ASCOM d83 User manual

CONFIGURATION MANUAL
Ascom d83 DECT Handset

CONFIGURATION MANUAL
Ascom d83 DECT Handset
Abbreviations and Glossary
Abbrevations and Glossary
ALS Acoustic Location Signal
A loud audio signal used for localizing the handset.
BLE Bluetooth Low Energy
Wireless technology that uses the same 2.4 GHz radio frequencies as classic
Bluetooth, with low bandwidth. For example, used for location with BLE
beacons.
CLIP Calling Line Identity Presentation
CNIP Calling Name Identity Presentation
DECT Digital Enhanced Cordless Telecommunications
Global standard for cordless telephony.
Device Manager Application for management of handsets, charging racks, etc.
IM Interactive Messaging
Makes it possible to access information from an application and control the
information by selecting an option received in a message.
IPDI International Portable DAM (DECT Authentication Module) Identity. See IPEI for
more information.
IPEI International Portable Equipment Identity
IPEI/IPDI is needed to enable network subscription of the handset. At delivery
of the handset, IPEI and IPDI are the same and either can be used for network
subscription. If one handset is replaced with another using the Easy
replacement procedure the IPDI is exchanged and IPEI and IPDI are no longer
the same. If the IPEI and the IPDI differ, the IPDI is used for network
subscription.
IR A location system based on infrared light transmitters used to determine the
location of a handset.
LF A location system based on low frequency magnetic field used to determine
the location of a handset.
OTA Over-the-Air
PBX Private Branch Exchange
A telephone system within an enterprise that switches calls between local
lines, and allows all users to share a certain number of external lines.
Also referred to as Call Manager.
WinPDM Windows Portable Device Manager
An application, running on a PC under Windows, for managing portable
devices, charging racks, etc.
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CONFIGURATION MANUAL
Ascom d83 DECT Handset
Unite Module Common name for Integrated Message Server (IMS3), Unite Connectivity
Manager (Unite CM) and Unite Communication Server (Unite CS).
User ID User ID identifies a set of user parameters that can be saved and managed. It
can be moved together with user parameters between handsets. It is normally
set automatically at DECT subscription to be equal to call number.
TD 93426EN / 28 January 2022 / Ver. C

CONFIGURATION MANUAL
Ascom d83 DECT Handset
Contents
1 Introduction.................................................................................................................................... 1
1.1 Functionality Matrix ............................................................................................................. 1
2 Getting tarted ..............................................................................................................................4
2.1 WinPDM.............................................................................................................................4
2.2 Device Manager..................................................................................................................4
2.2.1 Via Chargers .........................................................................................................4
2.2.2 Over-the-Air via IP-DECT ........................................................................................5
2.3 Device Management in Multiple Systems...............................................................................6
3 Handset Installation and Configuration............................................................................................7
3.1 Preparing WinPDM or Device Manager for Handset Handling..................................................7
3.2 Installing a New Handset .....................................................................................................7
3.2.1 Handset Installation in IP-DECT System using Easy Registration .................................7
3.2.2 Manual Handset Installation in DECT System............................................................8
4 Maintenance................................................................................................................................. 9
4.1 Definitions..........................................................................................................................9
4.2 Upgrade Handset Software..................................................................................................9
4.3 Perform a Factory Reset.......................................................................................................9
4.4 Replacement Procedure Choice Guide................................................................................ 10
4.5 Replacement of Handset with the Device Manager .............................................................. 10
4.5.1 Data Included in a Replacement Transfer ............................................................... 10
4.5.2 Handset Replacement with Device Manager in DECT System ................................... 11
4.6 Handset Replacement with WinPDM.................................................................................... 11
4.6.1 Handset Replacement with WinPDM in DECT System.............................................. 12
4.7 Parameter Migration.......................................................................................................... 12
4.8 DECT Frequency Band Configuration...................................................................................13
4.8.1 Multiple Frequency Support...................................................................................13
5 Handset Configuration ................................................................................................................. 14
5.1 Configure a Handset Using a Template ................................................................................14
5.1.1 Create a Template ................................................................................................14
5.1.2 Apply a Template..................................................................................................14
5.1.3 Save a Handset Configuration as a Template ......................................................... 15
5.1.4 Synchronizing a Handset with WinPDM/Device Manager ......................................... 15
5.2 Voicemail ......................................................................................................................... 15
5.2.1 Wildcard Characters in Voicemail Number.............................................................. 15
5.3 Central Phonebook ........................................................................................................... 16
5.4 Company Phonebook........................................................................................................ 16
5.4.1 Create a Company Phonebook File ....................................................................... 16
