Advantech ProFlat IDP-31150 User manual

Touch your Imagination Today
Version 0.1
15〞Projected Capacitive Touch Monitor
ProFlat Touch Monitor User Manual : IDP-31150

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Copyright © 2018
Advantech Co., Ltd.
All Rights Reserved
No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language, in any form or
by any means, including, but not limited to, electronic, magnetic, optical, chemical,
manual, or otherwise without prior written permission of Advantech Co., Ltd.
Disclaimer
The information in this document is subject to change without notice. Advantech Co.,
Ltd. makes no representations or warranties with respect to the contents hereof and
specifically disclaim any implied warranties of merchantability or fitness for a
particular purpose. Advantech Co., Ltd. reserves the right to revise this publication
and to make changes from time to time in the content hereof without obligation of
Advantech Co., Ltd. to notify any person of such revisions or changes.
Trademark Acknowledgments
All other product names mentioned herein that are trademarks or registered
trademarks are the property of their respective companies.
All rights of these documents are reserved by Advantech Co., Ltd.
FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including interference that may
cause undesired operation.

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Table of Contents
Disclaimer............................................................................................................1
Trademark Acknowledgments..............................................................................1
FCC Notice ..........................................................................................................1
Important safety notice.........................................................................................3
1.................................................................................................................................5
Introduction .............................................................................................................5
About this Manual................................................................................................5
The features.........................................................................................................6
Physical Specifications.........................................................................................6
2.................................................................................................................................7
Unpacking...............................................................................................................7
Shipping Damage/Unpacking...............................................................................7
Packing list...........................................................................................................7
3.................................................................................................................................8
Hardware Installation ..............................................................................................8
3.1 VESA standard installation.............................................................................8
3.2 OSD Functions...............................................................................................8
A. MAIN MANU...................................................................................................8
B . OSD STRUCTURE.........................................................................................9
3.3 OSD Key Information.....................................................................................9
A. OSD BOARD...................................................................................................9
B. Key Events ....................................................................................................10
4..................................................................................Error! Bookmark not defined.
Warranty................................................................................................................ 11
5..................................................................................Error! Bookmark not defined.
Troubleshooting ....................................................................................................12
No picture...........................................................................................................12
Power Button does not respond.........................................................................12
Image is unstable, unfocused ............................................................................12
LED on monitor is not lit (no green or amber color can be seen).......................13
Display image is not properly sized....................................................................13
Selected resolution is not displayed properly.....................................................13
No touch function...............................................................................................13

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Important safety notice
Please read this manual carefully and save to use in the future.
Make sure to unplug the power lead before cleaning the product. Unplug the
power lead from the power outlet and wipe the product using a soft, dry cloth.
Do not use components except those recommended by the manufacturer,
failure to do so may cause damage.
Do not try to move the monitor by pulling only the cord nor touch the plug with
wet hands.
Do not excessively bend the plug and wire nor place heavy objects upon
them, which could cause damage.
Keep the product away from places exposed to oil, smoke or moisture; do not
install inside a vehicle, this may cause malfunction, an electric shock or fire.
Especially avoid operating the monitor near water or outdoors where it could
be exposed to snow or rain.
Do not cover the vents on the monitor case, do not place the monitor or
power adapter on the bed, sofa, carpet etc., as bad ventilation may cause a
breakdown or fire.
When installing the product, make sure to keep it away from the wall (more
than 76mm (3 inch) for ventilation purposes.
Only the type of power listed in the label of the LCD can be used. If you have
questions of power type, please contact local dealer or power supply
department.
Use only a properly grounded plug and receptacle. An improper ground may
cause electric shock or equipment damage. If you can’t insert the plug into

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outlet, please change the outlet.
Make sure the outlet can support total electricity of products be plug into it, do
not connect too many extension cords or plugs to an outlet. Otherwise it may
cause fire.
Do not place the product on an unstable or small surface area. Place the
product on an even, stable surface, as the product may fall and cause harm
to someone walking by, specifically children.
Do not try to extend the power wire, otherwise it may cause fire.
Do not open the monitor cabinet by yourself, if monitor needs to be examined
or repaired, please contact the professional service.
Firstly pull out the power plug and connect the professional service when it
happens following:
a. power wire or power cable is damaged.
b. monitor fall into ground or monitor cabinet is damaged.
c. monitor displays obviously out of the way, needs to be repaired.
Unplug the power cord from the power outlet when monitor is not used.
Do not install the product in places with poor ventilation, high light, high
temperature or moisture.

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1
Introduction
About this Manual
This manual is intended as a reference guide for the Advantech ProFlat Touch
Monitors.
This Manual provides the information needed to install, set up and maintain the
Advantech ProFlat Touch Monitors. In addition, this manual describes basic technical
information about the touch sensor, troubleshooting and contact information.
This manual is organised as follows;
Chapter 1 Introduction and general information.
Chapter 2 Unpacking care and maintenance
Chapter 3 Hardware Installation guide
Chapter 4 Warranty information
Chapter 5 Troubleshooting

