2N Helios IP Verso User manual

www.2n.czVersion
2N
®Helios IP Verso
Modular IP Intercom
Installation Manual
2.7



The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telecommunications
equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private
branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has
been ranked among the Czech top companies for years and represented a symbol of
stability and prosperity on the telecommunications market for almost two decades. At
present, we export our products into over 120 countries worldwide and have exclusive
distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands protected
by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On
www.faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...“.
2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies
®Helios IP Verso
with all basic requirements and other relevant provisions of the 1999/5/EC directive. For
the full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our
website at www.2n.cz.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee a high quality, technical level and professional aspect of all our
products.
Content

Content
1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1ComponentsandAssociatedProducts ...............................6
1.2TermsandSymbols ..............................................29
2. Description and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.1BeforeYouStart .................................................31
2.2MechanicalInstallation ............................................32
2.3ElectricInstallation ...............................................98
2.4ExtendingModuleConnection ......................................103
2.5Completion .....................................................115
3. Function and Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
3.1Configuration ...................................................119
3.2IntercomControlasViewedbyExternalUser ..........................121
3.3ElectronicButtonsequippedIntercomasViewedbyExternalUser .........124
3.4IntercomControlasViewedbyInternalUser ...........................125
3.5Maintenance ....................................................127
3.6Downloads .....................................................128
4. Technical Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
5. Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . . 133
5.1Troubleshooting .................................................134
5.2Directives,LawsandRegulations ...................................135
5.3GeneralInstructionsandCautions ...................................137

42N TELEKOMUNIKACE a.s., www.2n.cz
®
1. Product Overview
Here is what you can find in this section:
1.1 Components and Associated Products
1.2 Terms and Symbols
Basic Features
2N
®Helios IP Verso is an elegant and reliable intercom equipped with lots of useful
functions. Thanks to SIP support and compatibility with major brands of PBX
manufacturers, it can benefit from using VoIP networks. can be2N
®Helios IP Verso
used as a door or special purpose intercom for office buildings, residential areas and
other applications.
2N
®Helios IP Verso is a modular system: the user determines its configuration
according to the needs of the particular installation. Unlike other intercoms, 2N®
is not delivered as a compact unit. After choosing the installationHelios IP Verso
mode and particular modules, the user gets separate parts to be assembled using the
plug&play connections. This approach allows for unique individual combinations and
also leaves space for adding of additional modules later on.
Wide angle HD camera – allows the tenant to see the calling person on his or her
videophone or PC screen in high resolution. The camera itself is hidden behind a
darkened glass, so it is not visible. The intercom is equipped with night vision, which
automatically selects the night/day mode according to light.
Quick dial buttons – there are 146 quick dial buttons in total in multiple button
modules. For each button, up to three separate phone numbers plus substitute users
can be defined, which ensures that the called user is reached whenever needed. The
buttons are backlit with a clear mechanical response. The nametag surface is scratch
resistant.
Keypad – is a keypad module that allows the user to use the intercom as a code lock
and dial a phone number or phonebook position of the called user.
RFID card reader – the card reader module brings the access control functionality
according to the RFID card or keyfob. With the advanced features, other functions can

52N TELEKOMUNIKACE a.s., www.2n.cz
®
be RFID card controlled too.
Electric lock control – As part of the access system, the electrical lock can be
controlled by a code entered on the keypad or the called phone, with the RFID card, via
a PC application, etc. When necessary, more electrical outputs can be added.
Numerous parameters allow for a wide spectrum of applications.
Robustness – is designed as a vandal resistant intercom,2N
®Helios IP Verso
which withstands mechanical or weather conditions with no need to purchase extra
accessories.
Audio quality – using the automatic echo cancelling system, full duplex
communication is available at any time.
The installation of is very easy, all you have to do is2N
®Helios IP Verso
assemble the required arts and modules and attach the network cable. The modules
are plug&play, so there is no need to configure them manually. The intercom can be
supplied from a 12 V DC power source, or using a PoE switch.
Use your PC with any internet browser to configure . Apply the 2N
®Helios IP Verso
to configure extensive installations of multiple intercoms.2N Access Commander
®
Advantages of Use
Elegant design
Weather resistant
Various modes of installation (flush, surface, plasterboard)
Sensitive microphone and loud speaker
Both-way audio communication – acoustic echo cancellation
Integrated colour HD camera with wide-angle lense and hidden night vision
Selectable number of quick dial buttons with nametags and backlight
Optional numeric keypad with backlight
Option to have multiple modules of the same kind – for example, card reader for
both entering and leaving the building
Integrated switches of electric locks with wide setting options
Optional integrated RFID card reader module
PoE or 12 V DC power supply
Configuration using web interface or dedicated PC application
VoIP standard SIP 2.0 support
999 Phone Book positions
20 user time profiles
Video codecs (H.263, H.263+, H.264, MPEG-4, MJPEG)
Audio codecs (G.711, G.729, G.722, L16/16kHz)
HTTP server for configuration
SNTP client for time synchronisation
RTSP server for audio and video streaming, ONVIF compatible
SMTP client for email sending, Picture to Email feature
TFTP/HTTP client for automated firmware and configuration upgrade and update

