ZKTeco FaceKiosk-H13 User manual

FaceKiosk-H13 User Manual
I
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
For further details, please visit our Company’s website
www.zkteco.com.
User Manual
FaceKoisk-H13
Date: January 2021
Doc Version: 2.1
English

FaceKiosk-H13 User Manual
P a g e | 1 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Copyright © 2021 ZKTECO CO., LTD. All rights reserved.
Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any
way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or
"ZKTeco").
Trademark
is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by
their respective owners.
Disclaimer
This manual contains information on the operation and maintenance of the ZKTeco equipment. The
copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied equipment vests in and is
the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third
party without express written permission of ZKTeco.
The contents of this manual must be read as a whole before starting the operation and maintenance of the
supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please contact
ZKTeco before starting the operation and maintenance of the said equipment.
It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and
maintenance personnel are fully familiar with the design and that the said personnel have received
thorough training in operating and maintaining the machine/unit/equipment. It is further essential for the
safe operation of the machine/unit/equipment that personnel has read, understood and followed the safety
instructions contained in the manual.
In case of any conflict between terms and conditions of this manual and the contract specifications,
drawings, instruction sheets or any other contract-related documents, the contract conditions/documents
shall prevail. The contract specific conditions/documents shall apply in priority.
ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information
contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty of
any kind, including, without limitation, any warranty of design, merchantability or fitness for a particular
purpose.
ZKTeco does not assume responsibility for any errors or omissions in the information or documents which
are referenced by or linked to this manual. The entire risk as to the results and performance obtained from
using the information is assumed by the user.
ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect,
special, or exemplary damages, including, without limitation, loss of business, loss of profits, business
interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or relating

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to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of
the possibility of such damages.
This manual and the information contained therein may include technical, other inaccuracies or
typographical errors. ZKTeco periodically changes the information herein which will be incorporated into
new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the
information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better
operation and safety of the machine/unit/equipment. The said additions or amendments are meant for
improvement /better operations of the machine/unit/equipment and such amendments shall not give any
right to claim any compensation or damages under any circumstances.
ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any non-
compliance of the instructions contained in this manual (ii) in case of operation of the
machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in
conditions different from the prescribed conditions of the manual.
The product will be updated from time to time without prior notice. The latest operation procedures and
relevant documents are available on http://www.zkteco.com
If there is any issue related to the product, please contact us.
ZKTeco Headquarters
Address ZKTeco Industrial Park, No. 32, Industrial Road,
Tangxia Town, Dongguan, China.
Phone +86 769 - 82109991
Fax +86 755 - 89602394
For business-related queries, please write to us at [e-mail].
To know more about our global branches, visit www.zkteco.com.

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About the Company
ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein)
readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition
Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and
Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security
solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art
700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design,
component assembly, and logistics/shipping, all under one roof.
The founders of ZKTeco have been determined for independent research and development of biometric
verification procedures and the productization of biometric verification SDK, which was initially widely
applied in PC security and identity authentication fields. With the continuous enhancement of the
development and plenty of market applications, the team has gradually constructed an identity
authentication ecosystem and smart security ecosystem, which are based on biometric verification
techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was
officially established in 2007 and now has been one of the globally leading enterprises in the biometric
verification industry owning various patents and being selected as the National High-tech Enterprise for 6
consecutive years. Its products are protected by intellectual property rights.
About the Manual
This manual introduces the operations of FaceKiosk-H13.
All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent
with the actual products.

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Document Conventions
Conventions used in this manual are listed below:
GUI Conventions
For Device
Convention Description
< > Button or key names for devices. For example, press <OK>
[ ] Window names, menu items, data table, and field names are inside square brackets.
For example, pop up the [New User] window
/Multi-
level menus are separated by forwarding slashes. For example,
[File/Create/Folder].
Symbols
Convention Description
This implies about the notice or pays attention to, in the manual
The general information which helps in performing the operations faster
The information which is significant
Care taken to avoid danger or mistakes
The statement or event that warns of something or that serves as a
cautionary example.

