Zultys MX250 User manual

MX250
Enterprise Media Exchange
Manual Part Number 90-18300
Hardware Manual
Zultys Technologies
771 Vaqueros Avenue
Sunnyvale, CA 94085
USA
tel: [phone]
fax: [phone]
http://www.zultys.com

Notice
The information contained in this document is subject to change without notice.
Zultys Technologies makes no warranty of any kind with regard to this material, including, but
not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Zultys Technologies shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
Zultys Technologies assumes no responsibility for the use or reliability of interconnected
equipment that is not furnished by Zultys Technologies.
This document contains proprietary information which is protected by copyright. The contents of
this manual and the associated software are the property of Zultys Technologies, and all rights are
reserved. No part of this document may be photocopied, reproduced, stored in any computer
format, translated to another language, or publicly displayed without the prior written consent of
Zultys Technologies.
The information contained herein has been prepared by Zultys Technologies solely for use by
Zultys’ employees, agents, and customers. Dissemination or use of the information or concepts
contained herein to or by other parties is prohibited without prior written consent from Zultys
Te c h n o l o g i e s .
Zultys, the Zultys logo, and model names of Zultys products are trademarks of Zultys
Technologies and may be registered trademarks in certain countries. All other names may be
trademarks or registered trademarks of their respective owners.
Revision History
Release Release Date
0.1.1 06 May 2003
1.2.C 20 October 2003
1.2.N 26 December 2003
2.0.0 10 July 2004
2.2.1 16 December 2005
2.2.4 04 March 2005
2.2.5 05 May 2005
2.4.1 25 May 2005
2.4.3 29 July 2005

MX250 Hardware Manual i
Contents
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Scope. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Product Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.3 Documentation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.4 Forms of Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.5 Colophon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.6 Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.7 Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2 Receiving the Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 Initial Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2 Shipment Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.3 In Case of Damage or Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.4 Returning Items for Repair or Replacement . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 3 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.2 Front Side of MX250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.3 Rear Side of MX250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.4 MX250 Circuits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.5 Console Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 4 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.2 Selecting a Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.3 Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.4 Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 5 Mounting the MX250 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.2 Equipment Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.3 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.4 Installing Brackets for Cable Management. . . . . . . . . . . . . . . . . . . . . . . . 26
5.5 Installing Mounting Brackets on Chassis . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.6 Installing the Chassis into the Equipment Rack . . . . . . . . . . . . . . . . . . . 29
Chapter 6 Connecting, Wiring, and Configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.2 Installing Batteries for Real Time Clock . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.3 Setting the IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

ii MX250 Hardware Manual
Contents
6.4 Connecting the MX250 to the Networks . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.5 Configuring the MX250 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 7 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
7.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
7.2 During Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
7.3 Operational System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
7.4 Cluster LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
7.5 System Shut Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Chapter 8 Maintenance and Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8.2 Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8.3 Servicing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8.4 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Appendix A Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Appendix B Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Appendix C Regulatory and Safety Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
C.1 Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
C.2 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
C.3 Electromagnetic Compatibility (EMC) Emissions . . . . . . . . . . . . . . . . . . 53
C.4 Electromagnetic Compatibility (EMC) Immunity . . . . . . . . . . . . . . . . . . 54
C.5 Telecom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
C.6 FCC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

1
Chapter 1
Introduction
1.1 Scope
1.1.1 Audience
This manual is intended for properly trained service personnel and technicians who need to
install an MX250 system. The manual assumes you are familiar with electronic circuitry and
wiring practices.
1.1.2 Installation and Use
1. Unpack the product and verify the items as described in chapter 2, starting on page 7.
2. Prepare the site as described in chapter 4, starting on page 21.
Warning The MX250 is designed to be installed by qualified personnel only. Installation by
unqualified individuals may result in injury and damage to the MX250 and
surrounding equipment.
Warning This equipment is to be installed and maintained by service personnel only as
defined by AS/NZS 3260 Clause 1.2.14.3 Service Personnel.
Warning The MX250 must be installed in a secure location that has access restricted to
qualified personnel only. Placing the MX250 in a location accessible by unqualified
individuals may result in bodily injury and damage to the MX250 and surrounding
equipment.
3. Install the MX250 as described in chapter 5, starting on page 25.
4. Install the battery and other accessories as described in the BPS12 Hardware Manual.

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MX250 Hardware Manual
Warning Read and understand the installation instructions before you install the equipment
or connect it to its power source.
5. Tu r n o n t h e p o w e r.
6. Provision the system as described the MX Administrator’s Manual.
1.1.3 What this Manual Includes
This manual provides detailed information and instructions on the hardware and proper
installation of the MX250 enterprise media exchange. It provides ordering numbers and
descriptions for parts that are sold directly by Zultys.
The manual describes how you should receive the product, what you should do so if there is an
error, and how to obtain warranty and service.
1.1.4 What this Manual Does Not Include
This manual does not describe the features and functionality of the MX250, nor does it describe
how you should provision or use these products. The manual does not discuss technology details,
pricing, names of sales representatives, or names of distribution channels.
Access the Zultys web sites for all further information. Zultys is very open about its products and
most of the manuals are available on line at http://www.Zultys.com
1.2 Product Function
1.2.1 Interfaces
Figure 1-1 shows the available interfaces on the MX250.
No. of Ports Interface
2 10/100 Ethernet circuits for IP-enabled communication devices. No support for in-line
power.
2 FXS analog circuits to connect to telephones, fax machines, overhead pagers, door openers,
or other accessories. Both circuits operate as lifeline circuits in case of power failure to the
unit.
2 or 4
(optional)
T1 (1.544 Mb/s) or E1 (2.048 Mb/s) circuits any one of which can support voice (TDM) or
data.
4
(optional)
Basic Rate S/T circuits for connecting system devices to PSTN (CO)
8, 16, or 24
(optional)
FXO analog circuits to connect to the PSTN (CO)
8, 16, or 24
(optional)
FXS analog circuits to connect to telephones, fax machines, overhead pagers, door openers,
or other accessories.
1 3.5 mm audio input for music on hold
Figure 1-1 Available Interfaces on MX250

