Advantech UTC-520A User manual

User Manual
UTC-520A/B
AMD T40E (UTC-520A) & Intel
Atom D2550 (UTC-520B)
Processor- based Ubiquitous
21.5” LCD Touch Computer

UTC-520A/B User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2010
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc. Intel and Celeron are
trademarks of Intel Corporation.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business
Machines Corporation.
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows is a registered trademark of Microsoft Corp. RTL is a trademark of
Realtek Semiconductor Co., Ltd.
All other product names or trademarks are properties of their respective owners.
For more information on this and other Advantech products, please visit our websites
at:
http://www.advantech.com
http://www.advantech.com/ppc
For technical support and service, please visit our support website at:
http://support.advantech.com
This manual is for the UTC-520A/B.
Part No. 2008C52000 Edition 1
Printed in Taiwan May 2012

iii UTC-520A/B User Manual
Declaration of Conformity
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installa-
tion. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful inter-
ference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interfer-
ence to radio or television reception, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Packing List
Before you begin installing UTC-520A/B, please make sure that the following materi-
als have been shipped:
UTC-520A/B series
Accessories for UTC-520A/B
–Warranty card
–DC 12V/ 60W power Adapter
–Driver CD-ROM disc
–Mounting kits and packet of screws
If any of these items are missing or damaged, contact your distributor or sales repre-
sentative immediately.
Warning! Any changes or modifications made to the equipment which are not
expressly approved by the relevant standards authority could void your
authority to operate the equipment.

UTC-520A/B User Manual iv
Technical Support and Assistance
1. Visit the Advantech web site at http://support.advantech.com where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Warning! Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equiv- alent type recommended by the manufacturer. Dis-
pose of used batteries according to the man- ufacturer's instructions.
Warning! 1. Input voltage rated 12 V, 5 A
2. Use a 3 V @ 195 mA lithium battery
3. Packing: please carry the unit with both hands, handle with care
4. Maintenance: to properly maintain and clean the surfaces, use only
approved products or clean with a dry applicator
5. CompactFlash: Turn off power before insert- ing or removing Com-
pactFlash storage card.
Contact information:
Our European representative: Advantech Europe GmbH Kolberger
Strafle 7
D-40599 Dβsseldorf, Germany
Tel: [phone]
Fax: [phone]

v UTC-520A/B User Manual
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
15. The power cord or plug is damaged.
16. Liquid has penetrated into the equipment.
17. The equipment has been exposed to moisture.
18. The equipment does not work well, or you cannot get it to work according to the
user's manual.
19. The equipment has been dropped and damaged.
20. The equipment has obvious signs of breakage.
21. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -20° C (-4° F) OR ABOVE 60° C
(140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
22. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
23. The sound pressure level at theoperator's position according to IEC 704-1:1982
is no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

UTC-520A/B User Manual vi

vii UTC-520A/B User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ...............................................................................................2
1.2 General Specifications ..............................................................................2
1.2.1 General.........................................................................................2
1.2.2 Standard PC functions..................................................................2
1.2.3 VGA Interface ...............................................................................3
Table 1.1: Internal Graphics Features.........................................3
1.2.4 Audio Function..............................................................................3
1.2.5 LAN Function................................................................................3
1.2.6 Touchscreen (Optional) ................................................................3
1.2.7 Optional Modules..........................................................................3
1.2.8 Environment..................................................................................4
1.3 LCD Specifications....................................................................................4
1.4 Dimensions ...............................................................................................5
Figure 1.1 Dimensions of UTC-520A/B .......................................5
Chapter 2 System Setup.......................................7
2.1 A Quick Tour of the UTC-520A/B..............................................................8
Figure 2.1 Front view of UTC-520A/B..........................................8
Figure 2.2 Rear view of UTC-520A/B..........................................8
2.2 Installation Procedures..............................................................................9
2.2.1 Connecting the Power Cord..........................................................9
2.2.2 Connecting the Keyboard or Mouse .............................................9
2.2.3 Switching on the Power ................................................................9
Figure 2.3 Connect the power cord to the DC inlet......................9
2.3 Running the BIOS Setup Program..........................................................10
2.4 Installing System Software......................................................................10
2.4.1 Method 1: Ethernet .....................................................................10
2.4.2 Method 2: External USB CD-ROM..............................................10
2.5 Installing the Drivers................................................................................11
Chapter 3 Hardware Installation and Upgrading
.............................................................13
3.1 Introduction .............................................................................................14
3.2 Installing the 2.5" Hard Disk Drive (HDD) ...............................................14
Figure 3.1 Installing primary 2.5" HDD ......................................14
3.3 Installing the CFAST ...............................................................................15
Figure 3.2 Installing the Compact Flash card............................15
3.4 Installing the Memory..............................................................................15
Figure 3.3 Installing the memory ...............................................15
3.5 Installing the Wireless LAN Card ...........................................................16
Chapter 4 Jumper Settings and Connectors ...25
4.1 Jumpers and Connectors (UTC-520A)....................................................26
4.1.1 Jumpers......................................................................................26
4.1.2 Connectors..................................................................................28

