Zoom ADSL X2 User manual

ADSL Half-Bridge Modem
Quick Start
Your ADSL half-bridge modem comes with a power cube, Ethernet cable, phone
cord, ADSL micro-filter, and software CD.
To complete the installation, you need the following:
•An ADSL-enabled telephone wall jack to plug the half-bridge modem
into.
•A Windows XP/2000/Me/98 computer that has an Ethernet port. This is
used to install the modem’s software and to configure the modem.
When the installation is complete, the half-bridge modem will connect to an
ADSL-enabled phone jack and to a Windows computer or router.
Installing the Modem Software
1
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1Do not plug the modem into your computer or router. You need to install
the software first.
2
22
2Turn on your Windows computer.
3
33
3Insert the supplied CD into the CD drive of your computer. The CD should
start automatically and the Language Selection screen should appear. Select
your language. (If the CD does not start automatically, on the desktop, click
the Start button, click Run, and then type D:\setup.exe, where Dis the
letter of your CD drive.)
4
44
4From the Main Menu, click Installation Wizard then ADSL Half-Bridge
Modem. The software installation will begin. Follow the prompts.
5
55
5When the installation is complete, click Finish then click Exit.
6
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6Remove the CD from your CD drive then shut down the computer.
Congratulations! You have installed the software. Continue with Installing the
Hardware.
Installing the Hardware
1
11
1Shut down your computer.
2
22
2Plug the included ADSL micro-filter into an ADSL-enabled phone jack.
Then plug the modem’s phone cord from the modem’s ADSL jack to the
modem jack of the micro-filter. If you’d like you can plug a phone into the
PHONE jack of the micro-filter.
3
33
3Plug one end of the supplied Ethernet cable into the modem’s
ETHERNET port and plug the other end into your computer’s Ethernet
port.
4
44
4Plug the modem’s power cube into (PWR) jack and the other end into a
“live” power strip or wall outlet.
5
55
5Turn the modem on with its ON/OFF button. The PWR light on the front
panel of the modem will become solid, and the LINK light will blink once.
6
66
6Turn the computer on.
Congratulations! You have installed the hardware. Now continue with Getting
Connected.

2 ADSL Half-Bridge Modem Quick Start
Getting Connected
You’re now ready to connect your modem with your Internet service.
1
11
1Log into the Zoom Configuration Manager:
a
aa
aOn your desktop, double-click the Zoom icon. (If the Zoom icon is not
there, open your web browser and type http://10.0.0.2 in the address
bar. Then press Enter.)
b
bb
bIn the Enter Network Password dialog box type admin for the
username and zoomadsl for the password. (Use lowercase letters.)
2
22
2The Basic Setup page will appear. Choose the following:
a
aa
aSelect Enabled.
b
bb
bSelect PPPoE or PPPoA depending on the setting your service
provider gave you.
c
cc
cIn the VPI text box, type 0.
d
dd
dIn the VCI text box, type 38.
e
ee
eIn the Username and Password text boxes, type the username and
password your service provider gave you.
f
ff
fClick the Save Changes button, then click Write Settings to Flash.
3
33
3Your modem is connected to a Windows computer. If you want to use the
modem with a router, and the computers connected to that router, unplug
the modem’s Ethernet cable from your computer and plug it into the WAN
port of your router. The router needs to be in DHCP mode, which is the way
it is normally set up when you first install it.
Congratulations! Your installation and setup are complete. You are ready to
browse the Web from a computer connected directly to the modem, or from a
computer connected to the modem through a router. Open your browser and go
to a familiar Web site.
•If you are unable to access the Web, wait a few minutes and try again. Your
modem may need more time to connect with your Internet service. If you are
still unable to connect after a few minutes, refer to Troubleshooting Tips
on page 4.
•We recommend that you install an ADSL filter on every phone and fax that
is sharing the ADSL phone line. Otherwise, these devices won’t work
properly and will interfere with your ADSL connection when they’re off-
hook.
Using the Advanced Options
Your modem provides several advanced options that you may find useful. Using
the options, you can monitor your ADSL connection, check your system status,
change the password of the Zoom Configuration Manager, and restore the
modem to its factory settings.
Checking the ADSL Status Page
You can use the ADSL Status page when you want to:
•Verify whether your ADSL connection is active (if connected, the ADSL
Status setting will display Showtime.)

