ASCOM D42 Instruction sheet

Configuration Manual
Ascom d43 DECT Handset
TD 93120EN
10 Oct 2016 / Ver. A

TD 93120EN
10 Oct 2016 / Ver. A
Configuration Manual
Ascom d43 DECT Handset
Contents
1. Introduction ................................................................................................................... 1
1.1 Abbreviations and Glossary .................................................................................... 1
1.2 Functionality Matrix ................................................................................................ 3
2. Getting Started with Configuration of the Handset .................................................. 4
2.1 WinPDM................................................................................................................... 4
2.2 Device Manager....................................................................................................... 4
2.3 Device Management in Multiple Systems ............................................................... 6
3. Handset Installation and Configuration ..................................................................... 7
3.1 Preparing WinPDM or Device Manager for Handset Handling................................ 7
3.2 Installing a New Handset ........................................................................................ 7
4. Maintenance .................................................................................................................. 9
4.1 Definitions ............................................................................................................... 9
4.2 Upgrade Handset Software..................................................................................... 9
4.3 Perform a Factory Reset........................................................................................ 10
4.4 Replacement Procedure Choice Guide ................................................................... 11
4.5 Replacement of Handset with Device Manager .................................................... 11
4.6 Handset Replacement with WinPDM .................................................................... 12
4.7 DECT Frequency Band Configuration..................................................................... 13
5. Handset Configuration................................................................................................ 15
5.1 Configure a Handset with a Template................................................................... 15
5.2 Voice Mail .............................................................................................................. 16
5.3 Central Phonebook ................................................................................................ 17
5.4 Company Phonebook ............................................................................................ 17
5.5 Import Contacts..................................................................................................... 17
5.6 Call Services ........................................................................................................... 18
5.7 Call Diversion ......................................................................................................... 18
5.8 Absence Handling.................................................................................................. 19
5.9 In Call Menu ........................................................................................................... 19
5.10 Customize Soft Keys ........................................................................................... 21
5.11 Show or Hide Missed Call Window ...................................................................... 21
5.12 Own Line Settings ............................................................................................... 22
5.13 Uploadable Language ......................................................................................... 22
5.14 Action when Handset is Placed In Charger ......................................................... 22
5.15 Disable Homebase GAP Registration .................................................................. 23
5.16 Early Encryption .................................................................................................. 23
5.17 Protect Registration from User Deletion............................................................. 24
5.18 Emergency Call Numbers .................................................................................... 24

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5.19 Audio adjustment ............................................................................................... 24
5.20 Headset Configuration ........................................................................................ 24
5.21 Display Management Layout .............................................................................. 26
5.22 Owner identification in the Idle Display.............................................................. 26
5.23 Screen Saver........................................................................................................ 26
5.24 Name Presentation ............................................................................................. 26
6. Administration ............................................................................................................ 28
6.1 Admin Menu Tree .................................................................................................. 28
6.2 Quick Access to the Handset Device Information ................................................. 29
7. Troubleshooting .......................................................................................................... 30
7.1 Fault Symptoms .................................................................................................... 30
7.2 Display Information............................................................................................... 30
8. Related Documents ..................................................................................................... 32
9. Document History ....................................................................................................... 33

