Zycoo COOFONE-D60 User manual

Safety Notices
Please read the following safety notices before installing or using this phone. They are crucial for
the safe and reliable operation of the device.
Please use the external power supply that is included in the package. Other power supplies
may cause damage to the phone, affect the behavior or induce noise.
Before using the external power supply in the package, please check power voltage.
Inaccurate power voltage may cause fire and damage.
Please do not damage the power cord. If power cord or plug is impaired, it may cause fire or
electric shock.
The plug-socket combination must be accessible at all times because it serves as the main
disconnecting device.
Do not drop, knock or shake it. Rough handling will break internal circuit boards.
Do not install the device in places where there is direct sunlight. Also do not put the device
on carpets or cushions. It may cause fire or breakdown.
Avoid exposure the phone to high temperature, below 0℃or high humidity. Avoid wetting
the unit with any liquid.
Do not attempt to open it. Non-expert handling of the device could damage it. Consult your
authorized dealer for help, or else it may cause fire, electric shock and breakdown.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a
soft cloth that has been slightly dampened in a mild soap and water solution.
When lightning, do not touch power plug or phone line, it may cause an electric shock.
Do not install this phone in an ill-ventilated place.
You are in a situation that could cause bodily injury. Before you work on any equipment, be
aware of the hazards involved with electrical circuitry and be familiar with standard practices
for preventing accidents.

Table of Content
Chapter 1 Brief Introduction to D60........................................................................1
1.1 Thank You for Purchasing D60.........................................................................................................1
1.2 Delivery Content ...............................................................................................................................1
1.3 Specification Hardware.....................................................................................................................2
1.4 Features............................................................................................................................................2
1.5 Key Descriptions...............................................................................................................................4
1.6 Port for Connecting...........................................................................................................................5
1.7 Icon Introduction ...............................................................................................................................6
1.8 LED Status Introduction....................................................................................................................7
Chapter 2 Initial Connection and Login..................................................................8
Chapter 3 Basic Function ....................................................................................11
3.1 Making a Call ................................................................................................................................. 11
3.1.1 Call Device ............................................................................................................................. 11
3.1.2 Call Methods .......................................................................................................................... 11
3.2 Answering a Call............................................................................................................................ 11
3.3 DND ............................................................................................................................................... 12
3.4 Call Forward................................................................................................................................... 12
3.5 Call Hold ........................................................................................................................................ 12
3.6 Call Waiting.................................................................................................................................... 12
3.7 Mute............................................................................................................................................... 13
3.8 Call Transfer .................................................................................................................................. 13
3.9 Three-Way Conference call........................................................................................................... 13
3.10 Multiple-Way Call ....................................................................................................................... 14
3.11 Multi-line..................................................................................................................................... 14
Chapter 4 Advanced Function.............................................................................15
4.1 Call Pickup..................................................................................................................................... 15
4.2 Join Call ......................................................................................................................................... 15
4.3 Redial / Un-redial ........................................................................................................................... 15
4.4 Click to Dial.................................................................................................................................... 16
4.5 CallBack......................................................................................................................................... 16
4.6 Auto Answer................................................................................................................................... 16
4.7 Hotline............................................................................................................................................ 16
4.8 Application ..................................................................................................................................... 16
4.8.1 SMS........................................................................................................................................ 16
4.8.2 Memo ..................................................................................................................................... 17
4.8.3 Voice Mail............................................................................................................................... 17
4.8.4 Ping ........................................................................................................................................ 17
4.8.5 Programmable Key Configuration.......................................................................................... 17
Chapter 5 Other Functions....................................................................................20
5.1 Auto Handdown ............................................................................................................................. 20
5.2 Ban Anonymous Call ..................................................................................................................... 20

