ZOLL AED 3 WiFi User manual

Connecting your ZOLL AED 3 to a WiFi Network for Data Transmission
ZOLL AED 3®WiFi
Setup Guide
Confirm the following information with your IT team:
•Type and frequency of your WiFi network
ºThe ZOLL AED 3 device supports these WiFi
authentication protocols: PSK, PEAP, or TLS. It is
compatible with both 2.4 and 5 GHz frequencies.
º Note: Due to cyber security concerns, the ZOLL
AED 3 device will not connect to open networks
(no password required) or those that require active
confirmation.
•MAC device addresses:
ºIf your facility tracks the MAC address of connected
devices, you can find these on the ZOLL AED 3
device while in non-rescue mode by selecting the “(i)”
button in the user interface (UI). Each MAC address is
unique to the device/serial number.
•The ZOLL AED 3 defibrillator can connect to different
hosted/in-premise network accounts for Device History
(device self-test transmission) or Clinical Archives (clinical
event files).
ºDevice History — configuration settings for
PlusTrac™and Defibrillator Dashboard™
ºClinical Archives — configuration settings
for ZOLL Online RescueNet®CaseReview or
in-premise CaseReview.
Connection Setup Tips:
•For PSK networks, use the Quick Setup icon for easy
connection. Simply use the WiFi search icon to
find your network (SSID). Select your network
and enter the password (Pre-Shared Key).
•For all other network types, ZOLL®recommends you use the
IT Setup softkey. When configuring your device, be sure to
have a member of your IT team present for assistance.
•For Device History/Self-test transmission, all ZOLL
AED 3 devices are preprogrammed to connect to the ZOLL
Online and PlusTrac Device Management server. You don’t
need to change the server settings unless you are connecting
to Defibrillator Dashboard.
•Once you configure your first ZOLL AED 3 device, use the
TEST WIFI button to confirm proper configuration.
ºTest WiFi will run Network Test Connection, send a self-test
file (DSF) to confirm operation, and perform an internal
clock synchronization.
ºIf you receive an error notification, please refer to the ZOLL
AED 3 WiFi Spec Sheet for a description of the error.
ºOnce configuration has been confirmed, export the device
configuration to a USB and use that file to import the WiFi
configuration into all other AEDs.
•For the TLS method of WiFi authentication, you’ll need to
obtain both a root certificate and a client certificate from
your IT department. ZOLL recommends using the .pem (b64-
encoded) format prior to deployment.
Every ZOLL AED 3®defibrillator can be connected to a local WiFi network to aid in device management
and rapid clinical event data transmission. Prior to connecting your ZOLL AED 3 to a local network, we
recommend that you follow these important steps.

Copyright © 2020 ZOLL Medical Corporation. All rights reserved. Defibrillator Dashboard, PlusTrac,
RescueNet, ZOLL AED 3, and ZOLL are registered trademarks of ZOLL Medical Corporation in the
United States and/or other countries. All other trademarks are the property of their respective owners.
MCN PP 2009 0496
ZOLL AED 3 Clock Synchronization:
The ZOLL AED 3 device maintains internal
time using coordinated universal time, or UTC.
Every time the device connects with a server, it will update
the internal time to reflect the service time in UTC. When
setting up your AEDs, ZOLL recommends synchronizing the
AED time with the server time using the Test WiFi button.
This will update both the internal stored time and the
displayed time.
The device’s displayed time will be updated to reflect
the correct local time, as long as the time zone and
daylight savings time settings were setup correctly prior to
synchronizing the clock. Every time the device connects
with the server, it will update the device-displayed time.
•The test button for Device Data will send a self-test report
and sync time.
•The test button for Clinical Data will connect to the server
and retrieve the server time.
ZOLL Technical Support
If you have difficulty connecting your ZOLL AED 3
defibrillator to your local network or have additional support-
related questions, please contact ZOLL Technical Support.
Technical Support is available Monday through Friday from
8:30 a.m. to 6:00 p.m., EST, by calling 800-348-9011.
Please press 1 for technical support and then:
•Press 1 for code data support
•Press 2 for ventilator and aspirator support
•Press 3 for AED support
•Press 4 for support for all other ZOLL products
Technical support is also available by email:
•General Technical Support: [email protected]
•ZOLL AED 3 WiFi Connection/Data Technical Support:
[email protected]
Emergency Technical Support is available outside
of normal business hours, 365 days a year, by
calling 800-348-9011 or 978-421-9655 to
speak to an on-call technician.