ASPERA Jazz 2 User manual

ASPERA
JAZZ 2

Technical specifications......................................................4
General and Safety Information.........................................4
Getting to know your Aspera Jazz 2...................................7
What’s in the Box................................................................8
Getting Started...................................................................9
Your key applications........................................................11
Introduction to Aspera Jazz 2...........................................12
Basic Functionality............................................................15
Locking and Unlocking your Device.................................15
Notifications......................................................................15
Applications......................................................................15
Application Shortcuts........................................................16
Calling and using the Phone Application..........................16
Answering a call...............................................................17
Call Options......................................................................17
Call History.......................................................................17
Caller ID............................................................................18
Blocking Numbers............................................................18
Messages.........................................................................19
Display and Screen Options.............................................20
Ringtones and Volumes...................................................21
Wi-Fi.................................................................................22

Maps and GPS/Location............................................27
Clock and Alarm.........................................................27
Calendar.....................................................................28
Radio..........................................................................29
Music..........................................................................29
Calculator...................................................................29
Maintenance of your device.......................................30
Cellular/Mobile Data.........................................................23
Roaming...........................................................................23
Bluetooth..........................................................................23
Email Access and Setup...................................................23
Internet Access.................................................................24
Installing and Updating Applications.................................24
“Do Not Disturb” Feature..................................................25
Expandable Storage.........................................................25
USB Tethering and Computer Connection.......................25
Application Functions.......................................................26
Camera and Gallery..........................................................26

Technical specifications
Quadcore 1.5Ghz Processor
5”FWVGA TN Display, 18:9 Display Ratio
Android 9 Pie (Go edition)
3G 850/900/2100Mhz
4G Bands 3/5/7/28 a+b
5MP + 2MP FF Camera
1GB RAM & 16GB ROM (12.19GB Available Space after operating system)
1900mAh battery
Dimensions: 145mm x 72mm x 9.3mm
Micro SD card slot, expands storage capacity up to 64GB (Not included)
General and Safety Information
Profile
Please read this manual carefully to help you make the most of your phone. Aspera Mobile may change features of this mobile phone without prior written notice and reserves the final right to
interpret the performance of this mobile phone. Due to different software and network operators, display on your phone may be different, please refer to your phone for details.
Lost Device
If your phone has been lost or stolen, notify your network service provider as soon as possible and ask for the SIM card to be disabled (network support is required). This can avoid economic
loss caused by unauthorised use.
Safety Warning - Road safety comes first!
Do not use the mobile phone in hand-held mode while driving. Use hands-free fittings when calls are unavoidable while driving. In some countries/states, dialling or receiving calls while driving
is illegal, regardless of hands-free status. You will need to ensure you are obeying road safety laws by checking the laws of the state/country you are driving in.
Switch off in aircraft
Wireless devices can cause interference in aircraft. Please make sure to only use your phone when switched to Aeroplane mode when in an aircraft. Go to Menu > Settings > Network
Settings and tap on Aeroplane mode.
Switch off before entering risk areas
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Strictly observe the relevant laws, codes, and regulations on the use of mobile phones in risk areas.
Turn off your mobile phone before entering a place susceptible to an explosion, such as an oil station, oil tank, chemical plant, or a place where a blasting process is under way.
Observe all special regulations
Follow any special regulations in force in any areas such as hospitals and always switch off your phone whenever it is forbidden to use it or when it may cause interference or danger. Carefully
use your mobile phone near medical apparatuses, such as pacemakers, hearing aids and some other electronic medical devices, as it may cause interference to such apparatus.
Interference
The conversation quality of any mobile phone may be affected by radio interference. An antenna is built inside the mobile phone and located near the microphone. Do not touch the antenna
area during a conversation; this will cause conversation quality to deteriorate.
Qualified service
Only qualified Aspera personnel or approved agents may install and/or repair phone Aspera equipment. Installing or repairing the mobile phone and/or parts by yourself may be dangerous and
will lead to breakage of warranty terms.
