Autel MaxiCharger User manual

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Trademarks
Autel®and MaxiCharger®are trademarks of Autel Intelligent Technology Corp., Ltd.,
registered in China, the United States and other countries. All other marks are
trademarks or registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted, in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise
without the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While information of
this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, indirect damages or any
economic consequential damages (including the loss of profits).
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.
For Services and Support:
Web: www.autelenergy.com
Tel: [phone] (Europe)
0086-755-2267-2493 (China)
Email: [email protected]
For technical assistance in all other markets, please contact your local selling agent.

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CONTENTS
USING THIS MANUAL .....................................................................................................1
CONVENTIONS...................................................................................................................1
Bold Text................................................................................................................1
Notes......................................................................................................................1
Hyperlinks ..............................................................................................................1
SAFETY ............................................................................................................................2
SAFETY WARNINGS............................................................................................................2
OWNER RESPONSIBILITIES..................................................................................................2
INSTALLATION ENGINEER QUALIFICATIONS ...........................................................................3
USAGE INSTRUCTIONS........................................................................................................3
SYMBOLS ON THE MAXICHARGER........................................................................................3
DISPOSAL INSTRUCTIONS ...................................................................................................4
CYBER SECURITY ..............................................................................................................4
GENERAL INTRODUCTION ............................................................................................5
PRODUCT OVERVIEW .........................................................................................................6
SPECIFICATIONS................................................................................................................9
LOCAL SERVICE PORTAL ..................................................................................................12
CLOUD SERVICE PORTAL .................................................................................................13
PREPARATION ..............................................................................................................14
BEFORE YOU BEGIN ........................................................................................................14
LOCATION REQUIREMENTS ...............................................................................................14
PACKING LIST..................................................................................................................16
INSTALLATION TOOLS .......................................................................................................18
INSTALLATION..............................................................................................................19
UNPACKING.....................................................................................................................19
MOVING THE MAXICHARGER.............................................................................................20
MOUNTING THE MAXICHARGER.........................................................................................21

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Mounting on a Wall ..............................................................................................21
Mounting on a Pedestal .......................................................................................25
POWER SUPPLY WIRING...................................................................................................29
Connecting to the PE Wire...................................................................................29
Connecting to AC Input Wire................................................................................31
Connecting to the Ethernet Cable........................................................................32
Installing the SIM Card.........................................................................................32
COMPLETING INSTALLATION..............................................................................................33
OPERATION...................................................................................................................35
BEFORE USE...................................................................................................................35
CHARGING PROCEDURE ...................................................................................................36
Standby Mode......................................................................................................36
Authorization........................................................................................................36
Start Charging......................................................................................................37
Charging...............................................................................................................37
Stop Charging......................................................................................................38
Finish Charging....................................................................................................39
CHARGING ERRORS.........................................................................................................39
Connector Connection Error.................................................................................39
Authorization Failure............................................................................................39
Charging Start Failure..........................................................................................40
Charging Failure...................................................................................................40
ENERGIZING THE MAXICHARGER.......................................................................................40
DE-ENERGIZING THE MAXICHARGER..................................................................................40
Measuring the AC Voltage ...................................................................................40
Measuring the DC Voltage...................................................................................41
REMOVING CONDENSATION ..............................................................................................42
LOCAL SERVICE PORTAL OPERATIONS...............................................................................42

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Setting the OCPP Parameters .............................................................................42
MAINTENANCE..............................................................................................................44
ROUTINE MAINTENANCE...................................................................................................44
Cleaning the MaxiCharger....................................................................................44
Cleaning and Replacing the Filter........................................................................45
INSPECTION AND MAINTENANCE ........................................................................................46
REMOTE MAINTENANCE....................................................................................................46
MAINTENANCE SCHEDULE ................................................................................................47
TROUBLESHOOTING AND SERVICE...........................................................................48
TROUBLESHOOTING .........................................................................................................48
SERVICE.........................................................................................................................50

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Using This Manual
This manual provides the installation and operation procedures of the MaxiCharger DC
Wall Mount (hereinafter referred to as MaxiCharger). Read through this manual and
become familiarized with the instructionsof the MaxiCharger prior to installation to ensure
a successful installation and operation process.
Some illustrations shown in this manual may contain modules and optional equipment
that are not included in your system. Contact your sales representative for availability of
other modules and optional tools or accessories.
The document is intended for these groups:
Owner of the MaxiCharger (see Owner Responsibilities)
Installation engineer (see Installation Engineer Qualifications)
Conventions
Bold Text
Bold text is used to highlight selectable items such as buttons and menu options.
Notes
NOTE: provides helpful information such as additional explanations, tips, and
comments.
IMPORTANT: indicates a situation that, if not avoided, may result in damage to the
test equipment or vehicle.
DANGER: indicates an imminently hazardous situation which, if not avoided, will
result in death or serious injury to the operator or bystanders.
WARNING: indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injury to the operator or to bystanders.
CAUTION: indicates that disobeying the instruction can cause damage to the
equipment or property.
Hyperlinks
Hyperlinks are available in electronic documents. Blue italic text indicates a selectable
hyperlink and blue underlined text indicates a website link or an email address link.

