ATCOM 5520 User manual

5520
User Manual
V1.0

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TA B L E OFCONTENTS
1st 5520’s Network Features.........................................................5
1 The View....................................................................................................5
2 Interfaces...................................................................................................5
3 Hardware................................................................................................... 5
4 Software........................................................................................... .........6
5 Network......................................................................................................6
6 Management and Maintenance..................................................................7
7 Protocol......................................................................................................7
8 Compliant Standard...................................................................................7
9 Operating ment............................................ .............................................8
10 Packing List...............................................................................................8
11 Installation.................................................................................................8
2nd Feet installation instruction.......................................................9
3rd Keypad of IP Phone................................................................11
4th BLF indicator status................................................................13
5th Menu Operation......................................................................14
6th Basic functions and operations...............................................19
1 Answer the calls......................................................................................19
2 Make Call................................................................................................20
3 Speed dial...............................................................................................21
4 Multiple line dial-up................................................................................. 21
5 Hang up the phone................................................................................. 21
6 Call Transfer............................................................................................22
7 Call Hold..................................................................................................23
8 3-Way Conference Calls..........................................................................23
9 Call History...............................................................................................23
10 Call pickup................................................................................................25
11 Join call....................................................................................................25
12 Redial/Unredial........................................................................................25

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13 vport...................................................................... ..................................26
14 Click to dial...............................................................................................26
15 SMS function........................................................................................... 27
16 Default Password.....................................................................................28
17 Check the Phone’s IP...............................................................................28
7th Web settings............................................................................28
1 Current state............................................................................................29
2 Network....................................................................................................29
2.1. Wan Config.................................................................................................29
2.2. LAN Config..................................................................................................32
3 VoIP..............................................................................................................32
3.1. SIP1/SIP2/SIP3/SIP4.................................................................................33
3.2. Iax2 Config..................................................................................................37
4 Advanced.................................................................................................... 38
4.1. DHCP Server............................................................................................. 38
4.2. NAT............................................................................................................39
4.3. Net Service.................................................................................................43
4.4. Firewall.......................................................................................................43
4.5. Qos.............................................................................................................45
4.6. Digital Map.................................................................................................46
4.7. Stun............................................................................................................47
4.8. Call Service................................................................................................48
4.9. MMI Filter................................................................................................... 50
4.10. Audio Settings.............................................................................................50
4.11. VPN.............................................................................................................52
5 Dial Peer.......................................................................................................53
6 Config Manage.............................................................................................55
7 Update..........................................................................................................56
7.1. Web Update................................................................................................56
7.2. FTP/TFTP Update......................................................................................56
7.3. Auto Provisioning........................................................................................57
8 System Manage...........................................................................................58
8.1. Account Manage........................................................................................58

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8.2. Phone Book...............................................................................................60
8.3. Multi Line Set.............................................................................................61
8.4. Function Key Set.......................................................................................62
8.5. Syslog Config.............................................................................................63
8.6. Time Set.................................................................................................... 65
8.7. Call Log..................................................................................................... 66
8.8. Language Set.............................................................................................66
8.9. Logout........................................................................................................67
8.10. Reboot.....................................................................................................67

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5520
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¾Power: Output Power: 12VDC, 500mA DC
¾WAN: RJ45 port
¾LAN: RJ45 port
¾Extended interface for BLF module: 2
¾Headset jack : RJ9 port
¾Handset jack : RJ9 port
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¾LCD: 128×64 dot matrix
¾FLASH: 4M
¾RAM: 16×16M
¾LED indicator ：1 Status Light , 9 BLF indicator, 1 voicemail indicator, 1
headset indicator, 1 mute indicator, 1 handfree indicator

