Akuvox R27A User manual

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R27ADoorPhoneUserManual

AboutThisManual
ThankyouforchoosingAkuvox’sproducts.Inusermanual,weprovideallfunctionsand
configurationsyouwanttoknowaboutR27A.Pleaseverifythepackagingcontentandnetwork
statusbeforesetting.Thismanualappliestofirmware26.0.2.170orlowerversion.
Note:Theoldfirmwaremaybealittledifferentfrom27.0.2.170aboutsomeconfiguration.Please
consultyouradministratorformoreinformation.
FCCCaution:
AnyChangesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliance
couldvoidtheuser'sauthoritytooperatetheequipment.
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwo
conditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustaccept
anyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.
Note:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigital
device,pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,
usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththe
instructions,maycauseharmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturning
theequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefollowingmeasures:
—Reorientorrelocatethereceivingantenna.
—Increasetheseparationbetweentheequipmentandreceiver.
—Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiveris
connected.
—Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Content
1.Overview..................................................................................1
1.1.ProductDescription............................................................................................................1
1.2.Features..............................................................................................................................2
1.3.Keypad................................................................................................................................4
2.Configuration...........................................................................5
2.1.Administratorinterface......................................................................................................5
2.1.1SystemInformation..................................................................................................5
2.1.2AdminSettings.........................................................................................................5
2.1.3SystemSetting..........................................................................................................6
2.2.Userinterface.....................................................................................................................7
2.2.1PublicPinModif.......................................................................................................7
2.2.2AddUserCards.........................................................................................................7
2.2.3AddPrivatePin.........................................................................................................7
3.BasicUsing...............................................................................8
3.1.Makeacall.........................................................................................................................8
3.2.Receiveacall......................................................................................................................8
3.3.Unlock.................................................................................................................................8
4.Web.........................................................................................9
4.1.ObtainIPaddress...............................................................................................................9
4.2.Logintheweb.....................................................................................................................9
4.3.Status................................................................................................................................10
4.3.1Basic.......................................................................................................................10
4.4.Intercom...........................................................................................................................11
4.4.1Basic.......................................................................................................................11
4.4.2Advanced................................................................................................................12
4.4.3Relay.......................................................................................................................13
4.4.4Input.......................................................................................................................15
4.4.5LiveStream.............................................................................................................16
4.4.6RTSP........................................................................................................................17
4.4.7ONVIF.....................................................................................................................18
4.4.8Motion....................................................................................................................18
4.4.9CardSetting(R27Aonly).........................................................................................19
4.4.10Action...................................................................................................................20
4.5.Account............................................................................................................................22
4.5.1Basic.......................................................................................................................22
4.5.2Advanced................................................................................................................24
4.6.Network............................................................................................................................27
4.6.1Basic.......................................................................................................................27

4.6.2Advanced................................................................................................................28
4.7.Phone...............................................................................................................................29
4.7.1Time/Language......................................................................................................29
4.7.2CallFeature............................................................................................................30
4.7.3Voice.......................................................................................................................31
4.7.4DialPlan..................................................................................................................32
4.7.5Multicast.................................................................................................................33
4.7.6Calllog....................................................................................................................34
4.7.7Doorlog..................................................................................................................35
4.8.Upgrade............................................................................................................................35
4.8.1Basic.......................................................................................................................35
4.8.2Advanced................................................................................................................36
4.9.Security.............................................................................................................................38
4.9.1Basic.......................................................................................................................38

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1.Overview
1.1. ProductDescription
R27A
AkuvoxR27AisaSIP‐compliant,hands‐freeandvideooutdoorphone.Itcanbe
connectedwithyourAkuvoxIPPhoneforremoteunlockcontrolandmonitor.You
canoperatetheindoorhandsettocommunicatewithvisitorsviavoiceandvideo,
andunlockthedoorifyouwish.UserscanalsouseRFcardtounlockthe
door(R27AConly).It’sapplicableinvillas,officeandsoon.