UTC-520A/B User Manual viii
Table 4.1: Connectors............................................................... 28
4.1.3 Mechanical.................................................................................. 29
Figure 4.1 Jumper and Connector Layout (Component Side)... 29
Figure 4.2 Jumper and Connector Layout (Solder Side)........... 30
4.2 Jumpers and Connectors (UTC-520B) ................................................... 31
4.2.1 Jumpers...................................................................................... 31
Table 4.2: Jumpers.................................................................... 31
4.2.2 Connectors ................................................................................. 33
Table 4.3: Connectors............................................................... 33
4.2.3 Mechanical.................................................................................. 34
Figure 4.3 Jumper and Connector Layout (Component Side)... 34
Figure 4.4 Jumper and Connector Layout (Solder Side)........... 34
Appendix A Pin Assignments...............................35
A.1 Pin Assignments (UTC-520A)................................................................. 36
A.2 Pin Assignments (UTC-520B)................................................................. 55
Appendix B UTC-500 Peripherals Series
Installation Guide..............................71
B.1 UTC-500 Peripherals Series Installation Guide...................................... 72

Chapter 1
1General Information
This chapter gives background
information on the UTC-520A/B.
Sections include:
Introduction
GeneralSpecifications
LCD Specifications
Dimensions

UTC-520A/B User Manual 2
1.1 Introduction
The UTC-520A/B is an Intel low-power AMD T40E &Intel Atom D2550 processor
computer that is designed to serve as a interactive self-service terminal and as a mul-
timedia computer. It is a PC-based system with 21.5" TFT LCD display, on-board
PCIe Ethernet controller, 3 COM port and 1 VGA connector. With a built in internal
IDE connector (for CF card), one SATA connector for HDD and an mini PCIe expan-
sion socket, the UTC-520A/B is a compact and user-friendly multi-function computer.
In addition, its “fit anywhere” design makes it very flexible and able to be used in
many different kinds of installations. It can be wall mounted or stood upright on a
desktop.
For system integrators, this simple, complete, compact and highly integrated multi-
media system lets you easily build UTC-520A/B into your applications. Common
industrial applications include self-transaction & healthcare, information kiosk & inter-
active signage. UTC-520A/B is a reliable, cost-effective solution for your application
requirements.
1.2 General Specifications
1.2.1 General
Dimensions (W x H x D): 517.64 mm (L) x 313.51 mm (H) x 43.5 mm (D)
Weight: 6.5 kg
Power supply: ATX type Input Voltage: +12 VDC, 5A
Power adaptor: AC/DC (Standard Build in)
Input voltage:100 ~ 240 VAC
Output voltage: 12 V @ 5 A
Disk drive housing: Space for one 2.5" SATA HDD
Front panel: IP65/NEMA4 compliant
1.2.2 Standard PC functions
CPU:
–Onboard AMD G- Series T40E Dual-core 1.0 GHz (UTC-520A)
–Onboard Intel Atom Dual Core D2550 1.8 GHz (UTC-520B)
BIOS:
–AMI EFI 32-Mbit (UTC-520A)
–AMI EFI 16-Mbit (UTC-520B)
System chipset:
–AMD G-series + A50M FCH (UTC-520A)
–Intel Atom D2550 + NM10 (UTC-520B)
2nd level cache:
–512 KB ( UTC-520A)
–1 MB (UTC-520B)
System memory: SO-DIMM DDR3 up to 4 G
Serial ports: 3 x external COM
Universal serial bus (USB) port: Supports up to 4 x USB V2.0
Mini PCI-E bus expansion slot: Accepts one mini PCI-E device (Wire less
LAN card), UTC-520B with SIM Holder
Solid State Disk: Supports 1 x internal CFAST
Watchdog timer: Single chip Watchdog 255-level interval timer, setup by soft-
ware
Power management: Full ACPI (Advanced Configuration andPower Interface)

