Yealink Yealink SIP-T42G User manual

Copyright
Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD.
Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express
written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes
translating into another language or format.
When this publication is made available on media, Yealink Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for
private use and not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any
damages arising from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT
TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN
THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF
PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be
liable for errors contained herein nor for incidental or consequential damages in connection
with the furnishing, performance, or use of this guide.
Any Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
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user is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity
with the essential requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.
Part 15 FCC Rules
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Class B Digital Device or Peripheral
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
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electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
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GNU GPL INFORMATION
Yealink SIP-T42G firmware contains third-party software under the GNU General Public License (GPL). Yealink
uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions
of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded from Yealink web site:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
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About This Guide
v
About This Guide
Thank you for choosing the SIP-T42G IP Phone, an ultra-elegant gigabit IP Phone which is
especially designed for power users in the office environment. This unit provides business
telephony features such as Call Hold, Call Transfer, Busy Lamp Field and 5-way
Conference.
This guide provides everything you need to quickly use your new phone. Be sure to
verify with your system administrator that your network is prepared for configuring your
IP phone. As well, be sure to read the Packaging Contents and Regulatory Notices
sections in this guide before you set up and use the SIP-T42G IP phone.
If this is your first time using the SIP-T42G IP phone, we recommend that you first refer to
the Quick Installation Guide and Quick Reference Guide, which are available at:
http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.
In This Guide
This guide is based on firmware version 71. The topics provided in this guide include:
zChapter 1 Overview
zChapter 2 Getting Started
zChapter 3 Customizing Your Phone
zChapter 4 Basic Call Features
zChapter 5 Advanced Phone Features
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User Guide SIP-T42G IP Phone
vi
Table of Contents
About This Guide..........................................................................v
In This Guide............................................................................................................................. v
Table of Contents ........................................................................vi
Overview.......................................................................................1
Hardware Component Instructions ..................................................................................... 1
Icon Instructions ...................................................................................................................... 3
LED Instructions........................................................................................................................ 5
User Interfaces......................................................................................................................... 5
Phone User Interface .......................................................................................................... 6
Web User Interface ............................................................................................................. 6
Documentations ..................................................................................................................... 8
Getting Started .............................................................................9
Packaging Contents .............................................................................................................. 9
Phone Installation ................................................................................................................. 11
Phone Initialization................................................................................................................ 13
Phone Status.......................................................................................................................... 14
Basic Network Settings ......................................................................................................... 14
Registration ............................................................................................................................ 15
Idle Screen ............................................................................................................................. 15
Customizing Your Phone............................................................17
General Settings ................................................................................................................... 17
Wallpaper........................................................................................................................... 17
Backlight ............................................................................................................................. 18
Contrast .............................................................................................................................. 18
Language........................................................................................................................... 19
Date & Time........................................................................................................................ 19
Administrator Password .................................................................................................... 21
Key as Send........................................................................................................................ 21
Keypad Lock ...................................................................................................................... 21
Audio Settings ....................................................................................................................... 23
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Table of Contents
vii
Volume................................................................................................................................ 23
Ring Tones........................................................................................................................... 23
Contact Management........................................................................................................ 24
Favorites.............................................................................................................................. 24
Local Directory .................................................................................................................. 25
Blacklist................................................................................................................................ 32
Remote Phonebook ......................................................................................................... 33
Call History Management ................................................................................................... 34
System Customizations......................................................................................................... 35
Headset Use ....................................................................................................................... 35
DSS Keys .............................................................................................................................. 37
Account Management.................................................................................................... 45
Dial Plan .............................................................................................................................. 46
Emergency Number ......................................................................................................... 49
Live Dialpad ....................................................................................................................... 50
Hotline ................................................................................................................................. 50
Basic Call Features.....................................................................51
Placing Calls .......................................................................................................................... 51
Answering Calls..................................................................................................................... 53
Ending Calls ........................................................................................................................... 54
Redialing Numbers ............................................................................................................... 55