5.4.2 Upload a Phonebook File ..................................................................................... 16
5.4.3 Delete Company Phonebook Entries ..................................................................... 16
5.5 Import Contacts ................................................................................................................ 16
5.5.1 Create Local Phonebook File................................................................................ 16
5.5.2 Upload a Local Phonebook File..............................................................................17
5.6 Call Services......................................................................................................................17
5.6.1 Activate or Deactivate Call Services when Changing Profile......................................17
5.7 Call Diversion ................................................................................................................... 18
5.7.1 Call Diversion in Profiles....................................................................................... 18
5.8 Absence Handling............................................................................................................. 18
5.9 In Call Menu ..................................................................................................................... 19
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CONFIGURATION MANUAL
Ascom d83 DECT Handset
5.9.1 Always Displayed................................................................................................. 19
5.9.2 Predefined and Configurable Functions ................................................................. 19
5.9.3 Advanced Functions ............................................................................................20
5.9.4 Custom In Call Functions ......................................................................................20
5.9.5 Creating and Hiding a Soft Key to an In Call Function .............................................. 21
5.10 Own Line Settings.............................................................................................................22
5.11 Configure DTMF................................................................................................................22
5.11.1 Send DTMF Tone when Pressing On-Hook key ......................................................22
5.11.2 Send DTMF Tones when Pressing or Releasing the PTT Button ...............................22
5.12 Uploadable Language .......................................................................................................22
5.13 Customize the Menu..........................................................................................................23
5.14 Hide Missed Call Window ..................................................................................................23
5.15 Configure Handset Restrictions ..........................................................................................23
5.15.1 Enable or Disable Mute Function ...........................................................................23
5.15.2 Enable or Disable Switch Off Function ...................................................................24
5.15.3 Enable or Disable Call List ....................................................................................24
5.15.4 Enable or Disable Handset Keys............................................................................24
5.15.5 Allow or Disallow Advanced Call Functions ............................................................24
5.15.6 Allow or Disallow Incoming Messages ...................................................................25
5.15.7 Allow or Disallow Showing Number on Idle Screen .................................................25
5.15.8 Allow or Disallow Connection to WinPDM...............................................................25
5.15.9 Enable or Disable LED blinking in idle mode...........................................................25
5.16 Action when Handset is Placed In Charger ..........................................................................26
5.16.1 In Charger Action when not in Call.........................................................................26
5.16.2 In Charger Action when in Call ..............................................................................26
5.16.3 Clear Lists when Inserted in Charger .....................................................................27
5.17 Disable Homebase GAP Registration ..................................................................................27
5.18 Early Encryption ................................................................................................................27
5.19 Base Station Positioning ....................................................................................................27
5.20 BLE Location.....................................................................................................................28
5.21 DECT Location..................................................................................................................30
5.21.1 Handset Users......................................................................................................31
5.21.2 System Administrators and Installers.......................................................................31
5.22 IR Location .......................................................................................................................32
5.22.1 Handset Users.....................................................................................................32
5.22.2 System Administrators and Installers......................................................................32
5.23 LF Location.......................................................................................................................35
5.23.1 Handset Users.....................................................................................................35
5.23.2 System Administrators and Installers......................................................................35
5.24 Special Location................................................................................................................36
5.25 All Location Data...............................................................................................................36
5.26 Poll Location.....................................................................................................................37
5.27 Common Alarm Settings ....................................................................................................37
5.28 Push Button Alarm.............................................................................................................38
5.28.1 Call Predefined Number without Sending Alarm .....................................................39
5.29 Pull-Cord Alarm.................................................................................................................40
