2N Helios IP Safety User manual
www.2n.czVersion
2N
®Helios IP Safety
Emergency IP Intercom
Installation Manual
2.1
The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telecommunications
equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private
branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has
been ranked among the Czech top companies for years and represented a symbol of
stability and prosperity on the telecommunications market for almost two decades. At
present, we export our products into over 120 countries worldwide and have exclusive
distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands protected
by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On
www.faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...“.
2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies
®Helios IP Safety
with all basic requirements and other relevant provisions of the 1999/5/EC directive. For
the full wording of the Declaration of Conformity see the CD-ROM enclosed or our website
at www.2n.cz.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee a high quality, technical level and professional aspect of all our
products.
Content
Content
1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1ComponentsandAssociatedProducts ...............................6
1.2TermsandSymbols ..............................................9
2. Description and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.1BeforeYouStart .................................................11
2.2MechanicalInstallation ............................................12
2.3ElectricInstallation ...............................................23
2.4ExtendingModuleConnection ......................................27
3. Function and Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.1Configuration ...................................................33
3.2Maintenance ....................................................36
4. Technical Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5. Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5.1Troubleshooting .................................................40
5.2Directives,LawsandRegulations ...................................41
5.3GeneralInstructionsandCautions ...................................43
42N TELEKOMUNIKACE a.s., www.2n.cz
®
1. Product Overview
Here is what you can find in this section:
1.1 Components and Associated Products
1.2 Terms and Symbols
Basic Features
2N
®Helios IP Safety is a highly resistant and reliable IP door access intercom
provided with a lot of useful above-standard functions. Supporting the SIP standard
and being compatible with the leading IP PBX and telephone suppliers, 2N
®Helios IP
can make use of all VoIP services. can work as aSafety 2N
®Helios IP Safety
standard or emergency door access intercom for buildings, entrances to premises or
garages, manufacturing halls, highways and so on.
2N
®Helios IP Safety is equipped with two very sensitive microphones and an up to
10 W loudspeaker. Thanks to an integrated acoustic echo cancelling (AEC) system, the
product provides mutual audibility even of persons talking at the same time under
normal conditions.
2N
®Helios IP Safety can be equipped with a colour wide-angle camera, which
displays the calling person on the called party's video telephone or PC monitor.
2N
®Helios IP Safety can be provided with 1, 2 or 4 pre-programmed buttons. You
can set up to three telephone numbers and time profiles for each of the buttons to
increase the accessibility of the called party.
2N
®Helios IP Safety can be equipped with a numerical keypad to be used as a code
lock for lock switch activating or telephone/subscriber number dialling.
2N
®Helios IP Safety is equipped with an electric lock switch. You can control the
switch using a numerical keypad or, during a call, using any telephone set. An
additional switch module can be installed if necessary. A wide range of settings allow
for a variety of applications.
52N TELEKOMUNIKACE a.s., www.2n.cz
®
2N
®Helios IP Safety can also be provided with RFID card reader modules.
2N
®Helios IP Safety is very easy to install. All you have to do is connect the system
into your LAN via a network cable and feed it from a 12 V power supply or your PoE
supporting LAN.
Configure using your PC via any web browser. Use the 2N
®Helios IP Safety IP
to manage extensive systems easily and quickly.Manager 2N
®Helios IP Safety
Advantages of Use
Uncompromising Antivandal design
High coverage level – up to class IP69K
Variable mounting options (brick/plasterboard flush mounting, surface mounting)
Sensitive microphone and powerful loudspeaker
Bidirectional communication – acoustic echo cancelling
Integrated colour camera with wide-angle lens
Optional dial buttons including name tags and backlight
Optional numerical keypad with backlight
Integrated electronic lock switches with wide setting options
Optional integrated RFID card reader module
LAN (PoE) or external 12 V power supply
Configuration via web interface or dedicated PC application
SIP 2.0 support
Up to 999 telephone directory positions
Up to 20 user time profiles
Video codecs (H.263+, H.264, MPEG-4, JPEG)
Audio codecs (G.711, G.729)
HTTP server for configuration
SNTP client for time synchronisation with server
RTSP server for video streaming
SMTP client for e-mail sending
TFTP client for automatic configuration and firmware update
62N TELEKOMUNIKACE a.s., www.2n.cz
®
1.1 Components and Associated Products
Basic Units
9152101Part No.
1 button
9152101WPart No.
1 button, 10 W loudspeaker, IP69K
2N® Helios IP Safety is designed for outdoor applications and requires no additional
roof. W-including Part Nos. are intended for WAP pressure cleaning and extremely
noisy environments (such as highways, etc.).
2N® Helios IP Safety units can wall mounted without requiring any additional
accessories. Use the appropriate mounting box (see below) for plasterboard and flush
mounting.
72N TELEKOMUNIKACE a.s., www.2n.cz
®
Mounting Accessories
9152000Part No.
Mounting frame
orange
Aluminum
9151001Part No.
Brick flush mounting box
Stainless steel
9151002Part No.
Plasterboard flush mounting box
VoIP Telephones
91378351Part No.
Grandstream GXV3140 VoIP video telephone
91378354Part No.
