Advantech SOM-5962 User manual

User Manual
SOM-5962
Intel® Atom™ C3000 Processor
COM Express R3.0 Type 7
Module

SOM-5962 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2020
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
Intel is a trademark of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. Edition 1
Printed in Taiwan April 2020

iii SOM-5962 User Manual
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from being damaged by ESD (Electrostatic Discharge)
and EMI leakage, we strongly recommend the use of CE-compliant industrial enclo-
sure products.
FCC Class B
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installa-
tion. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful inter-
ference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interfer-
ence to radio or television reception, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FM
This equipment has passed the FM certification. According to the National Fire Pro-
tection Association, work sites are classified into different classes, divisions and
groups, based on hazard considerations. This equipment is compliant with the speci-
fications of Class I, Division 2, Groups A, B, C and D indoor hazards.
Technical Support and Assistance
1. Visit the Advantech website at http://support.advantech.com where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages

SOM-5962 User Manual iv
Warnings, Cautions and Notes
Document Feedback
To assist us in making improvements to this manual, we would welcome comments
and constructive criticism. Please send all such - in writing to: support@advan-
tech.com
Packing List
Before setting up the system, check that the items listed below are included and in
good condition. If any item does not accord with the table, please contact your dealer
immediately.
SOM-5962 CPU module
1 x Heatspreader (1960073944N001)
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the man-
ufacturer. Discard used batteries according to the manufacturer's
instructions.
Note! Notes provide optional additional information.

v SOM-5962 User Manual
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -20° C (-4° F) OR ABOVE 60° C
(140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
The sound pressure level at the operator's position according to IEC 704-1:1982 is
no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

SOM-5962 User Manual vi
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage.
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
Disconnect power before making any configuration changes. The sudden rush
of power as you connect a jumper or install a card may damage sensitive elec-
tronic components.
Acronyms
Te r m D e f i n e
AC’97 Audio CODEC (Coder-Decoder)
ACPI Advanced Configuration Power Interface – standard to implement power
saving modes in PC-AT systems
BIOS
Basic Input Output System – firmware in PC-AT system that is used to ini-
tialize system components before handing control over to the operating sys-
tem
CAN
Controller-area network (CAN or CAN-bus) is a vehicle bus standard
designed to allow microcontrollers to communicate with each other within a
vehicle without a host computer
DDI Digital Display Interface – containing DisplayPort, HDMI/DVI, and SDVO
EAPI
Embedded Application Programmable Interface
Software interface for COM Express® specific industrial function
System information
Watchdog timer
I2C Bus
Flat Panel brightness control
User storage area
GPIO
GbE Gigabit Ethernet
GPIO General purpose input output
HDA
Intel High Definition Audio (HD Audio) refers to the specification released by
Intel in 2004 for delivering high definition audio that is capable of playing
back more channels at higher quality than AC’97
I2C
Inter Integrated Circuit – 2 wire (clock and data) signaling scheme allowing
communication between integrated circuit, primarily used to read and load
register values
ME Management Engine
PC-AT “Personal Computer – Advanced Technology” – an IBM trademark term
used to refer to Intel based personal computer in 1990s
PEG PCI Express Graphics
RTC Real Time Clock – battery backed circuit in PC-AT systems that keeps sys-
tem time and date as well as certain system setup parameters
SPD Serial Presence Detect – refers to serial EEPROM on DRAMs that has
DRAM Module configuration information
TPM Trusted Platform Module, chip to enhance the security features of a com-
puter system
UEFI Unified Extensible Firmware Interface
WDT Watch Dog Timer