62N TELEKOMUNIKACE a.s., www.2n.cz
®
1.1 Components and Associated Products
Main Units
9155101Part No.
Main unit
9155101CPart No.
Main unit with camera
Frames
9155011Part No.
Flush mounting frame, 1
module
9155012Part No.
Flush mounting frame, 2
modules
9155013Part No.
Flush mounting frame, 3
modules
Caution
There must be just one (with/without a camera) main unit in every
installation. The main unit installation requires two frame/box positions;
the other position, however, is left for additional module installation.
One blind module is supplied with the main unit.

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®
9155021Part No.
Surface mounting frame, 1
module
9155022Part No.
Surface mounting box, 2
modules
9155023Part No.
Surface mounting box, 3
modules
Extending Modules
Tip
The 1-module frame is used when another module is added to the existing
installation or when the module is mounted to an extended
interconnecting cable for an outgoing reader, for example.
Tip
Be sure to order the covering frame for the flush or plasterboard mounting
box together with the flush mounting box
1-module frame 1-module flush mounting(Part No. 9155011) –
box (Part No. 9155014)
2-module frame (Part No. 9155012) – 2-module flush mounting
box (Part No. 9155015)
3-module frame (Part No. 9155013) – 3-module flush mounting
box (Part No. 9155016)

82N TELEKOMUNIKACE a.s., www.2n.cz
®
Part No. 9155030
–2N
®Helios IP Verso
Infopanel
The Infopanel module helps
you place such information
into the intercom installation
as house number, opening
hours and similar data. The
Infopanel backlight is
software controlled.
Part No. 9155031
2N
®Helios IP Verso
– Keypad
The numeric keypad
module helps you dial
users via their
phonebook positions or
phone numbers, control
the lock and use other
code-accessible
functions. The keypad
digits and symbols are
backlit.
Part No. 9155032
2N
®Helios IP Verso – RFID
Card Reader, 125 kHz
The card reader module
provides you with access
control via contactless cards
or keyfobs. The module
supports the 125 kHz
EM-41xx or HID Proximity
cards.
Part No. 9155033
2N
®Helios IP Verso –
RFID Card Reader, 13.56
MHz
The card reader module
provides you with access
control via contactless cards
or keyfobs. The module
supports the following 13.56
MHz cards or other carriers
(only card serial number is
read):
ISO/IEC 14443A Mifare
Classic 1k & 4k, DESFire
EV1, Mini, Plus S&X,
Ultralight, Ultralight C
ISO/IEC 14443B CEPAS,
HID iCLASS
JIS X 6319 Felica
Part No. 9155034
2N
®Helios IP Verso
– I/O module
The module provides
logical inputs and
outputs for sensor
integration or door
control. The module is
installed under another
module, i.e. needs no
separate position.
Part No. 9155035
2N
®Helios IP Verso –
buttons
A module with 5 mechanical
quick dial buttons. The
buttons are backlit and can
include nametags.