5.3 Dial Plan......................................................................................................................................... 20
5.4 Dial Peer ........................................................................................................................................ 20
5.5 Auto Redial .................................................................................................................................... 20
5.6 Call Completion.............................................................................................................................. 21
5.7 Ring from Headset......................................................................................................................... 21
5.8 Power Light.................................................................................................................................... 21
5.9 Hide DTMF..................................................................................................................................... 21
5.10 Ban Outgoing ............................................................................................................................. 21
5.11 Password Dial ............................................................................................................................ 21
5.12 Pre Dial ...................................................................................................................................... 22
5.13 Action URL & Active URI ........................................................................................................... 22
5.14 Push XML................................................................................................................................... 22
Chapter 6 Basic Settings.......................................................................................23
6.1 Keyboard........................................................................................................................................ 23
6.2 Screen Settings.............................................................................................................................. 23
6.3 Ring Settings.................................................................................................................................. 23
6.4 Voice Volume................................................................................................................................. 23
6.5 Time & Date................................................................................................................................... 23
6.6 Greeting Words.............................................................................................................................. 23
6.7 Language....................................................................................................................................... 24
Chapter 7 Advance Settings..................................................................................25
7.1 Accounts ........................................................................................................................................ 25
7.2 Network.......................................................................................................................................... 25
7.3 Security.......................................................................................................................................... 25
7.4 Maintenance .................................................................................................................................. 25
7.5 Factory Reset................................................................................................................................. 25
Chapter 8 Web Configuration................................................................................26
8.1 Introduction of Configuration.......................................................................................................... 26
8.1.1 Ways to Configure.................................................................................................................. 26
8.1.2 Password Configuration......................................................................................................... 26
8.1.3 Setting via Web Browser........................................................................................................ 26
8.2 Configuration via WEB................................................................................................................... 27
8.2.1 BASIC..................................................................................................................................... 27
8.2.2 NETWORK............................................................................................................................. 31
8.2.3 VOIP....................................................................................................................................... 40
8.2.4 PHONE................................................................................................................................... 52
8.2.5 FUNCTION KEY..................................................................................................................... 62
8.2.6 Maintenance........................................................................................................................... 65
8.2.7 SECURITY ............................................................................................................................. 70
8.2.8 LOGOUT ................................................................................................................................ 75
Chapter 9 Appendix ...............................................................................................76
Digit-character map table.......................................................................................................................... 76

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Chapter 1 Brief Introduction to D60
1.1 Thank You for Purchasing D60
Thank you for purchasing D60 IP Phone. D60 is an advanced and full-feature telephone, which is designed for
power users especially in the office. This IP Phone supports many business phone features like call hold, call
transfer, intercom, etc.
This guide will help you easily use the various features and services available on your phone. Please read the Quick
Installation Guide before setting this device.
1.2 Delivery Content
Please check whether the delivery contains the following parts:
The base unit with display and keypad
The handset
The handset cable
The Ethernet cable
The power supply
Stand
Warranty Card
Quick Installation Guide
Attentions: The D60 may cause damage if you use other power adapter which is not provided by ZYCOO. If the
supplied power adapter cannot be used locally due to area or other reasons, please consult your local dealer.
The user manual(you may download from our website)
Here is the appearance of IP Phone description:

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1.3 Specification Hardware
Item
D60 VoIP Phone
Adapter (Input / Output)
Input: 100-240V, Output: 5V 1A
Port
WAN
10/100Base- T RJ-45 1 Port
LAN
10/100Base- T RJ-45 1 Port
Power Consumption
Idle: 2.5W/Active: 2.8W
LCD Size
128x64pixels, 75.49 x 37.73mm
Operation Temperature
0～40℃
Relative Humidity
10～65%
CPU
Broadcom VoIP Chipset
SDRAM
128Mb
Flash
32Mb
Phone Dimension(L x W x H)
175×240×130mm
Net Weight
1.2kg
1.4 Features
Highlights
Support SIP 2.0 (RFC3261) and correlative RFCs
Support IAX2, IAX2 line call
Support 3 SIP lines, users can simultaneously register three SIP server, through any one service
Support HD voice
IEEE 802.3af Power over Ethernet compliant
Supports multiple call queuing
Supports SRTP and BLF
Call Features
Call Transfer(blind/attended)
Call holding/waiting/ Call Park/ Paging and Intercom
Empty calling no. reject service
Voice Codec: G.711A/u, G.723.1, G.729a/b, G.722, G.726-32
Echo cancellation: G.168 Compliance in LEC, additional Acoustic Echo Cancellation(AEC) can reach 96ms max
filter length in hands-free mode
9 kinds of ring type and 3 user-defined music ring
500 phonebook records
Support Voice Gain Setting, VAD, CNG
Support full duplex hands-free
Support DTMF type: SIP info, DTMF Relay, RFC2833

