ZKTeco OP-400 User manual

1
QUICK START GUIDE
Applicable Model: OP-400
Version: 1.2
Date: May 2019

OP-400 Quick Start Guide I
Contents
Safety Precautions·································································································································1
1 Appearance & installation & wiring·······················································································2
1.1 Features ····································································································································2
1.2 Pin Layout································································································································3
1.3 Dimensions & Installation····························································································4
1.4 Power Connection············································································································ 5
1.5 Ethernet Connection·······································································································5
1.6 RS485 Connection·············································································································6
1.7 Wiegand Output Connection ··················································································· 7
1.8 Standard Installation········································································································8
2 OP-400 Primary Configuration ·································································································9
2.1 Communication Settings·····························································································9
2.2 Webserver Settings···········································································································9
2.3 Primary/Secondary Settings ·····················································································10
2.4 Backup/Restore Data······································································································10
3 OP-400 Secondary Configuration ·························································································11
3.1 Comm. Settings ·················································································································11
3.2 Primary/Secondary Settings ·····················································································11
4 Administrator Settings··················································································································12
4.1 Enroll an administrator··································································································12
4.1.1 Enroll Face··············································································································12
4.1.2 Enroll Card··············································································································12
4.2 Delete an administrator ·······························································································13
4.2.1 Delete Face············································································································13
4.2.2 Delete Card············································································································13
5 Lenel-OnGuard Configuration·································································································15
5.1 OnGuard Opera Installation ······················································································15
5.2 Basic Lenel OnGuard Configuration ····································································16
5.3 OnGuard Necessary Configuration······································································19
5.4 ZK Opera Service Configuration·············································································20
5.5 ZK Opera Service···············································································································21
5.6 Troubleshooting ················································································································22
6 OP-400 Connect Lenel Software····························································································25
6.1 Start the OnGuard software, local at the “System Tree”··························25
6.2 Click the “Hardware” to add one “Access Panel”···········································25
6.3 Add OP-400···························································································································26
7 OP-400 Primary Settings on Webserver············································································29
7.1 Certificate Installation····································································································29
7.2 Configuring the Firefox Browser·············································································32
7.3 OP-400 Webserver Settings·······················································································34
7.3.1 Login Webserver································································································34
7.3.2 Name the Readers····························································································35

II OP-400 Quick Start Guide
7.3.3 Set Card Formats·······························································································36
7.3.4 Configure Door Settings ··············································································37
7.3.5 Reader Input and Output Settings·······················································38
7.3.6 Backup Database·······························································································42
7.3.7 Personnel Management···············································································43
8 Guidance Notes·································································································································45
8.1 Operating Environment of the Device ······························································45
8.2 Cautions for Using Face Recognition Device················································46
8.3 Registration and Verification·····················································································47
9 Trouble Shootings····························································································································48

1
Safety Precautions
Before installation, please read the following precautions carefully to
prevent the risks of danger to the users of this product or those nearby
and damaging the device.
Do not expose to direct sunlight, water, dust and soot.
Do not place any magnetic objects near the device.
Do not place the device next to heating equipment.
Prevent water, drinks or chemicals leaking into the device.
This product is not intended for use by children unless they are
supervised.
Do not drop or damage the device.
Do not disassemble, repair or modify the device.
Do not use the device for any purpose other than those specified.
Remove dust or dirt regularly. While cleaning, wipe dust off with a
smooth cloth or towel instead of water.
Contact your supplier in case of any problem!

2 OP-400 Quick Start Guide
1 Appearance & installation & wiring
1.1 Features
USB slot
Reset button
Side
2.8 inch TFT LCD
LED indicator
Camera
Card reader area
Front
Speaker
Back
Bottom
Security screw holes (for securing the
device onto its back plate)
4PIN (Ethernet)
Tamper button
2PIN (Power In)
11PIN (RS485/RS232/
Wiegand Out/LED)

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1.2 Pin Layout
4 Pin cable connectors
2 Pin cable connectors
11 Pin cable connectors
Tamper button

4 OP-400 Quick Start Guide
1.3 Dimensions & Installation
Product Dimensions
Mounting the device on Wall
7.51 in
(190.8mm)
3.35 in
(85 mm)
4.06 in
(103mm)
Fix the back plate on the wall using wall mounting screws.
Note: We recommend drilling the mounting plate screws into
solid wood (i.e. stud/beam). If a stud/beam cannot be found, use
supplied drywall plastic anchors.
Attach the device to the back plate.
Fasten the device to the back plate
with security screws.
Front
Side

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1.4 Power Connection
1.5 Ethernet Connection
LAN Connection
GND
+12V
12V DC Adaptor
(supplied with OP-400)

6 OP-400 Quick Start Guide
1.6 RS485 Connection
OSDP Connection
Important Notes:
1) For RS485 communication use shielded twisted pair wire.
2) To minimize chance of signal interference with RS485 communication, it’s
recommended using a bus topology instead of star topology.
3) Adjust the communication speed as needed. The signal strength varies
depending on wiring conditions, and it may be necessary to lower the baud
rates.
4) The GND Signal may be omitted if and only if the GND potential difference is
less than ±5V.
Controller panel
GND
485A
485B
GND
D0
D1

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1.7 Wiegand Output Connection
Controller panel
GLED
WD0
WD1
GND
LED
D0
D1
GND

8 OP-400 Quick Start Guide
1.8 Standard Installation
TCP/IP
Wiegand/OSDP

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2 OP-400 Primary Configuration
2.1 Communication Settings
Click to enter the Main Menu > Comm. Settings > Network Settings to set the
IP Address.
The Parameters below are the factory default values.
Please configure the parameters for the actual network.
IP Address: 192.168.1.201
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.1
DNS: 8.8.8.8
2.2 Webserver Settings
Click to enter the Main Menu > Comm. Settings > WebServer Settings.
Port: The default Port is 80, normally you don’t need modify it, but if it is necessary,
you can change it.
SSL: The network connection is encrypted in the transport layer, which is used to