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1. Introduction
1. Introduction
This document is a guide for installing, configuring and maintaining d43 handsets.
The handset can be used immediately but it is highly recommended to install the Windows
Portable Device Manager (WinPDM) or use the centralized Device Manager available in
Integrated Wireless Messaging and Services (IMS3) or the Unite Connectivity Manager
(Unite CM). This enables customization of the behaviour of the handset to suite each user
profile and the specific PBX used in the system.
WinPDM is aimed for smaller sites where the handsets are near to hand. The Device Manager
allows handsets to be managed centrally via a web interface without needing to collect the
handsets beforehand.
The reader is recommended to have a basic knowledge of the system and how handsets are
subscribed to the PBX.
For information about WinPDM, the Device Manager, and related systems, refer to “Related
Documents” on page 32.
1.1 Abbreviations and Glossary
CLIP Calling Line Identity Presentation
CNIP Calling Name Identity Prennsentation
DECT Digital Enhanced Cordless Telecommunications:
global standard for cordless telephony.
Device Manager Application for management of handsets, charging racks, etc.
IMS3 Integrated Wireless Messaging and Services
A software running on an Elise3 hardware, that enables wireless
services to and from handsets and chargers. Features, such as the
Device Manager application, can be included.
IPDI International Portable DAM Identity
DAM (DECT Authentication Module)
See IPEI for more information.
IPEI International Portable Equipment Identity:
IPEI/IPDI is needed to enable network subscription of the handset. At
delivery of the handset, IPEI and IPDI are the same and either can be
used for network subscription. If one handset is replaced with another
using the Easy replacement procedure the IPDI is exchanged and IPEI
and IPDI are no longer be the same. If the IPEI and the IPDI differ, the
IPDI is used for network subscription.
OTA Over The Air
PBX Private Branch Exchange:
Telephone system within an enterprise that switches calls between
local lines and allows all users to share a certain number of external
lines.
WinPDM Windows Portable Device Manager
An application, running on a PC under Windows, for managing portable
devices, charging racks, etc.
Unite
Connectivity
Manager
(Unite CM)
Unite module handling users, communication interfaces,
message routing, activity logging and other essential
messaging services. Features, such as the Device Manager application,
can be included.

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1. Introduction
User ID User ID identifies a set of user parameters that can be saved and
managed. It can be moved together with user parameters between
handsets. It is normally set automatically at DECT subscription to be
equal to call number.

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1. Introduction
1.2 Functionality Matrix
The following matrix shows the functions that are available for the handset. Available
functions require settings to be made using WinPDM/Device Manager.
Audio adjustment (mic gain etc.) Yes
Base station encryption Yes
Central phonebook Yes
Clear lists in charger Yes
Company phonebook Yes
Early Encryption (Enhanced DECT security) Yes
Emergency call numbers Yes
Missed call indication Yes
Own/User headset profile Yes
Own line settings Yes
PBX date format for absence handling Yes
Selection of Device Management system Yes
Upload language Yes
Voice mail access Yes

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2. Getting Started with Configuration of the Handset
2. Getting Started with Configuration of the Handset
The handset can be configured by inserting it into a DP1 or DC4 desktop programmer, or a
CR3 Advanced Charging Rack. The charger is connected via USB or ethernet to the WinPDM
or the Device Manager. For IP-DECT systems, the handset can be configured over-the-air.
This chapter describes how to configure handsets in three different system setups:
•withWinPDM
• with Device Manager via chargers
• with Device Mana3ger over-the air
2.1 WinPDM
WinPDM is run on a PC. The handset is configured as follows:
1 Connect a DP1 or DC4 desktop charger or a CR3 rack charger via USB to the computer
running WinPDM.
2StartWinPDM.
3 Place the handset in this charger connected to WinPDM. A handset that is turned off
starts up automatically and the battery charging symbol is displayed.
For instructions on how to use WinPDM, refer to the Installation and Operation Manual,
Portable Device Manager (WinPDM), Windows Version.
Figure 1. Configuration of handsets via WinPDM
2.2 Device Manager
For instructions on how to use the Device Manager, refer to User Manual, Device Manager.
WinPDM

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2. Getting Started with Configuration of the Handset
2.2.1 Via Chargers
1 Connect a DC4 desktop charger or a CR3 rack charger via the Ethernet port to the
network.
The charger is by default configured to connect to the network using DHCP. If DHCP is
not used in the network, connect each charger via USB to WinPDM and configure a
static IP address.
2 Open the Device Manager.
3 Place the handset in a charger that is connected to the Device Manager. The handset
can either be turned off or turned on when placing it in the charger. A handset that is
turned off starts up automatically and the battery charging symbol is displayed.
Figure 2. Configuration of handsets via Device Manager and chargers.
2.2.2 Over-the-air via IP-DECT
There is no external equipment needed besides Device Manager and IP-DECT. Please proceed
with 3. Handset Installation and Configuration on page 7.
Client
IP
Device Manager

