Advantech RSB-4710 User manual

User Manual
RSB-4710
3.5” Single-Board Computer with
Rockchip Arm® Cortex®-A72
Processor

RSB-4710 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2020
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to improve the products described in this manual at any time without notice. No part
of this manual may be reproduced, copied, translated, or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd. The infor-
mation provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties that may result from its use.
Acknowledgments
Arm is a trademark of Arm Corporation.
Rockchip is a trademark of Rockchip Corporation.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants the original purchaser that each of its products will be free from
defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products that have been repaired or altered by
persons other than repair personnel authorized by Advantech, or products that have
been subject to misuse, abuse, accident, or improper installation. Advantech
assumes no liability under the terms of this warranty as a consequence of such
events.
Because of Advantech’s high quality-control standards and rigorous testing, most
customers never need to use our repair service. If an Advantech product is defective,
it will be repaired or replaced free of charge during the warranty period. For out-of-
warranty repairs, customers will be billed according to the cost of replacement mate-
rials, service time, and freight. Please consult your dealer for more details.
If you believe your product to be defective, follow the steps outlined below:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages displayed when the prob-
lem occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain a return merchandize authori-
zation (RMA) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a completed Repair and Replacement
Order Card, and a proof of purchase date (such as a photocopy of your sales
receipt) into a shippable container. Products returned without a proof of pur-
chase date are not eligible for warranty service.
5. Write the RMA number clearly on the outside of the package and ship the pack-
age prepaid to your dealer.
Part No. 2006471000 Edition 1
Printed in China October 2020

iii RSB-4710 User Manual
Declaration of Conformity
FCC Class B
This equipment has been tested and found to comply with the limits for a Class B dig-
ital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference. In
such cases, users are required to correct the interference at their own expense.
Packing List
Before installation, ensure that the following items have been shipped:
1 x RSB-4710 SBC
Safety Precautions – Static Electricity
Follow this simple precaution to protect yourself from harm and the products from
damage:
To avoid electrical shock, always disconnect the power from the PC chassis
before manual handling. Do not touch any components on the CPU card or
other cards when the PC is powered on.

RSB-4710 User Manual iv
Safety Instructions
1. Read these safety instructions carefully.
2. Retain this user manual for future reference.
3. Disconnect the equipment from all power outlets before cleaning. Use only a
damp cloth for cleaning. Do not use liquid or spray detergents.
4. For pluggable equipment, the power outlet socket must be located near the
equipment and easily accessible.
5. Protect the equipment from humidity.
6. Place the equipment on a reliable surface during installation. Dropping or letting
the equipment fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. Do not cover the openings.
8. Ensure that the voltage of the power source is correct before connecting the
equipment to a power outlet.
9. Position the power cord away from high-traffic areas. Do not place anything over
the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage from transient overvoltage.
12. Never pour liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If any of the following occurs, have the equipment checked by qualified service
personnel:
–The power cord or plug is damaged.
–Liquid has penetrated the equipment.
–The equipment has been exposed to moisture.
–The equipment is malfunctioning, or does not operate according to the user
manual.
–The equipment has been dropped and damaged.
–The equipment shows obvious signs of breakage.
DISCLAIMER: These instructions are provided according to IEC 704-1 standards.
Advantech disclaims all responsibility for the accuracy of any statements contained
herein.
Ordering Information
Part Number Description
RSB-R4710CO-XNA1E RSB-4710 2GDDR,16GB eMMC, 0 ~ 60 °C/32 ~ 140 °F
RSB-R4710WO-XNA1E RSB-4710 2GDDR,16GB eMMC, -20 ~ 85 °C/-4 ~ 185 °F
RSB-R4710CO-XLA1E RSB-4710 2GDDR,16GB eMMC, lite, 0 ~ 60 °C/32 ~ 140 °F
RSB-R4710WO-XLA1E RSB-4710 2GDDR,16GB eMMC, lite, -20 ~ 85 °C/-4 ~ 185 °F

