Advantech RSB-3710 User manual

User Manual
RSB-3710
Rockchip ARM Cortex-A72 2.5”
SBC

RSB-3710 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2021
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgments
ARM is a trademark of the ARM Corporation.
NXP is a trademark of the NXP Corporation.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandise
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. 2006371000 Edition 1
Printed in China June 2021

iii RSB-3710 User Manual
Declaration of Conformity
FCC Class B
This equipment has been tested and found to comply with the limits for a Class B dig-
ital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interfer-
ence will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for assistance.
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage:
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
Disconnect power before making any configuration changes. The sudden rush
of power as you connect a jumper or install a card may damage sensitive elec-
tronic components.
Packing List
Before setting up the system, check that the items listed below are included and in
good condition. If any item does not accord with the table, please contact your dealer
immediately:
1 x RSB-3710
1 x Heatsink
1 x China RoHS
Ordering Information
Part No. Description
RSB-3710CO-XNA1E RSB-3710 2GDDR, 16GeMMC, 0 ~ 60 °C (32 ~ 140 °F)
RSB-3710WO-XNA1E RSB-3710 2GDDR, 16GeMMC, -20 ~ 85 °C (-4 ~ 185
°F)

RSB-3710 User Manual iv
Optional Accessories
* Please contact us to get suitable cellar module for your region.
Part No. Description
96PSA-A36W12R1-3 [03] ADP A/D 100-240V 36W 12V C6 DC PLUG 90° 62368
1702002605 Power Cord 3P EU 10A 250V 183 cm
1702031801 Power Cord 3P UK 10A 250V 183 cm
1702002600 Power Cord UL 3P 10A 125V 183 cm
1700009652 Power Cord CCC 3P 10A 250V 187 cm
700021565-01 Debug cable
IDK-1107WR-40WVA1E 7" LED PANEL 400N with 4WR touch, 800x480(G)
1700031071-01 For IDK-1107WR LVDS and black light cable
IDK-1115R-40XGC1E 15" LED panel 1024x768(G) with 5W R-touch
1700031073-01 For IDK-1115R LVDS and black light cable
IDK-1121WR-30FHA1E 21.5",1920x1080,300nit,Part No. 97.21G01.001-S03
1700031072-01 For IDK-1121WR LVDS and black light cable
XUPOS-NT156FHM-N41 15.6" LCD, 220nits, 1920x1080
1700031102-01 For XUPOS-NT156FHM eDP and black light cable
XUTC-B156XTN07.1 AUO 15.6", 1366 x 768, 220nits, for UTC project
1700031103-01 For B156XTN07.1 eDP and black light cable
EXM-CMPF1-M2E01E Mini PCIE-to-M.2 adapter board
EWM-W188M201E WiFi 802.11ac/abgn 2T2R and BT4.2
1750007965-01 Antenna Cable R/P SMA (M) to MHF4, 300mm
1750008671-01 Dipole Ant.SMA/M-R 2.4/5G 2.5/4dBi BLK 109mm
968AD00479* 4G module LTE Cat 4 for China
1750006264 Antenna cable SMA(F)/MHF 15cm
1750007990-01 Antenna 4G/LTE full band L=11 cm 50 Ohm
SQF-MSDM1-8G-21C SQF MICRO SD C10 MLC 8G (-25 ~ 85 °C/-13 ~ 185
°F)

