ZOLL aed pro User manual

Service Manual

Service Manual
9650-0309-01 Rev. AFebruary 2007

An issue date and revision level for this guide appear on the title page.
If more than three years have elapsed since this date, contact ZOLL Medical Corporation to determine if
additional product information updates are available.
ZOLL, AED Pro, CodeNet, stat•padz,pedi•padz, pro•padz, and v•packare registered trademarks of
ZOLL Medical Corporation. AED Plus, PowerCharger, Preconnect, RescueNet, Smart Alarms, CPR-
D•padz, Rectilinear Biphasic, SurePower, “Real CPR Help,” and “Advancing Resuscitation. Today.” are
trademarks of ZOLL Medical Corporation. All other trademarks and registered trademarks are property of
their respective owners.
Copyright © 2007 ZOLL Medical Corporation. All rights reserved.

9650-0309-01 Rev. A ZOLL AED Pro Service Manual i
Table of Contents
Preface
Related Documentation .........................................................................................................iv
Conventions...........................................................................................................................iv
Symbols ..................................................................................................................................v
Warranty ................................................................................................................................vi
Safety Considerations............................................................................................................vi
Technical Service.................................................................................................................. vii
Returning a Unit for Service .......................................................................................... vii
Chapter 1 Maintenance Tests
Preparations for Testing ...................................................................................................... 1-2
Test Equipment ................................................................................................................... 1-2
1.0 Physical Inspection .................................................................................................... 1-3
2.0 Preventive Maintenance Test .................................................................................... 1-4
3.0 Battery Check ............................................................................................................ 1-9
4.0 ECG Monitoring (Optional) ........................................................................................ 1-9
5.0 Manual Self-Test ..................................................................................................... 1-10
Chapter 2 Troubleshooting
Troubleshooting the AED Pro Unit...................................................................................... 2-2
ECG Monitoring Troubleshooting........................................................................................ 2-4
Defibrillator Troubleshooting ............................................................................................... 2-5
AED Pro Error Log Messages ............................................................................................ 2-6
Appendix A Maintenance Tests Checklist
Instructions .........................................................................................................................A-2
ZOLL AED Pro Maintenance Tests Checklist .....................................................................A-3
Index

TABLE OF CONTENTS
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9650-0309-01 Rev. A ZOLL AED Pro Service Manual iii
Preface
ZOLL Medical Corporation provides this manual for technicians who service the AED Pro®
device or diagnose malfunctions. This manual contains the following sections:
Preface — Provides safety warnings and an overview of the manual’s contents. Review this
section thoroughly before servicing an AED Pro unit.
Chapter 1, "Maintenance Tests" — Provides the recommended procedures for evaluating the
condition and performance of an AED Pro unit.
Chapter 2, "Troubleshooting" — Describes possible problems and solutions and lists the
error log messages that indicate the unit requires technical service.
Appendix A, "Maintenance Tests Checklist" — Provides a checklist for recording the
results of maintenance tests.
Note: The AED Pro contains no user-replaceable parts.

PREFACE
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Related Documentation
In addition to this service manual, the following manuals are available for the AED Pro unit:
•AED Pro Operator’s Guide (9650-0350-01) — Describes the device and its controls, the
clinical modes of operation, and nonclinical functions.
•AED Pro Simulator Operator’s Guide (9651-0801-01) — Describes the AED Pro simulator,
which you can use to test the AED Pro unit’s response to various simulated cardiac rhythms.
Conventions
This manual uses uppercase italics for messages that are voiced or displayed on the screen (for
example, DON’T TOUCH PATIENT, ANALYZING).
Within text, the names and labels for physical buttons and softkeys appear in boldface type (for
example, “Press the Shock button or the DISARM softkey.”)
WARNING! Warning statements alert you to conditions or actions that can result in personal injury
or death.
Caution Caution statements alert you to conditions or actions that can result in damage to the unit.
;Within test or troubleshooting procedures, this symbol indicates an audible prompt or
message; for example:
;START CPR

Symbols
9650-0309-01 Rev. A ZOLL AED Pro Service Manual v
Symbols
The following symbols might appear in this document or on the equipment:
Symbol Description
Defibrillation-proof type BF equipment.
Attention, consult accompanying documents.
Dangerous voltage
Conformité Européenne — Complies with medical device directive 93/42/EEC.
Keep away from open flame and high heat.
Do not open, disassemble, or intentionally damage.
Do not crush.
Nonrechargeable battery.
Contains lead. Recycle or dispose of properly.
Contains lithium. Recycle or dispose of properly.
Do not discard in trash. Recycle or dispose of properly.
RETURN
LEAD
RECYCLE
Pb
RETURN
Li-ION
RECYCLE
Li-ION

