Yealink SIP-T54W User manual

HOSTED PBX YEALINK SIP-T54W STATIONS
MESSAGE:
Access voice mail box.
Navigation:
Used to scroll through
options and lists.
MUTE:
Mutes or un-mutes an
active call.
REDIAL:
Press to access the placed
calls list.
HEADSET:
Toggles and indicates the
headset mode.
SPEAKERPHONE:
Toggles and indicates the
hands-free speakerphone mode.
BASIC PHONE FEATURES
MAKE A CALL: Dial the number from the keypad. To complete
the call, lift the handset or press the Send key. Alternatively, press
the Speakerphone key after dialing to initiate a hands-free call.
ANSWER A CALL: Lift the handset or press the Answer key.
Alternatively, press the Speakerphone key to initiate a hands-free
call.
VOLUME:
Adjusts the volume of the ringer,
speaker, handset and headset.
Ending A Call: Return the handset, press End Call or
press the X.
HOLD A CALL: Press the Hold key. To return to the call, press
the Resume key or the Hold key again.
Note: Hold is only held on that specific phone.
TRANSFER:
HOLD:
Used to transfer as call.
Places a call on hold and
Resumes a held call.
Used to exit lists or end calls
X Button:

HOSTED PBX YEALINK SIP-T54W STATIONS
ADVANCED CALL HANDLING
CALL PARK: Call parks are virtual environments that exist to
“Hold” a call that is available to be retrieved from any other station
in the business. Press an unlit Park key to park a call. Press the
appropriate lit Park key to retrieve the call.
TRANSFER: Press the Transfer key and dial a number (or extension).
Then either:
A) Press Send and wait for the recipient to answer and introduce the call.
Then press the Transfer key a 2nd time to complete the transfer. Or
B) Press the B-Transfer key to complete the transfer with no introduction.
3-WAY CONFERENCE: With a live call established, press the
Conference key, dial a number (or extension) and press Send.
After the 3rd party answers, press Conference key a 2nd time to
join the three calls.
TRANSFER TO VOICEMAIL: Press the Transfer key, dial
the number 5, dial the extension, press the B-Transfer key to send
the call direct to voicemail.
BUSINESS TECHNICAL SUPPORT: 866-287-0234 [email protected]
VOICE MAIL ACCESS
FROM OFFICE PHONE:
1. Press the Message key or dial *99
2. Enter your PIN* (followed by pound #)
3. First time enrolment access will prompt you to change
your PIN, name and outbound greeting.
4.
*NOTE: The default enrolment PIN is 010203. Your new chosen PIN must
contain 6 to 20 digits and no repeating patterns. (no consecutive numbers
in groups of 3 or more in a row)
FROM ANY OTHER PHONE:
1. Dial 207-699-4000
2. Enter the 10 digit telephone number (followed by pound #)
Example: 2071234567#
3. Enter your PIN* (followed by pound #)
4. First time enrolment access will prompt you to change your
PIN, name and outbound greeting.
VOICE MAIL SYSTEM NAVIGATION
GENERAL
Press “1” to play messages
Press “2” to send a message
Press “3” to manage your greetings
Press “4” to change your mailbox settings
Press “6” to manage your deleted messages
Press “7” to log on as another user
Press “0” to access additional assistance
Press “*” to exit voicemail
WHILE PLAYING
Press “1” to repeat
Press “2” to save
Press “3” to delete
Press “4” to reply
Press “5” to forward copy
Press “#” to leave as new