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Safety
Safety Warnings
Disconnect the power supply to the MaxiCharger during the entire installation
procedure.
The load capacity of the grid must meet the requirements of the MaxiCharger.
Connect the MaxiCharger to a grounded, metal, permanent wiring system.
Otherwise, use the equipment-grounding conductor with the circuit conductors and
connect it to the equipment grounding terminal or lead on the product.
Unqualified personnel must keep a safe distance during the entire installation
procedure.
The connections to the MaxiCharger must comply with all applicable local rules.
Only use electrical wires of sufficient gauge and insulation to handle the rated
current and voltage demand.
Protect the wiring inside the MaxiCharger from damage and do not obstruct the
wiring when you perform maintenance on the cabinet.
Keep the cabinet away from all water source.
Protect the MaxiCharger with safety devices and measures as specified by local
rules.
Wear proper personal protective equipment such as protective clothing, safety
gloves, safety shoes, and safety glasses when necessary.
Owner Responsibilities
The MaxiCharger owner runs the MaxiCharger for commercial or business purposes for
itself or third-party usage. To protect the user, other employees, or third parties, the owner
bears legal responsibility for the operation of the charger and has the following
responsibilities:
Identify any hazards (in terms of a risk assessment) resulting from the working
conditions on the site.
Know and implement all local rules.
Install protective devices before operating the MaxiCharger.
Make sure all protective devices are installed after installation or maintenance work.
Prepare an emergency plan that instructs people what to do in case of an
emergency.

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Make sure that all employees and third parties are qualified in accordance with the
applicable local rules to perform their work.
Make sure that there is sufficient space around the MaxiCharger to safely do
maintenance and installation work.
Identify a site operator who is responsible for the safe operation of the MaxiCharger
and for the coordination of all work, if the owner does not do these tasks.
Make sure that all qualified installation engineers obey local rules and installation
instructions, and adhere to the specifications of the MaxiCharger.
Installation Engineer Qualifications
The installation engineers must:
Be qualified in accordance with all applicable local rules to do the work.
Be completely familiar with the MaxiCharger and its safe installation.
Obey all local rules and the instructions in the installation manual.
Usage Instructions
Do not use the MaxiCharger and immediately contact the manufacturer if any of the
following situations occur:
Damaged enclosure
Damaged EV charging cable or connector
Expose to lightning
Expose to water
Expose to nature disaster, fire or smoke
Symbols on the MaxiCharger
Table 2-1 Symbol Description
Symbol
Risk Description
General risk
Hazardous voltage with risk of electrocution

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Symbol
Risk Description
Waste from electrical and electronic equipment
Hot surface with risk of burn injuries
Disposal Instructions
To avoid negative effect on the environment and human health due to potential
hazardous substances, dispose of parts according to local laws and guidance. Proper
disposal of this product will allow for the reuse the materials and protect the environment.
Cyber Security
NOTE
This section applies only to the Ethernet and Wi-Fi connections.
The MaxiCharger can use a network interface for connection and information and data
communication. The owner bears the responsibility of providing a secure connection
between the MaxiCharger and the owner’s network or any other networks.
Appropriate measures shall betaken by the owner toshield the MaxiCharger, the network,
the system, and the interface from any security breaches, unauthorized access,
interference, intrusion, leakage and/or theft of data or information. These measures may
include firewalls, authentication methods, data encryption, anti-virus programs, etc.
Autel is not liable for damages and/or losses resulting from security breaches.

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General Introduction
The Autel MaxiCharger is designed to charge an electric vehicle (hereinafter called EV).
Our chargers provide you with safe, reliable, fast, and smart charging solutions.
The MaxiCharger is intended for the DC charging of EVs and is intended for both indoor
and outdoor use in fleets, highway rest stops, commercial parking garages, and other
locations.
DANGER
If you use the MaxiCharger in any way other than described in its documentation,
you can cause death, injury, and property damage.
Use the MaxiCharger only as intended.
NOTE
The images and illustrations depicted in this manual may differ slightly from the actual
product.
This manual will instruct you how to install and operate the MaxiCharger.

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Product Overview
1. Light Sensor
2. Touchscreen
3. RFID Card Reader
4. EV Charging Cable
5. Ethernet Cable Port
6. AC Inlet Hole
7. Vent
Front View
Right View
Left View