5.30 Man-Down Alarm and No-Movement Alarm .........................................................................40
5.31 Use Multifunction Button as PTT Button................................................................................41
5.32 Answering Settings ............................................................................................................41
5.33 Messaging Settings...........................................................................................................42
5.33.1 Configure Message Alerts with Beep Codes...........................................................45
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CONFIGURATION MANUAL
Ascom d83 DECT Handset
5.33.2 Examples of TTR and TTP Settings ........................................................................ 47
5.33.3 Broadcast and Multicast Messaging...................................................................... 50
5.34 Message Templates ......................................................................................................... 50
5.34.1 Configure the Handset for Message Templates ..................................................... 50
5.34.2 Create Message Template Texts .......................................................................... 50
5.35 Name Presentation............................................................................................................ 51
5.35.1 Name Resolution Priorities.................................................................................... 51
5.35.2 Display Management Parameters .......................................................................... 51
5.36 Services ...........................................................................................................................52
5.36.1 Add Service.........................................................................................................52
5.36.2 Delete Service.....................................................................................................52
5.37 Protect Registration from User Deletion...............................................................................52
5.38 Emergency Call Numbers...................................................................................................53
5.39 Audio Adjustment..............................................................................................................53
5.40 Headset Configuration.......................................................................................................53
5.40.1 Selection of Corded Headset Type........................................................................53
5.40.2 Configuration of Headset Button ...........................................................................54
5.41 Display New Messages and Call Information Upside Down ...................................................55
5.42 Display Management Layout ..............................................................................................55
5.43 Owner identification in the Idle Display................................................................................55
5.44 Screen Saver....................................................................................................................55
5.45 Profiles.............................................................................................................................56
5.45.1 User Profiles........................................................................................................56
5.45.2 System Profiles....................................................................................................56
5.46 Shortcuts..........................................................................................................................59
5.46.1 Restricting Access to Shortcuts .............................................................................59
5.47 Shared Phone.................................................................................................................. 60
5.47.1 Shared Phone Takeover....................................................................................... 61
5.48 Push-to-Talk (PTT) Group Call.............................................................................................62
5.49 Handset Locks..................................................................................................................62
6 Administration .............................................................................................................................64
6.1 Admin Menu Tree .............................................................................................................64
6.1.1 Activating the Admin Menu...................................................................................64
6.2 Quick Access to the Handset Device Information .................................................................64
7 Troubleshooting.......................................................................................................................... 65
7.1 Fault Symptoms ................................................................................................................65
7.2 Display Information ...........................................................................................................66
7.3 Error Messages in WinPDM ................................................................................................67
8 Related Documents......................................................................................................................68
9 Document History....................................................................................................................... 69
Appendix A Configure Custom ounds ............................................................................................70
A.1 Customize the Default Handset Beeps ................................................................................ 72
Appendix B Handset Message Handling Capacity.............................................................................73
TD 93426EN / 28 January 2022 / Ver. C

CONFIGURATION MANUAL
Ascom d83 DECT Handset Introduction
1 Introduction
This document is a guide for installing, configuring and maintaining Ascom d83 DECT handsets.
The handset can be used immediately, but it is highly recommended to install the Windows Portable Device
Manager (WinPDM) or use the centralized Device Manager available in the Unite module. This enables
customization of the behavior of the handset to suite each user profile and the specific PBX used in the
system.
WinPDM is aimed for smaller sites where the handsets are near to hand. The Device Manager allows
handsets to be managed centrally via a web interface without needing to collect the handsets beforehand.
The reader is recommended to have a basic knowledge of the system and how handsets are subscribed to
the PBX.