vii SOM-5962 User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ............................................................................................... 2
1.2 Functional Block Diagram ......................................................................... 3
1.3 Product Specification ................................................................................ 4
Chapter 2 Mechanical Information ....................11
2.1 Board Information.................................................................................... 12
Figure 2.1 Front Board............................................................... 12
Figure 2.2 Rear Board ............................................................... 12
2.1.1 Connector List............................................................................. 13
Table 2.1: FAN1 Fan ................................................................. 13
2.2 Mechanical Drawing................................................................................ 13
Figure 2.3 Board Mechanical Drawing - Front ........................... 13
Figure 2.4 Board Mechanical Drawing - Back ........................... 14
Figure 2.5 Board Mechanical Drawing - Side ............................ 14
2.3 Assembly Drawing .................................................................................. 15
Figure 2.6 Assembly Drawing.................................................... 15
2.4 CPU package design .............................................................................. 16
Chapter 3 BIOS Operation..................................17
3.1 Entering Setup ........................................................................................ 18
Figure 3.1 Setup program initial screen..................................... 18
3.1.1 Main Setup.................................................................................. 19
Figure 3.2 Main setup screen .................................................... 19
3.1.2 Advanced BIOS Features Setup................................................. 20
Figure 3.3 Advanced BIOS features setup screen .................... 20
Figure 3.4 Trusted Computing ................................................... 21
Figure 3.5 ACPI Settings ........................................................... 22
Figure 3.6 Embedded Controller Configuration ......................... 23
Figure 3.7 Serial Port 1 Configuration ....................................... 24
Figure 3.8 Serial Port 2 Configuration ....................................... 25
Figure 3.9 Hardware Monitor ..................................................... 26
Figure 3.10Serial Port Console Redirection ............................... 27
Figure 3.11PCI Subsystem Settings........................................... 28
Figure 3.12PCI Express Setting ................................................. 29
Figure 3.13 PCIE 2.0 device Register Setting ............................ 29
Figure 3.14Network Stack Configurations .................................. 30
Figure 3.15CSM Configuration ................................................... 31
Figure 3.16USB Configuration.................................................... 32
3.1.3 IntelRC Setup.............................................................................. 33
Figure 3.17IntelRC Setup ........................................................... 33
Figure 3.18Fia Mux Configuration_1 .......................................... 34
Figure 3.19Fia Mux Configuration_2 .......................................... 34
Figure 3.20Processor Configuration -1....................................... 35
Figure 3.21Processor Configuration -2....................................... 35
Figure 3.22Processor Configuration -3....................................... 36
Figure 3.23CPU Thermal Configuration ..................................... 36
Figure 3.24CPU DFX Thermal Configuration ............................. 37
Figure 3.25Miscellaneous Configuration .................................... 37
Figure 3.26Wake On Lan Configuration ..................................... 38
Figure 3.27Server ME Configuration .......................................... 38

SOM-5962 User Manual viii
Figure 3.28System Event Log .................................................... 39
Figure 3.29Memory Event Log ................................................... 39
Figure 3.30PCIe Event Log ........................................................ 40
Figure 3.31Whea Settings .......................................................... 40
Figure 3.32North Bridge Chipset Configuration_1...................... 41
Figure 3.33North Bridge Chipset Configuration_2...................... 41
Figure 3.34North Bridge Chipset Configuration_3...................... 42
Figure 3.35Pass Gate Setup_1 .................................................. 42
Figure 3.36Pass Gate Setup_2 .................................................. 43
Figure 3.37Leaky Bucket Setup_1 ............................................. 43
Figure 3.38Leaky Bucket Setup_2 ............................................. 44
Figure 3.39Method ..................................................................... 44
Figure 3.40Memory Configuration .............................................. 45
Figure 3.41Timing Configuration ................................................ 45
Figure 3.42SSA Config............................................................... 46
Figure 3.43DFX SSA Config_1................................................... 46
Figure 3.44DFX SSA Config_2................................................... 47
Figure 3.45Processor DFX Configuration_1............................... 47
Figure 3.46Processor DFX Configuration_2............................... 48
Figure 3.47PPR Sequence......................................................... 48
Figure 3.48South Bridge Chipset Configuration ......................... 49
Figure 3.49SATA Configuration_1.............................................. 49
Figure 3.50SATA Configuration_2.............................................. 50
Figure 3.51SATA Configuration_3.............................................. 50
Figure 3.52USB Configuration_1................................................ 51
Figure 3.53USB Configuration_2................................................ 51
Figure 3.54USB Configuration_3................................................ 52
Figure 3.55PCIE IP Configuration_1 .......................................... 52
Figure 3.56PCIE IP Configuration_2 .......................................... 53
Figure 3.57PCIE IP Configuration_3 .......................................... 53
Figure 3.58IQAT Configuration................................................... 54
3.1.4 Server Mgmt ............................................................................... 54
Figure 3.59Server Mgmt............................................................. 54
3.1.5 Event Logs.................................................................................. 55
Figure 3.60Event Logs ............................................................... 55
Figure 3.61Smbios Event Logs .................................................. 55
Figure 3.62Log Area Reset ........................................................ 56
3.1.6 Security....................................................................................... 57
Figure 3.63Security .................................................................... 57
Figure 3.64Enable Security Boot................................................ 57
Figure 3.65Provision Factory Default ......................................... 58
3.1.7 Boot ............................................................................................ 58
Figure 3.66Boot .......................................................................... 58
3.1.8 Save & Exit ................................................................................. 59
Figure 3.67Save & Exit............................................................... 59
Chapter 4 S/W Introduction & Installation........61
4.1 S/W Introduction ..................................................................................... 62
4.2 Driver Installation .................................................................................... 62
4.2.1 Windows Driver Setup ................................................................ 62
4.2.2 Other OS..................................................................................... 62
4.3 Advantech iManager ............................................................................... 63
Appendix A Pin Assignment.................................65
A.1 SOM-5962 Type 7 Pin Assignment......................................................... 66

