Advantech EPD-332 User manual

User Manual
EPD Device
EPD-332, EPD-333
System Solution
Wireless ePaper Display Solution

EPD-332/333 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2023
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated, or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. The information provided in this manual is intended to be accurate and reliable.
However, Advantech Co., Ltd. assumes no responsibility for its use, nor for any
infringements of the rights of third parties that may result from its use.
Acknowledgments
ARM is trademarks of ARM Corporation.
TI is trademarks of Texas Instruments Inc.
ITE is trademarks of ITE Tech Inc.
Eink is trademarks of E ink holding Inc.
Microsoft Windows are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Part No. 2006032231 Edition 1
Printed in Taiwan July 2023

iii EPD-332/333 User Manual
Product Warranty (2 years)
Advantech warrants the original purchaser that each of its products will be free from
defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products that have been repaired or altered by
persons other than repair personnel authorized by Advantech, or products that have
been subject to misuse, abuse, accident, or improper installation. Advantech
assumes no liability under the terms of this warranty as a consequence of such
events.
Because of Advantech’s high quality-control standards and rigorous testing, most
customers never need to use our repair service. If an Advantech product is defective,
it will be repaired or replaced free of charge during the warranty period. For out-of-
warranty repairs, customers will be billed according to the cost of replacement mate-
rials, service time, and freight. Please consult your dealer for more details.
If you believe your product to be defective, follow the steps outlined below.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages displayed when the prob-
lem occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain a return merchandise authori-
zation (RMA) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a completed Repair and Replacement
Order Card, and a proof of purchase date (such as a photocopy of your sales
receipt) into a shippable container. Products returned without a proof of pur-
chase date are not eligible for warranty service.
5. Write the RMA number clearly on the outside of the package and ship the pack-
age prepaid to your dealer.
Declaration of Conformity
This equipment has been tested and found to comply with the limits for a Class B dig-
ital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interfer-
ence will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for assistance.

EPD-332/333 User Manual iv
FCC Caution
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment. This device
complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
IMPORTANT NOTE:
FOR MOBILE DEVICE USAGE (>20 cm/7.87 in/low power)
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncon-
trolled environment. This equipment should be installed and operated with minimum
distance 20 cm (7.87 in) between the radiator and your body.
FOR COUNTRY CODE SELECTION USAGE (WLAN DEVICES)
Note: The country code selection is for non-US models only and is not available on
all US models. Per FCC regulation, all Wi-Fi product marketed in US must restricted
to US operation channels.
USER MANUAL OF THE END PRODUCT
Keep at least 20 cm (7.87 in) distance between the user and the antenna while this
product is being installed and operated. This product satisfies FCC radio-frequency
exposure guidelines for an uncontrolled environment.
Any changes or modifications not expressly approved by the manufacturer could void
the user's authority to operate this equipment.
If the labeling area is smaller than the palm of a hand, then an additional FCC part
15.19 statement should be provided with the user manual: This device complies with
Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference and (2) this device must accept any inter-
ference received, including interference that may cause undesired operation.
END PRODUCT LABEL:
The final product must be labeled in a visible area with the following "Contains TX
FCC ID: M82-EPD-023-053".
If the labelling area is larger than the palm of the hand, then the following FCC part
15.19 statement has to also be available on the label: This device complies with Part
15 of FCC rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference and (2) this device must accept any interference
received, including interference that may cause undesired operation.
NCC
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻
率、加大功率或變更原設計之特性及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應
立即停用，並改善至無干擾時方得繼續使用。前述合法通信，指依電信管理法規定作
業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性
電機設備之干擾。

v EPD-332/333 User Manual
Technical Support and Assistance
1. Visit the Advantech website at www.advantech.com/support to obtain the latest
product information.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before calling:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Packing List
Before system installation, check that the items listed below are included and in good
condition. If any item does not accord with the list, contact your dealer immediately.
EPD-332, EPD-333 System Device
Ordering Information
Optional Accessories
* The battery is disposable and not subject to the 2-year warranty.
Part No. Description
EPD-332-001 5.6 red/black/white panel color ePaper display device solution in 2.4G
EPD-332-011 5.6 red/black/white panel color ePaper display device solution in 2.4G
for 20pcs package.
EPD-333-001 5.6” 7-color wireless EPD display device in 2.4G
EPD-333-011 5.6” 7-color Monitor, Roam, Ultra LP, & Accelerate S
Part No. Description
1760002692-01 4 x CR2450 Panasonic battery
1990032657T000 EPD-053R_Wall-bracket
1940006309 Wall bracket gasket 113 x 113 mm (4.44 x 4.44 in) for EPD-053R

