ZAPTEC Pro User manual

ZAPTEC Pro
USER MANUAL
MANUEL D’UTILISATION
BEDIENUNGSANLEITUNG
MANUALE D’USO
GEBRUIKERSHANDLEIDING
All manuals and user guides at all-guides.com

All manuals and user guides at all-guides.com

3
EN
Congratulationsonyourpurchase
ofa ZAPTECPro!
A Norwegian charging system. The system is
compatible with all power grids and with all types of
rechargeable vehicles.*
ZAPTEC Pro enables you to charge your vehicle safely,
VLPSO\DQGHIvFLHQWO\7KHFKDUJLQJVWDWLRQGLVWULEXWHVWKH
available charging current between a number of charging
VWDWLRQV
Use your ZAPTEC Pro with a charging pass or through our
=$37(&DSSWRDSSURYHXVHUVLQWKHLQVWDOODWLRQ7KLVZLOO
provide you with an overview of your charging history via
RXUFORXGEDVHGVHUYLFH=$37(&3RUWDO
When you purchase ZAPTEC Pro, you have purchased a
charging station which regularly receives software
updates from our cloud-based service to ensure that your
FKDUJHULVDOZD\VXSGDWHG
* Provided that the vehicle supports the type of power grid
concerned.
7KLVXVHUPDQXDOLVLQWHQGHGIRUXVHUVRIWKHFKDUJLQJVWDWLRQRQO\)RULQIRUPDWLRQRQKRZWR
FRQvJXUHDQGVHWXSWKHFKDUJHUVHHRXULQVWDOODWLRQPDQXDO<RXZLOOvQGWKHODWHVWYHUVLRQRIWKLV
LQVWDOODWLRQPDQXDODW]DSWHFFRPVXSSRUW
7KHYHUVLRQQXPEHUIRUWKLVXVHUPDQXDOLVVKRZQRQWKHODVWSDJH
i
All manuals and user guides at all-guides.com

4
Table of Contents
Safety Instructions 5
7HFKQLFDO6SHFLvFDWLRQV 
ZAPTEC Pro 8
Status Indicators on the Charging Station 8
Cable type for ZAPTEC Pro 9
How to Start Charging 9
How to Start Charging with Authentication 9
How to Stop Charging 10
Connecting a Charging Pass to your User 10
How to Monitor the Charging Station (ZAPTEC Portal) 10
Adding Users to the Installation 10
Locking the Charging Cable for the Charging Stations 11
Set Lighting Strength for the Status Indicator 11
Reading Error Codes 11
Troubleshooting 12
&KHFNLQJWKH)XVHVLQWKH&KDUJLQJ6WDWLRQ
Storage and Maintenance 14
Warranty 15
Support and Repairs 15
All manuals and user guides at all-guides.com

5
EN
Safety Instructions
WARNING!
Before using or maintaining this product, it is important to
read the following safety instructions. If you fail to follow and
invalidate the warranty and Zaptec Charger AS will not be liable
for any claims for compensation.
!Read these instructions carefully and examine the equipment
to familiarise yourself with the product prior to use.
!This equipment may only be installed, repaired and main-
!All applicable local, regional and national regulations must
be followed when installing, repairing and maintaining this
equipment.
!Do not use this product if it is damaged. See the section
Support and Repairs for further information.
!Do not use an extension lead on the charging cable.
!Do not touch the plugs or insert foreign objects into them.
!Do not insert measuring pins, wires or anything else into the
quick-release connector on the charging station. Contact
your electrician for testing.
All manuals and user guides at all-guides.com