v RSB-4710 User Manual
Optional Accessories
*Contact Advantech to obtain a suitable cellular module for your region.
Part Number Description
96PSA-A36W12R1-3 ADP A/D 100-240V 36W 12V C6 DC plug 90°
96PSA-A36W12W7-5 ADP A/D 100-240V 36W 12V C6 lock DC jack 62368
1700024849-01 Power cord BSMI 3P 2.5A 125V 180cm
1702002605 Power cord 3P EU 10A 250V 183cm
1702031801 Power cord 3P UK 10A 250V 183cm
1702002600 Power cord UL 3P 10A 125V 183cm
1700009652 Power cord CCC 3P 10A 250V 187cm
1700021565-01 Debug cable
IDK-1107WR-40WVA1E 7" LED PANEL 400N with 4WR touch, 800x480(G)
1700031071-01 For IDK-1107WR LVDS and black light cable
IDK-1115R-40XGC1E 15" LED panel 1024x768(G) with 5W R-touch
1700031073-01 For IDK-1115R LVDS and black light cable
IDK-1121WR-30FHA1E 21.5",1920x1080,300nit,Part No. 97.21G01.001-S03
1700031072-01 For IDK-1121WR LVDS and black light cable
XUTC-B156XTN07.1 AUO 15.6", 1366 x 768, 220nits, for UTC project
1700031103-01 For B156XTN07.1 eDP and black light cable
EWM-W188M201E Wi-Fi 802.11ac/abgn 2T2R and BT4.2
1750007965-01 Antenna Cable R/P SMA (M) to MHF4, 300mm
1750008671-01 Dipole Ant.SMA/M-R 2.4/5G 2.5/4dBi BLK 109mm
968AD00479* 4G module LTE Cat 4 for China
1750006264 Antenna cable SMA(F)/MHF 15cm
1750007990-01 Antenna 4G/LTE full band L=11 cm 50 Ohm
SQF-MSDM1-8G-21C SQF micro SD C10 MLC 8G (-25 ~ 85 °C/-13 ~ 185 °F)

RSB-4710 User Manual vi

vii RSB-4710 User Manual
Contents
Chapter 1 General Introduction ..........................1
1.1 Introduction ............................................................................................... 2
1.1.1 Product Features .......................................................................... 2
1.1.2 Mechanical Specifications............................................................. 3
1.1.3 Electrical Specifications ................................................................ 3
1.1.4 Environmental Specifications........................................................ 3
1.1.5 Block Diagram............................................................................... 4
Chapter 2 Hardware Installation ..........................5
2.1 Jumper and Connector Locations ............................................................. 6
2.2 Board Dimensions..................................................................................... 7
2.3 Jumpers .................................................................................................... 8
2.3.1 Jumper Description....................................................................... 8
2.3.2 Jumper List ................................................................................... 8
Table 2.1: Jumper List ................................................................. 8
2.3.3 Jumper Settings............................................................................ 9
2.4 Connectors.............................................................................................. 13
2.4.1 Connector List............................................................................. 13
2.4.2 Connector Settings ..................................................................... 14
Figure 2.1 Audio Connector....................................................... 14
Figure 2.2 EDP Connector......................................................... 15
Figure 2.3 LVDS Connector....................................................... 16
Figure 2.4 LVDS Backlight Connector ....................................... 17
Figure 2.5 MIPI CSI Connector.................................................. 18
Figure 2.6 Mini PCIe Connector ................................................ 19
Figure 2.7 Nano SIM Card......................................................... 20
Figure 2.8 M.2 Connector .......................................................... 22
Figure 2.9 Micro SD................................................................... 22
Figure 2.10Power Button and LED Connector ........................... 23
Figure 2.11DC Power Jack......................................................... 23
Figure 2.12COM1 Connector...................................................... 24
Figure 2.13COM2/Debug Connector .......................................... 24
Figure 2.14HDMI1 Connector..................................................... 25
Figure 2.15HDMI2 Connector..................................................... 26
Figure 2.16USB Connector......................................................... 26
Figure 2.17USB2 Pin Header ..................................................... 27
Figure 2.18USB3 Pin Header ..................................................... 27
Figure 2.19LAN1 Ethernet Connector ........................................ 28
Figure 2.20LAN2 Ethernet Connector ........................................ 29
Figure 2.21RTC Battery Connector ............................................ 30
Figure 2.22Internal RS-232 Pin Header ..................................... 30
Figure 2.23Internal RS-232/485 Pin Header .............................. 31
Figure 2.24Micro USB Connector............................................... 31
Figure 2.25Reset Button............................................................. 32
Figure 2.26GPIO Pin Header...................................................... 32
Figure 2.27SPI Pin Header......................................................... 33
Figure 2.28I2C Connector .......................................................... 33
2.5 LED ......................................................................................................... 34
2.6 Quick Start Guide.................................................................................... 34
2.6.1 Debug Port Connection............................................................... 34
2.6.2 Debug Port Setting...................................................................... 35

