc., 2020 The information contained within this document is confidential and proprietary to Barracuda Networks Inc. No
portion of this document may be copied, distributed, publicized or used for other than internal documentary purposes without the written consent of
an official representative of Barracuda Networks Inc. All specifications are subject to change without notice. Barracuda Networks Inc. assumes no
responsibility for any inaccuracies in this document. Barracuda Networks Inc. reserves the right to change, modify, transfer, or otherwise revise this
publication without notice.