Zycoo ZP302 User manual

ZYCOO® ZP302 IP PHONE
User Manual
V1.1
The information contained in this document is subject to change at any time without
prior notification. Specifications of the product are subject to change at any time
without notice. If you want to learn more info about our product, please visit our web
www.zycoo.com.

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Safety Notices
Please read the following safety notices before installing or using this phone. They are crucial for
the safe and reliable operation of the device.
 Please use the external power supply that is included in the package. Other power supplies
may cause damage to the phone, affect the behavior or induce noise.
 Before using the external power supply in the package, please check with home power
voltage. Inaccurate power voltage may cause fire and damage.
 Please do not damage the power cord. If power cord or plug is impaired, do not use it, it may
cause fire or electric shock.
 The plug-socket combination must be accessible at all times because it serves as the main
disconnecting device.
 Do not drop, knock or shake it. Rough handling can break internal circuit boards.
 Do not install the device in places where there is direct sunlight. Also do not put the device
on carpets or cushions. It may cause fire or breakdown.
 Avoid exposure the phone to high temperature, below 0℃ or high humidity. Avoid wetting
the unit with any liquid.
 Do not attempt to open it. Non-expert handling of the device could damage it. Consult your
authorized dealer for help, or else it may cause fire, electric shock and breakdown.
 Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a
soft cloth that has been slightly dampened in a mild soap and water solution.
 When lightning, do not touch power plug or phone line, it may cause an electric shock.
 Do not install this phone in an ill-ventilated place.
 You are in a situation that could cause bodily injury. Before you work on any equipment, be
aware of the hazards involved with electrical circuitry and be familiar with standard practices
for preventing accidents.

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Table of Content
1. Introducing ZP302 VoIP Phone ................................................................................. 4
1.1. Thank you for your purchasing ZP302 ............................................................................ 4
1.2. Delivery Content ................................................................................................................. 4
1.3. Keypad ................................................................................................................................. 5
1.4. Port for connecting ............................................................................................................ 7
2.Initial connecting and Setting ....................................................................................... 8
2.1. connect the phone ............................................................................................................. 8
2.2. Initial Setting ....................................................................................................................... 9
2.2.1. PPPoE mode. .......................................................................................................... 10
2.2.2. Static IP mode: ....................................................................................................... 11
2.2.3. DHCP mode............................................................................................................. 12
3. Basic Functions ........................................................................................................... 13
3.1. Basic operation................................................................................................................. 13
3.1.1. Accepting a call ...................................................................................................... 13
3.1.2. Making a call ........................................................................................................... 13
3.1.3. Ending a call ........................................................................................................... 14
3.1.4. Transferring a call .................................................................................................. 14
3.1.5. Calling Hold and 3 ways call ................................................................................. 15
3.1.6. Callers ..................................................................................................................... 15
3.2. The high-level operation .................................................................................................. 16
3.2.1. Special Keys ........................................................................................................... 16
3.2.2. Call pickup .............................................................................................................. 17
3.2.3. join call .................................................................................................................... 17
3.2.4. redial/unredial ......................................................................................................... 17
3.2.5. click to dial .............................................................................................................. 18
4. Setting ........................................................................................................................... 19
4.1. Setting methods ............................................................................................................... 19
4.2. Setting via Web Browse................................................................................................... 19
4.3. Configuration via WEB .................................................................................................... 20
4.3.1. BASIC ...................................................................................................................... 20
4.3.1.1. Status ............................................................................................................. 20
4.3.1.2. Wizard ............................................................................................................ 22
4.3.1.3. Call Log .......................................................................................................... 22
4.3.1.4. MMI SET ......................................................................................................... 23
4.3.2. Network ................................................................................................................... 23
4.3.2.1. WAN Config .................................................................................................... 23
4.3.2.2. Qos Config ..................................................................................................... 25
4.3.2.3. Service Port.................................................................................................... 27
4.3.2.4. SNTP............................................................................................................... 28
4.3.3. VOIP ......................................................................................................................... 30

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4.3.3.1. SIP Config ...................................................................................................... 30
4.3.3.2. Stun Config .................................................................................................... 33
4.3.3.3. DIAL PEER setting ......................................................................................... 34
4.3.4. Phone ...................................................................................................................... 37
4.3.4.1. DSP Config ..................................................................................................... 37
4.3.4.2. Call Service .................................................................................................... 38
4.3.4.3. Digital Map Configuration .............................................................................. 40
4.3.4.4. Phone Book.................................................................................................... 41
4.3.5. Maintenance ........................................................................................................... 42
4.3.5.1. Auto Provision ............................................................................................... 42
4.3.5.2. Syslog Config ................................................................................................ 43
4.3.5.3. Config Setting ................................................................................................ 44
4.3.5.4. Update ............................................................................................................ 45
4.3.5.5. Account Config .............................................................................................. 46
4.3.5.6. Reboot ............................................................................................................ 47
4.3.6. Security ................................................................................................................... 47
4.3.6.1. MMI Filter ................................................................................................................. 47
4.3.6.2. Firewall ..................................................................................................................... 48
4.3.7. Logout ..................................................................................................................... 50
4.4. Settings via phone’s keyboard. ...................................................................................... 51
4.4.1. How to set via the phone’s keyboard............................................................... 51
4.4.2. Phone menu ...................................................................................................... 51
5. Appendix ....................................................................................................................... 52
5.1. Specification ..................................................................................................................... 52
5.1.1. Device specification ......................................................................................... 52
5.1.2. Voice Features .................................................................................................. 52
5.1.3. Network Features .............................................................................................. 53
5.1.4. Maintenance and Management ........................................................................ 53
5.2. Digit-character map table ................................................................................................ 53