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2. Getting Started with Configuration of the Handset
Figure 1. Configuration of handsets via the Device Manager and over-the-air.
2.3 Device Management in Multiple Systems
When using a handset in multiple IP-DECT systems, it is possible to configure when the
handset shall login to Device Manager depending on which IP-DECT system the handset is
present in.
Example:
There are two IP-DECT systems which the handset is subscribed to, that is, System A and
System B. The handset is configured to login to the Device Manager when the handset is
present in System A.
The handset is currently present in System B and will therefor not login into the Device
Manager, but then the user of the handset switches to System A and the handset logs in to
the Device Manager.
The default setting depends on two conditions:
• if a handset has a valid subscription the default setting is that the handset synchronizes
with the Device Manager in all systems.
• if a handset has no subscriptions and it subscribed to the first system, the default
setting is that the handset synchronizes with the Device Manager in that system, that is,
System A.
NOTE: When changing the "Device Management system" parameter to another system, the
handset loses the connection to the IP-DECT system for a few seconds.
1 In the WinPDM or Device Manager, select the "Number" tab.
2 Select the handset to be configured.
3 In the Number menu, select "Edit parameters". A dialog window opens.
4 Select "Systems".
5IntheDevice Management System drop-down list, select the system to be used for
device management.
Client
IPBS
IP-DECT
System
Device Manager

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3. Handset Installation and Configuration
3. Handset Installation and Configuration
This section describes the recommended procedure for installing and configuring handsets.
There are several ways to install a handset, but the procedures described here guarantees
simple maintenance of the system.
The Device manager is the recommended method for installing, upgrading and configuring
handsets in a large system because it allows large numbers of handsets to be maintained
simultaneously. Another benefit is that the recall and collection of handsets from users is
not required. Handsets can be maintained while placed in desktop chargers or rack chargers
connected to a network, or an IP-DECT over-the-air connection.
WinPDM is suitable for smaller systems where a handset is managed by inserting it in a
desktop charger or charging rack connected to a computer over USB.
For WinPDM, refer to the Installation and Operation Manual, Portable Device Manager
(WinPDM), Windows Version.
3.1 Preparing WinPDM or Device Manager for Handset Handling
If the parameter definition file (“.def” file) for the handset is not present in the WinPDM or
the Device Manager, it can be added by following the procedure below. The parameter
definition file and software files are delivered as a package file with the extension “.pkg”.
Note that template files (“.tpl”) may also be included in a package file.
1 Open the WinPDM or Device Manager.
2 In the File menu, select Import > Packages.
3 Select the package and click “OK”.
The package is imported and the files are created; one definition file with the extension
“.def” and one software file with the extension “.bin”. Template files may also be created.
3.2 Installing a New Handset
The installation basically contains three steps:
• Subscribing to the DECT-system – needed to be able to make calls and send messages
(Mandatory).
• Creating an identity for the handset in the WinPDM/Device Manager – needed to be able
to configure the behaviour of the handset and take backups of the handset
configuration (Recommended).
• Configuring the handset using WinPDM/Device Manager – customizing the behaviour of
the handset to suite each user profile and the specific PBX used in the system
(Recommended).
The installation is described in two different scenarios, see below. Before starting, check the
most suitable scenario.
•3.2.1 Handset Installation in IP-DECT System using Easy Registration on page 8
•3.2.2 Manual Handset Installation in DECT System on page 8

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3. Handset Installation and Configuration
3.2.1 Handset Installation in IP-DECT System using Easy Registration
A handset can subscribe to an IP-DECT system automatically if the following are fulfilled:
• The IP-DECT system is configured for Easy Registration, refer to the Installation and
Operational Manual for your IP-DECT system.
• The handset’s extension number and IPEI are registered in the IP-DECT system, refer to
the Installation and Operational Manual for your IP-DECT system.
• The handset is not subscribed to any systems.
Subscribe
Subscribe the handset to the IP-DECT system. The subscription procedure is described in the
handset user manual.
During the subscription procedure, the handset User ID is automatically set to the same as
the extension number. The User ID is used to identify the handset when it is connected to
WinPDM/Device Manager and is visible in the Number column.
TIP: The User ID can be viewed in the handset by navigating to the menu:
Admin menu > Device info > User ID.
See also examples of handset configurations that can be made in chapter 5. Handset
Configuration on page 15.
3.2.2 Manual Handset Installation in DECT System
NOTE: The handset to be installed must not have any previous valid registrations. If it has a
valid registration, unsubscribe the handset.
Subscribe
1 Assign an extension number for the handset in the DECT system. Refer to the
corresponding manual for the IP-DECT system.
2 Subscribe the handset to the DECT system. For information about the subscription
procedure, refer to User Manual, Ascom d43 DECT Handset.
During the subscription procedure, the handset’s User ID is automatically set to the
extension number. The User ID is used to identify the handset when it is connected to
WinPDM/Device Manager and is visible in the Number column.
TIP: The User ID can be viewed in the handset by navigating to the menu:
Admin menu > Device info > User ID.
See also examples of handset configurations that can be made in chapter 5. Handset
Configuration on page 15.