92N TELEKOMUNIKACE a.s., www.2n.cz
®
Part No. 9155036
–2N
®Helios IP Verso
electronic buttons
Not available yet - A module
with 5 electronic buttons for
quick dialling from the
phonebook. Use the arrow
buttons to browse through
every 5 phonebook positions
and the button next topress
the name in the current set
of five positions to dial.
Part No. 9155037
2N
®Helios IP Verso
– Wiegand module
The module helps you
interconnect your
system with other
systems via the
Wiegand interface. The
module is installed
under another module,
i.e. needs no separate
position.
Part No. 9155038
2N
®Helios IP Verso –
Tamper Switch
The module secures your
system against tampering by
detecting intercom opening
or top frame removing. The
module is installed on a
special place and needs no
separate position.
Part No. 9155039
Blind module
(One blind module is
supplied with the main unit.)
Part No. 9155040
2N
®Helios IP Verso
– RFID Card Reader, 13
MHz, NFC ready
The card reader module
provides you with
access control via
contactless cards or
keyfobs. The module
supports the following
13.56 MHz cards or
other carriers (only
card serial number is
read):
ISO/IEC 14443A Mifa
re Classic 1k & 4k,
DESFire EV1, Mini, Plus
S&X, Ultralight,
Ultralight C
ISO/IEC 14443B CEP
AS, HID iCLASS
JIS X 6319 Felica
ISO/IEC 18092 Smart
Phone with NFC/HCE
support, since Android
version 4.3
Part No. 9155041
Induction Loop module
The induction loop module is
used to transmit an audio
signal directly into a hearing
aid via a magnetic field.

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®
Part No. 9155042
2N
®Helios IP Verso –
secured RFID Card Reader,
13 MHz, NFC ready
Compatible with firmware
2.13 and higher.
The card reader module
provides you with access
control via contactless cards
or keyfobs. The module
supports the following 13.56
MHz cards or other carriers
(optionally card serial
number or PAC ID is read):
ISO/IEC 14443A Mifare
Classic 1k & 4k, DESFire
EV1, Mini, Plus S&X,
Ultralight, Ultralight C
ISO/IEC 14443B CEPAS,
HID iCLASS
JIS X 6319 Felica
ISO/IEC 18092 SmartPhon
e with NFC/HCE support,
since Android version 4.3
Part No. 9155050
1 m Extension cable
Only one extension
cable allowed.
Maximum bus length is
7 m.
Part. No. 9155051
Blind button

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®
Part No. 9155054
3 m Extension cable
Only one extension cable
allowed.
Maximum bus length is 7 m.
Part No. 9155055
5 m Extension cable
Only one extension
cable allowed.
Maximum bus length is
7 m.

122N TELEKOMUNIKACE a.s., www.2n.cz
®
Mounting Accessories
9155014Part No.
Flush mounting box, 1
module
9155015Part No.
Flush mounting box, 2
modules
9155016Part No.
Flush mounting box, 3
modules
Part No 9155061
Backplate 1 module
Part No 9155062
Backplate 2 modules
Part No 9155063
Backplate 3 modules
Part No 9155064
Backplate 2(w)x2(h)
modules
Part No 9155065
Backplate 3(w)x2(h)
modules
Part No 9155066
Backplate 2(w)x3(h)
modules

132N TELEKOMUNIKACE a.s., www.2n.cz
®
Part No 9155067
Backplate 3(w)x3(h)
modules
Part No. Name Description
9155101
2N
®
Helios IP
Verso –
Main unit There must be just one (with/without a camera) main unit in
every installation. The main unit installation requires two
frame/box positions; the other position, however, is left for
additional module installation.
9155101C
2N
®
Helios IP
Verso –
Main unit
with
camera
9155011
2N
®
Helios IP
Verso –
Flush
mounting
frame, 1
module
A 1-module covering frame for the flush/plasterboard
mounting box. The 1-module frame is used when another
module is added to the existing installation or when 1
module is mounted to an extended interconnecting cable for
an outgoing reader, for example. Be sure to order the flush
mounting frame together with the 1-module flush mounting
box No. 9155014.
9155012
2N
®
Helios IP
Verso –
Flush
mounting
, 2frame
modules
A 2-module covering frame for the flush/plasterboard
mounting box. Be sure to order the flush mounting frame
together with the 2-module flush mounting box No. 9155015
.
9155013
2N
®
Helios IP
Verso –
Flush
mounting
, 3frame
modules
A 3-module covering frame for the flush/plasterboard
mounting box. Be sure to order the flush mounting frame
together with the 3-module flush mounting box No. 9155016
.
9155014
2N
®
Helios IP
Verso –
Flush
mounting
, 1box
module
The box is designed for flush or plasterboard mounting of
1-module sets and delivered including accessories for
multiple box assemblies.