ZAPTEC Pro is an alternating current wall
or column-mounted charging station in
DFFRUGDQFHZLWK,(&(96(PRGH
Dimensions and weight
H: 392 mm W: 258 mm D: 112 mm
:HLJKWDSSUR[NJLQFOXGLQJEDFNSODWH
Installation circuit
0D[$VHULDOIXVHRQLQVWDOODWLRQFLUFXLW
IRUFKDUJLQJVWDWLRQV
Backplate connection box
&DEOHFURVVVHFWLRQPP
2
&DEOHGLDPHWHUPP2
Installation network, Voltages
TN, IT and TT
9$&s
9$&s
Max. current and charging output
N:DW$SKDVH
N:DW$SKDVHDSSOLFDEOHWR71
networks only)
5W at standby
Fuses
Built-in 3 x 40A fuses type C
Charging point
 (&7\SH)HPDOHZLWK
integrated self-closing cover
Earth fault protection
Built-in type B RCD
Calibration and a self-test are carried out
EHIRUHWKHVWDUWRIHYHU\FKDUJLQJF\FOH5&’
can be automatically reset by disconnecting
IURPWKHFKDUJLQJFRQQHFWRU
Integrated Power Meter
0,’WHVWHGDQGFDOLEUDWHG(1
Theft protection
The front cover of the ZAPTEC Pro can only be
RSHQHGXVLQJDVSHFLDOWRRO7KHFKDUJLQJFDEOH
can be locked permanently to the charging
VWDWLRQ
Load balancing
Together with other ZAPTEC Pro charging
stations, available power in the installation
will be distributed automatically between the
GHYLFHVDQGSKDVHV
Phase balancing
The charging station will dynamically select any
single phase or 3-phase in a system with other
ZAPTEC Pro charging stations, depending on
WKHDYDLODEOHSRZHU
Communicationsinterfaceandcloud
connection/network
4GLTE-M1(subscriptionrequired)
:L)L*+],(((EJQFKDQQHOV
3RZHUOLQH3/&+RPH3OXJ*UHHQ3+<p
0ELWV
Identification and configuration
%OXHWRRWK/RZ(QHUJ\%/(
5),’1)&UHDGHU0LIDUH&ODVVLF7\SH$
PLC for vehicle interface for future services as
GHvQHGE\,62
Standards and approvals
CE compliance in accordance with the Radio
Equipment Directive
(8DQG52+6’LUHFWLYH
(8DQGFRPSOLDQFHZLWK,(&789
6’DQG,(&
Temperature range
r&WRr&
Degree of protection
IP54, indoor and outdoor use
IK10 impact protection
8/9%wDPPDELOLW\UDWLQJ
89UHVLVWDQW
Electrical protection
3URWHFWLRQFODVV,,N9$&DQG
N9LPSXOVHLQVXODWLRQ
2YHUYROWDJHFDWHJRU\,,,N9
Integration services
Third-party integration alternatives
(API, Webhooks)
Technical Specifications
All manuals and user guides at all-guides.com

7
EN
2&33-
Message subscription
$LVDYDLODEOHEXWPD\EHUHVWULFWHGE\
the condition of the vehicle’s battery and
WHPSHUDWXUHLQFUHDVHVDWWKHFKDUJLQJVWDWLRQ
All manuals and user guides at all-guides.com

8
ZAPTEC Pro
Status Indicators on the Charging Station
The status of the charging station is shown by the status indicator (Z) using the following colours:
Status indicator (Z)
5),’VRQH
Electrical outlet
,(&0RGH7\SH
Self-closing protective cover
2SHQWKHIURQWFRYHUKHUH
SmartKey
SmartKey Column
Colour Continuous )ODVKLQJ
GREEN Clear
Charging complete $XWKHQWLFDWLRQ2.
BLUE Connected to a vehicle and
ready to charge Charging
RED Error (see the Troubleshooting
section for further details) Authentication failed (see the Troubleshooting
section for further details)
YELLOW System starting up
Awaiting authentication
Awaiting ZAPTEC Portal
9HKLFOHDGGHGWRTXHXH
PURPLE )LUPZDUHXSGDWLQJ
All manuals and user guides at all-guides.com

9
EN
Cable
ZAPTEC Pro needs a Type 2 charging point in order for you to be able to charge
How to Start Charging
 &KHFNWKDWWKHVWDWXVLQGLFDWRU=LVLOOXPLQDWHGJUHHQ
 5HPRYHWKHSURWHFWLYHFRYHUWRJDLQDFFHVVWRWKHHOHFWULFDORXWOHW
 $WWDFKWKHFKDUJLQJFRQQHFWRUWRWKH=$37(&3UR
 $WWDFKWKHFKDUJLQJFRQQHFWRUWR\RXUYHKLFOH
 7KHVWDWXVLQGLFDWRUZLOOwDVKEOXHRQFHFKDUJLQJKDVVWDUWHG
Charging current may vary depending on the capacity of the installation and the number of
DFWLYHFKDUJLQJVWDWLRQV
i
How to Start Charging with Authentication
&KDUJLQJZLWKDXWKHQWLFDWLRQUHTXLUHV\RXWRKDYHUHJLVWHUHGDXVHUSURvOHYLD=$37(&3RUWDO
DQGIRU\RXUXVHUSURvOHWRKDYHKDGDFFHVVJUDQWHGWRWKHPYLD=$37(&3RUWDOWRWKHFKDUJLQJ
VWDWLRQIDFLOLW\7KHFKDUJLQJSDVVLVOLQNHGWR\RXUXVHU
)RUGHWDLOVRQKRZWRVHWWKLVXSVHHWKHVHFWLRQ&RQQHFWLQJD&KDUJLQJ3DVVWR<RXU8VHU
7KHUHFRPPHQGHGDXWKHQWLFDWLRQPHWKRGLVWRXVHDFKDUJLQJSDVV
Start charging with an authentication RFID tag/charging card:
 )ROORZVWHSVLQ+RZWR6WDUW&KDUJLQJ
 7KHVWDWXVLQGLFDWRU=ZLOOQRZwDVK\HOORZWRLQGLFDWHWKDWLWLVDZDLWLQJDXWKHQWLFDWLRQ
 +ROGWKHFKDUJLQJSDVVXSWRWKH5),’]RQHVHHWKHLOOXVWUDWLRQLQWKHVHFWLRQ=$37(&3UR
 7KHVWDWXVLQGLFDWRUZLOOwDVKJUHHQRQFHDXWKHQWLFDWLRQLVDSSURYHG
 7KHVWDWXVLQGLFDWRUZLOOwDVKEOXHRQFHFKDUJLQJKDVVWDUWHG
If the status indicator is flashing red, see the Troubleshooting section for further details.
Start charging with authentication for automatic payment solution/operator
All manuals and user guides at all-guides.com