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4. Maintenance
4. Maintenance
4.1 Definitions
In the replacement descriptions, the handsets are defined as:
• "old handset" is the handset to be replaced, possibly damaged but still working
• "new handset" is the replacement handset that uses the settings downloaded from the
old handset.
4.2 Upgrade Handset Software
The software on a handset can be upgraded or reinstalled. When upgrading the software of
the handset, any data (for example, messages) may be deleted.
1 Open the WinPDM or the Device Manager.
2IntheDevices tab, right-click the handset to be upgraded/reinstalled and select
“Upgrade software...”.
3 If needed, import the software file to be used by clicking “Import”. Locate the
software file (“.bin” or “.pkg”) and click “Open”.
4IntheAvailable software drop-down list, select the desired software file (“.bin”) and
click “OK”.
The software is now downloaded to the handset. The following table shows the
approximately download times when done over-the-air (OTA) in an IP-DECT system, or via
charger in a DECT system.
The software download capacity depends on call traffic stated below. The table below is not
applicable for DP1 or DC4 chargers connected to WinPDM since IPBS, IPBL or Device Manager
is not needed.
Also refer to the Installation and Operation Manual, Portable Device Manager (WinPDM),
Windows Version.
TIP: Several handsets of the same device type can be updated simultaneously using the
Baseline function in the Device Manager.
OTA via IPBS OTA via IPBL DC4 Charger connected to
Device Manager via Ethernet
DP1/DC4 Charger connected
to WinPDM via USB.
approx. 25
min.
approx. 2h 15
min.
approx. 5 min. approx. 1 min. (DP1)
approx. 5 min. (DC4)
IPBS/IPBL 0-4 simultaneous downloads depending on call traffic as follows:
No. of calls No. of possible simultaneous downloads
04
13
22
31
4 > 0
Device
Manager
Max. 10 simultaneous downloads (max. 20 when using an external web
server).

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4. Maintenance
4.3 Perform a Factory Reset
When a factory reset is performed on a handset, all configuration settings are restored to
their default values and PBX subscriptions and all data are removed. This includes contacts
etc. The software is left intact.
Factory Reset using WinPDM/Device Manager
1 In WinPDM/Device Manager, click the Devices tab and mark the handset to be factory
reset. Note that the handset must be online.
2 In the Device menu, select “Factory reset”. Alternatively, right-click the handset and
select “Factory reset”.
3AReset devices dialog appears, click “Yes”. The handset restarts.
Factory Reset using Handset
A handset can be factory reset from the Admin menu:
1 To activate the Admin Menu, enter the Call time screen and press > * < < * <.
2 Select “Factory Reset”.
3AReset portable? dialogue appears, press “Yes”. The handset is restarted.