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Advanced Features
8 DSS keys
Support headset RJ9
Support 5 extension console with each consisting of 26 keys
Soft keys programmable, function keys programmable
Customizable multi-language version, the default is English
Flexible call control functions
Support SMS
Support MWI
Support XML phonebook/browser
Support Speed dial
Code synchronization via IP PBX/IMS
Support click to dial via web phone book
Voice codec setting for each SIP line
Support keypad lock, and emergency call during the keypad lock
Headset, speakerphone Ringing Selection
Network features
WAN/LAN: support bridge and router model
Support basic NAT and NAPT
Support PPPoE for xDSL
Support VLAN (optional: voice vlan/ data vlan)
NAT Penetrate, Stun Penetrate
Support DMZ
Support VPN (L2TP/OPEN VPN) function
DNS and secondary DNS server
Support DHCP client on WAN
Support DHCP server on LAN
QoS with DiffServ
Network tools in telnet server: including ping, trace route, telnet client
Maintenance and management
Upgrade firmware through POST mode
Web ,telnet and keypad management
Management with different account right
Upgrade firmware through HTTP, FTP or TFTP
Telnet remote management/ upload/download setting file
Supports Auto Provisioning to upgrade firmware or configuration file with HTTPS
Support TR-069(optional) and Syslog

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1.5 Key Descriptions
Key
Key name
Function Description
Line key
Default SIP line key. The user can select SIP line to call, the call can also be
defined as a line key, the call for a different way selector.
Soft key 1/2/3/4
Keys combination, include functions such as
History/Directory/DND/Menu/Del/Redial/Send/
Quit/Answer/Divert/Reject/Hold/Transfer/Conf/Close and so on.
Navigation
Navigation key assist users for operating.
In desktop, dialer, calling, desktop long pressed state they have special
function.
You can configure through the web page according to your patterns of use.
Phone book
Access to phone book, check the record list and add new records and revise
the record. When check the phone book record, press this key again will
return to idle mode.
History
View the Missed call, Incoming Call and Outgoing Call.
Redial
1. In the hook off/hands-free mode, use the key to dial the last call
number;
2. In stand-by mode, it has a function to check the Outgoing Call.
3. You could also find the specify contacts in phone book/call records,
and use this number for quick dialing, press this button, you can dial
quickly.
Hands-free
Make the phone into hands-free mode.
Mute
Press this key in calling mode, you can hear the other side, and the other
side cannot hear you. Once you press this key twice, it would leave this
mode and become normal.
Volume +/-
Turn down or turn up the volume by pressing these two keys.
Indicate light
This light will flash when there is a missed call

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Digital
keyboard
Inputting the phone number or DTMF
DSS Keys
You can configure them in the web page, the configuration of each key to a
different function keys it would more convenient to you.
1.6 Port for Connecting
Port
Name
Description
Power switch
Input: AC 5V,1A
WAN
10/100Mbps
LAN
10/100Mbps
Expansion Module interface
Port type: RJ-11
Headset
Port type: RJ-9
Handset
Port type: RJ-9

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1.7 Icon Introduction
Icon
Description
Call out
Call in
Call hold
Auto answer
Call mute
Contact
DND(Do not Disturb)
In hand-free mode
In hook mode
In headset mode
SMS
Missed call
Call forward

