Zte Z971 User manual

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Z971
User Guide

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About This Manual
Thank you for choosing this ZTE mobile device. In order to keep
your device in its best condition, please read this manual and
keep it for future reference.
Copyright
Copyright © 2017 ZTE CORPORATION
All rights reserved.
No part of this publication may be quoted, reproduced, translated
or used in any form or by any means, electronic or mechanical,
including photocopying and microfilm, without the prior written
permission of ZTE Corporation.
Notice
ZTE Corporation reserves the right to make modifications on print
errors or update specifications in this guide without prior notice.
This manual has been designed with the utmost care to ensure
the accuracy of its content. However, all statements, information
and recommendations contained therein do not constitute a
warranty of any kind, either expressed or implied. Please refer to
For Your Safety to be sure to use your phone properly andsafely.
We offer self-service for our smartphone users. Please visit the
ZTE official website (at www.zteusa.com) for more information on
self-service and supported product models. Information on the
website takes precedence.
Disclaimer
ZTE Corporation expressly disclaims any liability for faults and
damages caused by unauthorized modifications of the software.

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Images and screenshots used in this manual may differ from the
actual product. Content in this manual may differ from the actual
product or software.
Trademarks
ZTE and the ZTE logos are trademarks of ZTE Corporation.
Google and Android are trademarks of Google, Inc.
The Bluetooth®trademark and logos are owned by the Bluetooth
SIG, Inc. and any use of such trademarks by ZTE Corporation is
under license.
microSDXC Logo is a trademark of SD-3C, LLC.
Other trademarks and trade names are the property of their
respective owners.
Version No.: R1.0
Edition Time: February 6, 2017

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Contents
Getting Started.......................................................10
Getting to Know Your Phone............................................10
Knowing the Keys............................................................12
Installing the nano-SIM Card and microSDXC Card .........12
Charging the Battery........................................................14
Extending the Battery Life................................................16
Powering On/Off..............................................................16
Setting Up for the First Time ............................................17
Locking/Unlocking the Screen and Keys............................17
Using the Touch Screen...................................................18
Getting to Know the Home Screen...................................22
Personalizing..........................................................24
Changing the System Language......................................24
Setting the Date and Time................................................24
Changing Ringtone and Notification Sound......................25
Turning On/Off System Sounds........................................25
Adjusting Volume.............................................................26
Switching to Silent or Vibration Mode...............................26
Using Do Not Disturb Mode .............................................27
Applying New Wallpapers................................................28
Setting the Theme ...........................................................28
Changing Screen Brightness ...........................................29
Protecting Your Phone With Screen Locks.......................29

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Using Your Fingerprint......................................................30
Knowing the Basics...............................................32
Monitoring the Phone Status............................................32
Managing Notifications.....................................................33
Managing Shortcuts and Widgets.....................................36
Organizing With Folders...................................................37
Rearranging the Primary Shortcuts...................................38
Entering Text....................................................................38
Editing Text......................................................................47
Opening and SwitchingApps............................................48
Connecting to Networks and Devices..................49
Connecting to Mobile Networks........................................49
Connecting to Wi-Fi..........................................................50
Using Wi-Fi Direct®..........................................................54
Connecting to Bluetooth Devices......................................54
Connecting to Your Computer via USB.............................57
Sharing Your Mobile Data Connection..............................59
Connecting to Virtual Private Networks.............................61
Phone Calls............................................................64
Placing and Ending Calls .................................................64
Answering or Rejecting Calls............................................65
Working With the Call History...........................................66
Calling Your Contacts.......................................................66
Checking Voicemail..........................................................67

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Using Options During a Call.............................................67
Managing Multi-party Calls...............................................68
Adjusting Your Call Settings.............................................70
Contacts .................................................................75
Checking Contact Details.................................................75
Adding a New Contact.....................................................76
Setting Up Your Own Profile.............................................76
Importing, Exporting, and Sharing Contacts .....................77
Working With Favorite Contacts.......................................79
Working With Groups.......................................................79
Searching for a Contact...................................................81
Editing Contacts ..............................................................81
Web Accounts........................................................83
Adding or Removing Accounts.........................................83
ConfiguringAccount Sync................................................84
Email .......................................................................86
Setting Up the First Email Account...................................86
Checking Your Emails......................................................86
Responding to an Email...................................................87
Writing and Sending an Email..........................................88
Adding and Editing Email Accounts..................................89
Changing General Email Settings ....................................90
Messaging ..............................................................91
Opening the Messaging Screen.......................................91

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Sending a Message .........................................................91
Replying to a Message.....................................................92
Forwarding a Message.....................................................93
Changing Message Settings.............................................93
Calendar .................................................................94
Viewing Your Calendars and Events.................................94
Creating an Event ............................................................95
Editing, Deleting or Sharing an Event...............................96
Changing Calendar Settings.............................................96
Web Browser..........................................................97
Opening the Browser .......................................................97
Using Multiple Browser Tabs ............................................97
Downloading Files............................................................98
Changing Browser Settings..............................................98
Camera ...................................................................99
Capturing a Photo............................................................99
Recording a Video..........................................................101
Using Other Camera Modes...........................................102
Using Manual Camera Mode..........................................103
Customizing Camera/Camcorder Settings......................103
Music ....................................................................106
Copying Music Files to Your Phone................................106
Viewing Your Music Library ............................................107
Setting a Song as the Default Ringtone............................107