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1.2. Features
Highlight
Vandalresistantbody,withaflushbutton
Wild‐anglecamera:120°
POE(IEEE802.3af,Power‐over‐Ethernet)
Two‐wayaudiocommunicationoverIPnetworkwithEchocancelfeature
ComplieswithSIPStandardforeasyintegrationineachSIPPBXes
ComplieswithONVIFstandardforeasyintegrationwithanynetworksurveillance
system
Physical&Power
Bodymaterial:all‐aluminum
Camera:3Mpixels,automaticlighting
Numerickeypadwithextrabuttons
InfraredSensor:Support
Wiegandport:Support
RFCardReader:13.56MHz&125kHz
OutputRelay:3outputrelaysfordooropener
802.3afPower‐Over‐Ethernet
12VDCconnector(ifnotusingPOE)
Waterproof&Dustproof:IP65
Installation:Flush‐mounted&Wall‐mounted
Flush‐mountedDIM:280x130x68mm
Wall‐mountedDIM:280x130x38mm

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SIPEndpoint
SIPv1(RFC2543),SIPv2(RFC3261)
Audiocodecs:G.711a,G.711μ,G.722,G.729
Videocodecs:H264
SpeechQuality:7kHzAudio
EchoCancellation
VoiceActivationDetection
ComfortNoiseGenerator
Video
Resolution:upto720p
Maximumimagetransferrate:720p‐30pfs
HighintensityIRLEDsforpicturelightingduringdarkhourswithinternallight
sensor
Compatiblewith3rd.Party.Videocomponents,e.g.NVRs.
DoorEntryFeature
RelaycontrolindividuallybyDTMFtones
Camerapermanentlyoperational
WhiteBalance:Auto
Auto‐nightmodewithLEDillumination
Minimumillumination:0.1LUX
NetworkFeatures
1x10/100MbpsEthernetPort

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Protocolssupport:IPv4,HTTP,HTTPS,FTP,SNMP,DNS,NTP,RTSP,RTP,TCP,UDP,
ICMP,DHCP,ARP
1.3. Keypad
KeyDescription
NumericKey
ManageCenterKey
DialingKey
DeleteKey

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2.Configuration
2.1. Administratorinterface
Press*2396#toenteradministratorinterface.Administratorinterfaceprovidessome
advancedpermissionstoadministrators,includingSystemInformation,Admin
SettingsandSystemSettings.
2.1.1SystemInformation
Press1toenterSystemInformationtocheckIPaddress,MacaddressandFirmware
versionofthedoorphone.
2.1.2AdminSettings
2.1.2.1Admincardsetting
Addadmincard
EnterAdminCardSettinginterface,andpress1toquickaddadmincard.Whenyou
see“PleaseSwipeAdminCard...”,pleaseplaceadmincardintheRFcardreaderarea.
Afterthescreenshows“Anadmincardisadded+1”,itmeansaddingsuccessfully.
Cleanadmincarddata
EnterAdminCardSettinginterface,press2todeletethecurrentadmincard.When
yousee“PleaseSwipeAdminCard....”,andplacetheaddedadmincardyouwantto
deleteintheRFcardarea.Afterthescreenshows“Anadmincardisdeleted”,it
meansdeletingsuccessfully.

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2.1.2.2AdminCodeSetting
Admincodeisusedtoenteradministratorinterface.Thedefaultcodeis2396.Enter
AdminCodeSettingtoinput4digitnewadmincodes,clickDialkey tosave.
2.1.2.3ServiceCodeSetting
ServiceCodeSettingisusedtoenteruserinterface.Thedefaultcodeis3888.Enter
servicecodesettingtoinput4digitnewusercodes,andclickDialkey tosave.
2.1.3SystemSetting
2.1.3.1Networksettings
EnterSystemSettinginterface,andpress1toenterNetworksetting.SelectDHCP
mode,doorphonewillaccessnetworkautomatically.ChooseStaticmode,users
needtosetupIPaddress,subnetmaskanddefaultgateway.PressDialkey
whenyoufinisheachstep.
2.1.3.2StationNo.Settings
UserscansetupthedeviceIDtolimittheunlockpermissions.
(Thisfunctioncannotbeusednow.Akuvoxwillperfectitinnextversion)
2.1.3.3Restoredefault
EnterSystemsetting,andpress3toenterrestoreinterface.Afteryousuretomake
thedevicerestoretofactorysetting,youcanswipeyouradmincardorenteradmin
code,thenthedevicewillrestore.