For information about WinPDM, Device Manager and related systems, refer to Related Documents.
1.1 Functionality Matrix
The following matrix shows the functions that are available for the handset. Available functions require
settings to be made using WinPDM/Device Manager.
Functions d83 Talker d83 Messenger d83 Protector d83 Protector Lite
General
Easy registration x x x x
Enhanced DECT Security x x x x
Vibrator x x x x
Headset connector x x x x
Loudspeaking function x x x x
3 Programmable Soft keys x x x x
9 Programmable Hot keys x x x x
Profiles x x x x
System profiles - x x x
Shared phone x x x x
Contacts
(250 contacts)
x x x x
Central phonebook x x x x
Company phonebook
(1000 contacts)
x x x x
Downloadable languages x x x x
Multifunction buttons x x x x
Programmable Navigation key x x x x
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Introduction
CONFIGURATION MANUAL
Ascom d83 DECT Handset
Centralized management x x x x
Personalized menus x x x x
Easy replaceable battery x x x x
Easy replacement of handset x x x x
Handset restrictions x x x x
Bluetooth x x x -
Telephony
Push to Talk (PTT) - x x x
Procedure call x x x x
Voicemail access x x x x
Microphone on/off during call x x x x
Five predefined emergency
numbers
x x x x
Messaging
Mini messaging
(12 characters)
x - - -
Mobile data - x x x
Colored messaging - x x x
Interactive messaging - x x x
Patient ECG Waveform Monitoring - x x x
Data with prefix - x x x
Message template - x x x
Alarm
Push button alarm - - x x
Pull-cord alarm - - x x
Man-down and No-movement
alarm
- - x x
Acoustic Location Signal (ALS) - - x x
Alarm with data - - x x
Automatic call after alarm - - x x
Location
IR Location - x x x
LF Location - x x x
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CONFIGURATION MANUAL
Ascom d83 DECT Handset Introduction
BLE location - x x -
Location, base stations1x x x x
DECT Location - x x x
LED
Basic LED (Red/Green/Orange) x - - -
Multicolor LED - x x x
1. For Talker, it can deliver a rough location of the handset in response to a 'Poll location' request from an external system.
TD 93426EN / 28 January 2022 / Ver. C 3

Getting Started
CONFIGURATION MANUAL
Ascom d83 DECT Handset
2 Getting tarted
The handset can be configured by inserting it into a DP1 desktop programmer or a CR3 Advanced Charging
Rack. The charger is connected via USB or ethernet to the WinPDM/Device Manager. For IP-DECT systems,
the handset can be configured over-the-air.
This chapter describes how to configure handsets in three different system setups:
• with WinPDM
• with Device Manager via chargers
• with Device Manager over-the air
2.1 WinPDM
WinPDM is run on a PC. The handset is configured as follows:
1. Connect a DP1 desktop charger or a CR3 rack charger via USB to the computer running WinPDM.
2. Start WinPDM.
3. Place the handset in this charger connected to WinPDM. A handset that is turned off starts up automati-
cally and the battery charging symbol is displayed.
For instructions on how to use WinPDM, refer to the Installation and Operation Manual, Portable Device
Manager (WinPDM), Windows Version, TD 92325EN.
Figure 1. Configuration of handsets via WinPDM
WinPDM
DEF
MNO
WXYZ
ABC
JKL
TUV
PQRS
GHI
2.2 Device Manager
For instructions on how to use the Device Manager, refer to the applicable User Manual.
2.2.1 Via Chargers
1. Connect a CR3 rack charger via the Ethernet port to the network.
2. The charger is by default configured to connect to the network using DHCP. If DHCP is not used in the
network, connect each charger via USB to WinPDM and configure a static IP address.
3. Open the Device Manager.
4. Place the handset in a charger that is connected to the Device Manager. The handset can either be
turned off or turned on when placing it in the charger. A handset that is turned off starts up automati-
cally and the battery charging symbol is displayed.
4TD 93426EN / 28 January 2022 / Ver. C