3
•Monitor how fast the modem is transferring data (Downstream Speed and
Upstream Speed).
To view the ADSL Status page, log into the Zoom Configuration Manager
(please see step 1 on page 2). Then click the ADSL Status icon at the top of the
page.
Checking the System Status Page
You can use the System Status page when you want to:
•Check how long it has been since you last rebooted the modem (Up time
setting)
•View your WAN and LAN settings
To view the System Status page, log into the Zoom Configuration Manager
(please see step 1 on page 2). Then click the System Status icon at the top of the
page.
Changing the Password of the Zoom Configuration
Manager
1
11
1To change the password, log into the Zoom Configuration Manager
(please see step 1 on page 2). Then click the Advanced Setup icon at the top
of the page.
2
22
2Click the User Configuration button located in the Administration group
on the Advanced Setup page.
3
33
3On the User Configuration page, locate the row that contains the admin
username.
4
44
4Click the pencil icon at the right end of the row to open the User Config –
Modify screen.
5
55
5In the Old Password box, enter zoomadsl in lowercase letters.
6
66
6In the New Password box, enter the new password you would like to use.
The password is case sensitive and cannot exceed 128 characters.
7
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7In the Confirm Password box, enter the new password again to confirm it.
8
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8Click Save Changes. A message appears to let you know that the password
has been changed. Click Close to return to the User Configuration page.
9
99
9Click Write Settings to Flash.
Restoring Factory Settings
If you have changed the system settings on your modem and want to restore them
to the factory settings, you can do so in one of two ways: You can perform a
software reset or a hard reset.
Doing a Software Reset
1
11
1Log into the Zoom Configuration Manager (please see step 1 on page 2).
Then click the Advanced Setup icon at the top of the page.
2
22
2In the Administration section, click the Reboot button.
3
33
3From the Reboot Mode drop-down list, select Reboot From Default
Configuration.
4
44
4Click the Reboot button. When this process completes, your unit will be
restored to its factory settings.

4 ADSL Half-Bridge Modem Quick Start
Doing a Hard Reset
1
11
1Insert a paper clip into the RESET pinhole located on the back of the
modem.
2
22
2Hold it there for five seconds. The unit’s LINK light will turn off and then it
will blink slowly, about once per second.
3
33
3When the LINK light stays solid, your modem will be restored to its factory
settings.
Troubleshooting Tips
If your modem has a problem, please consider the solutions below.
Problem
My modem’s LINK light is solidly lit, but I cannot connect to the Internet.
Solution
Check these items:
•Verify that your service provider has turned on your ADSL service. (If you’re
not sure, you can place a call to your service provider’s customer support to
verify this.)
•You modem may not have connected to your Internet service. Turn off the
modem, and then turn it back on and wait a few minutes for the browser to
work.
•Ensure that you have typed your ADSL username and password correctly.
(Note:This is the username and password supplied by your service provider.
It is not the username and password you used to log into the Zoom
Configuration Manager on page 2.)
Problem
My modem’s LINK light continually blinks and does not stay solidly lit.
Solution
Check these items:
•Check your connections. (Please see page 1 Installing the Hardware.)
•Verify that the modem is connected to a jack with ADSL service.
•Your phone cord may be defective. Try a different phone cord.
•You should install an ADSL filter on each phone and fax machine using the
same phone line as the modem. Otherwise, these devices will not work
properly and will interfere with your ADSL connection when they’re off-
hook.
If You Need Help
If you need assistance, you should consider contacting your service provider.
We encourage you to register your product and to notice the many support
options available from Zoom.
•Please go to www.zoom.com and select Technical Support. From here you
can register your modem and/or contact our technical support experts
and/or use our intelligent database SmartFactstm and/or get warranty
information.