Accessories and batteries
The Aspera Jazz 2 box will come with an Aspera charger and battery. The recommended charging time for the Aspera Jazz 2 is three to four hours when the battery is low or depleted. We
recommend to not leave it charging overnight, as this may damage or deteriorate the battery over time.
Please note the device is only warranted when used with Aspera authorised cables, plugs, and batteries supplied for this device.
Headset earphones
The Aspera Jazz 2 box will include a pair of earphones. It will show a headphones icon at the top-right of screen when you insert the earphones. Ensure that the earphones are plugged into
the jack correctly to ensure clarity in the audio, and that the audio jack is clear of any obstructions or material.
Device Temperature
The Aspera Jazz 2 can become warm when completing different operations. These operations include, but are not limited to:
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●Utilising the wireless and mobile data functionalities for a multitude of purposes, including but not limited to video streaming, video recording, accessing the internet, tethering, and more.
●Using the GPS function for navigation or location services
●Using the device in areas with weaker and/or no reception
If the device becomes warm, we recommend closing apps that are not in use, and to let the phone cool down naturally.
Emergency calls
Ensure the phone is switched on and has service reception, enter the emergency number (e.g. 000), then press the Dial key. Give your location and state your situation briefly and follow the
instructions of service personnel. Do not end the call until told to do so.
The emergency number can be dialled with or without a sim card installed.
Precautions
This mobile phone has an intricate design, so please exercise special care when using it. The following suggestions will help your mobile phone survive the warranty period and extend its
service life:
●Keep the mobile phone and all its fittings beyond young children's reach.
●Keep the mobile phone dry. Keep away from rain, moisture, liquid or other substances that may corrode electronic circuits.
●Do not use or store the mobile phone in dusty places, lest that active parts of the mobile phone be damaged.
●Do not store the mobile phone in a high-temperature location. High temperature may shorten the life of electronic circuits and damage the battery and some plastic parts.
●Do not store the mobile phone in extreme cold places. This will cause moisture to form inside the mobile phone and may damage electronic circuits when the mobile phone is moved to a
constant temperature place.
●Do not throw, knock or shock the mobile phone, as that may cause damage to the internal circuits and high-precision components of the mobile phone.
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1 – Headphone Jack
2 – Ear Speaker
3 – Proximity Sensor
4 – Front-Facing Camera
5 – Notification/Charging Light
6 – Volume Up
7 – Volume Down
8 – Power/Lock Button
9 – Touch Screen
10 - Microphone
11 – Micro-USB port/charging port
1 – Headphone Jack
2 – Rear-Facing camera
3 – Micro-USB port/charging port
4 – Back Cover Indent
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Getting to know your Aspera Jazz 2

What’s in the Box
The Aspera Jazz 2 comes with the handset, earphones, USB cable, charging adapter, user guide, and warranty information.
Earphones – Jazz 2 has a standard 3.5mm head jack, allowing for audio functions including music, videos and calls. The earphones also have a built-in microphone.
USB cable – Can be used with the wall plug to charge the phone. Can also be used to connect your device to a Windows computer for file transfers and further functionality.
Charging adapter – Connects to a power outlet and used in conjunction with the USB cable to charge the phone.
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•Take the back cover off the Aspera Jazz 2. This can be done by applying gentle force on the indent located on the bottom corner of the phone (please
see diagram in “Getting to know your Aspera Jazz 2”).
•Insert the micro-SIM into the first slot in the orientation shown by the phone (as shown by (1) in the diagram). Please ensure that the micro-SIM is
orientated correctly and inserted fully.
•You can also optionally insert a second SIM card, as the Aspera Jazz 2 is a dual-SIM phone. The second SIM slot is a standard size SIM. Please
ensure when inserted the standard SIM that it is orientated correctly and inserted fully, as shown by (2) in the diagram.
•You can optionally insert a micro-SD card to expand the storage on the Jazz 2. This can be inserted into the (3) slot, following the orientation as given
in the diagram.
•Insert the battery into the back of the phone by lining up the battery connections to the pins (4) in the battery slot.
You may now turn on the phone to begin the Android setup process.
•Press and hold the power button for five seconds, and the phone will begin the start-up process. Let go of the power button at this stage.