RSB-4710 User Manual viii
Chapter 3 Software Functionality ..................... 37
3.1 Introduction ............................................................................................. 38
3.2 Build Environment................................................................................... 38
3.2.1 Install Docker.............................................................................. 38
3.2.2 Get Base Image.......................................................................... 38
3.2.3 Obtain Android Source Code...................................................... 38
3.2.4 Building an Android 7.1.2 image................................................. 39
3.3 GPIO ....................................................................................................... 40
3.4 UART ...................................................................................................... 42
3.4.1 RSB-4710 UART ........................................................................ 42
3.4.2 How to Configure RS-232/485 Mode.......................................... 42
3.5 Audio....................................................................................................... 43
3.6 SD/MMC Card/USB Disk ........................................................................ 43
3.6.1 Browse the SD............................................................................ 43
3.7 HDMI....................................................................................................... 44
3.7.1 HDMI Resolution......................................................................... 44
3.7.2 HDMI Audio ................................................................................ 44
3.8 Multiple Display....................................................................................... 44
3.8.1 Enter U-Boot Interrupt Mode....................................................... 45
3.8.2 eDP and HDMI............................................................................ 45
3.8.3 HDMI and LVDS ......................................................................... 45
3.8.4 LVDS and eDP ........................................................................... 45
3.8.5 HDMI and DP (HDMI2)............................................................... 46
3.8.6 eDP and DP (HDMI2) ................................................................. 46
3.8.7 LVDS and DP (HDMI2)............................................................... 46
3.9 Network Setup ........................................................................................ 47
3.9.1 Wi-Fi ........................................................................................... 47
3.9.2 Bluetooth..................................................................................... 49
3.9.3 3G/4G ......................................................................................... 50
3.9.4 Ethernet ...................................................................................... 51
3.10 IIC ........................................................................................................... 52
Chapter 4 Advantech Services.......................... 53
4.1 RISC Design-In Services ........................................................................ 54
4.2 Contact Information................................................................................. 57
4.3 Global Service Policy .............................................................................. 58
4.3.1 Warranty Policy........................................................................... 58
4.3.2 Repair Process ........................................................................... 58

Chapter 1
1General Introduction
This chapter gives background
information regarding RSB-4710.
Introduction
Specification

RSB-4710 User Manual 2
1.1 Introduction
RSB-4710 is a RISC-based 3.5" single-board computer (SBC) powered by a high-
performance Rockchip RK3399 Arm® dual Cortex-A72 and quad Cortex-A53 proces-
sor that supports 4K resolution via HDMI. RSB-4710 offers dual HDMI/LVDS/eDP
output and extensive I/O, including 2 x GbE, 6 x serial ports, 6 x USB, and 5 x GPIO,
as well as 1 x mini PCIe, 1 x M.2, and 1 x SIM card slot for integrating Wi-Fi, Blue-
tooth, and 3G/4G modules. RSB-4710 provides the ideal system for kiosk, POS, and
vending machine applications.
1.1.1 Product Features
Specifications RSB-4710 Standard RSB-4710 Lite
Form Factor 3.5” SBC
Processor CPU RK3399/RK3399K dual-core Cortex-A72 and quad-core
Cortex-A53 1.8 GHz
Memory
Technology LPDDR4
Capacity Onboard 2GB
Flash 16GB eMMC NAND Flash for OS
Display
LVDS 1 -
HDMI 2, (4K 60fps + 1080P) 1
VGA -
eDP 1 1
Graphics Engine OpenGL ES 1.1/2.0/3.1, OpenCL 1.1, DirectX 11
H/W Video Codec
Decoder: MPEG-1, MPEG-2, MPEG-4, H.263, H.264,
AVS, VC-1, VP8, MVC, HEVC/H.265 decoder,
4k@60FPS
Encoder: H.264 ([email protected], MP, HP@level4.0), MVC
and VP8
Video In MIPI CSI 1
Ethernet Chipset RTL8211FS
Speed 2 10/100/1000 Mbps 1 10/100/1000 Mbps
Watchdog Timer 0 ~ 60s, default 30s
I/O
SATA -
SATA Power -
USB
1 x USB 3.0, 1 x USB 2.0 TypeA,
3 x USB 2.0 by pin header,
1 x USB OTG
Audio 1 x Line-Out /Mic-In/Line-In/Speaker by pin header
Serial Port
2 x RS-232 w/2-wires
2 x RS-232 and 2 x RS-232/
485 w/4-wires
1 x RS-232, 1 x RS-232
SPI 1
CAN -
GPIO 5
I2C 1
Button 1 x Reset button
Indicator LED 1 x Green LED for system power

