Analog Devices ADRV902 Series User manual

ADRV902XGUI
Troubleshooting
Guide
9February2021 AnalogDevicesConfidentialInformation.©2020AnalogDevices,Inc.Allrightsreserved.
1//

Ifconnectingforfirsttime,pleasecheckbelow
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§Fortheuserswhoareconnecting(ADS9andADRV902x)firsttimepleaserefertothedetails
thataregiveninuserguideUG-1727Section“TRANSCEIVEREVALUATIONSOFTWARE(TES)
OPERATION”Page250of267.
•AfterturningonEVBsetupittakesapproximately3-4minutestocompletetheboot
sequence.
•WerecommendcustomerstotryconnectingtoboardfromGUIafter4minutesoftime
•Thefollowingslideswillprovidethetroubleshootingdetailsifincaseanyissueisseen


Troubleshootingsteps
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S.No Symptoms Troubleshooting steps
1 Serialconsoleportconnection Slide4
2 IfD3BootStatusLEDnotturningOFF Slide5
3 IfD3BootStatusLEDblinkingorIPPingisintermittent Slide6
4 IfD3BootStatusLEDisnormal(TurnedOFFafter3-4
minutes)butnopingwithboard.
Slide7
5 IfPingisconstantandBootsequenceisnormal,butGUIis
notconnectingtoBoard.
Slide8
6 IfGUIisnotconnectingafterupdateplatformfiles Slide9
7 Ifcommandserverisnotrunning,thentryrunningmanually
andconnectingfromGUI
Slide10

Serialconsoleportconnection
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►ConnectUSBcabletoreadtheserialportconsolelog
SerialPortSettings

IfD3BootStatusLEDnotturningOFF
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►IfD3BootStatusLEDnotturningOFF.
►Checktheserialconsolelog.Theimageshowsthenormal
bootlog.
►IfBootsequenceisnotnormaltryre-flashingtheSDCard
Image.
►SDCardImagedownloadlink:Tobeadded.
TowriteSDcardusewin32diskimagerorsimilartool.

https://wiki.analog.com/resources/tools-software/linux-
software/zynq_images/
windows_hosts?s[]=sd&s[]=card&s[]=write#flash_the_sd_card
►BootsequenceisnormalissuecouldbewiththeADS9board
itself.TryswappingtheboardorcontactADISupport@
https://ez.analog.com/wide-band-rf-transceivers/design-support-adrv9026/

IfD3BootStatusLEDblinkingorIPPingisintermittent
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►IfD3BootStatusLEDblinkingorIPPingisintermittent
►Checktheserialconsolelog,ifboardisrestartingcontinuouslychecktheswitchposition
ItshouldbeOFFposition.

IfD3BootStatusLEDisnormal(TurnedOFFafter3-4minutes)
butnopingwithboard.
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►IfD3BootStatusLEDisnormal(TurnedOFFafter3-4minutes)butnopingwithboard.
►ChecktheIPconfigurationsideonPC

IfPingisconstantandBootsequenceisnormal,butGUIisnot
connectingtoBoard.
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►IfPingisconstantandBootsequenceisnormal,butGUIisnotconnectingtoBoard.
►EntertheDemomodebyenteringthecorrectpartnumberanddoupdateplatformfilesfromGUI.
►Afterupdatingplatformfiles,restarttheboardandtryconnecting

IfGUIisnotconnectingafterupdateplatformfiles
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►IfGUIisnotconnectingafterupdateplatformfiles
►CheckwhetherADRV902xCommandserverisrunning
►Orusingnetstat-lptu

Ifcommandserverisnotrunning,thentryrunningmanuallyand
connectingfromGUI.
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►Ifcommandserverisnotrunning,thentryrunningmanuallyandconnectingfromGUI.
►Ifyouaregettinganyerrorwhenyouareexecutingthecommandservermanually,tryupdatingthe
EEPROMbinaryfile.
►PleasefollowthebelowlinktoupdateEEPROMcontent
https://ez.analog.com/wide-band-rf-transceivers/design-support-adrv9026/w/documents

FollowUp
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►Iftheissueissolvedwithanyofthetroubleshootingsteps,pleasecontactADISupportteam
@https://ez.analog.com/wide-band-rf-transceivers/design-support-adrv9026/