v RSB-3710 User Manual
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

RSB-3710 User Manual vi

vii RSB-3710 User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ............................................................................................... 2
1.2 Product Features....................................................................................... 2
1.3 Mechanical Specifications......................................................................... 2
1.4 Electrical Specifications ............................................................................ 3
1.5 Environmental Specifications .................................................................... 3
1.6 Block Diagram........................................................................................... 3
Chapter 2 H/W Installation....................................5
2.1 Jumper and Connector Locations ............................................................. 6
2.2 Jumpers .................................................................................................... 6
2.2.1 Jumper Description....................................................................... 6
2.2.2 Jumper List ................................................................................... 7
Table 2.1: Jumper List ................................................................. 7
2.2.3 Jumper Settings............................................................................ 7
2.3 Connectors................................................................................................ 9
2.3.1 Connector List............................................................................... 9
2.3.2 Connector Pin Definition ............................................................... 9
Figure 2.1 DC RTC Battery Connector ........................................ 9
Figure 2.2 HDMI Connector....................................................... 10
Figure 2.3 LVDS Inverter Power Connector .............................. 11
Figure 2.4 LVDS Connector....................................................... 13
Figure 2.5 Ethernet Connector .................................................. 14
Figure 2.6 Ethernet Connector .................................................. 15
Figure 2.7 Mini PCIE Connector ................................................ 17
Figure 2.8 NANO SIM Card Slot................................................ 18
Figure 2.9 LOUT Connector ...................................................... 19
Figure 2.10MIC Connector ......................................................... 19
Figure 2.11USB Port Connector ................................................. 20
Figure 2.12COM2/DEBUG Connector........................................ 21
Figure 2.13Micro SD Slot I2C Connector ................................... 21
Figure 2.14Micro USB Connector............................................... 22
Figure 2.15Power Button, Power LED, and 4G LED Pin Header22
Figure 2.16Reset Button............................................................. 23
Figure 2.17DC Jack .................................................................... 23
2.4 LED ......................................................................................................... 23
2.5 UIO1 and UIO2 ....................................................................................... 24
2.6 Mechanical .............................................................................................. 25
2.6.1 Board Dimensions....................................................................... 25
Figure 2.18Board Dimensions (Top Side) .................................. 25
2.7 Quick Start Guide.................................................................................... 26
2.7.1 Debug Port Connection............................................................... 26
2.7.2 Debug Port Setting...................................................................... 27
Chapter 3 Software Functionality ......................29
3.1 Introduction ............................................................................................. 30
3.2 Set up Build Environment........................................................................ 30
3.2.1 Install Docker .............................................................................. 30
3.2.2 Acquiring the Base Image........................................................... 30
3.2.3 Acquiring the Android Source Code............................................ 30
3.2.4 Building Android 7.1.2 Image...................................................... 31

RSB-3710 User Manual viii
3.3 GPIO ....................................................................................................... 32
3.4 UART ...................................................................................................... 33
3.4.1 RSB-3710 Uart ........................................................................... 33
3.5 Audio....................................................................................................... 34
3.6 SD/MMC Card/USB Disk ........................................................................ 35
3.6.1 Browse the SD............................................................................ 35
3.7 HDMI....................................................................................................... 35
3.7.1 HDMI resolution.......................................................................... 35
3.7.2 HDMI Audio ................................................................................ 36
3.8 Multi-display ............................................................................................ 36
3.8.1 Enter U-boot Interrupt Mode....................................................... 36
3.8.2 eDP and HDMI............................................................................ 36
3.8.3 HDMI and LVDS ......................................................................... 37
3.9 Network Setup ........................................................................................ 37
3.9.1 Wi-Fi ........................................................................................... 37
3.9.2 Bluetooth..................................................................................... 39
3.9.3 3G/4G ......................................................................................... 39
3.9.4 Ethernet ...................................................................................... 40
Chapter 4 Advantech Services.......................... 43
4.1 RISC Design-in Services ........................................................................ 44
4.2 Contact Information................................................................................. 47
4.3 Global Service Policy .............................................................................. 47
4.3.1 Warranty Policy........................................................................... 47
4.3.2 Repair Process ........................................................................... 48

Chapter 1
1General Information

RSB-3710 User Manual 2
1.1 Introduction
Advantech’s RSB-3710 is a RISC 2.5" single board computer (SBC) powered by
high-performance Rockchip RK3399 ARM dual Cortex-A72 and quad Cortex-A53
processors. RSB-3710 supports 4K display via HDMI and offers dual HDMI/LVDS/
eDP. In addition, this innovative solution features diverse I/O — including dual GbE, 2
x serial ports, 2 x USB, and 12 x GPIO. RSB-3710 also features Mini-PCIe, and SIM
card slots for integrating Wi-Fi, Bluetooth, and 3G/4G modules. RSB-3710 is an ideal
solution for applications in healthcare, security, IoT gateways, and vending
machines.
1.2 Product Features
1.3 Mechanical Specifications
Dimensions: 100 x 72 x 19 mm (3.93 x 2.83 x 0.74 in)
Reference Weight: 0.5 Kg (1.1 lb)
Specification Feature Description
Form factor 2.5" SBC with UIO40-Express 100 x 72 mm (3.93 x 2.83 in)
Processor CPU
RK3399/RK3399K dual-core Cortex-
A72 and quad-core Cortex-A53 1.8
GHz
Storage Memory On-board LPDDR4 2GB
NAND Flash 16GB of eMMC Flash
Display
HDMI 1 x Support HDMI 2.0, up to 4K, 60Hz
eDP 1 x
LVDS 1 x reused with eDP
Ethernet Ethernet 2 x 10/100/1000 Mbps
IO
USB 1 x USB 3.0+1 USB 2.0, TypeA
USB OTG 1 x
Reset 1 x
RS232 1 x RS232 by pin header, reused as
debug port by jumper
Audio 1 x Mic in; 1 x line out
UIO express
USB 4 x USB 2.0, UIO TypeA
COM 2 x RS232 by UIO TypeB
I2C 1 x w/3.3V
GPIO 4 x UIO Type A, w/3.3V
8 x UIO Type B, w/3.3V
Expansion
SD 1 x Mirco SD
MINI-PCIe 1 x USB 2.0 and PCIE signal
M.2 NA
SIM 1 x Nano SIM
Power Power 12V DC-in
Environment Operating temperature 0 ~ 60/-20 ~ 85 °C (32 ~ 140/-4 ~ 185
°F)
Operating System Android\Linux Debian