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1.8 LED Status Introduction
Table 1 Programmable key for BLF
LED Status
Description
Solid green
The monitored user is idle.
Slow blinking red
The monitored user receives an incoming call.
Solid red
The monitored user is active
Off
The monitored user is failed subscribe
Off
No subscribe
Table 2 Programmable key for Presence
LED Status
Description
Solid green
The object is online.
Slow blinking red
The object is ringing.
Solid red
The object is active.
Off
The object is failed./No subscribe.
Table 3 Programmable key for line
LED Status
Description
Solid green
The account is active.
Fast Blinking green
There is an incoming call to the account.
Slow Blinking green
The call is on hold.
Slow Blinking red
Registration is unsuccessful.
Off
The line is not unapplied or idle.
Table 4 Programmable key LEDs for MWI
LED Status
Description
Blinking green
There are new voice mails.
Off
There is no new voice mail.
Table 5 Power Indication LED
LED Status
Description
Solid red
Power on.
Fast Blinking red
There is an incoming call.
Off
Power off.

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Chapter 2 Initial Connection and Login
2.1 Connection
Step 1 Handset Connection
Plug one end of the handset cord into the handset and the other end into the handset jack.
Step 2 Power system Connection
The D60 can be powered either by external AC/DC adapter or by connecting to an IEEE802.3af/at PSE device such
as 802.3af injector/hub or 802.3af/at PoE switch.
Once the D60 is powered, the LCD screen will display ”INICIALIZING”. After initializing, the phone will show
greeting, current date and time and so forth.
Notice:
1. Use only the power adapter shipped with the unit to ensure correct functionality.
2. Only WAN support PoE.

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Step 3 Network Connection
Step 4 Computer Network Connection
Set your computer’s IP address to 192.168.0.x, where x is the number between 2 to 254 (except 1 where is used
for the phone by default). If you don’t know how to do this, please ask your network administrator. Connect your
PC to D60 PC port.
Step 5 Web Login
Use web browser (IE6.0 and above) to connect to 192.168.0.x(type this address in the address bar of web
browser).
You are prompted to input the user name and password, default is admin/ admin.
Internet
Ethernet Switch
PC
IP PBX

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2.2 Network Settings
Please make sure the network is connected already. D60 uses DHCP to get WAN IP, the phone could access to
network as long as there is DHCP server. If there is not DHCP server, the phone has to be changed to Static IP or
PPPoE.
PPPoE mode (For ADSL connection)
1.Get PPPoE account and password firstly.
2.Press Menu->Settings->Advanced Settings, then enter passwords, and choose Network ->WAN
settings->Connection Mode, enter and choose PPPoE through navigation keys and press the Save key.
3.Press Back, then choose PPPoE Set, press Enter.
4.The screen will show the current information. Press Del to delete it, then input your PPPoE user and password
and press Save.
5.Press Back six times to return to the idle screen.
6.Check the status. If the screen shows “Negotiating…” it shows that the phone is trying to access to the PPPoE
Server; if it shows an IP address, then the phone has already got IP with PPPoE.
Static IP mode (Static ADSL/Cable, or no PPPoE/DHCP network)
1.Get the network’s parameters firstly, such as IP Address, Net mask, Default Gateway and DNS server IP address.
If you don’t know this information, please contact the service provider or technician of network.
2.Press Menu->Settings->Advanced Settings, then enter password, and choose Network ->WAN
settings->Connection Mode, enter and choose Static through navigation keys and press the Save key.
3.Press Back, then choose Static Set, press Enter.
4.The screen will show the current information, and then press Del to delete. Input your IP address, Mask,
Gateway, DNS and press Save.
5.Press Back six times to return to the idle screen.
6.Check the status, the screen shows “Static”. If the IP address and gateway is displayed as well, the Static IP mode
takes effect.
Settings of DHCP mode
1. Press Menu->Settings->Advanced Settings ,then enter passwords, and choose Network ->WAN
settings->Connection Mode, enter and choose DHCP through navigation keys and press the Save key.
2. Press Back six times to return to the idle screen.
3. Check the status, the screen shows “DHCP”, If the IP address and gateway is displayed as well, DHCP mode takes
effect.