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1. Introducing ZP302 VoIP Phone
1.1. Thank you for your purchasing ZP302
Thank you for your purchasing ZP302, ZP302 is a full-feature telephone that provides voice
communication over the same data network that your computer uses. This phone functions not
only much like a traditional phone, allowing to place and receive calls, and enjoy other features
that traditional phone has, but also it own many data services features which you could not expect
from a traditional telephone.
This guide will help you easily use the various features and services available on your phone.
1.2. Delivery Content
Please check whether the delivery contains the following parts:
The base unit with display and keypad

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The handset
The handset cable
The power supply
The Ethernet cable
1.3. Keypad
The numeric keypad with the keys 0 to 9,
*, and # is used to enter
Digits and letters, additionally, the
following keys are available:
Key mapping:
Key
Key name
Function Description
Menu In idle state，press the MENU key to call up the menu.
Phone Book In idle mode, press the Phone Book key to check the
record list and add new records and revise the record.
Press this key again will return to idle mode.
Callers In idle/pickup/calling mode, press the Callers key to
Check the Income/Outgoing/Missed calls records. Press
this key again will return to idle mode
LED LED blinks to remind user new voicemail.

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System
Information
In idle mode, press the Sysinfo key to check the phone
setting parameters. Such as local phone number, local IP
and local Gateway IP address.
Confirm Use the Enter key to enter next menu, or confirm the
setting.
Exit Use the Exit key to return to previous menu, ,cancel the
setting, or reject to answer a call.
Navigation Key
When you pick up the handset or during calling, you can
use this key to turn up or turn down the handset volume;
when a call comes, you can use this key to adjust ring
volume; you also can use this key to choose item in the
menu, callers or phone book.
MWI Use this key to read old or new message.
Transfer
Use the key to realize blind transfer or attended transfer
please refer to 3.1.4.-call transfer for more details).
Conference
Use this key to realize the three party call ( pleae refer
to3.1.5-Calling Hold and 3 ways call for more details)
Delete
In menu, use this key to modify current setting or delete
invalid information. And when you input number do
call out, you can use it to delete characters
Hold
Temporarily hold the active call during the talking; press
the key again to unhold the call. You also can press this
key then input the third party’s phone number and end
with the # key during calling, you can make a call with
the third party and hold the previous cal
ling.
(3.1.5-Calling Hold and 3 ways call).
mute Press this key in calling mode, you can hear the other
side, and the other side can not hear you
R/send
In the hook off /hands-free mode, use the key to dial the
last call number; use this key to make a quick dial as
soon as you select your desired number in phone book
or callers.
Handfree Enter into hands-free mode.

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1.4. Port for connecting
POWER Power switch Select ON/OFF
DC Power port Output: 5V/1.0A
LAN Network port Connect it to PC
WAN Network port Connect it to Network
The phone has two Network ports: The WAN port and the LAN port. Before you connect the
power source, please carefully read Safety Notices of this user manual.

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2.Initial connecting and Setting
2.1. connect
the phone
Step 1: Connect the
IP Phone to the
corporate IP telephony network. Before you connect the phone to the network, please check if
your network can work normally.
You can do this in one of two ways, depending on how your workspace is set up.
Direct network connection—by this method, you need at least one available Ethernet port in your
workspace. Use the Ethernet cable in the package to connect WAN port on the back of your phone
to the Ethernet port in your workspace. you can make direct network connect. The following two
figures are for your reference.

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Shared network connection—Use this method if you have a single Ethernet port in your
workspace with your desktop computer already connected to it. First, disconnect the Ethernet
cable from the computer and attach it to the WAN port on the back of your phone. Next, use the
Ethernet cable in the package to connect LAN port on the back of your phone to your desktop
computer. Your IP Phone now shares a network connection with your computer. The following
figure is for your reference.
Step 2: Connect the handset to the handset port by the handset cable in the package.
Step 3: connect the power supply plug to the DC port on the back of the phone. Use the power
cable to connect the power supply to a standard power outlet in your workspace.
Step 4: push the on/off switch on the back of the phone to the on side, then the phone’s LCD
screen displays “WAIT LOGON”. Later, a ready screen typically displays the date, time and
current network mode.
If your LCD screen displays different information from the above, you need refer to the next
section “Initial setting” to set your network online mode.
If your VoIP phone registers into corporate IP telephony Server, your phone is ready to use.
2.2. Initial Setting
This VoIP Phone provides you with rich function and parameters setting. If you have enough
knowledge about network and SIP protocol, it is better for you to understand many parameters.
But if you know little about network and SIP protocol, you can also easily make initial setting
according to the following steps to enjoy rapidly high quality voice and low cost from this VoIP
Phone.
Before make initial setting, please check if your corporate IP telephony network can work
normally, and you have finished “connect the phone”.
This VoIP Phone Supports DHCP by default. It will receive an IP address and other