ix SOM-5962 User Manual
Appendix B Watchdog Timer ................................71
B.1 Programming the Watchdog Timer ......................................................... 72
Appendix C Programming GPIO ...........................73
C.1 GPIO Register......................................................................................... 74
Appendix D System Assignments ........................75
D.1 System I/O Ports ..................................................................................... 76
Table D.1: System I/O ports....................................................... 76
D.2 DMA Channel Assignments .................................................................... 77
Table D.2: DMA Channel Assignments...................................... 77
D.3 Interrupt Assignments ............................................................................. 77
Table D.3: Interrupt Assignments............................................... 77
D.4 1st MB Memory Map ............................................................................... 78
Table D.4: 1st MB Memory Map ................................................ 78

SOM-5962 User Manual x

Chapter 1
1General Information
This chapter gives background
information on the SOM-5962 CPU
Computer on Module.
Sections include:
Introduction
Functional Block Diagram
Product Specification

SOM-5962 User Manual 2
1.1 Introduction
SOM-5962, designed around the Intel® AtomTW C3000 Processor family, with COM
Express R3.0 basic module Type 7 pin out module. As a flexible design from 2 to 16
core processors. Not only just for one or two application but provide client more pur-
poses of usage. Include network routers, switches, storage, security appliances,
dynamic web serving, and more. SOM-5962 has a range of Thermal Design Power
(TDP) from 8.5 watts to 31 watts. To fulfill all kinds of demands from different user
environment and lower less energy consumption.
One important specialty to SOM-5962 is that all SKU supports four 10GBASE-KR
interfaces and one GbE high speed Ethernet function. Provide another solution to our
clients that have high speed Ethernet demand. (SOM-5992 also has 10GBase-KR
interfaces) SOM-5962 support PCIe gen3 x8, x4 and x2 and support up to 2 PCIe x8
by option. In addition, SOM-5962 offer 4pcs 260P SO-DIMM and dual Channel. Max-
imum memory size up to 128 GB and memory speed up to 2400MHz DDR4. Also
provide ECC and no-ECC selection. Let our user select which size or speed is most
suitable to them.
Advantech iManager (SUSI4) is invented to satisfy a lot of embedded application
requirements such as multi-level watchdog timer, voltage and temperature monitor-
ing, thermal protection and mitigation through processor throttling, LCD backlight on/
off and brightness control, embedded storage for customized information, etc. Com-
bining AdvantechWISE-PaaS/RMM, it can remote monitoring and controlling devices
through internet for easy maintain. All Advantech COM Express modules integrate
iManager and WISE-PaaS/DeviceOn to be an add-on value for customer’s applica-
tions.

3 SOM-5962 User Manual
Chapter 1 General Information
1.2 Functional Block Diagram

SOM-5962 User Manual 4
1.3 Product Specification
Compliance
PICMG COM.0 (COM Express) Revision 3.0
Basic Size - 125 x 95mm
Pin-out Type 7 compatible
Feature List
A-B
System I/O R3.0 Type 7 SOM-5962
PCI Express Lanes 0 - 5 1 / 6 6
PCI Express Lanes 8 - 15 0 / 8 6 / 8
LVDS Channel A N/A N/A
LVDS Channel B N/A N/A
eDP on LVDS CH A Pins N/A N/A
VGA Port N/A N/A
TV-Out N/A N/A
Digital Display Interface 0 N/A N/A
Serial Ports 1 - 2 ** 0 / 2 2
CAN Interfaces on SER1 0 / 1 0
SATA / SAS Ports 0 / 2 2
AC'97 / HDA Digital Interface N/A N/A
USB 2.0 Ports (Host) 4 / 4 4
USB Client (USB2.0) 0 / 1 0
USB 3.0 Ports (Host) N/A N/A
LAN Port 0 1 / 1 1
Express Card Support N/A N/A
LPC Bus or eSPI 1 / 1 1
SPI 1 / 2 1
A-B
System Management R3.0 Type 7 SOM-5962
SDIO (Muxed on GPIO) 0 / 1 0
General Purpose I/O 8 / 8 8
SMBus 1 / 1 1
I2C 1 / 1 1
Watchdog Timer 0 / 1 1
Speaker Out 1 / 1 1
External BIOS ROM Support 0 / 2 2
Reset Function 1 / 1 1