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Table of Contents
1OVERVIEW..............................................................................................................................................7
1.1 SPECIFICATIONS......................................................................................................................................7
1.2 INSTALLATION SET-UP ............................................................................................................................8
1.2.1 SAFETY PRECAUTIONS.......................................................................................................................................................................8
1.2.2 INSTALLATION ENVIRONMENT ........................................................................................................................................................8
1.2.3 INSTALLATION PROCEDURE.............................................................................................................................................................8
1.3 PRODUCT APPEARANCE........................................................................................................................12
1.4 PRODUCT INTERFACE............................................................................................................................14
1.5 DEVICE CONNECTION............................................................................................................................14
2HOME SCREEN AND MAIN MENU ........................................................................................................16
2.1 MAIN MENU.........................................................................................................................................17
3VISITOR REGISTRATION PROCESS .......................................................................................................19
3.1 VISITOR SIGN IN....................................................................................................................................19
3.1.1 PRIVACY PROTECTION POLICY .....................................................................................................................................................19
3.1.2 FACE REGISTRATION .......................................................................................................................................................................20
3.1.3 DECLARATION OF HEALTH INFORMATION...............................................................................................................................20
3.1.4 VISITOR INFORMATION...................................................................................................................................................................21
3.1.5 HOST INFORMATION.......................................................................................................................................................................21
3.1.6 VOLUNTEER AUDIT..........................................................................................................................................................................22
3.1.7 COMPLETE REGISTRATION ............................................................................................................................................................22
3.2 VISITOR QUERY ....................................................................................................................................23
3.3 VISITOR CHECK-IN................................................................................................................................23
3.4 VISITOR CHECK OUT .............................................................................................................................24
4USER MANAGEMENT ...........................................................................................................................25
4.1 ADD AN EMPLOYEE...............................................................................................................................26
4.2 DELETE AN EMPLOYEE ..........................................................................................................................29
5COMMUNICATION SETTINGS ..............................................................................................................30
5.1 WI-FI SETTINGS....................................................................................................................................30
5.2 ETHERNET SETTINGS .............................................................................................................................30
5.3 SERVER SETTINGS .................................................................................................................................31
6VISITOR PARAMETER ...........................................................................................................................32
6.1 DETECTION MANAGEMENT ...................................................................................................................33
7SYSTEM SETTINGS ...............................................................................................................................34
7.1 TIME AND DATE....................................................................................................................................34
7.2 MENU TIMEOUT....................................................................................................................................34
7.3 QR CODE SETTINGS..............................................................................................................................35
8DATA MANAGEMENT ..........................................................................................................................36

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8.1 CLEAR DATA.........................................................................................................................................36
8.2 BACKUP DATA......................................................................................................................................37
8.3 RESTORE DATA.....................................................................................................................................37
9USB MANAGEMENT .............................................................................................................................39
9.1 UPLOADING DATA FROM THE USB DRIVE ..............................................................................................39
10 RECORD SEARCH ..........................................................................................................................40
10.1 VISITOR RECORD ..................................................................................................................................40
11 ADVERTISEMENT SETTINGS .........................................................................................................41
12 SYSTEM INFORMATION................................................................................................................42
13 ZKBIOSECURITY CONNECTION ....................................................................................................43
13.1 ADDING A DEVICE.................................................................................................................................43
13.2 VISITOR MANAGEMENT.........................................................................................................................43
13.2.1 SET THE FACEKIOSK AS AN ENTRY POINT.................................................................................................................................43
13.2.2 HOST SETTINGS................................................................................................................................................................................44
13.2.3 VISIT REASON SETTINGS.................................................................................................................................................................45
13.2.4 RESERVATION AUDIT SETTINGS ...................................................................................................................................................45
13.2.5 EMAIL NOTIFICATION SETTINGS..................................................................................................................................................46
13.2.6 INVITATION.........................................................................................................................................................................................47
13.2.7VISITOR REGISTRATION QR CODE SETTINGS...........................................................................................................................48
13.2.8 DECLARATION OF HEALTH INFORMATION...............................................................................................................................49

FaceKiosk-H13 User Manual
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1Overview
FaceKiosk-H13 is a multi-purpose smart face recognition device with an Android operating system. It
provides the best solution for various enterprise requirements such as Visitor self-service, Conference
display, e-learning classes, and so on.The installation is very simple, and its compact structure makes it
best-fit in any working environment.
1.1 Specifications
FaceKiosk-H13
Feature FaceKiosk-H13A FaceKiosk-H13C FaceKiosk-H13C [TD]
Visitor Records
Capacity 100000 100000 100000
Facial Templates
Capacity 10000 10000 10000
Waterproof IP Rating IP65 - -
Dimensions 323*268*25mm (L*W*H) 354*50*1420mm
(L*W*H)
354*50*1420mm
(L*W*H)
Hardware Modules
IC Card, Fingerprint
Scanner, Ticket Printer,
QR Code Scanner
IC Card, Fingerprint
Scanner, Ticket Printer,
QR Code Scanner
IC Card, Fingerprint
Scanner, Ticket
Printer, QR Code
Scanner, Temperature
Detection module
CPU Quad-core A17 1.8GH (ZKTeco boosted)
Operating Frequency 1.8GHz
Operating System Android 5.1.1
RAM 2GB DDR3
ROM 16GB
Ports 1*RJ45, TF card slot, 1*HDMI, RS232/485
Images

