2N Indoor View User manual

2N® Indoor View User
Manual
v.2.40
www.2n.com

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Content:
1. Product Description
1.1 Product Description
1.2 Differences between Models and Associated Products
1.3 Terms and Symbols Used
1.4 Safety Precautions
2. Description and Installation
2.1 Before You Start
2.2 Quick Installation Guide
2.3 Installation Conditions
2.4 2N® Indoor View LAN Location via 2N® Network Scanner
2.5 IP Address Lookup
3. Configuration
3.1 Factory Reset
3.2 Software Configuration
4. Device Control via Display
4.1 Call Log
4.2 Directory
4.3 Settings
5. Operational Statuses
6. Maintenance – Cleaning
7. Technical Parameters
8. Supplementary Information
8.1 Troubleshooting
8.2 Directives, Laws and Regulations – General Instructions and Cautions

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1. Product Description
In this section, we introduce the 2N®Indoor View product, outline its application options and
highlight the advantages following from its use. The section also includes safety precautions.
1.1 Product Description
1.2 Differences between Models and Associated Products
1.3 Terms and Symbols Used
1.4 Safety Precautions
1.1 Product Description
2N®Indoor Viewis a stylish, compact-design indoor IP/SIP unit providing audio and video
communication with the 2NIP intercoms. The device includes a panel with a touch layer on 3
mm thick hardened glass, speakerphone and high-quality microphone providing excellent
audibility and intelligibility, Ethernet interface for LAN connection and external power supply,
induction loop and doorbell connectors.2N®Indoor View is a top-quality, cost efficient and
easy to install and configure answering unit.One installation can combine variable answering
units manufactured by 2N Telekomunikace a.s.
2N®Indoor View is equipped with a specific user interface for an increased user comfort and
safety.
2N®Indoor View basic features
7" color LCD video display,
full duplex handsfree HD audio communication,
LAN interface with PoE supply option,
easy flush mounting,
the device can be combined in installations with 2N®Indoor Touch,2N®Indoor Compact
or2N®Indoor Talk answering units,
remote administration and configuration via 2N®Remote Configuration,
call setup option via 2N®Mobile Videoon a smartphone,
DND mode and parental lock,
remote door lock control,
time display at relax,
display of the current weather,
integrated administrator web interface,
external doorbell button input,
external power supply input,
induction loop output,

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1.2 Differences between Models and Associated Products
2N®Indoor View indoor units
2N Part No.91378601
Axis Part No. 02087-001
2N®Indoor View – black
Indoor answering audio/video unit with touchscreen
designed for all 2N IP intercoms
2N Part No. 91378601WH
Axis Part No. 02088-001
2N®Indoor View – white
Indoor answering audio/video unit with touchscreen
designed for all 2N IP intercoms

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Other Indoor Units and Accessories
Part Numbers:
2N Part No.
91378375
Axis Part No.
01668-001
2N Part No.
91378376
Axis Part No.
01670-001
2N®Indoor Touch 2.0– black
WiFi version (third and fourth Part Nos.)
2N®Indoor Touch 2.0, an elegant indoor touch panel, is designed for
all of the 2N IP intercoms. The display panel shows you the person
standing at your door and helps you make conversation with the
visitor, open the door lock or switch on the entrance hall lights.
2N Part No.
91378382
Axis Part No.
01425-001
2N®Indoor Touch – desk stand black

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Part Numbers:
2N Part No.
91378375WH
Axis Part No.
01669-001
2N Part No.
91378376WH
Axis Part No.
01671-001
2N®Indoor Touch 2.0– white
WiFi version (third and fourth Part Nos.)
2N®Indoor Touch 2.0, an elegant indoor touch panel, is designed for
all of the 2N IP intercoms. The display panel shows you the person
standing at your door and helps you make conversation with the
visitor, open the door lock or switch on the entrance hall lights.
2N Part No.
91378382W
Axis Part No.
01426-001
2N®Indoor Touch– desk stand white

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2N Part No.
91378501
Axis Part No.
01935-001
2N®Indoor Compact – black
Indoor answering audio/video unit with touchscreen designed for all
2N IP intercoms
2N Part No.
91378501WH
Axis Part No.
01936-001
2N®Indoor Compact – white
Indoor answering audio/video unit with touchscreen designed for all
2N IP intercoms

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2N Part No.
91378401
Axis Part No.
01698-001
2N®Indoor Talk – black
Indoor answering audio unit with touchscreen designed for all 2N IP
intercoms
2N Part No.
91378401WH
Axis Part No.
01699-001
2N®Indoor Talk – white
Indoor answering audio unit with touchscreen designed for all 2N IP
intercoms
Mounting Accessories
2N Part No.
91378800
Axis Part No.
01700-001
Installation box for 2N indoor answering units for installation in a wall
or plasterboard.
Not included in the 2N®Indoor View package.