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¾Sip 2.0 (RFC3261) and other related SIP RFC
¾4 lines SIP
¾1 line IAX2
¾STUN
¾Jitter Buffer(200ms),VAD,CNG
¾G.711A/u, G722, G.723, G.726-32, G.729 Codec
¾G.168 compliant 96ms echo cancellation
¾Support SIP domain，SIP authentication (none，basic,MD5),NDS.
oSupport inbound audio, RFC2833 and SIP info , DTMF transmission way
oSIP Call Forward、Call transfer、Call hold、Call waiting, 3-way
talking、Pickup、Join call、Redial、Unredial、Call Park、Vport、Click to
dial
¾Dial without register
¾Support Hotline、DND(Do Not Disturb)、Blacklists、Call Limitation、Caller ID
¾Dial-peer calling rule, IP to IP call
¾SIP server conference
¾Phone book with 500 records, 100 answered call、100 missed call
¾Support HTTP、FTP TFTP updating the configuration and firmware
¾Syslog
¾Auto answer
¾Support SNTP client
¾Telnet, WEB visit terminal
¾Support different level user management
¾Support multi language ( LCD support Latin language system, web support all
languages)
¾soft button: soft button * 4
¾Support BLF/BLA
¾Support SMS
¾Support auto provision (option 66) for config file upgrade
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¾WAN/LAN：Support bridge and route mode
¾Support base of NAT and NAPT
¾Support PPPoE，（ADSL，cable modem use for internet connecting）
¾Support VLAN（DATA VLAN and VOICE VLAN）
¾Support DMZ
¾Support L2TP VPN（OpenVPN optional）
¾WAN support Primary and Alter function
¾WAN support DHCP Client
¾LAN support DHCP Server

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¾Qos support Diffserv
¾Support Network command tool: include ping, trace route, telnet
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¾Support safe mode(POST Mode) and firmware updating under safe mode
¾Support different level user management
¾Configuration via web , keyboard and command
¾Support multi language (LCD support Latin language system, web support
all languages) and easy dynamic switch between different languages
¾Firmware and configuration updating via HTTP , FTP and TFTP
¾Support system log and call log
¾Firmware and configuration file auto provision
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¾IEEE 802.3 /802.3 u 10 Base T / 100Base TX
¾PPPoE：PPP over Ethernet
¾WAN support DHCP Client and Server
¾SIP RFC3261, RFC3262, RFC3263, RFC3264, RFC3265, RFC2543, RFC3489,
RFC3842, RFC3515, RFC2976, RFC3428, RFC2327, RFC2782, RFC1889
¾TCP/IP: Transfer Control Protocol/Internet Protocol
¾RTP: Real-time Transport Protocol
¾RTCP：RTP Control Protocol
¾VAD/CNG
¾Telnet：remote host access protocol
¾DNS: Domain Name Server
¾TFTP：Trivial File Transfer Protocol
¾HTTP：Hypertext Transfer Protocol
¾FTP：File Transfer Protocol
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¾CE：EN55024,EN55022
¾FCC part15
¾Comply with ROHS in EU
¾Comply with ROHS in China

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The letter “e” is the first letter of “environment: and “electronic”. The rim is a
round with two arrow, stands for recycle. The number 20 stands for the years
of environment protection. Please note the years of environment protection is
not discarding year nor usage life.
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¾Operation temperature: 0 to 40° C (32° to 104° F)
¾Storage temperature: -30° to 65° C (-22° to 149° F)
¾Humidity: 10 to 90% no dew
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¾5520 IP phone
¾Power adaptor (output 12v ,500mA)
¾Manual CD
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Use Ethernet cable to connect 5520’s LAN port and your computer. Set computer’s
IP to the network 192.168.10.x or using dynamic obtain IP. Open web browser and
key in 192.168.10.1. Then user will see the login page of 5520, the default
username and password is admin/admin for administrator and guest/guest for
guest.
5520 WAN default to use DHCP, and after connect WAN to Switch, it will obtain IP
automatically. Press the down key of navigation button, you will see 5520's IP.
Then type the ip in your web browser, you will see the login page.

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1、Desktop position: A、Put the bottom side of the IP phone upside and press
the plate with letter “PUSH” into the slot, please refer the picture as
below:
B、Press the other plate into the slot in accordance with the direction of the
arrow

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C、Repeat A and B. It is the right picture of putting on desk after fixing the two
feet below:
D、Disassemble the feet: Press the plate with word “PUSH” and pull the feet with
the direction of arrow. When the plate is pull out of the slot (there will be a
sound of “pa”) you can take off the feet
2、On wall postion A、Put the bottom side of the IP phone upside and push
the plate with letter “PUSH” into the slot, please refer the picture as below:
B、Push the other plate into the slot in accordance with the direction of the arrow