1. Introduction
3
1.2.2 Protocols
Figure 1-2 shows the supported protocols on the MX250.
1.3 Documentation Overview
1.3.1 Organization
This user’s manual describes:
•how to select a site for the MX250
•how to unpack the equipment
•how to mount the equipment in a rack
•how to wire the system to your LAN and to the service providers
1.3.2 Nomenclature
1.3.2.1 Acronyms
This manual often uses acronyms specific to the industry of telecommunications and data
communications. Because the sections (and, to a certain extent, the subsections) can be read in any
sequence, acronyms are not defined in the text. For a complete list of acronyms used in this
manual, see appendix A, starting on page 43.
1.3.2.2 Jargon
This manual often uses technical terms specific to the industry of telecommunications and data
communications. Very specialized terms are sparsely used, and their meanings are clearly
explained where they are used. For a complete definition of all unique terms used in this manual,
see the glossary in appendix B, starting on page 47.
Interface Supported Protocols
T1 (1.544 Mb/s) voice loop start, ground start, E&M wink start, E&M immediate
start, ISDN PRA (Nortel, Lucent, National, Japanese ISDN)
E1 (2.048 Mb/s) voice ETSI ISDN PRA, ETSI ISDN with overlap receiving
T1 (1.544 Mb/s) data PPP, Frame Relay
E1 (2.048 Mb/s) data PPP, Frame Relay
10/100 Ethernet circuits TCP/IP, Relative QoS, VLAN
FXS analog circuits loop start
FXO analog circuits loop start, ground start, Japanese DID
ISDN S/T Circuits ETSI ISDN BRA, DSS1, Japanese ISDN
Figure 1-2 Supported Protocols on MX250

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MX250 Hardware Manual
1.3.3 Special Paragraph Styles
The following are the notices that are used to attract special attention to certain items. They set
text off from the main body of the manual. These notices also appear in other languages where
required by certain regulatory bodies:
Important This notice contains special information that should not be ignored.
Caution This notice calls attention to a condition or procedure which, if not observed, could
result in damage to the MX250 or the loss of data.
Warning This notice indicates that if a specific procedure or practice is not correctly
followed, permanent damage to the MX250 and personal injury may result.
Danger This notice warns you of imminent hazard to yourself and others if proper
procedures are not followed.
1.4 Forms of Documentation
1.4.1 Printed
The printed version of this manual is updated as required.
1.4.2 PDF
This manual is available in PDF format. You can download the PDF file from the MX250 web site
at:
http://www.zultys.com
You can obtain old versions of the manual that may describe the hardware that you have, the
manual that was used to produce the most recently printed manual, or the latest manual that
describes all the latest features of the product. You can identify the version of the manual from
the title page, opposite the table of contents (page 2 of the PDF file).
When you use the PDF file, you can click on any reference in the text. This powerful feature
allows you to follow the references in the text very easily. Using Acrobat, you can then return to
the page you were previously reading. This is a huge benefit to you if you want to study a small
area of the product.
1.5 Colophon
This document was produced on personal computers using Adobe’s FrameMaker for Windows.
The printed book is printed by an offset process.

1. Introduction
5
The headings are set in Swiss 721, Bitstream’s version of the Helvetica™ typeface; the copy is set
in Zapf Calligraphic, Bitstream’s version of the Palatino™ typeface; notices are set in Swiss 721 or
News Gothic, Bitstream’s version of the Kingsley-ATF Type Corporation typeface. The drawings
were produced using Adobe Photoshop, Adobe Illustrator, and Microsoft Visio.
1.6 Related Documents
Figure 1-3 shows documents related to the use of the MX250.
1.7 Documentation Feedback
Zultys appreciates any constructive feedback on all our documentation. If you have comments or
error reports on any Zultys documentation, please submit your feedback to:
Technical Publications Department
Zultys Technologies
771 Vaqueros Avenue
Sunnyvale, California 94085 USA
[e-mail]
Description
MX Administrators Manual
Using the administration software for configuration and maintenance of the MX250
MXIE User’s Manual
Complete manual on the configuration and use of the client software for the MX250
MXIE User’s Guide
Quick reference on the use of the client software for the MX250
Voice Mail User’s Manual
Complete manual on the configuration and use of voice mail on the MX250
Voice Mail User’s Guide
Quick reference on the use of voice mail on the MX250
BPS12 Hardware Manual
Complete manual on the installation of the BPS12 Battery Power Supply
XRS12 Hardware Manual
Complete manual on the installation of the XRS12 Exchange Redundancy Switch
Figure 1-3 Related Documents for the MX250

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MX250 Hardware Manual