Recent Call In Dialing .......................................................................................................... 55
Auto Answer .......................................................................................................................... 56
Auto Redial ............................................................................................................................ 56
Call Completion.................................................................................................................... 57
Call Return ............................................................................................................................. 57
Call Mute ............................................................................................................................... 58
Call Hold/Resume................................................................................................................. 58
Do Not Disturb (DND) ........................................................................................................... 59
Call Forward .......................................................................................................................... 61
Call Transfer ........................................................................................................................... 65
Call Waiting ........................................................................................................................... 66
Conference ........................................................................................................................... 66
Local Conference............................................................................................................. 67
Network Conference........................................................................................................ 68
Call Park ................................................................................................................................. 69
Call Pickup............................................................................................................................. 70
Anonymous Call.................................................................................................................... 73
Anonymous Call Rejection.................................................................................................. 73
Advanced Phone Features .......................................................75
Busy Lamp Field (BLF) ........................................................................................................... 75
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User Guide SIP-T42G IP Phone
viii
Call Recording ...................................................................................................................... 77
Intercom................................................................................................................................. 79
Outgoing Intercom Calls.................................................................................................. 79
Incoming Intercom Calls .................................................................................................. 80
Multicast Paging ................................................................................................................... 81
Sending RTP Stream .......................................................................................................... 81
Receiving RTP Stream ....................................................................................................... 82
Music on Hold........................................................................................................................ 83
Messages ............................................................................................................................... 84
Short Message Service (SMS)........................................................................................... 84
Voice Mail .......................................................................................................................... 85
Message Waiting Indicator (MWI) .................................................................................. 86
Troubleshooting..........................................................................88
Regulatory Notices.....................................................................92
Service Agreements............................................................................................................. 92
Limitations of Liability............................................................................................................ 92
Safety Instructions ................................................................................................................. 92
Appendix A - Time Zones..........................................................94
Index................................................................ 
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Overview
1
Overview
This chapter provides the overview of the SIP-T42G IP phone. The topics include:
zHardware Component Instructions
zIcon Instructions
zLED Instructions
zUser Interfaces
zDocumentations
If you require additional information or assistance with your new phone, contact your
system administrator.
Hardware Component Instructions
The main hardware components of the SIP-T42G IP phone are the LCD screen and the
keypad.
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User
2
Guide SIP-T4
2
Hardwa
r
①L
C
②P
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wer Indicat
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and other r
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ll informatio
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ates phone
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ates the M
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displayed i
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or re
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ally to identi
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call duratio
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to six acco
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mber.
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n
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Ic
o
o
n Instr
u
Icons a
p
u
ctions
p
pear on the
Icons
phone LCD
screen are
d
Network is
u
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istered
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istered
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Hands-free
Handset m
o
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o
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g
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a
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g
u
a
Alphanum
e
Numeric in
p
Voice Mail
Text Messa
g
Auto Answ
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Do Not Dist
Call Forwa
r
Call Hold
Call Mute
d
escribed in
t
Descri
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3
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User
4
Guide SIP-T4
2
2
G IP Phone
Icons
Ringer volu
Keypad Lo
c
Missed Call
Received
C
Dialed Call
s
Missed Call
Forwarded
Recordin
g
b
A call can
n
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c
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c
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Conferenc
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The conta
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ck
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alls
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ox is full
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ot be recor
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annot be s
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annot be s
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t icon
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contact ph
o
p
tion
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ed
s
fully
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arted
t
opped
o
to
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Overview
5
LED Instructions
Power Indicator LED
LED Status Description
Solid red The phone is initializing.
The phone is powered on.
Fast flashing red The phone is ringing.
Slow flashing red The phone receives a text message or voicemail.
Off The phone is powered off.
Line key LED
LED Status Description
Solid green The line is seized.
The line is in conversation.
Fast flashing green The line receives an incoming call, the phone is ringing.
Slow flashing green The call is placed on hold.
Off The line is inactive.
Line key LED (configured as BLF key)
LED Status Description
Solid red The monitored user is busy.
Fast flashing red The monitored user receives an incoming call.
Off The monitored user is idle.
The monitored user does not exist.
User Interfaces
There are two ways to customize specific configurations on your SIP-T42G IP phone:
zUsing the user interface on the IP phone.
zUsing the user interface in an internet browser window from your PC.
The hardware components keypad and LCD screen constitute the phone user
interface, which allows the user to execute all call operation tasks and basic
configuration changes directly on the phone. In addition, you can use the web user
interface to access all configuration settings. In many instances, it is possible to use both
the phone user interface and the web user interface to operate the phone and
change settings. However, in some instances, it is only possible to use the phone or the
web user interface.