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Chapter 3 Basic Function
3.1 Making a Call
3.1.1 Call Device
You can make a phone call via the following devices:
1) Pick up the handset，icon will be displayed in the idle screen.
2) Press the Speaker button，icon will be displayed in the idle screen.
3) Press the headset button if the headset is already connected to the Headset Port. The icon will be
displayed in the idle screen.
And then, you can dial the phone number to make the call. Or, you can also dial the number firstly, and choose the
method you prefer to speak.
3.1.2 Call Methods
You can press an available line button to make the call if there is more than one account registered.
1) Dial the number you want to call directly.
2) Press History key, use the navigation buttons to choose the phone number from the lists of Missed Calls,
Incoming Calls and Outgoing Calls.
3) Press the REDIAL button to choose phone number from the list of Dialed Calls.
4) Press the programmable key which is set as speed dial button.
Then press the Send button or Dial key to make the call if necessary.
3.2 Answering a Call
Answering an Incoming Call：
1) If you are not on another phone, lift the handset to use, or press the Speaker button/ Answer softkey to
answer using the speaker phone, or press the headset button to answer the headset.
2) If you are on a call currently, press the Answer.
During the conversation, you can alternate between Headset, Handset and Speaker phone by pressing the
corresponding buttons or picking up the handset.

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3.3 DND
Press DND softkey to active DND Mode. Further incoming calls will be rejected and the LCD shows: icon.
Press DND twice to cancel DND mode. You can find the incoming call record in the Call History.
3.4 Call Forward
This feature allows you to forward an incoming call to another phone number.
The LCD shows icon.
The following call forwarding events can be configured:
Off: Call forwarding is deactivated by default.
Always: Incoming calls are immediately forwarded.
Busy: Incoming calls are forwarded when the phone is busy.
No Answer: Incoming calls are forwarded when the phone is not answered after a specific period.
To configure Call Forward via Phone interface:
1) Press Menu ->Features->Enter->Call Forwarding->Enter.
2) There are 4 options: Disabled, Always, Busy, and No Answer.
3) If you choose one of them (except Disabled), enter the phone number you want to forward to receiving party.
Press Save to save the changes.
3.5 Call Hold
Press the Hold button or Hold softkey to put your active call on hold.
1) If there is only one call on hold, press the hold key to retrieve the call.
2) If there are more than one call on hold, press the line button, and the Up/Down button to highlight the call,
then press the Un-hold button to retrieve the call.
3.6 Call Waiting
1) Press Menu ->Features->Enter->Call Waiting->Enter.
2) Use the navigation keys to activate or deactivate call waiting.
3) Then press Save to save the changes.

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3.7 Mute
Press Mute button during the conversation, icon will be shown on the LCD. Then the caller will not hear you,
but you can hear the caller. Press it again to get the phone to normal conversation.
3.8 Call Transfer
1. Blind Transfer
During the call, press the key Transf , dial the number that you want to transfer to and finish by pressing "#". The
call will be transferred to the third party. After finishing transfer, the call you talk to will be hung up. SIP line is not
available for selecting when call is in transferring.
2. Attended Transfer
During the call, press the key Transf, input the number that you want to transfer to and press Send. After the third
party allows to receive the call, then press Transf to complete the transfer. (You need enable call waiting and call
tansfer in advance).
If there are two calls, you can just talk to one, and keep hold to the other one. The one who is keeping hold cannot
speak to you or hear from you. In other words, if you want to invite the third party during the call, you can press
Conf to make calls mode in conference mode. If user wants to stop conference, user can press Split.(User must
enable call waiting and three way call in advance).
Notice: The server that user uses must support RFC3515 or it might not be used.
3. Alert Transfer
During the call, press Transf firstly, press Send after inputting the number that you want to transfer. You are
waiting for connection, now, press Transf and the transfer will be done. (To use this feature, you need enable call
waiting and call transfer in advance).
3.9 Three-Way Conference call
1) Press the Conf softkey during an active call.
2) The first call is placed on hold. Then you will hear a dial tone. Dial the number to conference in, then press
Send key.
3) When the call is answered, press Conf and add the first call to the conference.
4) If you want to release the conference, press Split key.
Notice: You may need to start the call feature in order to achieve three-way calling mode.