•After the phone has finished starting up, it will display a Welcome screen. Select the language you wish to use on the phone, then tap “Start”.
•If the SIM card has not been inserted correctly, it will ask you to insert the SIM card. If there is no SIM card in the phone, you can skip this step.
•You can connect to a Wi-Fi network to continue setup or skip this step if you do not wish to pursue any backup/restoring options for now.
Getting Started
Please make sure the Aspera Jazz 2 has charge before beginning the setup process.
Please ensure the device is turned off before inserting the SIM card.
The Aspera Jazz 2 takes a micro-SIM sized card in the first slot, and a standard size SIM in the second slot.
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•Take the back cover off the Aspera Jazz 2. This can be done by applying gentle force on the indent located on the bottom corner of the phone (please
see diagram in “Getting to know your Aspera Jazz 2”).
•Insert the micro-SIM into the first slot in the orientation shown by the phone (as shown by (1) in the diagram). Please ensure that the micro-SIM is
orientated correctly and inserted fully.
•You can also optionally insert a second SIM card, as the Aspera Jazz 2 is a dual-SIM phone. The second SIM slot is a standard size SIM. Please
ensure when inserted the standard SIM that it is orientated correctly and inserted fully, as shown by (2) in the diagram.
•You can optionally insert a micro-SD card to expand the storage on the Jazz 2. This can be inserted into the (3) slot, following the orientation as given
in the diagram.
•Insert the battery into the back of the phone by lining up the battery connections to the pins (4) in the battery slot.
You may now turn on the phone to begin the Android setup process.
•Press and hold the power button for five seconds, and the phone will begin the start-up process. Let go of the power button at this stage.
•After the phone has finished starting up, it will display a Welcome screen. Select the language you wish to use on the phone, then tap “Start”.
•If the SIM card has not been inserted correctly, it will ask you to insert the SIM card. If there is no SIM card in the phone, you can skip this step.
•You can connect to a Wi-Fi network to continue setup or skip this step if you do not wish to pursue any backup/restoring options for now.
•If you do not connect to a wireless network, you will need to manually adjust date and time, and setup the device “as new” from the list of Google Services onwards.
•If you do connect to a wireless network, the phone will need to check for necessary updates, and this may take some time.
•If you do decide to connect to a wireless network, you will have the option of Copying Apps & Data over to the Aspera Jazz 2.
If you decide to setup the device as new:
•Select “Do Not Copy”
•You can opt to sign into a Google Account, or skip this selection.
•There will be a list of Google Services, you can enable or disable some of these to your choosing by tapping on the radio button. Tap “Next” to continue.
•You may choose to setup a security measure, including a pattern, PIN, password, and/or fingerprint sensor.
Warning: Please keep a note of the PIN, Password, or Pattern used to lock/unlock the phone. If you lose this, you may lose access into the device due
to the security protocols of Android.
•Your device is ready to be used.
If you decide to setup the device from a backup/copy:
•Please ensure that you follow the on-screen prompts if you do decide to back-up from either a different device or previous copy, as the instructions will change.
Please note that you cannot restore a backup from a higher Android version into a lower Android version. The Aspera Jazz 2 runs on Android 9.0 Go.
For any further documentation please visit Google’s support portal on back-up and restore, which can be located here - https://support.google.com/android/answer/2819582?hl=en
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Your key applications
Phone – Make calls, manage recent call history, and access further call settings.
Contacts – Add people’s information (including phone numbers and email addresses) into a phonebook. Can be used to make calls or messages quickly.
Messages – Start a text conversation, send multimedia, or have group conversations.
Chrome – Android’s default browser, used to access the internet.
Camera – Uses the Aspera Jazz 2’s camera to take both photos and/or videos.
Play Store – Used to update and/or install applications onto the phone from the Android store.
Gmail Go – Android’s default Email client, can be used to access different email accounts.
Maps Go – Android’s default navigation client, used to track your location, give directions, and show what is in your surrounding area.
Photos – Any taken or saved videos and photos appear here, which can be backed up online or sent to different people.