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C、Repeat A and B. It is the picture of wall mounting after fixing the two feet
below:
D、Disassemble the feet way: Press the plate with word “PUSH” and pull the feet
with the direction of arrow. When the plate is pull out of the slot (there will be
a sound of “pa”) you can take off the feet
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Describe of the buttons and Screen:
Soft buttons Press to select an feature shown in the soft button features
Soft button
features Shows available choices based on current phone function displayed on the last line of LCD screen
Status Shows the phone status, if the phone is standby, the LED is
with light. If there is income calling, the LED will flicker.
¾If the phone is starting ,the LED is flicker
¾If the phone is standby, the LED is off
¾If there is income calling, the LED will flicker. The
frequency is 500ms off, 500ms on.
¾When have voicemail, LED shows red and flicker, and
the frequency is 1000ms off, 1000ms on.
¾If the phone not obtain the IP address, the LED is ON
LCD Screen Display screen for the phone: It shows the date, time, phone
number, incoming caller’s ID(if available),line/call status,
extension numbers and the soft button features.
Lines Shows extension number and status.
There are three colors for LED, red，yellow and orange.
¾If the line is registered, the LED shows yellow
¾If the line is enable registered but register to server
failed, the LED shows orange
¾If the line has income calling, the LED shows red and
flicker
¾If the line is on the calling , the LED shows red
¾If the line disable for register, the LED is off.
¾when there is the incoming call , LED blinks, The
frequency is 500ms off,500ms on.
¾When have voicemail, LED shows red and flicker , The
frequency is 1000ms off,1000ms on.
Navigation
button
Allows users to navigate(left, right, up, down), on the standby,
up and down shows the network information, right shows the
lines information, left shows the call record.
Dial pad For entering numbers, letters or characters.
Function Key All the function key can be defined as memory key/line/key
event to realize different function.
Menu Come into Keypad menu

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Volume buttons Adjust the volume
Speakerphone Pick up and hun
g
up on the speakerphone mode, when pick
button up by speakerphone, the LED of the button is on.
Mute button
Mute the handset, headset or speakerphone by press the Mute
button; this prevents the person on the active call form hearin
g
what you or someone else in the room is saying.
To cancel the Mute function, press the Mute button again. If
Mute the voice, the LED is light on this button.
Headset button
Pick up and hun
g
up on headset mode. When pick up by
headset, the LED button will light.
Voicemail button Check the Voicemail status, if there are voicemail, the button
will light.
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1.5520 support BLF in two ways, one is integrated on the ipphone, the other one is
extended interface.
The BLF indicator status:
¾When boot up,all the light blink for once.
¾When phone is stand by, all the light are off.
¾When there is a coming call,the corresponding line key and status
light will blink.

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When there is an incoming call, 5520 will remind user with ringing. There are 5
ways to answer the call
A、Answer by handset
Pick up the handset and talk with the caller. If you want to hang up, just put
back the handset.
B、Hand-free mode
Press the hand-free button in the phone and talk with callers by built-in Micro-
phone and Speaker. If you want to hang up, please press the hand-free button
again.

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C、Answer by earphone
Keep your earphone connected with the RJ9 earphone jack, when there is an
incoming call, press the earphone button on the IP phone and talk with the
caller. If you want to hang up, please press the earphone button again.
D、Handset to hand-free
When you are phoning with the handset and want to phone with hand-free
mode, please press the hand-free button and put down the handset.
E、Hand-free mode to handset
If you are calling under hand-free mode and want to change to speaker phone,
juts pick up the handset without press any buttons.
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A、Use the handset
Pickup the handset, the LCD will show the current lines (user could switch
between line1 to line4 by pressing the line button beside the LCD). User can
input the number with the keyboard and press # to send the number. When you
hear the tones of “du~~du~~” with dialed number showed on the LCD, the
called’s phone is ringing. If the called answer the call, the phone call is
established and the LCD will show the calling time and the called’s number.
B、Answer the phone under hand-free mode
Press the Speaker Phone button, the LCD will show the current lines (user
could switch between line1 and line2 by pressing the line button beside the
LCD). User can input the number with the keyboard and press # to send the
number. When caller hear the tones of “du~~du~~” with dialed number
showed on the LCD, the called’s phone is ringing. If the called answers the call,
the phone call is established, and the LCD will show the calling time and the
called’s number.
C、Used phone book
a、Pick up the handset.
b、Press " Menu” button and use the "up" and "down" keys to enter
phonebook.
c、Press "OK" to show the total amount in telephone.
d、Press "OK" to enter the phone list and use "up" and "down" keys to find the