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2.2. Userinterface
Press*3888#toenteruserinterface.UserinterfaceincludesPublicPinModif,Add
UserCardsandAddPrivatePin.Thesefunctionscanonlybeaccessedby
administrator.
2.2.1PublicPinModif
ThedefaultpublicPinis33333333.BeforeyoumodifypublicPin,usersneedtoswipe
admincardorenteradmincode,thenyoucanenter8digitnewPublicPin,clickDial
key tosave.
2.2.2AddUserCards
Usercardisusedtounlock.Beforeaddinguserscard,usersneedtoswipeadmincard
orenteradmincode,thenyouwillsee“PleaseSwipeICCard...”,placeusercardin
theRFcardreader.Thenthescreenwillshow“AddICCard+1”,itmeansadding
successfully.
2.2.3AddPrivatePin
Userscanalsouseprivatepincodetounlock.Beforeaddingprivatepin,usersneed
toswipeadmincardorenteradmincode.Thenentera8digitprivatepin,andclick
Dialkey tosave.

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3.BasicUsing
3.1. Makeacall
Intheidleinterface,presstheaccountorIPaddress+Dialkey tomakeacall.
3.2. Receiveacall
R27Xwillautoanswertheincomingcallbydefault.Ifusersdisableautoanswer
function,theycanpressdialkeytoanswertheincomingcall.
3.3. Unlock
UnlockbyPincode:UserscanunlockthedoorbyusingpredefinedPublicPinor
PrivatePin.Press#+8digitPinCode+#tounlock,thenyouwillhear“Thedooris
nowopened”.IfusersinputthewrongPincode,thescreenwillshow“Incorrect
Code”.
UnlockbyRFCard(OnlyR27A):PlacethepredefinedusercardinRFcardreaderto
unlock.Undernormalconditions,thephonewillannounce“Thedoorisnow
opened”.Ifthecardhasnotbeenregistered,thephonewillshow“Unauthorized”.
UnlockbyDTMFCode:Duringthetalking,thepresidentcanpressthepredefined
DTMFcodetoremoteunlockthedoor.(Pleaserefertochapter4.4.4aboutDTMF
codesetting).Thenyouwillalsohear“Thedoorisnowopened”.

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4.Web
4.1. ObtainIPaddress
TheAkuvoxR27AuseDHCPIPbydefault.Press*2396#toenterAdministrator
interface.EnterSystemInformationtocheckthephoneIPaddress.
4.2. Logintheweb
OpenaWebBrowser,andenterthecorrespondingIPaddress.Then,typethedefault
usernameandpasswordasbelowtologin:
Username:admin
Password:admin

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4.3. Status
4.3.1Basic
Status,includingproductinformation,networkinformationandaccountinformation,
canbeviewedfromStatus‐>Basic.
SectionsDescription
ProductInformationTodisplaythedevice’sinformationsuchasModelname,
MACaddress(IPdevice’sphysicaladdress),Firmwareversion
andHardwarefirmware.
NetworkInformationTodisplaythedevice’sNetworkingstatus(LANPort),suchas
PortType(whichcouldbeDHCP/Static/PPPoE),LinkStatus,IP
Address,SubnetMask,Gateway,PrimaryDNSserver,
SecondaryDNSserver,PrimaryNTPserverandSecondary
NTPserver(NTPserverisusedtosynchronizetimefrom
INTERNETautomatically).
AccountInformationTodisplaydevice’sAccountinformationandRegistration
status(accountusername,registeredserver’saddress,
Registerresult).