Settings – Home of configuration settings and more.
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Introduction to Aspera Jazz 2
Interaction – The Aspera Jazz 2 operates mainly from interactions on the touch screen and detects finger pressure and direction to then
operate the software.
Your main controls will be tapping, holding, and swiping on the screen with your fingers. Most methods rely only on a single finger making the
interaction, so beware of your other fingers or your hands interfering with input if they are close to the edge of the device.
Lock Screen – When your phone is on standby and/or idle mode and the screen has switched off, you can wake the screen to land into the
Lock Screen by pressing the power button once.
Depending on your security settings, you may need to either Swipe upwards on the screen with one finger, input a PIN code, or input a
password to pass the Lock Screen and enter the Home Screen.
Home Screen – When your device has been unlocked, you will land onto the Home Screen, which has your application shortcuts and your
primary applications available for use.
Notification and Quick Access Panel – Used to quickly access key settings, such as Wi-Fi, Mobile Data, Bluetooth, App
Notifications, and more.
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Can be accessed by swiping one finger in a downwards motion from the top of the screen when the phone is
unlocked and on the Home Screen.
•Once opened, you can quickly enable and disable these options by tapping on them once.
•To go into the respective icon’s advanced options, tap and hold one finger on the icon until your phone
transitions to the advanced options screen.
1.Wireless Networks
2.Mobile Network Data
3.Bluetooth
4.Do Not Disturb
5.Flashlight/Torch
6.Screen Orientation Lock
7.Notifications
For notifications (7), you can remove them by holding one finger on them and swiping to the right.
You can swipe one finger down again after this to bring down an advanced Panel, which has access to more
settings.
The advanced panel allows you to see what the icons are and allow you to adjust brightness (1) and further
additional settings.
To access additional settings, swipe one finger from the right side of the screen to the left.
Screenshot – You can quickly take a photo of what is currently on your device screen by holding the power
and volume down buttons together for three seconds.
Alternatively, you can hold the power button for three seconds to bring up the option of taking up a screenshot
on the right side of the screen.
Navigation Buttons and Task Manager – Depending on the context of the screen, you will have
three buttons to use at the bottom of the screen.
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The triangle, located at the bottom left, is the back button. This will take you to the previous screen you were on.
You may see this triangle shift when using a keyboard or input method. Tapping this when the triangle is pointing downwards will remove
the keyboard/input method.
The circle, located in the middle, takes you back to the Home Screen when tapped once.
When you hold down the circle button, this will open Google Assistant. Google Assistant is a feature embedded with Android and can be
used to integrate the phone into a smart home environment. For more information regarding Google Assistant, please visit
https://assistant.google.com
The square, located in the bottom-right, opens up Android Task Manager. This allows you to open previously accessed applications, while
also allowing you to free up memory by closing applications running in the background.
You can close all applications running in the background by tapping the “broom” icon located at the bottom of the screen.
Applications Menu – All the applications can be accessed in the applications menu. When on the home screen, swipe your finger
upwards from the middle of the screen, taking care to not press any application shortcuts.
In this screen, you can tap to open up an application. To search for a particular application, tap on the “Search Apps” bar, and type in the
name (or partial name) of the application.
For further functionality in this menu regarding creating shortcuts and un-installing non-core applications, please see the section
“Applications” and “Application Shortcuts” below.
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Basic Functionality
Locking and Unlocking your Device
Locking the device when not in use prevents accidental operation of the screen and preserves battery time. To lock the device:
●Press the lock button on the right side of the Aspera Jazz 2 once when the screen is open and displaying images. This will switch off the screen and restrict any inputs from being made on
the screen.
To unlock the device:
●Press the lock button on the right side of the Aspera Jazz 2 once to wake up the screen. Upon waking up the screen, swipe up from the bottom of the screen.
●If you have placed a PIN/password/swipe pattern as a lock, you will need to input the PIN/password/swipe pattern set to unlock the device and access the Home Screen.
The phone screen will automatically shut off after 1 minute of in-activity. To change this time, please proceed to section “Display and Screen Options”.
