Yealink T41 User manual

Hosted Voice Handset
Quick Reference Guide
Yealink T41 –V80.60

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Phone Hardware
1. LCD Screen - Shows information about calls, messages, soft keys, time, date and other relevant data:
a. Call information—caller ID, call duration
b. Icons –Missed calls, DND mode etc.
c. Missed Call Text
d. Prompt Text
e. Time and Date
2. Power LED –Indicates phone power and some feature statuses
3. Line Keys –Use these keys to activate up to six accounts and assign various features
4. Headset Key - Toggles and indicates the headset mode, Mute Key - Toggles and indicates mute feature,
Message Key - Accesses voice messages, Hold Key - Places a call on hold or resumes a held call, Redial Key –
Redials a previously dialled number.
5. Speakerphone Key - Toggles the hands-free speakerphone mode
6. Volume Key - Adjusts the volume of the handset, headset, speaker and ringer.
7. Keypad - Provides the digits, letters and special characters in context-sensitive applications.
8. Cursor buttons
a. Ok –Confirms actions or answers incoming calls
b. X –Cancels action or rejects incoming calls
9. Soft Keys –Label automatically to identify their context-sensitive features
10. Speaker –Provides ringer and hands-free (speakerphone) Audio output
11. Hookswitch Tab - Secures the handset in the handset cradle when the IP phone is mounted vertically. For more
information on how to adjust the hookswitch tab see wall mounting guide.
12. Hookswitch - Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects
to the line, laying the handset down on the handset cradle, the phone disconnects from the line.

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LCD Screen Display
If the phone has successfully started up, the idle screen will be shown. The following figure is an example of what is
displayed on the LCD screen:
The idle screen displays the label of current account, time and date, and four soft keys.

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Phone Icons
Network is unavailable
The phone has registered successfully
The phone has not connected to the voice
platform
Registering
Hands-free speakerphone mode
Handset mode
Headset mode
Multi-lingual lowercase letters input mode
Multi-lingual uppercase letters input mode
Alphanumeric input mode
Numeric input mode
Multi-lingual uppercase and lowercase
letters
input mode
Voice Mail
Do Not Disturb
Call Hold
Call Mute

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Basic Call Features
Placing a Call
Using the handset:
1. Pick up the handset
2. Enter the number, and then tap ok or the Send soft key.
Using the speakerphone:
1. With the handset on-hook, press
2. Enter the number, and then tap ok or the Send soft key.
Using the headset:
1. With the headset connected, press to activate the headset mode.
2. Enter the number, and then tap ok or the Send soft key.
Note: During a call, you can alternate between the headset, hands-free speakerphone and handset modes by
pressing the HEADSET key, Speakerphone key or by picking up the handset. Headset mode requires a connected
headset.
Answering a Call
Using the handset
Pick up the handset
Using the speakerphone:
Press
Using the headset:
Press .
Note: You can ignore an incoming call by tapping the Reject soft key.
Ending a Call
Using the handset:
Hang up the handset or tap the End Call soft key.
Using the speakerphone:
Press or tap the End Call soft key.
Using the headset:
Tap the End Call soft key.
Redial
Press
to enter the Placed call list, and then tap the desired entry.

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Press
twice when the phone is idle to dial out the last dialled number.
Call Mute and Un-mute
Press to mute the microphone during a call.
Press again to un-mute the call.
Call Hold and Resume
To place a call on hold:
Press the Hold soft key during an active call.
To resume the call, do one of the following:
1. If there is only one call on hold, or tap the Resume soft Key.
2. If there is more than one call on hold, tap the call you want to resume, and then:
a. Press to switch between the calls, and then press the Resume soft key to retrieve the desired
call.
b. Press the corresponding line key to retrieve the call.
If more than one call is placed on hold, a numbered prompt appears on the LCD screen, for example "2/3", indicating that
this is the second call out of three calls.
Call Transfer
You can transfer a call in the following ways:
Blind Transfer: Transfer a call directly to another party without consulting.
Semi-Attended Transfer: Transfer a call when the target phone is ringing.
Attended Transfer: Transfer a call with prior consulting.
Blind Transfer
Press Tran soft key during an active call.
Enter the number you want to transfer to.
Press the Tran soft key to complete the transfer.
Semi-Attended Transfer
Press Tran soft key during an active call.
Enter the number you want to transfer to.
Press the Tran soft key when receiving ringback.
Attended Transfer
Press Tran soft key during an active call.
Enter the number you want to transfer to.
After the party answers the call, Press the Tran soft key to complete the transfer.
If you are using a handset, the transfer can be completed by hanging up the handset. You can cancel the transfer
before the call is connected by pressing the Cancel soft key.

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Call Forward
Always Forward - Incoming calls are forwarded unconditionally.
Type *72 then the number you want to divert followed by the # key
To deactivate call forwarding type *73 followed by the # key
Busy Forward- Incoming calls are forwarded when the phone is busy.
Type *90 then the number you want to divert followed by the # key
To deactivate call forwarding type *91 followed by the # key
No Answer Forward- Incoming calls are forwarded if not answered after a period of time.
Type *92 then the number you want to divert followed by the # key
To deactivate call forwarding type *93 followed by the # key
Call Conference
1. Tap the Conference soft key during an active call. The call is placed on hold.
Call Conference
1. Tap the Conference soft key during an active call. The call is placed on hold.
2. Enter the number of the second party, and then tap the Send soft key.
3. Tap the Conference soft key again when the second party answers.
4. All parties are now joined in the conference.
5. Tap the End Call soft key to disconnect all parties.
Note: You can split the conference call into two individual calls by tapping the Split soft key.
Voice Message
Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message
centre. The power indicator LED slowly flashes red.
To listen to voice messages (Ensure the voice mail code is already configured on the phone):
1. Tap and then tap the Connect soft key, or press .
2. Follow the voice prompts to listen to your voice messages.

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Busy Lamp Field
You can use BLF to monitor a specific line for status changes on the phone. For example, you can configure a BLF key
on the phone for monitoring the status of a friend’s line (busy or idle). The BLF key illuminates solid red when the
friend’s line is in use.
You can receive a visual and an audio alert (if enabled), and also pick up the call when the monitored line receives an
incoming call.
The following table lists the BLF key icon status:
The monitored user is idle
(Flashing) –The monitored user places a call to another user.
(Flashing) - The monitored user receives an incoming intercom call.
The monitored user is during an active call.
For more information or to add BLF contacts please contact your system administrator.