Grandstream GXV3175 VoIP telephone
Electric Locks
932070EPart No.
BEFO 1211 12 V / 600
mA
932080EPart No.
BEFO 1221with
momentum pin
932090EPart No.
BEFO 1211MBwith mechanical
blocking
82N TELEKOMUNIKACE a.s., www.2n.cz
®
Power Supply
Part No.
91378100E
Part No.
91378100US
PoE injector
91341481EPart No.
Adapter 12 V / 2 A
A stabilised power supply has to be used if
the Ethernet
(PoE) power supply is not available.
932928EPart No.
12 V transformer
Additional Modules
9151010Part No.
Additional switch with normally open/closed contact
and 12 V switched output.
Part No.
9159010
Security Relay
Part No.
9137410E
External IP
relay
92N TELEKOMUNIKACE a.s., www.2n.cz
®
1.2 Terms and Symbols
The following symbols and pictograms are used in the manual:
Safety
abide by this information to prevent persons from injury.Always
Warning
abide by this information to prevent damage to the device.Always
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.
102N TELEKOMUNIKACE a.s., www.2n.cz
®
2. Description and Installation
Here is what you can find in this section:
2.1 Before You Start
2.2 Mechanical Installation
2.3 Electric Installation
2.4 Extending Module Connection
112N TELEKOMUNIKACE a.s., www.2n.cz
®
2.1 Before You Start
Product Completeness Check
Before you start please check the contents of your delivery:2N® Helios IP Safety
1× 2N® Helios IP Safety
1× Torx 10 / Torx 20 double-ended wrench
1× spare sealing for big bushing for a thick cable, one hole
1× big blank with nut
1× this manual
1× mounting template
4× screws (5 × 80) mm
4× "intelligent" (8 × 50) mm dowels
Note
Mounting frame is not included – it is sold separately as order no.
9152000.
Bushing set is the same as for , but bushings are2N® Helios IP Safety
already mounted.
122N TELEKOMUNIKACE a.s., www.2n.cz
®
2.2 Mechanical Installation
Mounting Type Overview
Refer below for a list of mounting types and necessary components.
Flush mounting – classic bricks
What You Need:
A precisely cut hole or, optionally, the brick
flush mounting box, Part No. 9151001
Hole: (132 × 223 × 83) mm (with flush
mounting box)
Hole: (112 × 220 × 70) mm (without flush
mounting box)
Flush mounting – thermally insulated wall
What You Need:
Longer screws (depending on the thermal
insulation thickness)
Hole: (112 × 220 × 70) mm
132N TELEKOMUNIKACE a.s., www.2n.cz
®
Flush mounting – hollow bricks
What You Need:
Brick flush mounting box, Part No. 9151001
Hole: (132 × 223 × 83) mm
Flush mounting – plasterboard wall
What You Need:
Plasterboard flush mounting box, Part No.
9151002
Hole: (118 × 235) mm
Wall mounting (concrete and steel structures, entry barrier columns,
etc.)
What You Need:
Just your unit2N ® Helios IP Safety
142N TELEKOMUNIKACE a.s., www.2n.cz
®
Common Mounting Principles
Caution
The warranty does not apply to the product defects and failures arisen as
a result of improper mounting (in contradiction herewith). The
manufacturer is neither liable for damages caused by theft within an area
that is accessible after the attached electric lock is switched. The product
is not designed as a burglar protection device except when used in
combination with a standard lock, which has the security function.
When the proper mounting instructions are not met, water might get in
and destroy the electronics. It is because the intercom circuits are under
continuous voltage and water infiltration causes an electro-chemical
reaction. The manufacturer's warranty shall be void for products damaged
in this way!
Tip
Select flush mounting where possible to make your product elegant
looking, more vandal resistant and more secure.
You can purchase the flush mounting box in advance and hire an
installation professional to make the basic installation work. Moreover, the
mounting box helps you align the intercom vertically (with a deviation of
up to 2°).
Caution
Make sure that the dowel holes have the required diameter. If the
diameter is too large, the dowels may get loose. Use some suitable
building adhesive to keep the dowels in place.
Make sure that the hole depth is sufficient too! The dowel length is 50 mm
and the screw length is 90 mm.
Remember that dowels of poor quality may easily get loose and fall out of
the wall!
Stainless steel screws are used for the assembly. 2N® Helios IP Safety
Other screws than stainless steel ones corrode soon and may aesthetically
deteriorate the surrounding environment!
Having removed the front panel, make sure that no dirt gets inside the
product (especially onto the sealing surface and microphone sound
guides).
Note
The microphone sound guides are normally loose after the front panel is
removed! The screw is only used as a fall-out protection during
installation.
152N TELEKOMUNIKACE a.s., www.2n.cz
®
Flush Mounting – Classic Bricks
If you use the brick flush mounting box, follow the instructions included in the box. If
you do not use the mounting box, follow the instructions below:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Make a hole using the template.
Suppose that all the required cables
have been carried into the hole.
Unpack the frame, put the intercom
inside and place the set onto the hole
to make sure that the hole is deep
enough and the uneven edge is
perfectly covered with the frame.