EPD-332/333 User Manual vi
Safety Instructions
1. Read these safety instructions carefully.
2. Retain this user manual for future reference.
3. Disconnect the equipment from all power outlets before cleaning. Use only a
damp cloth for cleaning. Do not use liquid or spray detergents.
4. For pluggable equipment, the power outlet socket must be located near the
equipment and easily accessible.
5. Protect the equipment from humidity.
6. Place the equipment on a reliable surface during installation. Dropping or letting
the equipment fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. Do not cover the openings.
8. Ensure that the voltage of the power source is correct before connecting the
equipment to a power outlet.
9. Position the power cord away from high-traffic areas. Do not place anything over
the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage from transient over-voltage.
12. Never pour liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If any of the following occurs, have the equipment checked by service person-
nel:
–The power cord or plug is damaged.
–Liquid has penetrated the equipment.
–The equipment has been exposed to moisture.
–The equipment is malfunctioning, or does not operate according to the user
manual.
–The equipment has been dropped and damaged.
–The equipment shows obvious signs of breakage.
15. Danger of explosion if battery is incorrectly replaced. Replace only with same or
equivalent type recommended by the manufacture. Discard used batteries
according to the manufacturer’s instructions.
 replacement of the battery with an incorrect type can defeat the safeguard
(for example, in the case of some lithium battery types);
 disposal of a battery into fire or a hot oven, or mechanically crushing or cut-
ting a battery may result in an explosion;
 leaving a battery in an extremely high temperature environment can result in
an explosion or the leakage of flammable liquid or gas;
 Subjecting a battery to extremely low air pressure may result in an explosion
or the leakage of flammable liquid or gas.
DISCLAIMER: These instructions are provided according to IEC 704-1 standards.
Advantech disclaims all responsibility for the accuracy of any statements contained
herein.

vii EPD-332/333 User Manual
Consignes de Sécurité
1. Lisez attentivement ces instructions de sécurité.
2. Conservez ce manuel de l'utilisateur pour référence ultérieure.
3. Débranchez cet appareil de toute prise secteur avant le nettoyage Utilisez un
chiffon humide. N'utilisez pas de détergents liquides ni en spray pour le nettoy-
age
4. Pour les équipements enfichables, la prise de courant doit être située à proxim-
ité de l'équipement et doit être facilement accessible.
5. Gardez cet équipement à l'abri de l'humidité.
6. Placez cet équipement sur une surface fiable lors de son installation
7. Les ouvertures de l'enceinte sont destinées à la convection de l'air. Protégez le
matériel contre la surchauffe. NE COUVREZ PAS LES OUVERTURES.
8. Assurez-vous que la tension de la source d'alimentation est correcte avant de
connecter l'équipement à la prise de courant.
9. Placez le cordon d'alimentation de sorte que personne ne puisse marcher des-
sus. Ne placez aucun objet sur le cordon
10. Toutes les mises en garde et avertissements sur l'équipement doivent être
notés
11. Si l'appareil n’est pas utilisé pendant une longue période, débranchez-le de la
source d'alimentation pour éviter les dommages causés par des surtensions
transitoires.
12. Ne jamais verser de liquide dans une ouverture sous peine de provoquer un
incendie ou un choc électrique
13. Ne jamais ouvrir l'appareil.Pour des raisons de sécurité, cet équipement ne doit
être ouvert que par du personnel qualifié
14. Si l'une des situations suivantes se produit, faites vérifier l'équipement par le
personnel de service:
 Le cordon d'alimentation ou la fiche est endommagé.
 Un liquide a pénétré dans l'appareil.
 L'équipement a été exposé à l'humidité.
 L'équipement ne fonctionne pas bien ou vous ne pouvez pas le faire fonction-
ner conformément au manuel d'utilisation.
 Equipment L'équipement est tombé et a été endommagé.
 Equipment L'équipement présente des signes évidents de rupture.
15. Danger d’explosion si la batterie est remplacée de manière incorrecte. Rem-
placez uniquement avec le même type ou un type équivalent recommandé par
le fabricant. Jetez les piles usagées conformément aux instructions du fabri-
cant.
remplacement d'une batterie avec un type incorrect qui peut annuler une sau-
vegarde (par exemple, dans le cas de certains types de batterie au lithium);
 élimination d'une batterie dans le feu ou dans un four chaud, ou écrasement
ou découpage mécanique d'une batterie, pouvant entraîner une explosion;
 laisser une batterie dans un environnement environnant à des températures
extrêmement élevées pouvant provoquer une explosion ou une fuite de liq-
uide ou de gaz inflammable;
 a battery subjected to extremely low air pressure that may result in an explo-
sion or the leakage of flammable liquid or gas.
AVERTISSEMENT: Cet ensemble d'instructions est donné conformément à la norme
CEI 704-1. Advantech décline toute responsabilité quant à l'exactitude des déclara-
tions contenues dans le