3 RSB-4710 User Manual
Chapter 1 General Introduction
1.1.2 Mechanical Specifications
Dimensions: 146 x 102 mm/5.74 x 4.01 in
Height: 20 mm/0.78 in
Reference Weight: 0.32 kg/0.70 lb
1.1.3 Electrical Specifications
Power Supply Type: DC-in 12V
RTC Battery:
–Typical voltage: 3V
–Normal discharge capacity: 210mAH
1.1.4 Environmental Specifications
Operating Temperature: 0 ~ 60 °C/32 ~ 104 °F; -20 ~ 85 °C/-4 ~ 185 °F
Operating Humidity: 5 ~ 95% relative humidity, non-condensing
Storage Temperature: -40 ~ 85 °C/-40~185 °F
Storage Humidity: 60 °C/140 °F @ 95% RH non-condensing
Expansion
Mini-PCIe 1 x w/ USB 2.0 signal
M.2 1 x E-Key 2230, w/ SDIO/UART/USB/PCIe signal
SD 1 x micro SD
SIM 1 x nano SIM
Power
Power Supply
Voltage 12V DC-in
Power Type DC-in
Power
Consumption Boost 15W@12V
Environment
Operating
Temperature
0 ~ 60 °C/32 ~ 140 °F
-20 ~ 85 °C/-4 ~ 185 °F
0 ~ 60 °C/32 ~ 140 °F
-20 ~ 85 °C/-4 ~ 185 °F
Operating Humidity 5 ~ 95% Relative Humidity, non-condensing
Mechanical Dimensions
(W x D x H) 146 x 102 x 20 mm/5.74 x 4.01 x 0.78 in
Operating System Android7.1, Linux Debian
Certifications CE/FCC

RSB-4710 User Manual 4
1.1.5 Block Diagram
5
Rockchip
RK3399
Dual Cortex-A72
& Quad Cortex-A53
2GB LPDDR4 16GB eMMC
Ethernet
Micro OTG
Mini PCIe
HDMI Out
eDP
LVDS
HDMI Out
MIPI CSI
PCIe
Nano SIM
1 x USB 3.0/2.0
Type A
USB 2.0 OTG
Mic In/Line In
Line Out/Speaker
3 x USB 2.0
RGMII
UART4
I2C/SPI
GPIO
USB host 2.0
M.2 SDIO/UART0
I
U
0
S
P
P
S
L
T4
P
I
O
U
RS-232/debug
UART2
USB 3.0
I2S
MIPI2 CSI
DP
MIPI0 DSI
eDP
HDMI
5 x GPIO
RS-232
I2C/SPI
2 x RS-232/485 FT4232
Ethernet USB 2.0
RTL8211E
LAN7500
TC358775
CH7525
ALC5660
SDIO
O
Micro SD
2 x RS-232
8
5
USB251
7-JZX
Transceiver
Transceiver

Chapter 2
2Hardware Installation
This chapter provides mechanical
and connector information.
Jumper Information
Connector Information
Mechanical Drawing
Quick Start Guide

RSB-4710 User Manual 6
2.1 Jumper and Connector Locations
OTG
USB OTG
LAN2 LAN1 USB1
USB2.0+
USB3.0
HDMI2 HDMI1 COM1
RS232
DCIN1
12VDC
J1
COM5/6 Impedance
J3
COM3/4 12/5V select
COM2/DEBUG
RS232/Debug
SW1
AT & ATX switch
VDD3
LVDS VDD 3.3/5V
VDD1
eDP VDD 3.3/5V
USB2
USB2.0x2
USB3
USB2.0x1
OCM34
RS232x2
OCM56
RS232/485x2
BTN
LED POWER BTN
SD slot
M.2 E- Key
SIM slot
Mini- PCIE
MipiCSI LVDS EDP
BLP2
LVDS BKL 12V
BLP1
LVDS BKL 3.3/5V
BL
LVDS BKL Audio
J4
COM2 RS232/ debug
5

