101VOICE IP862G Instruction manual

Volume
High
Dialpad
Headset
Redial
Programmable
Function Keys
Indicator Light
Soft-keys
Navigation
keys +OK
Volume
Low
Microphone
Mute
Transfer
Hold
Conference
Page Switch Key
Voicemail
Line & Call
Park Keys
Hands-free Speaker
Sara
Andy
Peter
Jennifer
Anthony
Alex
IP862G Enterprise IP Phone
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Press the OK navigation key, or the Menu soft key, to access the phone's menu
Headset/EHS Support
Ring Type/Volume Selection
* 67, followed by phone number : Hide Caller ID
* 72 , followed by phone number : Set Call Forward
* 8 , followed by phone number : Transfer to Voicemail
* 68 : Play Last Caller ID
* 73 : Cancel Call Forward
* 66 : Dial by Name Menu
Function Codes Quick User Guide
Lift the Handset or alternatively press Headset or Speaker button
Dial the voicemail access code ( *1 by default) or press the Voicemail Function Key. If your
telephone forwards to a mailbox, you'll be logged in automatically. If not, you'll be asked for
a mailbox and password.
Alternatively, dial *2 to access the voicemail portal. Or call your telephone line from an
outside telephone, such as a mobile phone.
When you hear your voicemail greeting prompt, dial *and you will access the voicemail
portal. Enter your mailbox and password, then follow the prompts to navigate the menus.
Dial *to return to the main menu
For getting your Voicemail:
Tips:
If you are using a compatible wireless headset with the EHS cable you just need to press the
button on the headset to make or answer a call.
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If you are using a headset that is wired, press the headset button to make or answer calls.
Select Basic, then Ring. Then select Ring Type or Ring Volume.
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Press MWI/Voicemail key to get your voice mail
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Voice Mail

Making Calls
No need to dial 9 to make external system calls (outside line).
No need to dial the Area Code if the destination number has the same Area Code
as your phone's caller ID.
No need to dial 1before any phone numbers.
No need to place an existing call on hold to take another call. You can simply
switch calls by pressing the phone line Function Keys.
Tips:
Call Park/Orbit (System-Wide Hold)
(This function allows users to place an incoming call on system-wide hold, so the call can be
retrieved from any phone within the location).
You should announce "You've got a call on 701" or "There's a call waiting for you on 702", etc.
Tips:
Accepting Calls
Either pick up the handset, press the Headset button (if a headset's connected), press the
Speaker button, or press the Answer soft key on the LCD display.
1. With the caller on the line, press the Call Park Function Key.
2. Wait for about (2) seconds to hear the "Call Park extension number" (i.e. 701 or 702).
3. Then press the End soft key or hang up the handset (you must do this for the call to be in
Park mode).
4. The Parked call can be retrieved via any phone by dialing the "Call Park extension number"
within (2.5) minutes.
Transferring Calls — Direct Voicemail Transfer
(This function allows users to transfer directly to an extension's voicemail without ringing the
phone).
1. Press the Transfer button or XFER soft key, dial * 8 followed by the destination mailbox
number, then press XFER again.
Conference Calls — 3-Party Audio Conferencing
Transferring Calls — Announced/Attended Transfer
While the 1st party is on the phone, press the Transfer button or XFER soft key, dial the
number to transfer (internal or external), then press the Dial soft key.
Announce/notify the receiving party about the transfer.
Press the XFER soft key to complete the transfer, or press End, then Resume to return to
the 1st party.
While the 1st party is on the phone, press the Conf soft key at the bottom of the LCD
display or Conference button.
Display the 2nd party phone number (internal or external phone number), then press the
Dial soft key.
Press the Conf soft key again - to join the conference, use Navigation Keys (up or down)
to select the caller on-hold and press OK.
You my press the End soft key to end the conference, or Split to split the callers.
Plug in the Bluetooth adaptor. Press the MENU softkey and go to BASIC > BLUETOOTH.
Select ENABLED and press OK. Put your headset in pairing mode, then press the SCAN
softkey. Once your headset is found, select it and press the CONNECT softkey.
Plug in the WiFi adaptor. Press the MENU softkey and go to BASIC > WLAN.
Select ENABLED and press OK. Then press the SCAN softkey to search for available wireless
networks.
Select AVAILABLE NETWORK and press the ENTER softkey. Then select your wireless
network, press CONNECT, and enter your password.
Transferring Calls — Unannounced/Blind Transfer
1. While the 1st party is on the phone, press the Transfer button or XFER soft key, dial the
number to transfer to (internal or external), then press XFER again to complete the transfer.
Bluetooth
Wi-Fi
Copyright © 101VOICE. All rights reserved.
IP862G IP Phone User Guide - Powered by 101VOICE
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Access phone's menu / select sub-menu.
Select a line to make or answer a call, or place a call on hold.
When PFK is flashing, press to retrieve a call on hold.
Use to dial a number, or enter a name.
Displays menu, date/time, phone number/name, call status and soft keys
OK
Telephone Lines
Key Pad
Color LCD Screen
Key Function
Enter the phone number on telephone dialpad.
Either pickup the handset, press the Headset button (if a headset's connected), press the
Speaker button, or press the Dial softkey on the bottom of the LCD display.
To end the call, either hang up the handset, press End soft key, or press the Speaker button