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4. Maintenance
4.4 Replacement Procedure Choice Guide
Depending on situation, two different replacement procedures can be chosen; replacement
via WinPDM/Device Manager and Easy Replacement. Use the following list as a guide to
choose which procedure to use.
• If a handset needs to be replaced due to for example a broken display, refer to the
handset user manual.
• If the electrical connection is damaged, the Easy Replacement procedure may not work.
Depending on fault, it might work to do a replacement via WinPDM/Device Manager, see
4.5 Replacement of Handset with Device Manager on page 11 or 4.6 Handset
Replacement with WinPDM on page 12.
• If two handsets and their settings are to be switched between two users, follow 4.5
Replacement of Handset with Device Manager on page 11 or 4.6 Handset Replacement
with WinPDM on page 12.
4.5 Replacement of Handset with Device Manager
Both the old handset and the new handset must be of the same device type. The same
extension number is assigned to the new handset.
Make sure that the old handset is saved in the Device Manager. Start the Device Manager
and navigate to the "Numbers" tab. There is a tick in the "Saved" column for the old
handset.
If the handset is not saved, insert it into a desktop charger or rack charger connected to
Device Manager and perform a save.
If the old handset settings cannot be saved, stop this replacement procedure. Instead
unsubscribe the old handset from the PBX, register the new handset and follow the
instructions for installing a handset, see 3.2 Installing a New Handset on page 7.
When the handset is saved, unsubscribe the old handset from the PBX.
The following steps are described in two different scenarios, check which one suits the best
before proceeding.
4.5.1 Data Included in a Replacement Transfer
The following data is replaced during a replacement with Device Manager:
• User parameters (including User ID)
• Contacts (entered by the user)
Note that the following data is not replaced:
•DECTregistration
• Call list
• Company phonebook
• Downloaded Language

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4. Maintenance
4.5.2 Handset Replacement with Device Manager in DECT System
NOTE: The handset to be installed must not have any previous valid registrations. If it has a
valid registration, unsubscribe the handset.
1 Unsubscribe the old handset. If the unsubscribtion cannot be performed in the
handset, unsubscribe the handset via the DECT interface. Refer to the corresponding
IP-DECT documentation.
2 Subscribe the new handset with the same extension number as the old handset. The
subscription procedure is described in the Handset User Manual. During the
subscription procedure, the handset User ID is automatically set to be the same as
the extension number.
TIP: The User ID can be viewed in the handset by navigating to the menu:
Admin menu > Device info > User ID.
3 Insert the handset into a desktop charger or rack charger connected to Device
Manager or use an IP-DECT over-the-air connection. Navigate to the Numbers tab in
the Device Manager.
4 Navigate to the Numbers tab in the Device Manager.
The new handset now has the same User ID as the old handset. It is automatically
synchronized and data and parameter settings from the old handset are transferred
to the new handset.
The synchronization takes a while if the Contacts in the original handset contains a
large number of entries.
4.6 Handset Replacement with WinPDM
To see which data that is replaced during this process, see 4.5.1 Data Included in a
Replacement Transfer on page 11.
Both the old handset and the new handset must be of the same device type. The same
extension number is assigned to the new handset.
The new handset should not be subscribed to the PBX yet.
1 Perform a factory reset, see 4.3 Perform a Factory Reset on page 10, if the new
handset has been previously used.
2 Make sure that the handset is saved in the WinPDM. In the Numbers tab, a saved
handset has the symbol in the Saved column. If not, right-click the handset and
select “Save” to transfer the settings to the new handset later on.
NOTE: If the old handset settings cannot be saved, stop the replacement procedure. Instead
register the new handset and follow the instructions for installing a handset, see 3.2
Installing a New Handset on page 7.

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4. Maintenance
4.6.1 Handset Replacement with WinPDM in DECT System
NOTE: The handset to be installed must not have any previous valid registrations. If it has a
valid registration, unsubscribe the handset.
1 Unsubscribe the old handset. If the unsubscription cannot be performed in the
handset, unsubscribe the handset via the IP-DECT interface. Refer to the
corresponding IP-DECT documentation.
2 Subscribe the new handset with the same extension number as the old handset. The
subscription procedure is described inUser Manual, Ascom d43 DECT Handset.
During the subscription procedure, the handset’s User ID is automatically set to the
extension number. The User ID is used to identify the handset when it is connected to
WinPDM and is visible in the Number column.
TIP: The User ID can be viewed by navigating to the menu:
Admin menu > Device info > User ID.
3 Insert the new handset into a desktop charger or rack charger connected to the
WinPDM.
4 A dialogue window appears, asking the user to decide whether to use the Number
settings in WinPDM or the Number settings in the device. Select “WinPDM”.
The handset is automatically synchronized and all data and parameter settings are
transferred to the new handset. The synchronization can take a while if the Contacts
in the original handset contain a large number of contacts.
4.7 DECT Frequency Band Configuration
NOTE: The frequency band configuration can only be done once and is only needed if the
handset is used in other frequency bands than the default (EU US). In special cases a
new configuration might be needed after repair services.
To change the operating frequency band, the following preconditions must be fulfilled:
• The frequency is set to Not initiated. This can be checked by entering the Admin menu,
see 6. Administration on page 28. follow the path:
Admin menu > Device info > Hardware.
Scroll down to “Frequency band”.
• The handset must not have a DECT registration. If it already has, perform a Factory reset.
See 4.3 Perform a Factory Reset on page 10.
To change the operating frequency band, perform the following procedure:
1 Enter the Admin Menu. See chapter 6. Administration on page 28.
2 Select "Frequency band" and then the desired band:
• EU US (Default)
• LA (Latin America)
•Brazil
• 1900 - 1920 MHz
•Multifrequency.For additional information, see 4.7.1 Multiple Frequency Support.
•Taiwan
• Thailand
3 Restart the handset.
4 Register the handset.