5 SOM-5962 User Manual
Chapter 1 General Information
Processor System
Memory
Dual channels 4 sockets support DDR4 2400MHz up to 128GB (supported
ECC)Maximum support 32G on each socket (Total 128GB) Support both ECC and
no-ECC version.
Two rugged SODIMMs are supported by option. Dual channels design, one is on
both top side and the other on bottom side, total up to 64GB memory size.
A-B
Power Management R3.0 Type 7 SOM-5962
Thermal Protection 0 / 1 1
Battery Low Alarm 0 / 1 1
Suspend / Wake Signals 0 / 3 3
Power Button Support 1 / 1 1
Power Good 1 / 1 1
VCC_5V_SBY Contacts 4 / 4 4
Sleep 0 / 1 1
Lid Input 0 / 1 1
Fan PWM / Tachometer ** 0 / 2 2
Trusted Platform Modules 0 / 1 1
Power R3.0 Type 7 SOM-5962
VCC_12V Contacts 12 / 12 12
C-D
System I/O R3.0 Type 7 SOM-5962
PCI Express Lanes 16 - 31 0 / 16 0
PCI Express Graphics (PEG) N/A N/A
PCI Express Lanes 6 0 / 2 2
10G LAN Port 0-3 0 / 4 2
Digital Display Interfaces 1 - 3 N/A N/A
USB 3.0 Ports 0 / 4 2 / 4
C-D Power R3.0 Type 7 SOM-5962
VCC_12V Contacts 12 / 12 12
CPU Core Base Freq. Max. Boost Freq. LLC CPU TDP
C3958 16 2GHz 2GHz 16MB 31W
C3958 16 2GHz 2GHz 16MB 31W
C3858 12 2GHz 2GHz 12MB 25W
C3758 8 2.2GHz 2.2GHz 16MB 25W
C3558 4 2.2GHz 2.2GHz 8MB 16W
C3538 4 2.1GHz 2.1GHz 8MB 15W
C3338 2 1.5GHz 2.2GHz 4MB 8.5W
C3808 12 2GHz 2GHz 12MB 25W
C3708 8 1.7GHz 1.7GHz 16MB 17W
C3508 4 1.6GHz 1.6GHz 8MB 11.5W
C3308 2 1.6GHz 2.1GHz 4MB 9.5W

SOM-5962 User Manual 6
Expansion Interface
PCIe x8 and x4
SOM-5962 supports 1 PCIe x8 and 1 PCIe x4 by default, up to 2 PCIe x8.(by
option if remove GbE) The PCIe x8 above is configurable to be PCIe x1, PCIe
x4 and PCIe x1.
Note: The PCIe lanes of SOM-5962 will be different by CPU SKU, because they
support different HSIO quantity from 20 to 6 lanes.
LPC
Support Low Pin Count (LPC) 1.1 specification with DMA and bus mastering
and allow to connect TPM. LPC clock is 24MHz.
Serial Bus
SMBus
Support SMBus 2.0 specification with Alert pin. Host and Slave mode are both
supported. Slave mode allows an internal or external MCU to access system
resources. Speed up to 100Kbps.
I2C Bus
Support I2C bus 7-bit and 10-bit addressing modes, at both 100KHz and
400KHz.
I/O
Gigabit Ethernet
Support On-module Intel I210AT/I210IT controller; Speed: 10/100/1000 Mbps.
SATA
Support 2 ports SATA Gen3 (6.0 Gb/s), backward compliant to SATA Gen2 and
Gen1. Support 3 modes of operation:
a. Legacy and Native IDE are not supported in this generation.
b. AHCI mode: 1 controller is utilized enabling all 4 ports.
c. RAID mode: 1 controller is utilized enabling all 4 ports.
USB3.0/USB2.0
Up to 4 ports USB3.0 (5.0 Gbps) and 4 ports USB2.0 (480 Mbps) which are
backward compatible to USB1.x. For USB3.0, supports LPM (U0, U1, U2, and
U3) manageability to saving power.
USB3.0
USB2.0
Type 7 P0 P1 P2 P3
SoC P0 P1 P2 P3
Type 7 OC_01 OC_23
SoC USB_OC# OC_0 OC_2
Type 7 P0 P1 P2 P3
SoC P0 P1 P2 P3
Type 7 OC_01 OC_23
SoC USB_OC# OC_0 OC_2

