ZKTeco G4 Pro Series User manual

Quick Start Guide
Applicable Model: G4 Pro Series
Version: 1.1
Due to regular upgrades of systems and products, ZKTeco could not guarantee exact consistency between
the actual product and the written information in this manual.

1
Do not expose to direct sunlight, water, dust and soot.
Do not place the device next to heating equipment.
Prevent water, drinks or chemicals leaking into the device.
Do not drop or damage the device.
Do not disassemble, repair or modify the device.
Do not use the device for any purpose other than those specified.
Contact your supplier in case of any problem!
Before installation, please read the following precautions carefully to prevent
the risks and danger to this product, users or any other person.
Do not place any magnetic objects near the product. Magnetic objects
such as magnets, CRT, TV, monitors or speakers may damage the device.
This product is not intended for use by children unless they are
supervised.
Remove dusts or dirts regularly. While cleaning, wipe dust off with a
smooth cloth or towel instead of water.
Safety Precautions

IR camera
Visible light camera
IR LED
LED
Card reader
7 Inch HD capacitive
touch screen
Speaker
Reset button
USB port
QR code sensor
Fingerprint sensor
Microphone
2
Overview
Thermal imaging
temperature
detection module
Tamper switch
AL-
AL+
SEN
GND
BUT
AUX
GND
BELL-
BELL+
485B
485A
WD0
WD1
IWD0
IWD1
Power out
Wiegand in
Wiegand out Bell
Auxiliary
input
Sensor
Exit button
Lock
5V
D-
D+
GND
GND
NO
COM
NC
+12V
GND
+12V
GND
Power in
Alarm
RS485
USB
Ethernet port
Note:
The G4 Pro [TI] equips with thermal imaging temperature detection module and has a
different outlook, the rest of its functions are same as G4Pro.
Not all products have the function with , the real product shall prevail.
1.
2.

G4 Pro
Dimensions
264.45mm
119.95mm
54.86mm
79.50mm
184.25mm
65.68mm
136.50mm
G4 Pro[TI]
Installation
G4 Pro and G4 Pro[TI] installation are the same, the following is an example of G4 Pro[TI].
Choose whether to use Backplate or Back Cover to install the device.
With Backplate
319.30mm
119.95mm
54.86mm
79.50mm
184.25mm
65.68mm
136.50mm
2
Fix the Backplate to the wall using
wall mounting screws.
4
Fasten the device to the Backplate
with a security screw.
3
1
Paste the mounting template sticker onto the
wall, and drill holes according to it.
1.2m
78
G4 Pro Mounting template
(Only for your reference)
Wiring Hole
Before fastening the device, paste this template onto
the required installation place, and then drill holes and
lay cables according to the mark ing on the sticker.
Instruc tion for using this template:
Mounting Hole Mounting Hole Mounting Hole
Baseline
Recommended height from the ground is 1.2m and
can be adjusted according to the personnel
average height.
9
10
11
12
13
14
15
Mounting Hole Mounting Hole
Mounting Hole Mounting Hole Mounting Hole
①
②
Attach the device to the Backplate.
3

4
2
Fix the Back Cover to the wall using wall
mounting screws.
4
Attach the device to the Backplate, and
fasten the device to the Backplate with
a security screw.
3
1
Paste the mounting template sticker onto the
wall, and drill holes according to it.
Attach the Backplate to the Back Cover.
With Back Cover
Back Cover is divided into right-tilt installation or left-tilt installation, the following is an
example of right-tilt installation:
1.2m
①
②
G4 Pro Mounting template
(Only for your reference)
Mounting Hole
Mounting Hole
Mounting Hole
Instruc tion for using this template:
Baseline
Recommended height from the ground is 1.2m and
can be adjusted according to the personnel average
height.
Before fastening the device, paste this template onto
the required installation place, and then dr ill holes and
lay cables according to the mar k ing on the sticker.
78
9
10
11
Mounting Hole
Tilted to the left
Tilted to the right
NOTE:
Backplate
G4 Pro Mounting template
(Only for your reference)
Mounting Hole
Mounting Hole
Mounting Hole
Inst ructi on for us ing thi s templ ate:
Baseline
Reco mmend ed h eight fro m th e gro und is 1 .2m and
can be ad justed acco rding to th e per sonne l aver age
heig ht.
Befo re f asten ing the devi ce, paste th is t empla te onto
the r equire d inst allat ion pl ace, an d then d rill h oles a nd
lay ca bles ac cordin g to the ma rkin g on the st icker.
78
9
10
11
Mounting Hole
Tilted to the left
Tilted to the right
NOTE:
MountingTemplateBack Cover
Side FrontBottom

Power Connection
Standalone Installation
PoE Connection
Connect the device with an 8-core network cable.
Power
PoE Switch
Network Operator
Cat5E Ethernet cable
5
WAN
Option A Option B
TCP/IP
4G
Switch
Door Sensor
Lock
Exit Button
Alarm
or or