PREFACE
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Warranty
For warranty information, refer to the AED Pro Operator’s Guide.
To maintain the warranty, strictly follow the instructions and procedures in this service manual.
Unit failure that is attributable to the use of accessories that are not manufactured by ZOLL
might void the ZOLL warranty.
Safety Considerations
Only qualified personnel should service or disassemble an AED Pro unit. Before using,
servicing, or disassembling this device, read the AED Pro Operator’s Guide. Before servicing
or disassembling any equipment, review these safety considerations and read this manual
carefully.
WARNING! The AED Pro unit can generate as much as 2500 volts with sufficient current to cause
lethal shocks.
Manufacturer.
Authorized representative in the European Community.
Serial Number.
Catalogue number.
Consult instructions for use.
Waste Electrical and Electonic Equipment

Technical Service
9650-0309-01 Rev. A ZOLL AED Pro Service Manual vii
Before discharging the defibrillator, warn everyone to stand clear of the patient and equipment.
Never discharge the unit with the defibrillation pads shorted together or in open air.
Do not disassemble a battery pack or dispose of it in fire. Do not try to recharge a
nonrechargeable battery pack. If mistreated, a battery pack might explode.
This device is protected against interference from radio frequency emissions typical of the
two-way radios and cellular telephones used in emergency service or public safety activities.
You should assess the device’s performance in your typical operating environment to determine
the likelihood of radio frequency interference (RFI) from high-power sources.
Technical Service
If the AED Pro unit requires service, contact the ZOLL Technical Service Department.
Telephone: [phone] (U.S.A. customers only)
1-978-421-9655
Fax: [phone]
When requesting service, please provide the following information to the service
representative:
•Unit serial number
•Description of the problem
•Department using the equipment and the name of the person to contact
•Purchase order to allow tracking of loan equipment
•Purchase order for a unit with an expired warranty
Returning a Unit for Service
Before sending a unit to the ZOLL Technical Service Department for repair, obtain a service
request (SR) number from the service representative.
Remove the battery pack from the unit. Pack the unit with its cables in the original containers
(if available) or equivalent packaging. Be sure the assigned service request number appears on
each package.
For customers Return the unit to
In the U.S.A. ZOLL Medical Corporation
269 Mill Road
Chelmsford, MA 01824-4105
Attention: Technical Service Dept. [SR number]
Telephone: [phone]
(continued)

PREFACE
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In Canada ZOLL Medical Canada Inc.
1750 Sismet Road, Unit #1
Mississauga, Ontario L4W 1R6
Attention: Technical Service Department (SR number)
Telephone: [phone]
In other locations The nearest authorized ZOLL Medical Corporation representative.
To locate an authorized service center, contact the International
Customer Service at
ZOLL Medical Corporation
269 Mill Road
Chelmsford, MA 01824-4105
Telephone: [phone]
For customers Return the unit to

9650-0309-01 Rev. A ZOLL AED Pro Service Manual 1–1
Chapter 1
Maintenance Tests
This chapter describes the procedures for routine testing of the AED Pro®unit.
A test typically consists of multiple steps, each of which requires a pass/fail rating. For each
step, perform the specified action and then verify that the expected results occur. If all expected
results occur, assign a “Pass” rating to the step; otherwise, assign it a “Fail” rating.
This chapter includes the following inspection and test procedures:
•“1.0 Physical Inspection” on page 1-3
•“2.0 Preventive Maintenance Test” on page 1-4
•“5.0 Manual Self-Test” on page 1-10

CHAPTER 1MAINTENANCE TESTS
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Preparations for Testing
•Gather the required equipment listed in the next section.
•Perform all the steps within each test procedure in the order specified.
If testing results indicate that the battery pack must be replaced, you will need a fully charged
spare battery pack.
Test Equipment
For some tests, you need one or more of these items:
•ZOLL defibrillation analyzer (universal) adapter cable (8000-0804-01)
•Fluke Impulse 4000 Defibrillator/Pacer Performance Analyzer (Fluke Biomedical/
DNI Nevada) with 1.06 software or higher
The following items are optional:
•ZOLL AED Pro Simulator —
When connected to an AED Pro unit, the simulator can send it various simulated cardiac
rhythms (ventricular fibrillation, normal sinus rhythm, or asystole) and optional simulated
chest compression readings (rate and depth), so that you can test the unit’s response.
•ZOLL Administration Software (ZAS) for Windows 2000, or XP Pro —
When installed on a personal computer that has an IrDA (wireless infrared) interface, the
ZAS application can communicate with an AED Pro unit in nonrescue mode to retrieve its
usage history, hardware and software configuration, and error log. You can also use ZAS to
view or modify the unit’s configurable settings and to retrieve event data.
•ZOLL 3-lead ECG cable (8000-0838)
For ZOLL part numbers, refer to the accessories list in the AED Pro Operator’s Guide.