7 RSB-4710 User Manual
Chapter 2 Hardware Installation
2.2 Board Dimensions

RSB-4710 User Manual 8
2.3 Jumpers
2.3.1 Jumper Description
Cards can configured by setting jumpers. A jumper is a metal bridge used to close an
electric circuit. It consists of two metal pins and a small metal clip (often protected by
a plastic cover) that slides over the pins to connect them. To close a jumper, connect
the pins with the clip. To open a jumper, remove the clip. Sometimes a jumper will
have three pins labeled 1, 2, and 3. In such cases, connect either pins 1 and 2 or pins
2 and 3.
The jumper settings are schematically depicted in this manual as follows:
A pair of needle-nose pliers may be helpful when working with jumpers. If you have
any doubts about the best hardware configuration for your application, contact your
local distributor or sales representative before making any changes. Generally, only a
standard cable is required to make most connections.
2.3.2 Jumper List
Warning! To avoid damaging the computer, always turn off the power supply
before setting jumpers.
Table 2.1: Jumper List
J4 COM2 RS-232 and debug mode select, default debug mode
J3 COM3,COM4 power 12/5V level select, default 5V
J1 COM5, COM6 impedance select, default off
SW1 AT & ATX Mode Switch, default AT mode
VDD3 LVDS VDD 3.3V &5V level select, default 3.3V
BLP1 LVDS BKL PWR 3.3V&5V level select, default off
BLP2 LVDS BKL PWR 12V select, default 12V
VDD1 EDP VDD 3.3V &5V level select, default 3.3V

9 RSB-4710 User Manual
Chapter 2 Hardware Installation
2.3.3 Jumper Settings
2.3.3.1 J4
RSB-4710 COM2 can be used as RS-232 or a debug port via J4 selection.
This pin header is designed for selecting the COM port and debug mode.
2.3.3.2 J3
RSB-4710 supports 12/5V power supply via COM5 and COM6. The power level can
be selected via J3.
This pin header is designed for COM5 and COM6 power selection.
J4 UART2 used for COM port and debug mode select
Part Number 1653003101
Footprint HD_3x1P_79_D
Description Pin header 3 x 1P 2.0 mm 180D(M) DIP 2000-13 WS
Setting Function
(1-2) Debug port
(2-3) RS232
J3 COM5 and COM6 power 12/5V level select
Part number 1653003101
Footprint HD_3x1P_79_D
Description Pin header 3 x 1P 2.0 mm 180D(M) DIP 2000-13 WS
Setting Function
(1-2) 5V
(2-3) 12V

RSB-4710 User Manual 10
2.3.3.3 J1
RSB-4710 COM5 and COM6 can be used as RS-232 or RS-485 via software config-
uration, refer to Section 3.4. When set as RS-485, the impedance can be configured
on/off.
2.3.3.4 SW1
SW1 is designed for AT mode or ATX mode selection.
J1 COM5 and COM6 RS-485 impedance on/off
Part Number 1653003201-01
Footprint HD_3x2P_79_D_PRX
Description Pin header 2 x 3P 2.00 mm 180D(M) DIP 1140-010-06SN
Setting Function
(1-3) COM5 RS485 impedance off
(3-5) COM5 RS485 impedance on
(2-4) COM6 RS485 impedance off
(4-6) COM6 RS485 impedance on
SW1 AT and ATX mode switch
Part Number 1600000071
Footprint SW_3P_CJS-1201TA1
Description Slide SW CJS-1201TA1 SMD 3P SPDT P = 6.0 mm W = 2.5 mm
Setting Function
(1-2) ATX
(2-3) AT

11 RSB-4710 User Manual
Chapter 2 Hardware Installation
2.3.3.5 VDD3
VDD3 is designed for LVDS VDD 3.3V and 5V level selection.
2.3.3.6 BLP1
RSB-4710 LVDS backlight supports 3.3.V/5V/12V power supply via BLP1/BLP2
selection.
2.3.3.7 BLP2
RSB-4710 LVDS backlight supports 3.3.V/5V/12V power supply via BLP1/BLP2
selection.
VDD3 LVDS VDD 3.3/5V level select
Part Number 1653003101
Footprint HD_3x1P_79_D
Description Pin header 3 x 1P 2.0 mm 180D(M) DIP 2000-13 WS
Setting Function
(1-2) 3.3V
(2-3) 5V
BLP1 LVDS BKLT PWR 3.3/5V level select
Part number 1653003100
Footprint PH3x1P-2.54
Description Pin header 3 x 1P 2.54 mm 180D(M) DIP 1130-000-03S
Setting Function
(1-2) 5V
(2-3) 3.3V
BLP2 LVDS BKLT PWR 12V level select
Part Number 1653002100
Footprint PH2x1P-2.54
Description Pin header 2 x 1P 2.54 mm 180D(M) DIP 21N12564-
Setting Function
(1-2) 12V

RSB-4710 User Manual 12
2.3.3.8 VDD1
VDD1 is designed for EDP VDD 3.3/5V level selection.
This pin header is designed for EDP panel VDD level selection.
VDD1 EDP VDD 3.3/5V level select
Part Number 1653003101
Footprint HD_3x1P_79_D
Description Pin header 3 x 1P 2.0 mm 180D(M) DIP 2000-13 WS
Setting Function
(1-2) 3.3V
(2-3) 5V