3 UTC-520A/B User Manual
Chapter 1 General Information
2.0 Supports S0, S1, S3,S4, S5
1.2.3 VGA Interface
Chipset: The GPU Contains a refresh of the third generation graphics core
Memory Size: Up to 512 MB of dynamic video memory allocation
Interface: VGA
Display mode:
–CRT: Analog RGB display output resolution up to 2048*1536 @ 60 Hz
1.2.4 Audio Function
Audio: High Definition Audio (HD), 3 W x 2 Speakers
1.2.5 LAN Function
Chipset:
–Realtek RTL8111E- VB-GR (UTC-520A)
–Intel 82583V (UTC-520B)
Speed: 1000 Mbps /Interface: 2 x RJ45
Wake-on-LAN: Supports Wake-on-LAN function with ATX power control
Supports LAN teaming (in Fault Tolerance)
1.2.6 Touchscreen (Optional)
1.2.7 Optional Modules
Memory: 1 x SO-DIMM DDR3 1066 up to 4 GB (Bulid in 2 G)
HDD: 2.5" SATA HDD
SSD: Supports 1 x internal CFAST
Operating System:
–Windows XP, Windows 7 (UTC-520A)
–Windows 7 (UTC-520B)
Table 1.1: Internal Graphics Features
UTC-520A UTC-520B
DirectX® 11 graphics with UVD 3.0
Up to 2 Display Port/TMDS
Integrated VGA DAC
Displayport 1.1a
Integrated Graphics
Engine clock speed: 500 MHz or 280 MHz,
dependent
DirectX® 9 and OpenGL 3.0
Display Port 1.1, HDMI 1.3a
Supports HDCP 1.3
Intel Display Power saving technology 6.0
SGXS45 Power VR Core 400/640 MHz
Type Analog Resistive 5 wires Projected Capacitive Touch
Resolution Continuous
Light Transmission 80% 90%
Controller USB interface USB interface
Power Consumption < 5 V @ 60 mA
Software Driver Supports Windows XP/ 7/ XPE
Durability
(Touches in a lifetime) 36 million 50,000 hours

UTC-520A/B User Manual 4
Touchscreen: Analog Resistive, Projective Capacitive
Power cord: 1702002600 ( US) 1702002605 (Europe)
Wireless LAN Module:
UTC-520AB-WIFIE UTC-520AB Wireless LAN module
Peripherals for UTC-500 series
UTC-P01-A0E ( 2M Wecam)
UTC-P02-A0E (MSR)
UTC-P03-A0E (RFID)
UTC-P06-A0E (Smart Card Reader)
UTC-P07-A0E (Barcode reader)
Standard Floor Stand Kits
UTC-K01-STANDE
UTC-K02-STANDE
UTC-R01-STANDE
1.2.8 Environment
Operating temperature: 0 ~ 40° C (32 ~ 104° F)
Storage temperature: -20 ~ 60° C
Relative humidity: 10 ~ 95% @ 40° C (non-condensing)
Shock: 10 G peak acceleration (11 ms duration)
Certification: EMC: CE, FCC, BSMI, VCCI.
Safety: UL 60950, CB, CCC, BSMI
Vibration: 5 ~ 500 Hz 1 Grms RMS random vibration
VESA Support: 100 x 100 mm (Suggest screws type- M4 x 5)
Supports landscape and portrait screen mode
1.3 LCD Specifications
Display type: 21.5" TFT LCD
Max. resolution: 1920 x 1080
Colors: 16.7 M
Dot size (mm): 248.25(H) X 248.25 ( V)
Viewing angle: 178 ° / 178°
Luminance: 250 cd/m2 (Optional 400)
*VR control: Brightness could be modified through BIOS
Note! The color LCD display installed in the UTC-520A/B is high-quality and
reliable. However, it may contain a few defective pixels which do not
always illuminate. With current technology, it is impossible to completely
eliminate defective pixels. Advantech is actively working to improve this
technology.

5 UTC-520A/B User Manual
Chapter 1 General Information
1.4 Dimensions
Figure 1.1 Dimensions of UTC-520A/B
517.64
313.51
40
43.50
517.64
208.82
308.82
395.67
101.96
201.96
420
73.36
VESA Hole
M4 Depth=5mm

UTC-520A/B User Manual 6

Chapter 2
2System Setup
This chapter details system setup
on the UTC-520A/B.
Sections include:
A Quick Tour of the UTC-520A/B
Installation procedures
Running the BIOS Setup
Program
Installing System Software

