Yealink SIP-T53W User manual

Clearwave Fiber
866.407.0104 | clearwavefi ber.com
Yealink-QSG_SIP-T53W_09082022
Soft Keys
The soft keys located on the touch screen perform the
functions that appear below the icon. Their functions
are context sensitive, which means the function of the
soft keys change depending upon your current activity.
For example, when conferencing, the soft keys display
functions related to conferencing.
Line Keys
With the SIP-T53W, you can access up to 8 physical keys
and up to 21 total virtual keys. The line keys, located to
the left and right of the phone screen, indicate the status
of your lines and associated activity. The icon informs you
when a line is idle, ringing, in use or on hold. If you have
more than 8 shared lines or BLFs assigned, the bottom
right line key becomes a page selector allowing you to
page through the additional key assignments.
Navigation Keys
The Navigation keys allow you to scroll through the
options and lists on the display keys by pressing left,
right, up or down. To select an item, press the OK button
in the center of the navigation keys.
Answer a Call
To answer a call, simply pick up the handset or press the
Answer soft key, Speakerphone key or Headset key.
Place a Call
To place a call, simply pick up the handset or press the
Speakerphone key or Headset key, then dial the number.
Calls can be placed by choosing a number from History
or the Directory.
Yealink® SIP-T53W Phone
The Yealink® SIP-T53W is an 8-line, Gigabit phone packed
with many advanced features that will enhance your
day-to-day business activities and make your life easier.
This guide is designed to help you use some of the most
popular features with your new Yealink® SIP-T53W phone.
*72 Call Forwarding Always Activation
*73 Call Forwarding Always Deactivation
*90 Call Forwarding Busy Activation
*91 Call Forwarding Busy Deactivation
*92 Call Forwarding No Answer Activation
*93 Call Forwarding No Answer Deactivation
*44 Call Recording (if enabled)
*67 Calling Line ID Delivery Blocking per Call
*65 Calling Line ID Delivery per Call
*68 Call Park
*88 Call Park Retrieve
*98 Call Pickup
*11 Call Retrieve
*69 Call Return
*70 Cancel Call Waiting
*99 Clear Voice Message Waiting Indicator
*55 Direct Voicemail Transfer
*78 Do Not Disturb Activation
*79 Do Not Disturb Deactivation
*62 Voice Portal Access
*66 Last Number Redial
Note: Some of these codes may not be available to
all users. See your group admin to add features.

Clearwave Fiber
866.407.0104 | clearwavefi ber.com
Yealink-QSG_SIP-T53W_09082022
Other Features
Set up Voicemail
• Either press the Messages key and then press the
Connect softkey, or Initiate a call.
• If calling, dial *62 or your extension.
• At the prompt, enter in a unique passcode, then press #.
• Re-enter your passcode, then press #.
• Follow instructions to record your name.
• Follow prompts to:
• Access voice mailbox
• Access greetings menu
• Change passcode
• Exit voice portal
Retrieve Voicemail Messages
• A blinking red “message waiting” indicator light notifi es
you when you have a new voicemail message.
• To check your voicemail, press the Messages key.
• To use Visual Voicemail, press Enter and do the
following:
• Use the Up/Down arrow keys to select a message,
then press the Play softkey
• Press Delete to delete the message.
• Press Option to view details or place a call back.
• To call voicemail, press Connect and do the following:
• Enter your voicemail passcode if prompted, then
press #. (If you forgot your passcode, please contact
your system administrator.)
• Follow the audio prompts.
• Voicemail can also be reached by calling *62 or
calling your extension.
Hold and Resume a Call
• To hold, press the Hold soft key or Hold hard key.
• To resume, press the Resume soft key or press the
Hold hard key again.
Access Call Lists
• Call History can be accessed pressing the Up
navigation key or pressing the History soft key.
• Use the left and right navigation keys to view All Calls,
Placed Calls, Missed Calls or Received Calls.
• To dial a number, scroll to the desired number, then
press the Call soft key or the Select button.
Do Not Disturb
• To enable Do Not Disturb, press the DND soft key.
• To disable, press the DND soft key again.
Make a Three-way Call
After the fi rst call is connected:
• Press Conference soft key. The active call will be
placed on hold.
• Dial the new party.
• When the call connects, press the Conference soft key
again to join the calls.
Transfer a Call
After the fi rst call is connected:
• Press the Transfer hard key or soft key. (The active call
will be placed on hold.)
• To transfer the call unannounced, enter the number
and press the B Transfer soft key.
• To speak to the transfer-to party fi rst, dial the number
or extension and press Call.
• When the party answers, announce the transfer. Then
press Transfer again to complete or hang up. If a Blind
transfer, the call will transfer automatically.
To transfer the call directly to another user’s voicemail:
• During the transfer process, Dial *55 instead of the
extension.
• Dial the extension, followed by #.
• A confi rmation will announce the transfer is complete.
View a complete user guide at:
https://support.yealink.com

Clearwave Fiber
866.407.0104 | clearwavefi ber.com
Yealink-QSG_SIP-T53W_09082022
Other Features (continued)
Call Forwarding
• Touch the Menu soft key.
• Touch the Features icon.
• Touch Call Control.
• In the right-hand list, use your fi nger to scroll to the
feature Call Forward feature and touch the entry.
• Choose from Always Forward, Busy Forward or No
Answer Forward and touch that entry.
• Use the touch screen to enable options by touching
the On radio button.
• Touch each fi eld and enter information, such as the
Forward to number using the on-screen keyboard,
then touch the enter soft key on the right-hand side of
the on-screen keyboard to complete your entry.
• Touch the Save soft key to enable the forwarding
option.
• To disable, follow the same steps and touch the Off
radio button to toggle the call forward option off, then
touch the Save soft key to change your forwarding
setting.
Shortcuts
• Pick up handset and dial:
*72 = Call Forwarding Always
*90 = Call Forwarding Busy
*92 = Call Forwarding No Answer
Enter destination number, then press #.
• To deactivate, dial:
*73 = Call Forwarding Always
*91 = Call Forwarding Busy
*93 = Call Forwarding No Answer