10
1. 7KHXVHUPXVWEHFUHDWHGDFWLYDWHGIRUWKHSD\PHQWVROXWLRQRSHUDWRUFRQFHUQHG
2. )ROORZWKHLQVWUXFWLRQVIURPWKHDSSOLFDEOHSD\PHQWVROXWLRQRSHUDWRUIRUDXWKHQWLFDWLRQDQGWR
VWDUWFKDUJLQJ
How to Stop Charging
1. 7RLQWHUUXSWWKHFKDUJLQJSURFHVV6WRSFKDUJLQJDVUHFRPPHQGHGLQ\RXUFDUVXVHUPDQXDO
2 ’LVFRQQHFWWKHFKDUJLQJFRQQHFWRUIURPWKHYHKLFOH
3. ’LVFRQQHFWWKHFKDUJLQJFRQQHFWRUIURPWKHFKDUJLQJVWDWLRQ
4. 3ODFHWKHSURWHFWLYHFRYHURYHUWKHFKDUJLQJSRLQWWROLPLWH[SRVXUHWRGXVWDQGUDLQ
Connecting a Charging Pass to your User
=$37(&3URVXSSRUWVWKHPRVWFRPPRQO\XVHGFKDUJLQJSDVVHV0LIDUH&ODVVLF,I\RXKDYHD
visually readable code, this can be added via ZAPTEC Portal or by scanning the charging pass
XVLQJWKHFKDUJLQJVWDWLRQDVGHVFULEHGEHORZ<RXUXVHUSURvOHPXVWKDYHDFFHVVWRWKHLQVWDOODWLRQ
\RXZLVKWRXVH7KLVPXVWEHGRQHE\DGPLQLQVWDOODWLRQRZQHULQ=$37(&3RUWDO
1. ’RZQORDGWKH=$37(&DSSIURP$SS6WRUH*RRJOH3OD\
2. 5HJLVWHUDVDXVHUDQGORJLQWRWKH=$37(&DSS
3. *RWRWKHPHQXVHOHFWXVHUSURvOHDQGDGGDQHZFKDUJLQJFDUG7KHQIROORZWKHLQVWUXFWLRQVLQ
WKH=$37(&DSS
How to Monitor the Charging Station (ZAPTEC Portal)
<RXFDQORJLQYLD=$37(&3RUWDOWRVHHDOO\RXUFKDUJLQJVWDWLRQVDQGDOOWKHFKDUJLQJVWDWLRQVWKDW
\RXDUHUHJLVWHUHGWRXVH,I\RXDUHWKHRZQHURIDQLQVWDOODWLRQ\RXFDQPRQLWRUDOOXVHDQG\RX
FDQXVHWKLVLQIRUPDWLRQWRVKDUHWKHHOHFWULFLW\FRVWIDLUO\7KHLQVWDOODWLRQRURZQHURIWKHLQVWDOODWLRQ
PXVWDGG\RXDVDXVHURIWKHLQVWDOODWLRQLQRUGHUIRU\RXWREHDEOHWRVHHWKHLQIRUPDWLRQ
/RJLQRUUHJLVWHUDVDQHZXVHUDWKWWSVSRUWDO]DSWHFFRP
Adding Users to the Installation
7KHLQVWDOODWLRQRZQHUFDQDGGXVHUVRIWKHV\VWHPE\JRLQJWRDFFHVV+HUHQHZXVHUVFDQEH
DGGHGLQYLWHGRUUHPRYHGIURPWKHV\VWHP7KLVDVVXPHVWKDWDXWKHQWLFDWLRQXVHUFRQWUROKDVEHHQ
DFWLYDWHGRQWKHLQVWDOODWLRQ
All manuals and user guides at all-guides.com