3 RSB-3710 User Manual
Chapter 1 General Information
1.4 Electrical Specifications
Power supply type: DC-in 12V
RTC Battery:
–Typical voltage: 3
–Normal discharge capacity: 210Amh
1.5 Environmental Specifications
Operating temperature: 0 ~ 60 °C/-20 ~ 85 °C (32 ~ 104/-4 ~ 185 °F)
Operating humidity: 5 ~ 95% relative humidity, non-condensing
Storage temperature: -40 ~ 85°C (-40 ~ 185 °F)
Storage humidity: 60 °C (140 °F) @ 95% RH Non-condensing
1.6 Block Diagram

RSB-3710 User Manual 4

Chapter 2
2H/W Installation
This chapter details RSB-3710
mechanical and connector infor-
mation.

RSB-3710 User Manual 6
2.1 Jumper and Connector Locations
2.2 Jumpers
2.2.1 Jumper Description
Cards can be configured by setting jumpers. A jumper is a metal bridge used to close
an electric circuit. It consists of two metal pins and a small metal clip (often protected
by a plastic cover) that slides over the pins to connect them. To close a jumper, you
connect the pins with the clip. To open a jumper, you remove the clip. Sometimes a
jumper will have three pins, labeled 1, 2 and 3. In this case you would connect either
pins 1 and 2 or 2 and 3.
The jumper settings are schematically depicted in this manual as follows.
A pair of needle-nose pliers may be helpful when working with jumpers. If you have
any doubts about the best hardware configuration for your application, contact your
local distributor or sales representative before you make any changes.
Generally, you simply need a standard cable to make most connections.
Warning! To avoid damaging the computer, always turn off the power supply
before setting jumpers.

7 RSB-3710 User Manual
Chapter 2 H/W Installation
2.2.2 Jumper List
2.2.3 Jumper Settings
This pin header is designed for selecting the com port and debug mode select.
Table 2.1: Jumper List
J4 COM2RS232 and debug mode select
VDD LVDS VDD 3.3V &5V level select & LVDS BKL PWR 3.3V&5V PWR select
BLP2 LVDS BKL PWR 12V select
SW1 AT & ATX Mode Switch
BTN Maskrom mode select
J4 Uart2 use for com port and debug mode select
Part number 1653003101
Footprint HD_3x1P_79_D
Description PIN HEADER 3x1P 2.0mm 180D(M) DIP 2000-13 WS
Setting Function
(1-2) Debug port
(2-3) RS232
VDD LVDS VDD 3.3V &5V level select & LVDS BKL PWR 3.3V&5V PWR select
Part number 1653003260
Footprint HD_3x2P_79
Description PIN HEADER 3x2P 2.0mm 180D(M) SMD 21N22050
Setting Function
(1-3) LVDS VDD 5V
(3-5) LVDS VDD 3.3V
(4-6) LVDS BKLT PWR 3.3V
(2-4) LVDS BKLT PWR 5V

RSB-3710 User Manual 8
BLP2 LVDS BKLT PWR 12V level select
Part number 1653002101-02
Footprint HD_2x1P_79_D
Description PIN HEADER 2x1P 2.0mm 180D(M) DIP 21N12050
Setting Function
(1-2) LVDS BKLT PWR 12V
SW1 AT & ATX Mode Switch
Part Number 1600000071
Footprint SW_3P_CJS-1201TA1
Description SLIDE SW CJS-1201TA1 SMD 3P SPDT P=6.0mm W=2.5mm
Setting Function
(2-1) ATX Mode
(2-2) Floating
(2-3) AT Mode (default)
BTN Maskrom mode select
Part number 1653003260
Footprint HD_3x2P_79
Description PIN HEADER 3x2P 2.0mm 180D(M) SMD 21N22050
Setting Function
(3-5) Maskrom mode
(5-6) Normal mode
(1-2) Power on system under ATX mode
Note! Users who select ATX mode can power the system on using short BTN
Pin 1 and BTN Pin 2.