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4. Maintenance
5 The frequency band option is no longer available.
NOTE: The selection is persistent and remains even after a factory reset.
4.7.1 Multiple Frequency Support
The handset can be used in a system that changes frequency by selecting "Multifrequency"
as frequency band in the handset. See 4.7 DECT Frequency Band Configuration. This setting
is applicable when handsets are used in different geographical locations, for example, users
working on ships that visit different countries.
When the frequency band is set to "Multifrequency" and the handset is restarted, it adopts
the frequency band (EU, US or Brazil) used in that particular region.
NOTE: The handset adopts the frequency band configured in the DECT system.
The recommended procedure when changing frequency band is as follows:
1 The site administrator transmits a broadcast message to all handsets informing them
that they need to be restarted at a specific time.
2 The site administrator enters IP-DECT master and changes the frequency setting and
carriers just before the specified time.
3 The users all restart their handsets. After the restart the handsets change to the
applicable frequency band or the default ’EU, US or Brazil’.
After the restart the handsets have changed to the applicable frequency band (EU, US or
Brazil).

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5. Handset Configuration
5. Handset Configuration
NOTE: This chapter describes settings in parameter definition files (.def). These files are
regularly updated and settings may change slightly. For example "On" to "Enable" or a
parameter can be moved to another directory.
5.1 Configure a Handset with a Template
A handset can be selected in the WinPDM and changes can be made directly to one or more
configuration parameters. By using a template, the same configuration can easily be applied
to many handsets simultaneously. Templates are also an efficient way to give good control
over which changes that are applied to each handset.
Templates enables configuration of all aspects of a handset from sound volume to keypad
shortcuts.
Your supplier can provide example templates for different PBXs. The handset has full
functionality to the PBX even without such a template. However, by using a template, the
handset is customized for that PBX with menu options for PBX specific functions such as
Callback.
5.1.1 Create a Template
1 Open the WinPDM or the Device Manager.
2 Select the Templates tab and open the menu “Template > New...”. The “New
template” window opens.
3 Select the device and parameter version that matches the software version installed
on the handset. Give the template a descriptive name.
The parameters that are not part of the template is left unchanged on the handset.
The parameter version of an installed handset is visible under the “Numbers” tab or
the “Devices” tab.
4 Select the checkbox of each parameter that you want to be part of this template and
enter the proper value.
5 Click “OK” to save your template.
5.1.2 Apply a Template
1 Open the WinPDM or the Device Manager.
2 Open the Numbers tab and select the handsets you want to apply the template to.
3 Make a right-click and select “Run template...”.
Only templates with a parameters version matching the selected handsets are
shown. Select the template you want to apply and click “OK”.
4 The template is applied. The number of parameters in the template affects the time it
takes to apply the template to the selected handsets.
When looking at a handset under the Numbers tab, the column “Last run template”
shows the name of the most recently applied template.
NOTE: A template can be applied to several handsets of the same device type
simultaneously using the Baseline function in the Device Manager.