7 SOM-5962 User Manual
Chapter 1 General Information
SPI Bus
Supports SPI devices with fast read instruction & frequencies 17MHz, 30MHz,
or 48MHz (default), capacity up to 16MB. Supports TPM over SPI with the addi-
tional of SPI_TPM_CS# chip select pin.
GPIO
8 programmable general purpose Input or output (GPIO).
Watchdog
Support multi-level watchdog time-out output. Provide 1-65535 level, from
100ms to 109.22 minutes interval.
Serial port
2 ports, 2-wire serial port (Tx/Rx) support 16550 UART compliance.
–Programmable FIFO or character mode
–16-byte FIFO buffer on transmitter and receiver in FIFO mode
–Programmable serial-interface characteristics: 5, 6, 7, or 8-bit character
–Even, odd, or no parity bit selectable
–1, 1.5, or 2 stop bit selectable
–Baud rate up to 115.2K
TPM
Support TPM 2.0 module by default.
Smart Fan
Support 2 Fan PWM control signal and 2 tachometer input for fan speed detec-
tion. Provide 1 on module with connector and the other to carrier board follow by
PICMG COM Express R3.0 specification. (Note: Smart FAN doesn't support
voltage over 12V).
BIOS
BIOS chip is on module by default. Also allows user to place BIOS chip on car-
rier board with appropriate design and jumper setting on BIOS_DIS#[1:0].
BIOS_DIS0# BIOS_DIS#1 Boot up destination/function
Open Open Boot from Module’s SPI BIOS
GND Open Boot from Carrier Board LPC/FWH BIOS
Open GND SPI_CS0# to Carrier Board, SPI_CS1# to Module
GND GND SPI_CS0# to Module, SPI_CS1# to Carrier Board
Note! If system COMS is cleared, strongly suggest to go BIOS setup menu
and load default setting at the first time boot up.

SOM-5962 User Manual 8
Power Management
Power Supply
Supports both ATX and AT power modes. VSB is for suspend power and can be
option if not require standby (suspend-to-RAM) support. RTC Battery may be
option if keep time/date is not require.
VCC: 8.5V (9V-5%) - 20V (19V+5%)
VSB: 5V +/- 5% (Suspend power)
RTC Battery Power: 2.0V - 3.3V
PWROK
Power OK from main power supply. A high value indicates that the power is
good. This signal can be used to hold off Module startup to allow Carrier based
FPGAs or other configurable devices time to be programmed.
Power Sequence
According to PICMG COM Express R3.0 specification
Wake Event
Various wake-up events supporting allow user to apply into different scenario.
Wake-on-LAN (WOL): Supports Wake-on-Lan (WOL) under S3/S4/S5; BIOS
has item for setup and default is Enable.
PCIe Device Wake: Connect to PCIe devices & slots on carrier board (e.g.:
LAN). Support S4-->S0 S5-->S0
LPC Wake: Can wake from DB5962 Wake1# test button. Support S4-->S0
Advantech S5 ECO Mode (Deep Sleep Mode)
Advantech iManager provides additional feature to allow system enter a very low
suspend power mode - S5 ECO mode. In this mode, Module will cut all power includ-
ing suspend and active power into chipset and keep an on-module controller active.
Therefore, only an under 50mW power will consume which means user's battery
pack can last longer time. While this mode enable in BIOS, system (or module) only
allow a power button to boot rather than others such as WOL.
Environment
Temperature
–Operating: 0 ~ 60° C (32 ~ 140° F), with an active heat sink under 0.7m/s air
flow chamber
–Storage: -40 ~ 85° C (-40 ~ 185° F)
Humidity
–Operating: 40° C @ 95% relative humidity, non-condensing
–Storage: 60° C @ 95% relative humidity, non-condensing
Vibrations
IEC60068-2-64: Random vibration test under operation mode, 3.5Grms
Drop Test (Shock)
Federal Standard 101 Method 5007 test procedure with standard packing
EMC
CE EN55032 Class B and FCC Certifications: validate with standard develop-
ment boards in Advantech chassis
MTBF
Please refer Advantech SOM-5962 Series Reliability Prediction Report No: TBD.