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4.4. Intercom
4.4.1Basic
Gotothepath:Intercom‐Basic
SectionsDescription
PublicKeyPublicKeyisusedtounlock.
KeySwitch:Userscandisableorenablethisfunction.
KeyValue:ThedefaultpublicKeyis33333333.Userscan
modifybyyourself.
DisplayNumberThisfunctionisusedtohideordisplaythenumberwhenyou
operateinthephone.Ifyouselect“Disabled”,thephonewill
show“*”whenyoudial.
SpeedDialThisFeatureisusedtocallout4numbersinthesametime.
Aftersetupthenumberyouneedtocall,pressmanage

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centerkeytocall.
WebCallTodialoutoranswerthephonefromwebsite.
CallEventThisfeatureissimilarwiththeInputevent.Onceusersmake
acall,itwillexecutetheaction.
Itsupports3types‐FTP,Email,andHTTP
TosetuptheFTPandEmailinActioninterface,theFTPserver
andEmailwillreceivethecapturepicturewhencallout.If
youchooseHTTPmode,entertheURLformat:http://http
serverIPaddress/anyinformation
(suchas,http://192.168.35.48/mac=000).Thenyouwillcheck
thisinformationwhichcapturesthenetworkpacket.
MaxCallTimeToconfigurethemaxcalltime.
MaxDialTimeDialinTime:WhenotherphonecallstoR27A,ifring
toneisovertheDialinTimewithoutanswer.Thecall
willbehangup.
DialoutTime:WhenR27Acalltotheotherparty,ifthe
ringtoneisovertheDialoutTimewithoutanswer.R27A
willcontinuetocalltonoanswercallnumberinorder.
4.4.2Advanced
SectionsDescription
AECLevelAEC(ConfigurableAcousticandLineEchoCancelers)isused
toadjusttheechoeffectduringthecommunication.The
defaultvalueis700.Increasethelevel,theechocontrolis
better.

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PhotoresistorPhotoresistorisusedtosensethelightintensitythatR27A
willautoenableinfraredLED.Userscanadjustthe
photosensitivevaluebyyourselves.
TamperAlarmEnabletheTamperAlarm,ifthegravityofR27Achanges,the
phonewillalarm.TheThresholdvalueissmaller,thefaster
thereactionofdevice.
WiegandAkuvoxprovidestwoWiegandprotocol.Accordingtothe
correspondingwiegandaccessdevicetochoosethesuitable
protocol.
4.4.3Relay
SectionsDescription
PrivateKeyImportorExportthePrivateKeytemplate.
RelayToconfiguresomesettingsaboutunlock
RelaySelect:R27Asupport3relays
RelayType:Differentlocksusedifferentrelaytypes,default
stateorinvertstate.IfyouconnecttheLockinNO
connector,selectdefaultstate.Otherwiseusinginvert

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state.
RelayDelay(sec):Allowsdoorremain“open”forcertain
periodTherangeisfrom1to10seconds
DTMFOption:R27Asupport1、2、3、4digitsDTMFunlock
code.Pleaseselectonetypeandenterthecorresponding
code.
DTMF:Setup1digitDTMFcodeforremoteunlock
MultipleDTMF:SetupmultipledigitsDTMFcodefor
remoteunlock.
Status:thestatuswillbechangedbytherelaystate.
OpenRelayviaHTTPUserscanuseaURLtoremoteunlockthedoor.
Switch:Enablethisfunction.Disablebydefault.
Username&password:Userscansetuptheusernameand
passwordforHTTPunlock.Nullbydefault
URLformat:http://192.168.1.102/fcgi/do?action=OpenDoor&
UserName=&Password=&DoorNum=1

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4.4.4Input
SectionsDescription
InputInputfunctionisusedtoopenthedoorfrominside.
TriggerOption:Accordingtodifferentlockconnectionto
choosedifferenttriggermode.Ifusersconnectinnormal
opencontact,selectlow.IfyouchooseHigh,please
connectinnormalclosecontact.
Actiontoexecute:Chooseoneormorewaystoreceivethe
actionmessage.
HttpURL:IfyoutickHttpURL,thenentertheHttpserver
IPaddressintheHTTPURLarea.WhentheInputis
triggered,itwillsendHttpmessage.URLformat:
http://httpserverIPaddress/anyinformation(suchas
http://192.168.35.48/mac=000).Thenyouwillcheckthis

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4.4.5LiveStream
SectionsDescription
LiveStreamTocheckthereal‐timevideofromR27A.
informationwhichcapturesthenetworkpacket.
ActionDelay:Setuptheactiondelaytime.Afterthedelay
time,thephonewillsendtotheactioninformationinthe
correspondingway.
OpenRelay:Tochooseasuitablerelayforinputconnector.
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3
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