Yealink Verizon One Talk W60B User manual

Quick reference guide
W60B Base Station and W56HV
Verizon One Talk
DECT IP Phone

2
Quick reference guide
Basic call features
Place calls.
You can place calls in the following ways:
• Keypad: Enter number and press
• Speakerphone: Press and enter number
• Directory: Press , select Directory > Local, select
contact number and press
Note: Press to toggle the speakerphone on or o. A
speakerphone icon appears on the handset display when
the phone is in speakerphone mode.
Answer and end calls.
• Press , or the Answer soft key to answer calls in
normal mode
• Press to answer calls with the speakerphone
• To ignore an incoming call, press the Ignore soft key
• To reject an incoming call, press
• To end a current call, press
Redial.
• Press twice to redial the last number dialed
• Press once to display the latest numbers dialed, use or
to highlight the desired number, and then press or to
make the call
Mute and unmute calls.
Press to mute the microphone during a call. Press
again to unmute it.
Hold and resume calls.
To place a call on hold:
Press the Options soft key during a call and select Hold.
To resume the call, do one of the following:
• For only one call on hold, press , or the Resume
soft key
• For two calls on hold, press , or the Swap soft key to
switch between two calls
Note: When a call is on hold, placing the handset in the charger
cradle will not end the call.
Move calls.
To move a call from a handset to another smartphone or
handset sharing the same number, press Options followed by
Hold. This places the call on hold until you can resume the call
on another device that shares the same number.
To pick up a call placed on hold on another device, press
to resume the call.
Transfer calls.
To transfer a call, press during an active call, enter the
number you want to transfer the call to or select one from the
directory, press the Options soft key that appears, and then do
one of the following:
• For a direct transfer (transferring a call without talking to the
called party), press the Transfer soft key
• For a semi-attended transfer, press , or to dial
out and then press the Transfer soft key when you hear
the line ring
• For a consultative transfer (transferring a call after talking
to the called party), press , or to dial out and then
press the Transfer soft key when the call is answered
Forward calls.
To turn on call forwarding for a specific line:
1. Press and select User Settings > Call Forward
2. Press , use or and press the OK soft key to choose
from one of the following forwarding types:
–Always—Immediately forwards all incoming calls
–Busy—Forwards incoming calls when the line is busy
–No Answer—Forwards incoming calls not answered after
a set period of time
3. Use or to change status to Enable
4. Use or to select the number in the Target field you want
to forward the incoming calls to and press the Save soft key
to save the setting
a. For Forward No Answer, press or in the Number
of Rings field to select how many rings to wait
before forwarding
5. Press Save to save the change
Conference calling
Set up a local conference call with two other parties by doing
the following:
1. Place a call to the first party
2. Press the Options soft key and select Conference
3. Call the second party and, after they answer, press
Conference again
4. Press the End soft key to end the conference call
Note: To set up conference calls with more than three parties,
refer to the user guide for information on configuring and using
the Network Conference feature.

3
Quick reference guide
Customizing your phone
Personalize the handset’s name.
1. Press to enter the main menu and select Settings >
Handset Name
2. Change name in the Rename field to a name you want
3. Press the Save soft key to save the new name
Note: Press #to change case type from the sentence-case
default (Abc) to either all uppercase letters, all lowercase
letters or numbers.
Adjust volume.
• Use or to adjust the ringer volume when the handset
is idle or ringing
• Use or to adjust the volume of the speakerphone/
earpiece/earphone during a call
Change ringtones.
Press to enter the main menu and select
Settings > Audio > Ring Tones > Melodies.
1. Use or to highlight the Intercom Call option or the
desired line
2. Use or to select the desired ringtone
3. Press the Save soft key to save the new ringtone
Add contacts to directory.
1. Press the directory shortcut key and select
Local Directory
2. Press the Options soft key and select New Contact
3. Enter the desired values in the Name, Oce, Mobile and
Other fields
4. Press the Save soft key to save the contact information
Set up speed-dial numbers.
1. Press to enter the main menu
2. Select Settings > Telephone > Speed Dial
3. Use or to choose the button you want to assign from
the list of available buttons and then press the Assign
soft key
4. If you have multiple contact directories, use or and
press the Enter soft key to choose which directory to use
5. Select the desired contact from the directory
6. Press the OK soft key to assign the contact’s number to
the chosen speed-dial button. If the contact has multiple
numbers, use or and press the OK soft key to choose
the desired number
Notes:
• To assign a number to a speed dial, it needs to exist in
your handset’s Local Directory or your network’s Remote
Phone Book
• The 1 key is reserved for quick calls to voicemail
Voicemail
Set up voicemail.
1. Press to enter the main menu and select Voice Mail >
Set Voice Mail
2. Use or to select Enabled from the Status field
3. Enter the voicemail access code in the Number field and
press the OK soft key
Listen to messages.
1. Press 1and hold for five seconds
2. Follow the voice prompt to listen to your voicemail
View call history.
1. Press the History soft key
2. Use or to switch among All Calls, Missed Calls,
Placed Calls and Received Calls
3. Use or to highlight a desired entry
4. Press the Options soft key and select Detail to view the
details of the selected call

4
Quick reference guide
Handset features and shortcuts
Use the following shortcut keys to access the phone’s
frequently used features.
19
17
15
13
10
8
6
4
1 2
3
5
7
11
9
12
14
16
18
1. Earpiece speaker
2. Power indicator LED
3. LCD display screen
4. Press left soft key to access call history
5. Press right soft key to check line status
6. Press to toggle speakerphone on and o
7. Press to check missed calls and voicemail
8. Press navigation key to place an intercom call to
other handsets
9. Press to enter main menu
10. Press navigation key to decrease ringer volume
11. Press navigation key to increase ringer volume
12. Press navigation key to access contact directory
13. Press to make a call
14. Press to end a call or go back to a previous menu
screen. Also, hold down to power the handset on or o
15. Press to enter special characters
16. Press to switch to dierent input modes
17. Press to initiate a call transfer
18. Press to mute and unmute handset microphone
19. Microphone

5
Quick reference guide
You can configure your time zone to synchronize with the
address that your system administrator used when setting
up One TalkSM from Verizon for your location. You can also
set your preferred format for displaying time and date in the
Time & Date Settings page.
To configure your time zone to synchronize with your E911
address entered in the admin portal (SNTP):
1. Select Menu
2. Scroll or to navigate to and select Settings
3. Scroll or to navigate to and select Basic
4. Scroll or to navigate to and select Time & Date
5. Use or to select SNTP Settings
6. Navigate to and change input fields to match your
time-zone preferences
7. Select Save
To set time and date format preferences:
1. Scroll or to Time & Date and press Enter
2. Scroll or soft keys to select your preferred formats
3. Press the Save soft key to accept the changes
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