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Playing Music................................................................108
Managing Playlists.........................................................109
Video Player .........................................................111
Opening the Video Library ..............................................111
Playing and Controlling Videos .......................................111
Managing Video Files .................................................... 112
More Apps and Features .....................................113
Clock............................................................................. 113
Downloads..................................................................... 114
File Manager ................................................................. 115
Sound Recorder ............................................................ 115
GoogleApps.................................................................. 116
Google Play™ Store ............................................119
Browsing and Searching for Apps .................................. 119
Downloading and Installing Apps.................................... 119
Creating a Google Wallet™ Account .............................. 120
Managing Your Downloads ............................................121
Settings.................................................................122
Wireless and Networks..................................................122
Device...........................................................................125
Personal........................................................................129
System..........................................................................134
Troubleshooting...................................................135

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For Your Safety ....................................................139
General Safety...............................................................139
FCC RF Exposure Information (SAR).............................140
FCC Regulations............................................................142
HearingAid Compatibility (HAC) regulations for Mobile
Phones ..........................................................................143
Distraction......................................................................145
Product Handling ...........................................................145
Electrical Safety.............................................................149
Radio Frequency Interference........................................152
Explosive Environments.................................................153
Warranty........................................................................154

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Getting Started
Getting to Know Your Phone
Earpiece
Proximity & light
sensor
Touch screen
Front camera
Recent apps key
Home key
Back key
Power key
Volume key

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nano-SIM/
microSDXC
card tray
Speaker
Charging/USB
Type-C jack
Headset jack
Flash
Fingerprint
sensor
Back camera

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Knowing the Keys
Key
Function
Power key
Press and hold to turn on or off airplane
mode, restart, or power off.
Press to turn off or on the screen display.
Volume key
Press or hold either end of the key to turn the
volume up or down.
Home key
Touch to return to the home screen from any
application or screen.
Touch and hold to use Google Search.
Back key
Touch to go to the previous screen.
Recent apps key
Touch to see recently used apps.
Installing the nano-SIM Card and
microSDXC Card
You can use one nano-SIM card and one microSDXC card
(optional, not included).
A microSDXC card can be installed or removed while the phone
is turned on. You need to unmount the microSDXC card before
removing it.
WARNING!
To avoid damage to the phone, do not use any other kind of SIM
cards, or any non-standard nano-SIM card cut from a SIM card.
You can get a standard nano-SIM card from your service

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provider.
1. Insert the tip of the tray eject tool into the hole on the
nano-SIM card tray.
2. Place the nano-SIM/microSDXC card on the tray with the
gold-colored contacts facing down. Then carefully slide the
tray back into place.

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Charging the Battery
Your phone’s battery should have enough power for the phone to
turn on, find a signal, and make a few calls. You should fully
charge the battery as soon as possible.
If the battery is low, there will be a pop-up message on the
screen. As you charge your phone, the screen can show you the
exact battery level on the status bar.
WARNING!
Use only ZTE-approved chargers and USB Type-C cables. The
use of unapproved accessories could damage your phone or
cause the battery to explode.
CAUTION:

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Do not change the built-in rechargeable battery in your phone by
yourself. The battery can only be changed by ZTE or ZTE
authorized service provider.
NOTE:
Use the charger that comes in-box with your phone to charge the
battery.
1. Connect the adapter to the charging jack.
2. Connect the charger to a standard AC power outlet. If the
phone is on, you’ll see a charging icon, such as or ,
appear on the status bar.
3. Disconnect the charger when the battery is fully charged.

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NOTE:
If the battery is extremely low, the phone may not power on even
while charging. In this case, charge the phone at least for 20
minutes before trying to power on again. Contact the customer
service if you still cannot power on the phone after prolonged
charging.
Extending the Battery Life
Active applications, screen brightness levels, Bluetooth and Wi-Fi
usage and GPS functionality can drain your battery. You can
follow the helpful tips below to conserve your battery power:
Reduce the screen backlight time.
Lower the screen brightness.
Turn Wi-Fi, Bluetooth and auto-sync off when not in use.
Disable the GPS function when not in use. Most applications
using this function will periodically query the GPS satellites for
your current location, and each query drains your battery.
Powering On/Off
Press and hold the Power key to turn on your phone.
To power off, press and hold the Power key and touch Power
off.
NOTE:
If the phone freezes or takes too long to respond, you can press
and hold the Power key for about 10 seconds to restart the
phone.

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Setting Up for the First Time
When you first power on your phone after you purchase it or
reset it to factory settings (see Backup and Reset), you need to
do some settings before using it.
Touch the language field to select a language. Then touch GET
STARTED and follow the prompts to set up Wi-Fi, name, device
protection, Google services and other options.
Locking/Unlocking the Screen and Keys
Your phone allows you to quickly lock the screen and keys (put
the phone to sleep mode) when not in use and to turn the screen
back on and unlock it when you need it.
To lock the screen and keys:
To quickly turn the screen off and lock the keys, press the Power
key.
NOTE:
To save battery power, the phone automatically turns off the
screen after some time of inactivity. You will still be able to
receive messages and calls while the phone screen is off.
To unlock the screen and keys:
1. Press the Power key to turn the screen on.
2. Touch and hold the screen.
- or -
Swipe right to use Google Search.

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- or -
Swipe left to open the Selfie app.
- or -
Touch a notification twice consecutively to open the related
app.
NOTE:
If you have set a pattern, a PIN or a password for your phone
(see Protecting Your Phone With Screen Locks), you’ll need to
drawthe pattern orenterthe PIN/password to unlock your screen.
Using the Touch Screen
Your phone’s touch screen enables you to control actions
through a variety of touch gestures.
Touch
When you want to type using the onscreen keyboard, select
items on the screen such as the application and settings
icons, or press the onscreen buttons, simply touch them with
your finger.

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Touch and Hold
To open the available options for an item (for example, a
message or link in a web page), touch and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically

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or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure
before you start to move your finger. While dragging, do not
release your finger until you have reached the target position.