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The features
Mode name IDP-31150
Description 15”TFT ProFlat Touch Monitor
Native Resolution 1024 x 768 @ 60Hz
Contrast Ratio 800:1 Typ.
Colours 16.2 million
Response Time（LCD Panel）16ms Typ.
Luminance(LCD Panel) 400 cd/㎡Typ.
Viewing Angle Horizontal (left/right) 160°(80°/80°)
(From Centre, CR>=10) Vertical (up/down) 160°(80°/80°)
Touch Technology Projected Capacitive Touch (P-Cap)
Touchscreen Interface USB
Physical Specifications
Model
IDP-31150
Parameter
Length
353.7mm
Width
277.7mm
Thickness
46.0mm
Active area
305.1x229.1mm

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2
Unpacking
Shipping Damage/Unpacking
Advantech takes every precaution in testing and packing its products prior to
shipment.
On delivery of the products, check the shipping carton for damage. If any damage is
seen that could have caused damage to the contents, keep all packing materials for
later inspection by Advantech or the carrier who are responsible for any shipping
damage.
Handle the monitor with care. Take care not to mark or scratch the glass when
removing it from its packing.
Packing list
Please open the package carefully and check the items below are in the package:
1. Touch monitor
2. Power supply (110V-240V),
3. UK/EU/US 3 power cord,
4. VGA/DVI 2 cable,
5. USB touch cable
If any items are missing, please contact your local dealer or the Advantech Service
Department.
Note: please save the original package in order to ship the monitor in the future.

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3
Hardware Installation
3.1 VESA standard installation
The IDP-31 touch monitor’s mounting functions include ProFlat, removable base
VESA and wall mount.
VESA installation holes
3.2 OSD Functions
A. MAIN MANU

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B . OSD STRUCTURE
1st Sub Menu
2nd Sub Menu
3rd Sub Menu
Default Value
(Step)
PICTURE
BRIGHTNESS
0-100
100
CONTRAST
0-100
60
GAMMA
2.0/2.2/2.4
2.2
COLOUR
PRESET
sRGB/6500K/9300K
6500K
RED
0-100
70
GREEN
0-100
70
BLUE
0-100
70
TRACKING
HORIZONTAL
0-100
50
VERTICAL
0-100
50
CLOCK
0-100
50
PHASE
0-100
17
SHARPNESS
0-10
2
SETUP
LANGUAGE
简中、繁中、English
etc.
English
OSD POSITION
-
-
HORIZONTAL
0-100
50
VERTICAL
0-100
50
WHITE BALANCE
YES/NO
NO
LIGHT SENSOR
OFF
OFF
INPUT SELECT
VGA/DVI
VGA
FACTORY RESET
YES/NO
NO
3.3 OSD Key Information
A. OSD BOARD
DOWN UP MENU AUTO POWER
MT-OSD

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B. Key Events
Button
Function
Status
Hot Key
LED
Indicates Operation
status
Green: Normal
Operation
Red : Off Mode 、
No signal、Sleep
mode、
Factory mode、Burn
in mode
POWER
Turn on or turn off
the power
AUTO
1、Adjust the
Picture of Analog
input
2、Exit menu or
Exit a menu of
sub-menu
MENU
Display the OSD
Menu or Select
highlighted function
UP
Select Previous
menu item
or increase value
Select Brightness
Adjust menu
DOWN
Select next menu
item or
Decrease value
Select Contrast
Adjust menu

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4
Warranty
Advantech is only under obligation to offer the following Warranty Repair and
Services except those authorized formal documents in written form:
LCD & Screen repairable: 2 years
The above warranty period takes the front four places of the Serial Number label on
the Advantech products as the starting date.
Warranty products cover panel, controller and communication cable.Accessories
included with the products are not included in the warranty

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5
Troubleshooting
No picture
The signal cable should be fully connected to the graphics card/computer.
The graphics card should be completely seated in its PC slot.
Power Button and computer power switch should be in the ON position.
Check to make sure that a supported mode has been selected on the graphics card
or system being used. (Please consult graphics card or system manual to change
graphics mode).
Check the monitor and your graphics card with respect to compatibility and
recommended settings.
Check the signal cable connector for bent or pushed-in pins.
Check that the BNC or D-SUB button is in the correct position.
Power Button does not respond
Unplug the power cord of the monitor from the AC outlet to turn off and reset the
monitor, or simultaneously press the RESET and Power buttons.
Image is unstable, unfocused
Signal cable should be fully connected to the computer.
Use the OSM™ Image Adjust controls to focus and adjust display by increasing or
decreasing the Fine control. When the display mode is changed, the OSM Image
Adjust settings may need to be re-adjusted.
Check the monitor and your graphics card with respect to compatibility and
recommended signal timings.
If your text is garbled, change the video mode to non-interlace and use 60Hz refresh
rate.

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LED on monitor is not lit (no green or amber color can be seen)
Power Button should be in the ON position and power lead should be connected.
Make certain the computer is not in a power-saving mode (touch the keyboard or
mouse if present).
Display image is not properly sized
Use the OSM Image Adjust controls to increase or decrease the H. Size.
Check to make sure that a supported mode and signal timing has been selected on
the graphics card or system being used (Please consult the graphics card or system
manual to change graphics mode or refresh rate).
Selected resolution is not displayed properly
Select the Display Resolution in the OSM Information menu to confirm that the
appropriate resolution has been selected. If not, select corresponding option by
pressing the control button.
No touch function
Check that the software driver is correctly installed. Or, try to uninstall the driver first,
and then reinstall the driver and reboot the computer.
If there is no problem about the software driver, Please replace the Digitizer Pen to
have a try.
If the problem persists, please contact our technical support engineer.