142N TELEKOMUNIKACE a.s., www.2n.cz
®
9155015
2N
®
Helios IP
Verso –
Flush
mounting
, 2box
modules
The box is designed for flush or plasterboard mounting of
2-module sets and delivered including accessories for
multiple box assemblies.
9155016
2N
®
Helios IP
Verso –
Flush
mounting
, 3box
modules
The box is designed for flush or plasterboard mounting of
3-module sets and delivered including accessories for
multiple box assemblies.
9155021
2N
®
Helios IP
Verso –
Surface
mounting
, 1frame
module
A 1-module covering frame for the surface mounting box.
The 1-module frame is used when another module is added
to the existing installation or when 1 module is mounted to
an extended interconnecting cable for an outgoing reader,
for example.
9155022
2N
®
Helios IP
Verso –
Surface
mounting
, 2frame
modules
A 2-module covering frame for the surface mounting box.
9155023
2N
®
Helios IP
Verso –
Surface
mounting
frame, 3
modules
A 3-module covering frame for the surface mounting box.
9155061
2N
®
Helios IP
Verso –
Backplate
1 module
A 1-module backplate for glass or not flat surface
installation.
9155062
2N
®
Helios IP
Verso
Verso –
Backplate
2 modules
A 2-module backplate for glass or not flat surface
installation.
9155063
2N
®
Helios IP
Verso –
Backplate
3 modules
A 3-module backplate for glass or not flat surface
installation.

152N TELEKOMUNIKACE a.s., www.2n.cz
®
9155064
2N
®
Helios IP
Verso –
Backplate
2(w)x2(h)
modules
A 2(w)x2(h)-module backplate for glass or not flat surface
installation.
9155065
2N
®
Helios IP
Verso –
Backplate
2(w)x3(h)
modules
A 2(w)x3(h)-module backplate for glass or not flat surface
installation.
9155066
2N
®
Helios IP
Verso –
Backplate
3(w)x2(h)
modules
A 3(w)x2(h)-module backplate for glass or not flat surface
installation.
9155067
2N
®
Helios IP
Verso –
Backplate
3(w)x3(h)
modules
A 3(w)x3(h)-module backplate for glass or not flat surface
installation.
9155030
2N
®
Helios IP
Verso
Verso –
Infopanel
The Infopanel module helps you place such information into
the intercom installation as house number, opening hours
and similar data. The Infopanel backlight is software
controlled.
9155031
2N
®
Helios IP
Verso –
Keypad
The numeric keypad module helps you dial users via their
phonebook positions or phone numbers, control the lock and
use other code-accessible functions. The keypad digits and
symbols are backlit.
9155032
2N
®
Helios IP
Verso –
RFID Card
Reader,
125 kHz
The card reader module provides you with access control via
contactless cards or keyfobs. The module supports the 125
kHz EM-41xx or HID Proximity cards.
9155033
2N
®
Helios IP
Verso –
RFID Card
Reader, 13
MHz
The card reader module provides you with access control via
contactless cards or keyfobs. The module supports the
following 13.56 MHz cards or other carriers (only card serial
number is read):
ISO/IEC 14443A Mifare Classic 1k & 4k, DESFire EV1, Mini,
Plus S&X, Ultralight, Ultralight C
ISO/IEC 14443B CEPAS, HID iCLASS
JIS X 6319 Felica
9155034
2N
®
Helios IP
Verso –
I/O
module
The module provides logical inputs and outputs for sensor
integration or door control. The module is installed under
another module, i.e. needs no separate position.