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1.2 Installation Set-up
1.2.1 Safety Precautions
•Keep the device away from water or dampness. Prevent the entry of water or moisture into the
kiosk's chassis.
•Make sure the device room is well ventilated and keep the kiosk's ventilation vents clear of
obstruction.
•Make sure that the operating voltage is the same as labeled on the kiosk.
•Do not open the chassis when the kiosk is operating or when electrical hazards are present to
avoid electrical shocks.
1.2.2 Installation Environment
The device shall be installed indoors, and adequate clearance shall be reserved for heat dissipation
at the inlet/exhaust air vents.
Feature Description
Operating Temperature 0ºC to 50ºC
Operating Humidity <90% RH
Storage Humidity 20% to 90% RH
Body Temperature Detection Specifications (FaceKiosk-H13C [TD] only)
Feature Description
Detection Aspects Mask Detection
Body Temperature Detection
Temperature Measurement Distance 30 to 50cm (1 to 1.64ft)
Temperature Measurement Accuracy ±0.3°C (±0.56°F)
Temperature Measurement Range 34°C to 45°C (93.2°F to 113°F)
1.2.3 Installation Procedure
Please make sure that the Kiosk is installed as per the installation instructions. You should contact
the agent for permission if you would like to open the chassis. Otherwise, you will bear any
consequences of your actions.
Wall Mounted Device – H13A:
Before installation, connect the wire to the device and pass it on through the lower opening of
the device.

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1. Align the back plate with respect to the screw holes on the back of the device.
2. Secure the plate with screws (11 pcs) to the back of the device
3. Ensure that the rear panel is mounted on the wall at a desirable height. Drill the holes on
the wall and fix the rear panel with screws.
4. Affix the device to the rear panel.

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5. Secure the device and the rear panel with a screw at the bottom.
The recommended distance from the camera to the
ground is 155cm. The recommended distance from the
person to the device is 50cm (applicable height range is
150cm to 180cm). If the person’s height is not within
this range, it is possible to move the front and rear
positions accordingly.

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Floor Mounted Device-H13C:
1. Open the device box, remove the Device and the base. Insert the device into the
corresponding base slot.
2. Gently recline the device horizontally and secure the device to the base with the screws (8
pcs) from the bottom of the base.

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1.3 Product Appearance
FaceKiosk H13 A
①LED Fill Light ⑤Speakers
②Near-Infrared Fill Light ⑥IC Card Module
③Visible Light Camera ⑦QR Code Scanner
④Near-Infrared Camera ⑧13.3-inch High-definition Capacitive
Touch Screen
①
②
⑧
⑤
⑤
⑥⑦
③④

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FaceKiosk H13C
①LED Fill Light ⑥MiFare Card Module
②Near-Infrared Fill Light ⑦Fingerprint Reader
③Visible Light Camera ⑧13.3-inch High-definition
Capacitive Touch Screen
④Near-Infrared Camera ⑨Ticket Printer
⑤Speakers ⑩QR Code Scanner
⑨
⑤
③④
①
②
⑩
⑧
⑥⑦

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1.4 Product Interface
①Connecting Terminal ⑤SIM Card Slot
②HDMI Port ⑥USB Port
③Network Port ⑦Reset Button
④12V-3A Power Interface ⑧
USB Port
1.5 Device Connection
On the back of the device, there are five rows of slots, which are J1, J2, J3, J4, and J5 from left to
right. J1 is connected to the alarm, J2 is connected to the door, J3 is connected to the external
device, J4 is connected to the Wiegand input, and the J5 is the power output port reserved for a
Printer.
①②③
④
⑤
⑥⑦
⑧

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Diagram

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2Home Screen and Main Menu
The home screen is divided into the following sections:
Title bar: Displays the Name of the device, Software status, and the Main menu button.
Audit Passed: Displays the approved visitor details.
Under Review:Displays the name of the visitor being audited.
Description of Icons in Home screen:
Main Menu: Tap on to open the Main menu.
Language: Tap on to change the System language. The device supports English, Russian,
Latin Spanish, and Thai.

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2.1 Main Menu

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Menu Function
User Management Enables to view, add, edit, search and delete the basic employee
information.
Communication SettingsFacilitates to set the communication parameters such as the
Network, Wi-Fi, and PUSH.
System SettingsAllows configuration of system parameters including, Time &
Date, Face parameters, and QR code address settings.
Data Management Data management includes Data backup, Data restoration, and
Clearing data.
U Disk Management Uploads or downloads the data from a USB drive.
Record Search Displays visitor records
Personality SettingsSets display style for the device
AD SettingsPlays the Advertisement, sets the advertising frequency, etc.
Access Control Management Sets the Access control parameters and Wiegand functions.
Visitor Parameter Sets the Visitor parameters such as deletion of Visitor records,
Detection management, etc.
System Information Displays the device information like Data capacity, Firmware
version, Android version, etc.
If the Super Administrator is not registered for the device, then click to access the main menu. If
the device has a Super Administrator, then his/her verification is required to access the main menu. For
security purposes, it is advisable to register the Administrator while using the device for the first time.

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3Visitor Registration Process
3.1 Visitor Sign In
Click SIGN IN to start the visitor registration process.
3.1.1 Privacy Protection Policy
Before starting the registration process, the user may choose to skip the face registration process
for privacy purposes. But by then, the user will not continue to use any facial recognition services,
including Identity Match, Facial recognition check out, etc.