Physical Inspection
9650-0309-01 Rev. A ZOLL AED Pro Service Manual 1–3
1.0 Physical Inspection
Use this procedure to ensure that the unit shows no signs of damage or excessive wear.
Tools Needed
None.
Test Setup
None.
Test Procedure
Observe the following: Pass Fail
1.1 Is the unit clean? 
1.2 Are all signs of wear reasonable and not excessive? 
1.3 Are the front panel and housing undamaged and free of cracks? 
1.4 Are input connectors clean and undamaged? 
1.5 Are electrodes preconnected, is the cable free from damage, are the pads
sealed within the packaging, and are the electrodes within the expiration
date shown on the package?

1.6 Is the battery older than 18 months? When was the last time the battery
was tested?

1.7 If you are using an AED Pro 3-lead ECG cable, is it free from cuts or other
visible damage?


CHAPTER 1MAINTENANCE TESTS
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2.0 Preventive Maintenance Test
Use this test to verify that the AED Pro unit is working properly and ready for use.
For an alternative test using the AED Pro simulator, refer to the AED Pro Operator’s Guide.
Note: To verify that the delivered energy for the first, second, and third shocks corresponds
to the unit’s preconfigured adult energy levels, use the ZOLL Administration Software
(ZAS) to obtain the current configuration of the unit.
Tools Needed
•Fluke Impulse 4000 Defibrillator/Pacer Performance Analyzer or equivalent
•Defibrillation analyzer (universal) adapter cable
Test Setup
•Turn off the AED Pro unit and unplug the preconnected electrodes. Keep the electrodes so
they can be reconnected later.
•Connect the universal adapter cable to the AED Pro unit and to the analyzer.
•Turn on the analyzer and set its function to VF (ventricular fibrillation).
Variations in Messages
When verifying messages in the test results, please be aware of the following issues:
•The wording of some messages is configurable. The following table shows equivalent
messages.
•The message that reports the detected electrode type can be either ADULT PADS,
PEDIATRIC PADS, or ECG CABLE.
•Some messages are issued only if the unit is configured to do so. If an optional message is
not issued during a test, do not consider this a failure.
•In some cases a text message on the display screen is abbreviated or otherwise differs
slightly from the associated voice message.
Default Message Alternative Message
CHECK PATIENT CHECK RESPONSIVENESS
CHECK PULSE CHECK CIRCULATION
IF NO PULSE START CPR IF NO CIRCULATION START CPR
IF NO PULSE CONTINUE CPR IF NO CIRCULATION CONTINUE CPR
SHOCK ADVISED TREATMENT ADVISED
NO SHOCK ADVISED NO TREATMENT ADVISED
PRESS FLASHING SHOCK BUTTON PRESS FLASHING TREATMENT BUTTON
RELEASE SHOCK BUTTON RELEASE TREATMENT BUTTON
SHOCK DELIVERED TREATMENT DELIVERED
NO SHOCK DELIVERED NO TREATMENT DELIVERED

Preventive Maintenance Test
9650-0309-01 Rev. A ZOLL AED Pro Service Manual 1–5
Test Procedure
Test Action Expected Result(s) Pass Fail N/A
2.1 Turn on the AED Pro unit.
Note: Some AED Pro units are
configured to start with CPR;
therefore, these prompts will not
be heard.
;UNIT OK
;ADULT PADS
;CHECK RESPONSIVENESS
(or CHECK PATIENT)
;DON’T TOUCH PATIENT,
ANALYZING
;TREATMENT ADVISED
(or SHOCK ADVISED)
;DON’T TOUCH PATIENT
;PRESS FLASHING
TREATMENT BUTTON
(or PRESS FLASHING
SHOCK BUTTON)