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2N Part No.
91378803
Axis Part No.
02320-001
Wall mounting box for 2N answering units
Not included in the 2N®Indoor View package.
2N Part No.
91378802
Axis Part No.
02039-001
Stand for the 2N indoor answering unit.
Not included in the 2N®Indoor View package.

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VoIP Phones
2N Part No. 91378358
Axis Part No. 01421-001
Grandstream GXV3240 VoIP video telephone
GXV3240 is the successor to the popular GXV3140
model, which provides comfortable video calls in
the IP network. Touchscreen and keypad control.
2N Part No. 91378357
Axis Part No. 01422-001
Grandstream GXV3275 VoIP video telephone
GXV3275 is the successor to the popular GXV3175
model, which provides comfortable video calls in
the IP network. Touchscreen control.

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1.3 Terms and Symbols Used
The following symbols and pictograms are used in the manual:
1.4 Safety Precautions
The manufacturer reserves the right to modify the product in order to improve its qualities. The
manufacturer continuously responds to the clients' requirements by improving the software.
Refer to the wiki.2n.com company websites for the latest 2N®Indoor View firmware and User
Manual.
Where necessary, the device can be installed at a safe distance from the prohibited area
and an Ethernet cable can only be carried to the required site.
Install2N®Indoor View out of reach of sensitive devices and human bodies as it emits
electromagnetic interference.
The permitted scope of operating temperatures is specified in chapter6. Technical
Parameters.
The device may not be operated at places exposed to direct sunlight or near heat sources.
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Safety
Always abide by this information to prevent persons from injury.
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Warning
Always abide by this information to prevent damage to the device.
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Caution
Important informationfor system functionality.
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Tip
Useful informationfor quick and efficient functionality.
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Note
Routines or advice for efficient use of the device.

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2N®Indoor View is designed for indoor use. It may not be exposed to rain, flowing water,
condensing moisture, fog, and so on.
It may not be exposed to aggressive gases, acid and solvent vapors, etc.
It is designed for LAN connection.
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Caution
This product and its installation and configuration techniques are not intended for
persons with diminished physical, sensory or mental capacities or persons with
limited experience and knowledge unless expertly supervised or duly advised as to
the use of this product by a person responsible for their safety.

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2. Description and Installation
This section describes how to install and connect 2N®Indoor View properly.
Here is what you can find in this section:
2.1 Before You Start
2.2 Quick Installation Guide
2.3 Installation Conditions
2.4 2N® Indoor View LAN Location via 2N® Network Scanner
2.5 IP Address Lookup
2.1 Before You Start
Package Completeness Check
Please check the product delivery before starting installation: Contents:
1x 2N®Indoor View
2x External power and doorbell button terminals
1x Certificate of ownership
1x 2.5 mm hexagon key wrench
1x Quick Start manual
1x display cleaning cloth

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1.
2.
3.
4.
Front Layout
Display
Microphone
Speaker
Anchoring holes

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1.
2.
3.
4.
5.
Backside Connectors
Output for connection of an external induction loop
Reset button
Doorbell button input
12 V / 1 A DC power supply input
Ethernet
2N®Indoor View is designed for flush mounting (brick, plasterboard, wood). Use the flush
mounting box (Part No. 91378800), which is not included in the package. Alternatively, the
product can be mounted into a desk stand (Part No. 91378802), which is not included in the
package.

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Cut a circular hole in the wall of the diameter of 103 mm and depth of 50 mm before installation.
It is assumed that all necessary cables of the maximum length of 25 cm will lead to the hole.Put
the flush mounting box in the hole to make sure that the hole is deep enough.If the hole
complies with the box size, wall in the box and level the box using a water level on the holding
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Caution
Before starting the mechanical installation on a selected place, make sure
carefully that the preparations connected with it (drilling, wall cutting) cannot
damage the electrical, gas, water and other existing wires and pipes.

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clips.When the mortar hardens, break off the clips and cap the box with the cover provided.Use
anchoring elements to fix the device into plasterboard.
For actual fixing of the 2N®Indoor Viewto the flush-mount box, have the 2.5 mm Allen key
which is included in the box of the 2N®Indoor View at the ready.
2.2 Quick Installation Guide
Remove the cover from the walled-in 2N®Indoor View flush mounting box. Remove the pre-
prepared cabling, UTP cable, doorbell twin cable and power supply cable. Shorten the cables to
150 mm or less as required. Connect the doorbell twin cable or power supply cable to the
connector provided. Crimp the RJ-45 connector onto the UTP cable. Take2N®Indoor View and
lean its bottom edge against the wall below the flush mounting box. First plug the green power/
doorbell connector. Connect the LAN connector. Put the cables carefully in the pre-drilled
2N®Indoor View back slot to prevent themfrom blocking any horizontal levelling movement
during the final installation stage. Insert 2N®Indoor View in the flush mounting box making sure
that it clicks onto the levelling pins, The pins allow for a 5–6 ° inclination on either side for
Tip
Drill template.pdf
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Note
When installing the 2N®Indoor Viewinto the wall, the local standards relating to
installation of electrical devices in flammable material must be taken into
consideration.