9 SOM-5962 User Manual
Chapter 1 General Information
OS Support (duplicate with SW chapter)
The mission of Advantech Embedded Software Services is to "Enhance quality of life
with Advantech platforms and Microsoft Windows embedded technology." We enable
Windows Embedded software products on Advantech platforms to more effectively
support the embedded computing community. Customers are freed from the hassle
of dealing with multiple vendors (Hardware suppliers, System integrators, Embedded
OS distributor) for projects. Our goal is to make Windows Embedded Software solu-
tions easily and widely available to the embedded computing community.
To install the drivers for Linux or other OS, please connect to internet and browse the
browse the website http://support.advantech.com.tw to download the setup file.
Advantech iManager
Support APIs for GPIO, smart fan control, multi-stage watchdog timer and output,
temperature sensor, hardware monitor, etc. Follow by PICMG EAPI 1.0 specification
that provides backward compatibility.
Power Consumption
Hardware Configurations:
1. MB: SOM-5962C16-U0A1
2. DRAM: 32GB DDR4 2666MHz
3. Carrier board: SOM-DB5920-01A1 (EA-62)
Test Condition:
1. Test temperature: room temperature
2. Test voltage: rated voltage DC +8.5V, DC +12.0V, DC +20.V.
3. Test loading:
3.1 Idle mode: DUT power management off and no running any program.
3.2 Maximum load mode: Running programs.
Performance
For reference performance or benchmark data that compare with other module,
please refer to “Advantech COM Performance & Power Consumption Table”.
Power Consumption Table (Watt.)
VCC=12V, VSB=5V Active Power Domain Suspend Power Domain
Power State S0 Max. Load S0 Burn-in S0 Idle S5 S5 ECO
SOM-5962C16-U0A1 33.520 21.165 13.744 1.243 0.015 W

SOM-5962 User Manual 10
Selection Guide w/ P/N
Packing list
Development Board
Optional Accessory
Pin Description
Advantech provides useful checklists for schematic design and layout routing. In
schematic checklist, it will specify detail about each pin electrical properties and how
to connect for different user scenes. In layout checklist, it will specify the layout con-
strains and recommendations for trace length, impedance, and other necessary infor-
mation during design.
Please contact your nearest Advantech branch office or call for getting the design
documents and further advance supports.
Part No. CPU Core Memory
Channel
Base
Freq.
Max.
Boost
Freq.
CPU
TDP LLC DDR4 SODIMM eMMC 10GBase- KR
Thermal
solution
Operat-
ing
Tem p .
SOM-5962C16-
U0A1 C3958 16 2 2GHz 2GHz 31W 16MB 2400 64GB c 4x 10G Active 0~60°C
SOM-5962C8-
U2A1 C3758 8 2 2.2GHz 2.2GHz 25W 16MB 2400 64GB c 4x 10G Active 0~60°C
SOM-5962C4-
U2A1 C3558 4 2 2.2GHz 2.2GHz 16W 8MB 2133 64GB c 2x 10G+2x 2.5G Active 0~60°C
SOM-5962C2-
S5A1 C3338 2 1 1.5GHz 2.2GHz 8.5W 4MB 1866 64GB c 4x 2.5G Active 0~60°C
SOM-5962C12X-
U0A1 C3808 12 2 2GHz 2GHz 25W 12MB 2133 64GB i 4x 10G Active ‐40~85°C
SOM-5962C8X-
S7A1 C3708 8 2 1.7GHz 1.7GHz 17W 16MB 2133 64GB i 4x 10G Active ‐40~85°C
SOM-5962C4X-
S6A1 C3508 4 2 1.6GHz 1.6GHz 11.5W 8MB 1866 64GB i 4x 2.5G Active ‐40~85°C
Part No. Description Quantity
1970004431N001 Heat spreader 1
Part No. Description
SOM-DB5920-01A1 COM-Express Development Board, Type 7 Pin-out (with EA62
4ports RJ45)
SOM-DB5920-F1A1 COM-Express Development Board, Type 7 Pin-out (with EA63
4ports SFP+)
Part No. Description
1960088918T001 Semi-Cooler, R3 A-V1000 S-54W 125x95x33.05-SC 12V0.26A SO