5
•From time to time, Zoom may release new firmware along with upgrade
instructions. These are available at www.zoom.com. We recommend that
you check our Web site periodically for updates.
Regulatory Information
U.S. FCC Part 68 Statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit
bears a label on the back which contains among other information a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
This equipment uses the following standard jack types for network connection: RJ11C.
This equipment contains an FCC compliant modular jack. It is designed to be connected to the telephone
network or premises wiring using compatible modular plugs and cabling which comply with the requirements
of FCC Part 68 rules.
The Ringer Equivalence Number, or REN, is used to determine the number of devices which may be
connected to the telephone line. An excessive REN may cause the equipment to not ring in response to an
incoming call. In most areas, the sum of the RENs of all equipment on a line should not exceed five (5.0).
In the unlikely event that this equipment causes harm to the telephone network, the telephone company can
temporarily disconnect your service. The telephone company will try to warn you in advance of any such
disconnection, but if advance notice isn't practical, it may disconnect the service first and notify you as soon
as possible afterwards. In the event such a disconnection is deemed necessary, you will be advised of your
right to file a complaint with the FCC.
From time to time, the telephone company may make changes in its facilities, equipment, or operations
which could affect the operation of this equipment. If this occurs, the telephone company is required to
provide you with advance notice so you can make the modifications necessary to obtain uninterrupted
service.
There are no user serviceable components within this equipment. See Warranty flyer for repair or warranty
information.
It shall be unlawful for any person within the United States to use a computer or other electronic device to
send any message via a telephone facsimile unless such message clearly contains, in a margin at the top or
bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an
identification of the business, other entity, or individual sending the message and the telephone number of
the sending machine or of such business, other entity, or individual. The telephone number provided may
not be a 900 number or any other number for which charges exceed local or long distance transmission
charges. Telephone facsimile machines manufactured on and after December 20, 1992, must clearly mark
such identifying information on each transmitted message. Facsimile modem boards manufactured on and
after December 13, 1995, must comply with the requirements of this section.
This equipment cannot be used on public coin phone service provided by the telephone company.
Connection to Party Line Service is subject to state tariffs. Contact your state public utility commission,
public service commission, or corporation commission for more information.
U.S. FCC Part 15 Emissions Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Emissions Statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
Industry Canada CS03 Statement
Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment
meets telecommunications network protective, operational and safety requirements as prescribed in the
appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee
the equipment will operate to the user's satisfaction.

6 ADSL Half-Bridge Modem Quick Start
Before installing the equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method
of concern. The customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas. Caution: Users should not attempt to make such connections
themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of
the maximum number of terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the
Ringer Equivalence Numbers of all the devices does not exceed 5.
Electrostatic Discharge Statement
The unit may require resetting after a severe electrostatic discharge event.
Safety Notices
CAUTION:
To reduce the risk of fire, use only No.26 AWG or larger UL Listed or CSA Certified Telecommunication Line
Cord.
If you do not use the supplied phone cord, use an equivalent of minimum AWG 26 or larger line cord.
Do not use this product near water, for example, in a wet basement or near a swimming pool.
Avoid using this product during an electrical storm. There may be a remote risk of electric shock from
lightning.