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1.
2.
3.
4.
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accurate horizontal levelling.Apply the boxscrew nuts with the hexagon key wrench
provided.Level 2N®Indoor View with a water level and tighten the screws
gently.Now2N®Indoor View is ready for basic operation.
Alternatively, install the device in a stand. Within installation preparations, take out the pre-
prepared cabling, UTP cable, doorbell (twin) cable and power supply. Shorten the cables to the
required length. Connect the doorbell twin cable or power supply into the connector. Crimp an
RJ-45 connector onto the UTP cable. See the figures and installation instructions below.
Pull the cables through the hole in the stand bottom.
First connect the green power supply/doorbell connector to the device. Then connect the
LAN connector. Install the cables carefully into the pre-prepared groove on the back side
so that they cannot get in the way and prevent free movement in the final installation
stage.
Put the device on the stand making sure that it fits onto the centering pins. The aligment
of the stand bottom edge and the device bottom strip means that the device is installed
propely. Fit the device to the stand by tightening the screws through the front side. Use a
hexagon key wrench for tightening. Tighten the screws gently.
Remove the protective foil from the antislip belts on the stand bottom and install the
device on a selected place. Now the device is ready for basic operation.
2N®Indoor View consumption with variable power supplies:
Supply type Consumption
PoE, IEEE 802.3af 12 W
12 V / 1 A 12 W
2.3 Installation Conditions
Make sure that the following2N®Indoor View installation conditions are met:
There must be enough space for the device installation.
The device is designed for vertical wall mounting (perpendicular to the floor) in the height
of up to 120 cm above the floor.If necessary, operate the device in a position other than as
aforementioned for a short time only, for quick testing purposes in a servicing center, for
example.
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Warning
Do not connect any external power supply if PoE is used and vice versa.
If you use a power adapter other than the recommended one, do not exceed the 12
V rated supply voltage. Also check the supply voltage polarity. Higher voltage
values or misconnections may result in an irreplaceable device damage.

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Exceeding the allowed operating temperature may not affect the device immediately but
leads to premature ageing and lower reliability. For the acceptable range of operating
temperatures and relative humidity values refer to S. 6. Technical Parameters.
The device is not designed for environments with increased vibrations such as means of
transport, machine rooms and so on.
The device is not intended for dusty environments and places with unstable humidity and
abrupt temperature changes.
Thedevice may not be exposed to aggressive gas, acid vapors, solvents, etc.
The device is not intended for direct connection into the Internet/WAN.
The device must be connected to the Internet/WAN via a separating active network
element (switch/router).
The device is designed for indoor use. It may not be exposed to rain, flowing water,
condensing moisture, fog, etc.
The device cannot be operated on places exposed to direct sunshine and near heat
sources.
Keep some free space above and below the device to allow air to flow and conduct heat
away.
No strong electromagnetic radiance is allowed on the installation site.
Make sure that the VoIP connection is configured properly according to the SIP and other
VoIP recommendations.
It is recommended that the power adapter be connected to the mains via a UPS and
reliable overvoltage protection.
Power Supply Connection
You can feed 2N®Indoor Viewas follows:
Use a 12 V / 1 A DC power adapter connected to the backside terminal board.
Use an Ethernet cable connected to a PoE supply or PoE supporting Ethernet switch/
router.
PoE Supply Connection
Use a standard straight RJ-45 terminated cable to connect2N®Indoor View to the Ethernet. The
device supports the 10BaseT and 100BaseT protocols.
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Caution
Factory reset results in a change of the Ethernet interface configuration!
A defective Ethernet cable may lead to a high packet loss in the Ethernet and
subsequent instability and poor call quality!
The optimum LAN port mode setting is 10 Mbps for a proper functionality, refer to
3.2.5.1 Network.

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Ethernet cable connector Ethernet socket
Firmware Upload
We recommend that the 2N®Indoor View firmware is upgraded during installation. Refer to
www.2n.comfor the latest FW version. Refer to3.2.5 System for the firmware upgrade
procedure.
2.4 2N® Indoor View LAN Location via 2N® Network Scanner
2N®Indoor View is configured via the administration web server. Connect the device to the LAN
IP and make sure it is properly powered.
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Warning
Do not connect any external power supply if PoE is used and vice versa.
Connection of a defective or improper power supply may lead to a temporary or
permanent device failure.
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Warning
This product cannot be connected directly to the telecommunications lines (or
public wireless LANs) of any telecommunication carriers (e.g. mobile
communications carriers, fixed communications carriers, or internet providers). In
the case of connecting this product to the Internet, be sure to connect it via a
router.
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