10 OP-400 Quick Start Guide
ensure the security of network data transmission.
2.3 Primary/Secondary Settings
Click to enter the Main Menu > Comm. Settings > Primary/Secondary
Settings. Turn on Primary Device, the device will be used as primary reader, the
following data will be same as Comm. Settings, don’t need change.
2.4 Backup/Restore Data
Click to enter the Main Menu > Device Settings > Backup Data > Backup to
USB Disk > Backup start, the data (user data and network settings)in the device
will be copied to the disk.
And you can restore the data with the USB disk too. The menu path is: Click to
enter the Main Menu > Device Settings > Restore Data > Restore from USB Disk >
Start Restore. Secondary reader doesn’t have this function.

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3 OP-400 Secondary Configuration
3.1 Comm. Settings
Click to enter the Main Menu > Comm. Settings > Network Settings to set the
IP of secondary readers.
3.2 Primary/Secondary Settings
Click to enter the Main Menu > Comm. Settings > Primary/Secondary
Settings. Turn off Primary Device, the device will be used as secondary reader.
And please set the Primary IP (the IP of the primary reader), Primary Port is default,
don’t need change.
Panel Ack: If you open this function, the reader will get feedback (verify
successfully or unsuccessfully) from controller panel. When you use Wiegand
communication, please turn it “ON”.

12 OP-400 Quick Start Guide
4 Administrator Settings
4.1 Enroll an administrator
After enrolling the administrator, the user needs administrator verification to
enter the main menu. An administrator can only enroll one face and one card.
4.1.1 Enroll Face
Click to enter the Main Menu > Device Settings > Admin Settings > Enroll
Face, to enroll administrator’s face.
4.1.2 Enroll Card
Click to enter the Main Menu > Device Settings > Admin Settings > Enroll
Card, to enroll a card for the administrator.

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4.2 Delete an administrator
4.2.1 Delete Face
If the administrator has enrolled the face, click to enter the Main Menu >
Device Settings > Admin Settings > Enroll Face, then click “OK” to delete
administrator’s face.
4.2.2 Delete Card
If the administrator has enrolled the card, click to enter the Main Menu >
Device Settings > Admin Settings > Enroll Card, then click “Yes” to delete
administrator’s card.

14 OP-400 Quick Start Guide

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5 Lenel-OnGuard Configuration
5.1 OnGuard Opera Installation
Extract the ZKOperaHostInstall zip file and run setup from ZKOperaHostInstall
\DISK1 folder.
The installation is currently simple and self-explanatory.
When asked to choose a platform, select Lenel for a Lenel integration.

16 OP-400 Quick Start Guide
5.2 Basic Lenel OnGuard Configuration
All OnGuard related configuration is for OnGuard DataConduIT support and is not
specific to Opera at all. DataConduIT is the OnGuard feature which allows 3rd party
applications, such as the ZK Opera Service, to integrate with OnGuard via the
Windows Management Instrumentation (WMI) interface.
Chapter 2, Getting Started, of the The OnGuard DataConduIT User Guide should
be read and understood. The following notes review the main points.
1) OnGuard DataConduIT is installed as part of a standard OnGuard server
installation.
2) DataConduIT must be installed on the same machine as the OnGuard Linkage
Server if you want to receive events through DataConduIT. As covered earlier, it
is simplest to have DataConduIT, the OnGuard Linkage Server, and the ZK
Opera Service all installed and running on the main OnGuard server machine.
3) DataConduIT is a licensed OnGuard feature.
4) When a client such as the ZK Opera Service makes a call into DataConduIT, the
first thing DataConduIT does is decide whether the client is permitted to
perform the operation. To do this, DataConduIT checks which Windows
account has made the DataConduIT call. This is the account that the ZK Opera
Service is configured to run under. Once DataConduIT retrieves this account, it
attempts to perform automatic single sign-on (SSO) using this account. This is
the same SSO mechanism used by all OnGuard applications. If the SSO
succeeds, then the ZK Opera Service is logged on to the system as the
appropriate OnGuard user. DataConduIT then uses the OnGuard user
information to decide whether the client has permission to perform the
requested operation.
5) It is impossible to use OnGuard internal authentication with DataConduIT.
Automatic SSO is the only authentication mechanism. Therefore, to use
DataConduIT, single sign-on must be configured. To configure single sign-on in
OnGuard:
a) Add the directory that you wish to use. (For more information please refer
to “Add a Directory” in the Directories Folder chapter of the OnGuard
System Administration User Guide.)
b) Link the user account that you want to use automatic single sign-on to a
directory account. (For more information please refer to “Link a User
Account to a Directory Account” in the Users Folder chapter of the
OnGuard System Administration User Guide.)

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Each OnGuard software manual contains the “Log into the Application Using
Single Sign-On”procedure. Refer to this procedure to log into OnGuard after
single sign-on has been configured.
6) For a user to be able to use DataConduIT, the user must have the DataConduIT
service user permission. This permission may be set on the Software Options
sub-tab of the System Permission Groups form in the Users folder in System
Administration. All functionality available through DataConduIT is controlled
by the same permissions that you are already using to manage data in ID
CredentialCenter. The ZK Opera Service requires permissions to view and
search Cardholders and Badges and to log DataConduIT events.
As covered above, make sure you have an OnGuard user that has a Directory
Account for single sign on and has permissions for DataConduIT:
This is the same Directory Account (windows account) that must be configured to
run the ZK Opera Service.