9 RSB-3710 User Manual
Chapter 2 H/W Installation
2.3 Connectors
2.3.1 Connector List
2.3.2 Connector Pin Definition
2.3.2.1 RTC Battery Connector (BAT)
RSB-3710 supports a lithium 3V_210mAH CR2032 battery with a wafer box.
Figure 2.1 DC RTC Battery Connector
BAT RTC CONN
HDMI1 HDMI1 CONN
BL LVDS BKL CONN
LVDS LVDS CONN
LAN1 LAN
LAN2 LAN
MINIPCIE MINI PCIE 52P
SIM Nano SIM Card
AUDIO Audio PIN header
USB1 USB CONN
COM2/Debug COM2
SD SD slot
OTG USB
BTN Power BTN pin header
RST Reset button
DCIN1 12V DC Jack
LED LED
CN11 UIO1
CN12 UIO2

RSB-3710 User Manual 10
2.3.2.2 HDMI Connector (HDMI1)
RSB-3710 supports one HDMI port. The pin definition for HDMI1 is demonstrated
below:
Figure 2.2 HDMI Connector
Pin Description Pin Description
1 HDMI1_z_DATA2+ 11 GND
2 GND 12 HDMI1_z_CLK-
3 HDMI1_z_DATA2- 13 HDMI1_z_CEC
4 HDMI1_z_DATA1+ 14 NC
5 GND 15 HDMI1_DDC_CLK
6 HDMI1_z_DATA1- 16 HDMI1_DDC_DATA
7 HDMI1_z_DATA0+ 17 GND
8 GND 18 +5V_HDMI
9 HDMI1_z_DATA0- 19 HDMI1_HPD
10 HDMI1_z_CLK+

11 RSB-3710 User Manual
Chapter 2 H/W Installation
2.3.2.3 LVDS Inverter Power Connector (BL)
To avoid damage to LCD panel when connecting to an LVDS, please ensure the cor-
rect voltage level has been set before powering the device on (refer to jumper setting
description for the BL and/or LCD datasheet used in the application).
Figure 2.3 LVDS Inverter Power Connector
Pin Description
1 +5V
2 LVDS_PWM
3 LVDS_BLEN
4 GND
5 +VDD_BKLT

RSB-3710 User Manual 12
2.3.2.4 LVDS Connector (LVDS)
RSB-3710 features an LVDS 20x2-pin board-to-board connector for one port single
channel 24 bit LVDS or one port dual channel 24 bit LVDS. To avoid damage to LCD
panel when connecting to an LVDS, please ensure the correct voltage level has been
set before powering the device on (refer to jumper setting description for the BL and/
or LCD datasheet used in the target application)
Pin Description
1 VDD_LVDS
2 VDD_LVDS
3 GND
4 GND
5 VDD_LVDS
6 VDD_LVDS
7 LVDS1_Z_D0N
8 LVDS2_Z_D0N
9 LVDS1_Z_D0P
10 LVDS2_Z_D0P
11 GND
12 GND
13 LVDS1_Z_D1N
14 LVDS2_Z_D1N
15 LVDS1_Z_D1P
16 LVDS2_Z_D1P
17 GND
18 GND
19 LVDS1_Z_D2N
20 LVDS2_Z_D2N
21 LVDS1_Z_D2P
22 LVDS2_Z_D2P
23 GND
24 GND
25 LVDS1_Z_CLK0N
26 LVDS2_Z_CLK0N
27 LVDS1_Z_CLK0P
28 LVDS2_Z_CLK0P
29 GND
30 GND
31 NC
32 NC
33 GND
34 EDP_HPD(or LVDS GND)
35 LVDS1_Z_D3N
36 LVDS2_Z_D3N
37 LVDS1_Z_D3P
38 LVDS2_Z_D3P
39 LVDS_PIN39(PD 4.7Kohm to GND)
40 LVDS_CTRL