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3.10 Multiple-Way Call
If you have 2 lines calls and want to invite the third party during the call, you can press softkey Conf or softkey
XFER “New Call”, press OK, enter the number, then press Send and wait for the other party to answer. When there
are multiple way calls, you can press an arrow key to select a call.
3.11 Multi-line
D60 supports 6 SIP account numbers at most, that means you can register 6 SIP account numbers, and the 6
accounts can be used at the same time. There are four keys used as SIP line by default to make calls in SIP accounts.
It will blink when the account fails to register.
To facilitate the enterprise communication, the phone supports multiple call answering , call hold and multi-line
call. The user can answer 10 incoming call phones at most, you can choose any call by pressing the navigation key
in talking and the other 9 calls will be on hold.
You can also press the navigation key to change the call and recover the talking, then last call will be hold
automatically.
You can also define the six line keys as multi-line keys ,then each line key will be bound to a call and you can
choose the talking by pressing the line keys and recover the talking and the light to the line key will be bright all
the time in talking, then the light of the call on hold is blinking.

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Chapter 4 Advanced Function
4.1 Call Pickup
Call pickup is implemented by simulating pickup function of PBX; that is, when A calls B, B rings but no answer, at
this moment, C can hook off and input an appointed prefix plus B’s number, pick up A’s call and talk to A.
The following chart shows how to configure an appointed prefix in dial peer to have call pick up function.
*1* means appointed prefix code. After making the above configuration, C can dial *1* plus B’s phone number to
pick up A’s call. User can set prefix in random, in the case of it does not affect current dialing rules.
4.2 Join Call
When B is calling C, A can join in the existing call by inputting an appointed prefix numbers plus B or C number, if B
or C also supports join call.
The following chart shows how to configure an appointed prefix in dial peer to have join call function.
*2* means appointed prefix code. After making the above configuration, A can dial *2* plus B or C number to join
B and C’s call. User can set prefix in random, in the case of no affecting current dialing rules.
4.3 Redial / Un-redial
If B is in busy line when A calls B, A will get notice: busy, please hang up. If A wants to connect B as soon as B is in
idle, he can use redial function at the moment and he can dials an appointed prefix number plus B’s number to
realize redial function.
What is redial function? A cannot build a call with B when B is busy, then A will subscribe B’s calling mode at 60
second intervals. Once B is available, A will get reminder of rings to hook off, while a hooks off, A will call B
automatically. If A is occupied temporarily at this moment and unwilling to contact B, A can also cancel the redial
function by dialing an appointed prefix plus B’s number before making the redial function.
*3* is appointed prefix code. After making the above configuration, A can dial *3* plus B’s phone number to make
the redial function.
*4* is appointed prefix code. After configuration, A can dial *4* to cancel redial function.
User can set prefix in random, in the case of no affecting current dialing rules.

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4.4 Click to Dial
When user A browses on an appointed Web page, user A can click to call user B via a link (this link to user B), then
user A’s phone will ring, after A hooks off, the phone will dial to B.
Notice：It needs an external software that supports click to dial.
4.5 CallBack
The function allows user to dial out the last phone call user received.
4.6 Auto Answer
When there is an incoming call unanswered, the phone will answer the call automatically.
4.7 Hotline
You can set hotline number for every sip, and then enter the dialer interface and after Warm Line Time, the phone
will call out the hotline number automatically.
4.8 Application
4.8.1 SMS
1) Press Menu ->Applications->Enter->SMS->Enter.
2) Use the navigation keys to highlight the options. You can read the message in the Inbox/Outbox.
3) After view the new message, you can press Reply to reply the message, and use the 2aB softkey to change the
Input Method, when enter the reply message, press OK, then use the navigation keys to select the line from which
you want to send, then Send.
4) If you want to write a message, you can press New and enter message. Use the 2aB softkey to change the
Input Method. When you input the message you want to send, press OK, then use the navigation keys to select the
line from which you want to send, then Send.
5) If you want to delete the message, after view the message, press Del, then you have three options to choose
from: Yes, All, No.