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User Guide SIP-T42G IP Phone
6
Phone User Interface
You can customize your phone by pressing the Menu soft key to access the phone user
interface. The Advanced options are only accessible to an administrator, and the
default administrator password is admin (case-sensitive). For more information on
customizing your phone using the available options from the phone user interface, refer
to Customizing Your Phone on page 17.
Web User Interface
In addition to the phone user interface, you can also customize your phone via web
user interface. In order to access the web user interface, you need to know the IP
address of your new phone. To obtain the IP address, press the OK key on the phone.
Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web
browser on your PC. The default administrator user name and password are both admin
(case-sensitive).
The options you can use to customize the IP phone via phone user interface and/or via
web user interface are listed in the following table:
Options Phone User Interface
Web User Interface
Status
√√
--IPv4
--MAC
--Firmware
--Network
--Phone
--Accounts
Basic Call Features
√
--Auto Answer √
--Auto Redial √
--Call Completion √
--Call Forward √
--Call Waiting √
--Call Park √
--Call Pickup √
--Call Return √
--Conference
--Anonymous Call √
--Anonymous Call Rejection
√
--DND √
Basic Phone Settings √
--Language √
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Overview
7
Options Phone User Interface
Web User Interface
--Date & Time √
--Administrator Password √
--Ring Tones √
--Contrast √
--Wallpaper √
--Backlight √
--Call Waiting √
--Keypad Lock √
--Phone Volume √
--Call History Management √
--Contact Management
--Local Directory √
--Blacklist √
--Remote Phonebook
--Dial Plan
--DSS Keys √
--Key as Send √
--Hot Line √
--Live Dialpad
--Emergency
Advanced Phone Features
√
--BLF √
--Intercom √
--Call Recording √
--Multicast Paging
--Music on Hold
--Messages √
SIP Account
√
--User Options
--Register Status √
--Account Active √
--Label √
--Display Name √
--Register Name √
--User Name √
--Password √
--SIP Server √
--Server Option
--Registrar Port
--Outbound Status √
--Outbound Proxy √
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User Guide SIP-T42G IP Phone
8
Options Phone User Interface
Web User Interface
--NAT Traversal
--STUN Status √
--STUN Server √
Note
Documentations
The following table shows documentations available for the SIP-T42G IP phone.
Name Contents Where found Format/ Language
Quick Installation
Guide
Basic set up of the
phone
In the
package PDF/English
Quick Reference
Guide
Basic call features
and phone
customizations
In the
package PDF/English
User Guide
Phone/Web user
interface settings
Basic call features
and advanced
phone features
CD attached
in the package
PDF/English
Note
The table above lists most of the feature options. Please refer to the relevant sections for
more information.
You can also download the latest documentations from website:
http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.
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Getting Started
9
Getting Started
This chapter provides basic installation instructions and information for obtaining the
best performance with the SIP-T42G IP phone. The topics include:
zPackaging Contents
zPhone Installation
zPhone Initialization
zPhone Status
zBasic Network Settings
zRegistration
zIdle Screen
If you require additional information or assistance with your new phone, contact your
system administrator.
Packaging Contents
The following components are included in your SIP-T42G IP phone package:
zSIP-T42G IP Phone
zPhone Stand
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User Guide SIP-T42G IP Phone
10
zPower Adapter
zHandset & Handset Cord
zEthernet Cable
zQuick Installation Guide & Quick Reference Guide
zCD-ROM
Check the list before installation. If you find anything missing, contact your system
administrator.
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Getting Started
11
Phone Installation
If your phone is already installed, proceed to Phone Initialization on page 13.
This section introduces how to install the phone with the components in the packaging
contents:
zAttach the stand
zConnect the handset and optional headset
zConnect the network and power
1) Attach the stand
Deskmount Method
Wallmount Method
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User Guide SIP-T42G IP Phone
12
2) Connect the handset and optional headset
Note
3) Connect the network and power
You have two options for power and network connections. Your system administrator
will advise you which one to use.
zAC power
zPower over Ethernet (PoE)
AC Power
To connect the AC power:
1. Connect the DC plug on the power adapter to the DC5V port on the phone and
connect the other end of the power adapter into an electrical power outlet.
2. Connect the supplied Ethernet cable between the Internet port on the phone and
the Internet port in your network or switch/hub device port.
A headset is not provided in the packaging contents. Contact your system administrator
for more information.
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