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5. Handset Configuration
5.1.3 Save a Handset Configuration as a Template
It is possible to save all settings of a handset as template. Please note that this does not
include contacts and other personal data. The template only contains configuration data.
This template can be used as a backup if you want to restore the configuration of the
handset at a later stage or as a template that can be applied to a number of handsets.
1 Open WinPDM or the Device Manager.
2 Open the Numbers tab and select the handset you want to save as a template.
3 Make a right-click and select "Use as a template...". Enter a descriptive name for the
template.
4 The Edit template window is opened. By default, all parameters are selected and are
saved when clicking on "OK".
If one or more parameters should be excluded, remove them by clearing the checkbox
next to the parameter.
Some parameters are user specific. If it is decided to apply this type of template to
several handsets, it is recommended to exclude the following parameters:
• Owner ID - A text string displayed in idle mode. The parameter is located directly
under "Settings".
• Phone lock PIN code - The security code used to unlock the keypad. The parameter
is located under Settings > Locks.
5Click"OK".
5.1.4 Synchronizing a Handset with WinPDM/Device Manager
After installing and saving a handset, the handset is synchronized each time it is connected
to the WinPDM/Device Manager. The synchronization transfers parameter changes between
the handset and the WinPDM/Device Manager and vice versa as follows:
• If a parameter has been changed in the handset, it is transferred to the WinPDM/Device
Manager.
• If a parameter has been changed in the WinPDM/Device Manager while the telephone
was disconnected, it is transferred to the handset.
If the same parameter has been changed in both the WinPDM/Device Manager and the
handset, the value in WinPDM/Device Manager is transferred to the handset.
5.2 Voice Mail
In some systems it is needed to assign the handset number of the Voice Mail service. The
parameter can be set specifically for each PBX subscription on the handset and is accessed
from Systems > System x > PBX Settings > Numbers. “System x” is replaced with the
subscription (System A - System H) that is configured.
5.2.1 Wildcard Characters in Voice Mail Number
When programming voice mail dial strings in WinPDM/Device Manager, a wildcard character,
N, can be used to represent the phone’s extension number.
For example, a PBX uses voice mail numbers that are a combination of a base voice mail
number and the phone’s extension number. If the base voice mail number is 2222 and the
extension number is 4455, the voice mail number is 22224455. Using the Nwildcard
character this can be written as: 2222N.

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5. Handset Configuration
5.3 Central Phonebook
If the system is equipped with a messaging server with a phonebook service, the Central
Phonebook on that server can be accessed from the handset. The number to be used is set
to default 999999. It can be changed by editing parameters in a Number or a template.
If the system is not equipped with a Central Phonebook, this menu option can be removed
from the handset by entering an empty value for the corresponding parameter.
The parameter can be set specifically for each PBX subscription on the handset and is
accessed from Systems > System x > PBX Settings > Numbers. "System x" is replaced with
the subscription (System A - System H) that is configured.
5.4 Company Phonebook
It is possible to create a phonebook that is administered centrally and uploaded to the
handset from WinPDM/Device Manager. If this feature is used, entries from Contacts and
Company Phonebook are merged. The Company Phonebook entries are locked and cannot
be edited in the handset.
1 Create a Company phonebook file.
2 Import the Company phonebook file to WinPDM/Device Manager, refer to the
corresponding Installation and Operation Manual.
3 Upload the company phonebook file to the handset via WinPDM/Device Manager,
refer to the corresponding installation and operation manual.
5.4.1 Create a Company Phonebook File
The phonebook file (.cpb) is created from an Excel file using a script to extract the
information and create to the phonebook file (.cpb). The Excel file is provided by your
supplier.
The handset supports a maximum length of 24 characters in each field, additional
characters are truncated when the phonebook file is created. The following characters are
accepted in the handset number field in the phonebook file, but are ignored when the
phonebook file is created: "(", ")", "-" and " "(space).
5.4.2 Upload a Phonebook File
In WinPDM/Device Manager, go to the devices tab and select device(s). In the Device menu,
select Upload phonebook.
5.4.3 Delete Company Phonebook Entries
Company phonebook entries in a handset can be deleted by downloading an empty
company phonebook file to the handset.
5.5 Import Contacts
A centrally administered local phonebook of contacts can be created and uploaded to the
handset from the WinPDM/Device Manager.
5.5.1 Create Local Phonebook File
The local phonebook file is created by an Excel file provided by the handset supplier.