12V DC Supply Connection
12V DC
Recommended power supply
Rating of 12V and 3A
To share the device’s power with other devices, use a power supply with higher current ratings.
6
Lock Relay Connection
The system supports both Normally Opened Lock and Normally Closed Lock. The NO
Lock (normally opened when powered) is connected with ‘NO’ and ‘COM’ terminals, and the
NC Lock (normally closed when powered) is connected with ‘NC’ and ‘COM’ terminals. The
power can be shared with the lock or can be used separately for the lock, as shown in the
example with NC Lock below:
1. Device Not Sharing Power With the NC Lock: 2. Device Sharing Power With the NC Lock:
BUT
GND
SEN
COM
NC
NO
NC Lock
Lock Power
FR107
+12V
GND
DC12V
BUT
GND
SEN
COM
NC
NO
NC Lock
FR107
+12V
GND
DC12V

Alarm & RS485 Connection
Alarm power
Alarm
AL-
AL+
485B
485A
GND
485 Reader
GND
485-
485+
Wiegand Connection
Wiegand Reader
Wiegand In Port
Wiegand Device
+12V
GND
IWD0
IWD1
WD0
WD1
Button & Sensor Connection
Door Sensor
BUT
GND
SEN
COM
NC
NO
Exit Button
EXIT
No Touch
7
Connecting Other Devices

LAN Connection
Click [System Settings] > [Network settings] > [TCP/IP settings] > Enable ethernet to set
the IP Address.
8
7
6
5
4
3
2
1
PC
Click [System Settings] > [Network settings] > [Mobile network] and enable the Mobile data.
4G Connection
SIM
12
4G
SIM
4G
3 14
Wi-Fi Connection
8
Ethernet, 4G & Wi-Fi Connection
Note:
You need to provide your own SIM card, use a screwdriver to unscrew the card slot on the
back of the device.
1.
2. After inserting the SIM correctly, fix the SIM card by tightening the screw hole of the card slot.
or

9
L
L
L
Click on > User Management > to register a new user. The options include entering
the User ID and Name, setting User Role, registering Palm, Card Number, Password, Face,
Fingerprint and setting Access Control Role.
Note: Normal User is not authorized to operate the menu options of the device. Only super
administrator can operate all the menu options of the device. Thus it is recommended to
register super administrator initially.
LL
L
Enroll New User

L
TCP/IP settings
Click on > System Settings > Network settings > Enable ethernet to set the IP Address.
The device will communicate with the PC via the Ethernet parameters.
LL
Wi-Fi Settings
Click on > System Settings > Network settings > Wireless network. Click on the appropriate
Wi-Fi name from the available list, and input the correct password in the password interface.
10
Network Settings

L
Click on > System Settings > Network settings > Mobile data to enable the mobile
network.
LL
Cloud Service Settings
Click on > System Settings > Cloud service settings to set the server address and server port,
that is, the IP address and port number of the server after the software is installed. If the device
communicates with the server successfully, the icon will be displayed in the upper right corner of the
standby interface.
LL
L
11

L
Click on > Access Control > Access Control Options to enter access control options
setting interface and set relevant parameters of the access control.
L
Click on > System Settings > Date and time enter date and time setting interface to set to
the relevant parameters.
LL
L
12
Access Control
Date and Time Settings

Click on > System Settings > Detection management to enter the setting interface.
❷ When the Allow unregistered people to access is enabled, optionally, set Enable capture of
unregistered person to save the temperature data.
❶You can set the value of High temperature alarm threshold, and enable the Temperature
over the range access denied and the Trigger external alarm, the device will send an alarm
prompt when the temperature of the user detected exceeds this value, meanwhile the user
will be forbidden to access, as shown in the following figure. The method of enabling Mask
detection is the same.
LL
L
❶
❶
❷
❷
❶
13
Detection Management

Click on > System Settings > Access control record settings > QRCode.
If it is enabled, the camera can recognize the QR code image on the ZKBioSecurity Mobile
APP captured by the lens or the QR code scanner.
Find the access control QR code on the ZKBioSecurity Mobile App. Align it with the QR code
scanner at the bottom right corner of G4 Pro[TI]. The gate will open when verification is
successful. About how to set the access control QR code, please refer to Chapter 7.5 of the
[ZKBioSecurity Mobile APP User Manual].
LL
L
14
QR Code Scanner
L

View attendance records in the device:
Click on > Attendance Search > Access Logs enter Name or Employee ID > select Time
Range > press OK, the corresponding access logs will be displayed.
Note: If the User ID field is left blank, records of all users will be displayed.
LL
View attendance records on computer:
Click on > USB Management > Download to USB. Insert the USB disk and download
the data to the USB drive, then copy this data from the USB drive to your PC. The filename
of the downloaded data will be ”Device Serial Number.dat”, which can be opened and
viewed in the PC.
1. Fingerprint can t be or it takes too long.’ detected
ØCheck whether fi nger and fingerprint sensor are clean.the
ØRetry after wiping finger and fingerprint sensor with dry paper tissue or a mildly the
wet cloth.
ØIf fingerprint is too dry blow air on t and retry. the to tip, he finger
2. F .ailed to gain access after successful verication
ØCheck with the administrator, whether the enrolled fingerprint has been removed
from the device or not.
3. Door doesn’t open after successful verication.
ØCheck the lock open duration is set appropriat .if parameter ely
Attendance Record Search
Troubleshooting
15

ZKTeco Industrial Park, No. 32, Industrial Road,
Tangxia Town, Dongguan, China.
Phone : +86 769 - 82109991
Fax : +86 755 - 89602394
www.zkteco.com
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