Notifications
Notifications will appear on the screen when turning on the screen, alerting you to any potential changes to your device and/or applications.
You can interact with these notifications from here by tapping on them twice.
To get rid of a notification, hold one finger on the notification, and slide right.
When the device is unlocked, you can access your notifications within the Notification and Quick Access Panel. Please see the above-mentioned section for instructions.
Applications
Your Aspera Jazz 2 will come with many applications installed, many of them critical for the functionality of the phone. We ask that you do not disable or uninstall them, as they may be critical
for the device to perform as expected.
If you wish to uninstall and/or disable certain applications, please contact our customer support to see whether they are integral to the functionality of your device.
To install applications:
●You will need to use the Play Store to install additional applications. You can find instructions in the section titled “Installing and Updating Applications” below.
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To delete applications you have installed:
●Unlock the phone and open the Applications menu.
●Tap and hold with one finger over the application you wish to delete. Extra options will appear.
●Keep holding this finger on the application and drag it near the top of the screen. An option called “Uninstall” will appear near the top right-hand side of the screen.
●Drag the application into the “Uninstall” space and let go of your finger.
●A prompt will appear and ask if you wish to uninstall the application selected. To proceed, tap the “OK” option.
Application Shortcuts
You may find you use certain applications more than others and would like to access them directly from the Home Screen. To do this:
●Unlock the phone and open the Applications menu.
●Find the application you wish to create a shortcut for. Tap and hold one finger on the application. Extra options will appear.
●While you are still holding the application, move your finger, and the screen will change, allowing you to place the application shortcut on a respective position and page on the home screen.
●Once you are happy with the position of your application shortcut, let go of your finger.
●Note: You can create folders with applications shortcuts grouped in them. To do so, follow the instructions in the previous steps, and drag the application shortcut over another application. This
will create a folder for future use.
To remove an application shortcut:
●On the Home screen, find the application shortcut you wish to delete
●Tap and hold with one finger over this shortcut. Extra options will appear.
●Keep holding this finger on the application and drag it near the top of the screen. An option called “Remove” will appear.
●Drag the application shortcut into the “Remove” space and remove your finger from the screen. This will delete the application shortcut.
Calling and using the Phone Application
●When on the Home screen, select the Phone application.
If you would like to call to a number that is not on your contact list:
●Select the keypad icon in the bottom right-hand corner of the screen
●Type the number you wish to dial with the keypad on the screen
●Tap the green telephone button to make a call.
If you would like to call a number that is on your contact list:
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●Select the contact icon located in the bottom right-hand corner of the screen
●Select the contact you wish to dial
●Tap the “call” icon
Answering a call
If the phone screen is off and locked, when a phone call comes in, a green icon will appear at the bottom of the screen.
●To answer the incoming call, hold one finger to the green icon and swipe up.
●To reject the incoming call, hold one finger to the green icon and swipe down.
If the phone screen is on and unlocked, when a phone call comes in, two options will appear at the top of the screen.
●To answer the incoming call, tap “Answer”.
●To reject the incoming call, tap “Reject”.
Call Options
When you are on a call with someone, you will see a screen with multiple options on it.
Please note that the Aspera Jazz 2 has a proximity sensor. This means the screen will turn off when it senses your face is close to it, and the screen will turn on when it fails to detect the
presence of a face.
You will have multiple options when inside a call.
●Mute – Tap this to mute/unmute your microphone
●Keypad – Tap this to bring up a keypad. This is used in phone calls where you may need to dial a number, or enter in keys to proceed
●Speaker – Places the call into loudspeaker mode
●Add Call – Add a call to make it a conference call
●Hold – Puts/takes the call on/off hold
●Hang Up (Red Phone Icon) – Ends the voice call that is currently active.
Call History
●On the Home screen, select the Phone application.
To look at recent calls both incoming and outgoing:
●Tap on the “Recent” Icon located at the bottom of the screen.
To change between all calls received and calls missed:
●Tap on the three dots located at the top right-hand corner of the screen.
●Select “Call History”
●You can switch between All Calls and Missed calls with the two tabs located at the top of the screen.
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