UTC-520A/B User Manual 8
2.1 A Quick Tour of the UTC-520A/B
Before you start to set up the UTC-520A/B, take a moment to become familiar with
the locations and purposes of the controls, drives, connectors and ports, which are
illustrated in the figures below.
When you place the UTC-520A/B upright on the desktop, its front panel appears as
shown in Figure 2.1.
Figure 2.1 Front view of UTC-520A/B
When you turn the UTC-520A/B around and look at its rear cover, you will find the I/O
section as shown in Fig. 2.2. (The I/O section includes various I/O ports, including
serial ports, Ethernet ports, USB ports, the VGA, and CFAST/ HDMI/MIC-IN/LINE-
OUT slot so on.)
Figure 2.2 Rear view of UTC-520A/B

9 UTC-520A/B User Manual
Chapter 2 System Setup
2.2 Installation Procedures
2.2.1 Connecting the Power Cord
The UTC-520A/B can be powered by a DC electrical outlet. Be sure to always handle
the power cords by holding the plug ends only. Please follow the Figure 2.5 to con-
nect the male plug of the power cord to the DC inlet of the UTC-520A/B.
2.2.2 Connecting the Keyboard or Mouse
Before you start the computer, please connect keyboard port on the I/O section of the
UTC-520A/B.
2.2.3 Switching on the Power
When you look at the rear side of the UTC-520A/B, you will see the power switch as
shown in Figure 2.2.
Figure 2.3 Connect the power cord to the DC inlet
A. Antenna Port H. HDMI
B. Line-out I. VGA
C. Min-in J. LAN Ports x 2
D. COM3 K. CFast
E. COM2 L. DC Input
F. COM1 M. Power switch
G. USB 2.0 x 4
ABC D E F G H IJ
K
LM
DC inlet
AC/DC power adapter
Power cord

UTC-520A/B User Manual 10
2.3 Running the BIOS Setup Program
Your UTC-520A/B is likely to have been properly set up and configured by your
dealer prior to delivery. You may still find it necessary to use the UTC-520A/B's BIOS
(Basic Input-Output System) setup program to change system configuration informa-
tion, such as the current date and time or your type of hard drive. The setup program
is stored in read-only memory (ROM). It can be accessed either when you turn on or
reset the UTC-520A/B, by pressing the “Del” key on your keyboard immediately after
powering on the computer.
The settings you specify with the setup program are recorded in a special area of
memory called CMOS RAM. This memory is backed up by a battery so that it will not
be erased when you turn off or reset the system. Whenever you turn on the power,
the system reads the settings stored in CMOS RAM and compares them to the
equipment check conducted during the power on self-test (POST). If an error occurs,
an error message will be displayed on screen, and you will be prompted to run the
setup program.
2.4 Installing System Software
Recent releases of operating systems from major vendors include setup programs
which load automatically and guide you through hard disk preparation and operating
system installation. The guidelines below will help you determine the steps necessary
to install your operating system on the UTC-520A/B hard drive.
Installing software requires an installed HDD. Software can be loaded in the UTC-
520A/B using any of four methods:
2.4.1 Method 1: Ethernet
You can use the Ethernet port to download software to the HDD.
2.4.2 Method 2: External USB CD-ROM
If required, insert your operating system's installation or setup diskette into the dis-
kette drive until the release button pops out.
The BIOS of UTC-520A/B supports system boot-up directly from the CD-ROM drive.
You may also insert your system installation CD-ROM into the CD-ROM drive.
Power on your UTC-520A/B or reset the system by pressing the “Ctrl+Alt+Del” keys
simultaneously. The UTC-520A/B will automatically load the operating system from
the diskette or CD-ROM.
If you are presented with the opening screen of a setup or installation program, follow
the instructions on screen. The setup program will guide you through preparation of
your hard drive, and installation of the operating system. If you are presented with an
operating system command prompt, such as A:\>, then you must partition and format
your hard drive, and manually copy the operating system files to it. Refer to your
operating system user manual for instructions on partitioning and formatting a hard
drive.
Note! Some distributors and system integrators may have already pre-
installed system software prior to shipment of your UTC-520A/B.

11 UTC-520A/B User Manual
Chapter 2 System Setup
2.5 Installing the Drivers
After installing your system software, you will be able to set up the Ethernet, XGA,
audio, and touchscreen functions. All drivers are stored in a CD-ROM disc entitled
“Drivers and Utilities” which can be found in your accessory box.
The various drivers and utilities in the CD-ROM disc have their own text files which
helps users install the drivers and understand their functions. These files are a very
useful supplement to the information in this manual.
Note! The drivers and utilities used for the UTC-520A/B are subject to change
without notice.
If in doubt, check Advantech's website or contact our application engi-
neers for the latest information regarding drivers and utilities.

UTC-520A/B User Manual 12