2.2 Press the Shock button
(first shock).
•Analyzer indicates a
defibrillator discharge at the
configured first-shock energy
level (120, 150, or 200
joules) ±15%.
;TREATMENT DELIVERED
(or SHOCK DELIVERED)
•An updated shock count
appears on the display.
;DON’T TOUCH PATIENT,
ANALYZING
;TREATMENT ADVISED
(or SHOCK ADVISED)
;DON’T TOUCH PATIENT
;PRESS FLASHING
TREATMENT BUTTON
(or PRESS FLASHING
SHOCK BUTTON)


CHAPTER 1MAINTENANCE TESTS
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2.3 Press the Shock button
(second shock).
Note: If your AED Pro unit is not
configured for stack shocks,
skip to test 2.5.
•Analyzer indicates a
defibrillator discharge at the
configured second-shock
energy level (120, 150, or
200 joules) ±15%.
;TREATMENT DELIVERED
(or SHOCK DELIVERED)
•An updated shock count
appears on the display.
;DON’T TOUCH PATIENT,
ANALYZING
;TREATMENT ADVISED
(or SHOCK ADVISED)
;DON’T TOUCH PATIENT
;PRESS FLASHING
TREATMENT BUTTON
(or PRESS FLASHING
SHOCK BUTTON)

2.4 Press the Shock button
(third shock).
Note: If your AED Pro unit is not
configured for stack shocks,
skip to test 2.5.
•Analyzer indicates a
defibrillator discharge at the
configured third-shock
energy level (120, 150, or
200 joules) ±15%.
;TREATMENT DELIVERED
(or SHOCK DELIVERED)
•An updated shock count
appears on the display.
These three prompts are
optional:
—OPEN AIRWAY
—CHECK BREATHING
—GIVE TWO BREATHS
;CHECK CIRCULATION
(or CHECK PULSE)
;IF NO CIRCULATION
START CPR
(or IF NO PULSE START
CPR)

Test Action Expected Result(s) Pass Fail N/A

Preventive Maintenance Test
9650-0309-01 Rev. A ZOLL AED Pro Service Manual 1–7
Turn off the AED Pro unit.
Set the analyzer to NSR (normal sinus rhythm).
2.5 Turn on the AED Pro unit. ;UNIT OK
;ADULT PADS
;DON’T TOUCH PATIENT,
ANALYZING.
;NO TREATMENT ADVISED
(or NO SHOCK ADVISED)
These three prompts are
optional:
—OPEN AIRWAY
—CHECK BREATHING
—GIVE TWO BREATHS
;CHECK CIRCULATION
(or CHECK PULSE)
;IF NO CIRCULATION
START CPR
(or IF NO PULSE START
CPR)

2.6 Lift the puck that is attached to
the universal adapter cable.
Move it up and down very
slightly (no more than 1 inch or
2.5 cm) and continue to do so.
On the display screen, prevent
the bar on the chest
compression gauge from
extending into the area between
the lower two lines.
•Unit emits spaced tones as a
guide for performing chest
compressions at the proper
rate.
;PUSH HARDER

Test Action Expected Result(s) Pass Fail N/A

CHAPTER 1MAINTENANCE TESTS
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2.7 Increase the vertical motion of
the puck (about 2 to 3 inches or
5.0 to 7.6 cm).
On the display screen, make
sure the bar on the chest
compression gauge extends into
the area between the lower two
lines.
•Unit emits spaced tones as a
guide for performing chest
compressions at the proper
rate.
;GOOD COMPRESSIONS
The following prompt is optional:
—IF NO CIRCULATION
CONTINUE CPR
(or IF NO PULSE
CONTINUE CPR)
;STOP CPR

Put the puck down and turn off the AED Pro unit.
Disconnect the universal adapter cable from the AED Pro unit.
2.8 Wait 10 seconds and then turn
on the AED Pro unit. ;PLUG IN CABLE
;CHECK RESPONSIVENESS
(or CHECK PATIENT)
;CALL FOR HELP
These three prompts are
optional:
—OPEN AIRWAY
—CHECK BREATHING
—GIVE TWO BREATHS
;CHECK CIRCULATION
(or CHECK PULSE)
;PLUG IN CABLE

2.9 Check the expiration date on the
previously connected
defibrillation electrodes.
If the electrodes have not
expired, reconnect them to the
unit; otherwise, connect a fresh
package of defibrillation
electrodes.
;ADULT PADS
(or PEDIATRIC PADS)

Turn off the AED Pro unit.
2.10 After 90 seconds, check the
Ready indicator on the unit.
•The Ready indicator shows a
green check.

Test Action Expected Result(s) Pass Fail N/A