EPD-332/333 User Manual viii

ix EPD-332/333 User Manual
Contents
Chapter 1 Product Overview ................................1
1.1 Introduction ............................................................................................... 2
1.2 Specifications............................................................................................ 2
1.3 System Implementation............................................................................. 3
1.3.1 Advantech EPD-332, EPD-333 and DeviceOn/ePaper Solution .. 3
Chapter 2 EPD-332, EPD-333 Network
Specifications ......................................5
2.1 System Architecture.................................................................................. 6
Figure 2.1 EPD-332, EPD-333 Network Topology ...................... 6
2.1.1 System Environment..................................................................... 6
2.2 System Specifications ............................................................................... 6
2.2.1 DeviceOn/ePaper.......................................................................... 6
2.2.2 EPD Device................................................................................... 7
2.3 System Network Specifications................................................................. 8
2.4 EPD System-Initial Flow on Device........................................................... 8
2.4.1 EPD Device Scan for Router ........................................................ 9
2.4.2 Registration................................................................................... 9
2.4.3 Status Report ................................................................................ 9
2.4.4 Execute Actions Cmd.................................................................... 9
2.4.5 Firmware Update ........................................................................ 10
2.5 Whitelist Mechanism ............................................................................... 10
Chapter 3 Hardware Specifications...................11
3.1 System Specifications ............................................................................. 12
3.1.1 ID Dimensions............................................................................. 12
Figure 3.1 Dimensions............................................................... 12
Figure 3.2 EPD device with wall mount bracket ........................ 13
3.1.2 Battery Installation ...................................................................... 13
3.2 Device LED Button Behavior................................................................... 17
3.2.1 EPD-332, EPD-333 Button Behavior .......................................... 17
3.2.2 EPD-332, EPD-333 LED Behavior.............................................. 18
Chapter 4 EPD-332, EPD-333 in DeviceOn/
ePaper.................................................19
4.1 EPD-332, EPD-333 with DeviceOn/ePaper Solution .............................. 20
Table 4.1: DeviceOn/ePaper main feature list........................... 20
4.2 Preparation.............................................................................................. 21
4.2.1 Hardware Component List .......................................................... 21
4.2.2 Software Component List............................................................ 21
4.2.3 DeviceOn/ePaper Setup for ARK................................................ 21
4.2.4 Setup WISE-3240 with ARK and DeviceOn/ePaper ................... 26
4.3 Hands-on EPD Device ............................................................................ 28
4.3.1 DeviceOn/ePaper Login.............................................................. 29
4.3.2 Add Group & Device into DeviceOn/ePaper ............................... 30
4.3.3 Import Item Data into DeviceOn/ePaper ..................................... 40
4.3.4 Design Your Own Template........................................................ 43

EPD-332/333 User Manual x
4.3.5 Combine the Template and Item Data........................................ 44
4.3.6 EPD Controller for EPD Device Management ............................ 50
4.3.7 Final Association Between EPD Device, Target Product and
Product Data............................................................................... 59
4.3.8 Factory Run Card Scenario ........................................................ 60
4.4 Integrate EPD APIs Into Your System .................................................... 61
4.5 Controlling EPD Data Through DeviceOn/ePaper API ........................... 63
4.6 DeviceOn/ePaper Feature List................................................................ 67
4.6.1 Component Lists......................................................................... 67