162N TELEKOMUNIKACE a.s., www.2n.cz
®
9155035
2N®
Helios IP
Verso –
buttons
A module with 5 mechanical quick dial buttons. The buttons
are backlit and can include nametags.
9155036
2N
®
Helios IP
–Verso
electronic
buttons
Not available yet - A module with 5 electronic buttons for
quick dialling from the phonebook. Use the arrow buttons to
browse through every 5 phonebook positions and press the
button next to the name in the current set of five positions to
dial.
9155037
2N
®
Helios IP
Verso –
Wiegand
module
The module secures your system against tampering by
detecting intercom opening or top frame removing. The
module is installed on a special place and needs no separate
position.
9155038
2N
®
Helios IP
Verso –
Tamper
Switch
The module secures your system against tampering by
detecting intercom opening or top frame removing. The
module is installed on a special place and needs no separate
position.
9155040
2N
®
Helios IP
Verso –
RFID Card
Reader, 13
MHz, NFC
ready
The card reader module provides you with access control via
contactless cards or keyfobs. The module supports the
following 13.56 MHz cards or other carriers (only card serial
number is read):
ISO/IEC 14443A Mifare Classic 1k & 4k, DESFire EV1, Mini,
Plus S&X, Ultralight, Ultralight C
ISO/IEC 14443B CEPAS, HID iCLASS
JIS X 6319 Felica
ISO/IEC 18092 SmartPhone with NFC/HCE support, since
Android version 4.3
9155041
2N
®
Helios IP
Verso –
Induction
Loop
module
The induction loop module is used to transmit an audio signal
directly into a hearing aid via a magnetic field.
9155042
2N
®
Helios IP
Verso –
secured
RFID Card
Reader, 13
MHz, NFC
ready
Compatible
with
firmware
2.13 and
higher.
The card reader module provides you with access control via
contactless cards or keyfobs. The module supports the
following 13.56 MHz cards or other carriers (optionally card
serial number or PAC ID is read):
ISO/IEC 14443A Mifare Classic 1k & 4k, DESFire EV1, Mini,
Plus S&X, Ultralight, Ultralight C
ISO/IEC 14443B CEPAS, HID iCLASS
JIS X 6319 Felica
ISO/IEC 18092 SmartPhone with NFC/HCE support, since
Android version 4.3

172N TELEKOMUNIKACE a.s., www.2n.cz
®
2N
®Helios IP Verso is designed for outdoor applications and requires no additional
roof.
Choose the proper frame and, if necessary, mounting box type depending on your
particular installation needs.2N
®Helios IP Verso
Internal Units

182N TELEKOMUNIKACE a.s., www.2n.cz
®
Part No. 91378365
2N Indoor Touch
® -
black
The elegant internal touch
panel, 2N Indoor Touch
®
, is suitable for all 2N
intercoms. OnHelios IP
the panel’s display not only
can you find out who is at
the door, but also start a
conversation with the
visitor, open the lock or
turn on the light in the
entrance hall.
Part No. 91378365WH
-2N Indoor Touch
®
white
The elegant internal touch
panel, 2N Indoor Touch
®
, is suitable for all 2N
intercoms. OnHelios IP
the panel’s display not only
can you find out who is at
the door, but also start a
conversation with the
visitor, open the lock or
turn on the light in the
entrance hall.
Part No. 91378366
-2N Indoor Touch
®
black
WiFi
The elegant internal touch
panel, ,2N Indoor Touch
is suitable for all 2N
intercoms. OnHelios IP
the panel’s display not only
can you find out who is at
the door, but also start a
conversation with the
visitor, open the lock or
turn on the light in the
entrance hall.
Part No. 91378367
-2N Indoor Touch
®
black
WiFi + NFC
The elegant internal touch
panel, ,2N Indoor Touch
is suitable for all 2N
intercoms. OnHelios IP
the panel’s display not only
can you find out who is at
the door, but also start a
conversation with the
visitor, open the lock or
turn on the light in the
entrance hall.
Part No. 91378368
-2N Indoor Touch
®
black
NFC
The elegant internal touch
panel, ,2N Indoor Touch
is suitable for all 2N
intercoms. OnHelios IP
the panel’s display not only
can you find out who is at
the door, but also start a
conversation with the
visitor, open the lock or
turn on the light in the
entrance hall.

192N TELEKOMUNIKACE a.s., www.2n.cz
®
VoIP Phones
91378357Part No.
Grandstream GXV3240 VoIP videophone
GXV3240 is the successor to the popular
GXV3140 model, which allows comfortable
video calls in the IP network. Touchscreen
and keyboard control.
91378358Part No.
Grandstream
GXV3275 VoIP videophone
GXV3275 is the successor to the
popular GXV3175 model, which allows
comfortable video calls in the IP
network. Touchscreen control.

202N TELEKOMUNIKACE a.s., www.2n.cz
®
Electric Locks