Make sure that the dowel holes are
drilled accurately! You will not be
able to align considerable
inaccuracies with this way of
mounting! Push or hammer the
enclosed dowels into the drilled
holes. Use some suitable building
adhesive if the dowels are too loose.
Remove the front panel from the
intercom.
Select the holes for cable supply.
Insert the blanks into the other holes.
Apply the cable bushings or a suitable
sealant to prevent penetration of
insects or water. You can also insert
the small bushing in the intercom
bottom hole.
Put the frame on the intercom.
Place the intercom into the hole while
introducing the cables. Leave some of
the cables inside the unit as a reserve
and the rest under the intercom
bottom.
Insert the enclosed screws in the
lateral mounting holes making sure
they have penetrated into the
dowels. Tighten all the screws
properly. Tip: The screw tightening
sequence may affect the intercom
position.
We recommend to seal the frame –
wall gap with a silicone or another
sealant to avoid wall dampening as a
result of water leakage.
Do not complete mounting until you
have finished electrical installation –
refer to Mounting Completion
162N TELEKOMUNIKACE a.s., www.2n.cz
®
Flush Mounting – Thermally Insulated Wall
Cut out the thermal insulation layer using the template (the same as for classic brick
wall).
Suppose that all the required cables have been carried into the drilled hole. Now follow
the instructions applicable for classic brick flush mounting. However, remember that
thermally insulated walls show less strength than classic brick walls.
Caution
The hole depth depends on the insulation layer thickness. If the insulation
layer is rather thick, you may need longer screws! If there are hollow
bricks under the insulation, make sure that your screws pass through the
whole dowel (50 mm) and fix the dowel reliably.
Make sure that the dowel holes have the required diameter. If the
diameter is too large, the dowels may get loose. Use some suitable
building adhesive to keep the dowels in place.
Make sure that the hole depth is sufficient too! The dowel length is 50 mm
and the screw length is 90 mm.
172N TELEKOMUNIKACE a.s., www.2n.cz
®
Flush Mounting – Hollow Bricks
Suppose you intend to install your unit into a wall made of2N ® Helios IP Safety
hollow bricks. Note that the external side of the bricks gets damaged by cutting and
the dowels cannot practically be fixed into the thin internal part of the bricks.
Therefore, use the brick flush mounting box and follow the instructions included
therein.
Flush Mounting – Plasterboard
Use the plasterboard flush mounting box and follow the instructions included therein.
182N TELEKOMUNIKACE a.s., www.2n.cz
®
Wall Mounting
Wall (surface) mounting is used where flush mounting is inapplicable (in concrete and
steel structures, entry barrier columns, etc.). The frame is not used.
Caution
Wall mounting may be a problem where vandals may destroy the unit (in
public garages, e.g.). Therefore, use steel fixing elements instead of the
dowels and screws included in the delivery.
Be sure to insert plugs into unused bushing holes to avoid water leakage
during facade cleaning, for example. Never leave the holes open for even
a short time (one day delay between mounting and cable connection,
e.g.).
Warning
Eliminate the risk of accident! Wall mounting is not suitable for narrow
passages or places where people's attention may be distracted. The
manufacturer shall not be liable for injuries incurred as a result of unsafe
mounting!
192N TELEKOMUNIKACE a.s., www.2n.cz
®
1.
2.
3.
4.
5.
6.
Select the 2N® Helios IP Safety
position with respect to the supply
cables. Where the cables are installed
inside a structure or wall, use the
hole at the intercom bottom.
Drill holes of the depth of 70 mm for
dowels in the wall as shown in the
figure. Push or hammer the enclosed
dowels into the drilled holes. Use
some suitable building adhesive if the
dowels are too loose. Use fixing
elements of your own for steel
structure surface mounting (metric
screws + nuts, e.g.).
Remove the front panel from the
intercom.
Select the holes for cable supply.
Select and mount the bushings
depending on the cables: 2-hole
bushing or 1-hole bushing or both.
Insert the blanks in the other holes.
Put the intercom on the
wall/structure while introducing
cables inside. Leave some of the
cables inside the unit as a reserve.
Insert the plugs in the unused
bushings and tighten the bushing
nuts carefully.
Do not complete mounting until you
have finished electrical installation –
refer to Mounting Completion. Where
cables lead along the surface, use the
bushings included in the delivery.
Use of Cable Bushings
The cable bushings included in the delivery are designed for 2N® Helios IP Safety
the following cables:
Big bushing: for two cables of the diameter of 5–6 mm (UTP cable), or, upon
insert replacement, for one thick cable/tube of the diameter of up to 14 mm.
Small bushing: for one cable of the diameter of 5–8 mm.
Tip
Even a LAN cable including the RJ-45 connector can go through the big
bushing. See below for instructions.
202N TELEKOMUNIKACE a.s., www.2n.cz
®
How to Pull a RJ-45 Terminated Cable through a Bushing
1. Unscrew the big bushing nut completely.
2. Remove the sealing including the cover from the bushing. Cut either of the
components as shown in the figures.
3. Put the bushing nut on the cable and insert the sealing.
4. Replace the cover onto the sealing.
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