ZAPTEC Go User manual

Zaptec Go
User Manual
Start your
adventure today
Zaptec

Zaptec Go
works with
any car
No matter what you drive or where
you’re going, Zaptec Go is the surest
way to power your journey. Built
on leading edge Norwegian green
tech, we’ve created a charger, that’s
as smart on the inside as it is simple
on the outside.

4 5
Important information
Before using or maintaining this product, it is important to
read the following safety instructions. Failure to follow and
apply all the instructions and procedures covered in this quick
guide will invalidate the guarantee and cause Zaptec Charger
AS and direct partners towaive all liability and claims for
compensation.
WARNING!
!Read through the instructions carefully and familiarize yourself with the equipment
before you start using it.
!This equipment must only be installed, repaired, and maintained by qualified
personnel. Repairs must be carried out by Zaptec or a pre-approved workshop.
!All applicable local, regional, and national laws and regulations must be followed
when installing, repairing, and maintaining the product.
!Do not install or use a product which is damaged in any way. See the information
in the chapter on Support and Repairs.
!Only use approved cabling for the installation.
!Do not insert foreign objects into the Type 2 socket.
!Do not use high-pressure washers to clean the charger station.
Follow the instructions in the chapter Storage and Maintenance.
!Avoid installing the charger in a location which is exposed to direct sunlight.
!Adapters are permissible – A conversion adapter from the charger outlet must only
be used if specified and approved by the vehicle manufacturer or charger producer
!Read the guarantee at zaptec.com/guarantee or contact Zaptec support
and request a copy.
English

4 5
Get to know Zaptec Go
Status light
Type 2 socket
Charge card
authentication (RFID)
English

6 7
Activate and connect your charger to the Zaptec App
Zaptec
To activate and connect to a charger:
1. Open the Zaptec App
2. Click “Add Zaptec Product”.
3. Scan the QR code on the Zaptec Go charger to start
connecting the charger
4. Remove the QR code sticker after first connection.
We suggest you place this sticker in your fuse box in
case you need to reconnect with the charger in the future.
English

6 7
This app will give you access to the
complete Zaptec experience! In the app,
you can monitor your charging session
and speed, lock the cable to the charger,
schedule charging, control access for
friends and family and keep track of your
charging history.
Once your authorized electrician has
finished the installation, you can create
your Zaptec user account and register
your charger. Download the app in App
Store or Google Play Store.
Need help to connect
your charger to the app?
Watch our how-to-video
step by step.
English

8 9
Add more chargers to your address
You can connect up to three Zaptec
chargers per address. To connect an
additional charger, make sure you´re
logged in the Zaptec app.
1. From the Home,
tap the symbol
2. Scan the QR code
on the Zaptec Go charger
to start connecting the
second charger.
3. If you are adding a third
charger, repeat from step 1.
English

8 9
Status light indicator
No light
Updating firmware.
This normally takes a few minutes.
Error detected. Unplug vehicle and restart
the charging station. If this does not clear
the red light, contact your installer.
Waiting to be configured by an authorized
installer.
Waiting for authentication.
Authenticate with your app or key fob.
Charging complete or charging is waiting
for scheduled start.
Charging.
Standby.
Check charger power.
Purple
Red
Orange
Yellow
Green
Blue
White
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10 11
Start/stop charging
Start charging.
Connect your charging cable to
the vehicle and then connect
the cable to the charger.
When the status light changes
to pulsating blue, the car is charging.
If the indicator is green, this means
that charging is paused according
to the schedule.
Stop charging
You can pause charging via the app.
Alternatively, you can also stop charging
by simply removing the plug from your
electric vehicle.
Please note that attempting to remove
the cable from the Zaptec Go while
charging will not be possible until
charging has finished or has been
stopped by the car.
English