7
Declaration of Conformity
Declaration of Conformity Overensstemmelseserklæring
Conformiteitsverklaring van de EU Déclaration de conformité
Konformitätserklärung Δήλωση Συμμόρφωσης
Dichiarazione di conformità Deklaracja zgodności
Declaração de Conformidade Declaración de conformidad
Konformitetsdeklaration
Cam kết vềsựtuân thủởChâu Âu
Manufacturer/Producent/Fabrikant/
Constructeur/Hersteller/Κατασκευαστής/Fabbric
ante/ Fabricante/Tillverkare/Nhà sản xuất
Zoom Technologies, Inc.
207 South Street
Boston, MA 02111 USA
617-423-1072
www.zoom.com
Brand/Varemærke/Merk/Marque/Marke/Μάρκα/
Marchio/Marka/Marca/
Thương hiệu
Zoom ADSL/2/2+ Ethernet X3
or DUO X4 Modem Router
Type/Typ/Μάρκα/Tipo/Kiểu mẫu
Series 0226, ADSL-only
Models 5515A, 5551A, 5560A,
5558A, 5559A; and also
ADLS/2/2+ Models 5651, 5660,
5615, 1640, 1645, 1650
The manufacturer declares under sole responsibility that this equipment is compliant to
Directive 1999/5/EC via the following. This product is CE marked.
Producenten erklærer under eneansvar, at dette udstyr er i overensstemmelse med direktivet 1999/5/EC via
følgende. Dette produkt er CE-mærket.
De fabrikant verklaart geheel onder eigen verantwoordelijkheid dat deze apparatuur voldoet aan Richtlijn
1999/5/ EC op grond van het onderstaande. Dit product is voorzien van de CE-markering.
Le constructeur déclare sous son entière responsabilité que ce matériel est conforme à la Directive
1999/5/EC via les documents ci-dessous. Ce produit a reçu le marquage CE.
Hiermit erklärt Zoom die Übereinstimmung des Gerätes modem mit den grundlegenden Anforderungen und
den anderen relevanten Festlegungen der Richtlinie 1999/5/EC. Dieses Produkt ist das gekennzeichnete CE.
Οκατασκευαστής δηλώνει με αποκλειστική του ευθύνη ότι αυτό το προϊόν συμμορφώνεται με την Οδηγία
1999/5/ΕC μέσω των παρακάτω. Αυτό το προϊόν φέρει τη Σήμανση CE.
Il fornitore dichiara sotto la sola responsabilità che questa apparecchiatura è compliant a 1999/5/EC direttivo
via quanto segue. Questo prodotto è CE contrassegnato.
Producent stwierdza że to urządzenie zostało wyprodukowane zgodnie z Dyrektywą1999/5/EC. Jest to
potwierdzone poprzez umieszczenie znaku CE na urządzeniu.
O fabricante declara sob sua exclusiva responsabilidade que este equipamento está em conformidade com a
Directiva 1999/5/EC através do seguinte. Este produto possui Marcação CE.
El fabricante declara bajo su exclusiva responsabilidad que este equipo satisface la Directiva 1999/5/EC por
medio de lo siguiente. Este producto tiene marca CE.
Nhà sản xuất cam kết với trách nhiệm của mình là thiết bịnày tuân theo Hướng dẫn 1999/5/EC thông qua
các mục sau. Sản phẩm này được đánh dấu là CE.
73/23/EEC – LVD EN60950-1:2001
89/336/EEC – EMC EN55022:1998+A1, 2000+A2, 2003
EN55024:1998+A1, 2001+A2, 2003
Andy Pollock
23 December, 2005
0226/TF, Boston, MA, USA
Director, Hardware Engineering/Direktør,
Hardware Engineering/Director, Sustaining
Engineering /Directeur, ingénierie de
soutien/Direktør, Sustaining Engineering
/Διευθυντής, Μηχανικής Διατήρησης /Direttore,
Hardware Engineering /Dyrektor, Inżynieria
ciągła/Director, Engenharia de Manutençã
/Director, Ingeniería de apoyo/Giám Đốc Kỹthuật
Phần cứng

3565-A 27402 ©2005
NOTICE
This document contains proprietary information protected by copyright, and this Quick Start and any
accompanying hardware, software, firmware, and documentation are copyrighted. No part of this document
may be photocopied or reproduced by mechanical, electronic, or other means in any form.
The manufacturer does not warrant that the hardware will work properly in all environments and
applications, and makes no warranty or representation, either expressed or implied, with respect to the
quality, performance, merchantability, or fitness for a particular purpose of the software or documentation.
The manufacturer reserves the right to make changes to the hardware, software, and documentation without
obligation to notify any person or organization of the revision or change.
All brand and product names are the trademarks of their respective owners.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
© Copyright 2005
All rights reserved.