Axiohm TPOS PRINTER SERIES User manual

AXIOHM
10, av Descartes
92350 Le Plessis Robinson
Tel : [phone] Fax : [phone]
www.axiohm.com
THERMAL PRINTING SOLUTIONS
TPOS PRINTER SERIES
USER MANUAL
Reference: 3107226
Issue B
January 2009

TPOS PRINTER Series User Manual Page 1 /71 Reference: FDE 3107226 Issue B
EVOLUTIONS
Date Issue Modifications
03/2003 Z Creation
04/2003 A Update: addition of power supply chapter
01/2009 B Addition of 2 control codes:
- Generate Pulse for CDKO
- Select or Cancel Unsolicited Status Mode (USM)

TPOS PRINTER Series User Manual Page 2 /71 Reference: FDE 3107226 Issue B
CONTENTS
1YOUR PRINTER ..........................................................................6
1.1 Package....................................................................................................6
1.2 General description.................................................................................6
1.3 Printer location........................................................................................7
2PLUGGING & CONNECTING YOUR PRINTER..........................8
2.1 Connecting the power supply................................................................8
2.2 Connecting the printer............................................................................8
2.3 Connector pin out / features ..................................................................9
2.3.1 Power connector.......................................................................9
2.3.2 Communications interface connectors......................................9
2.3.3 Cash drawer kick-out connector (optional) .............................10
2.3.4 USB connector........................................................................10
2.3.4.1 Capabilities: 10
2.3.4.2 Connector: 10
2.3.4.3 Interface: 11
2.3.4.4 Other information: 11
2.4 General safety specification.................................................................11
3LOADING PAPER...................................................................... 12
4TECHNICAL SPECIFICATIONS................................................13
5ENVIRONMENTAL CONDITIONS.............................................14
6POWER SUPPLY.......................................................................14
7PRINT FEATURES ....................................................................15
7.1 Characters specification.......................................................................15
7.2 Character sets .......................................................................................16
7.2.1 Code Page 858.......................................................................16
7.2.2 Code page 437........................................................................17
8CUTTING FEATURES ...............................................................18
9STANDARD DEFAULT SETTINGS...........................................18
10 DUTY CYCLE.............................................................................18
11 LIST OF CONTROL CODES .....................................................19
12 COMMAND DESCRIPTION.......................................................21

TPOS PRINTER Series User Manual Page 3 /71 Reference: FDE 3107226 Issue B
12.1
Command conventions ........................................................................21
12.2 Reset commands...................................................................................22
12.2.1 Initialize Printer........................................................................22
12.2.2 Reset Firmware.......................................................................22
12.3 Paper cut commands............................................................................23
12.3.1 Perform Full Knife Cut.............................................................23
12.3.2 Perform Partial Knife Cut........................................................23
12.3.3 Set Partial Cut Distance..........................................................23
12.3.4 Select Cut Mode and Cut Paper.............................................24
12.4 Vertical positioning and print commands ..........................................25
12.4.1 Print and Feed One Line.........................................................25
12.4.2 Activate Carriage Return.........................................................25
12.4.3 Feed n Print Lines...................................................................25
12.4.4 Feed nDot Rows ....................................................................26
12.4.5 Set Line Spacing to 1/6 Inch...................................................26
12.4.6 Set Line Spacing.....................................................................26
12.4.7 Print and Feed Paper..............................................................27
12.4.8 Print and Feed nLines............................................................27
12.5 Horizontal positioning commands ......................................................28
12.5.1 Horizontal Tab.........................................................................28
12.5.2 Set Right-Side Character Spacing..........................................28
12.5.3 Set Absolute Starting Position.................................................29
12.5.4 Set Horizontal Tab Positions...................................................30
12.5.5 Set Relative Print Position.......................................................31
12.5.6 Select Justification ..................................................................32
12.5.7 Set Left Margin........................................................................32
12.5.8 Set Printing Area Width...........................................................33
12.6 Print characteristics commands..........................................................34
12.6.1 Select Print Mode....................................................................34
12.6.2 Select or Cancel Underline Mode ...........................................35
12.6.3 Select Or Cancel White/Black Reverse Print Mode................35
12.7 Font commands.....................................................................................36
12.7.1 Select International Character Set..........................................36
12.8 Graphics commands.............................................................................37
12.8.1 Print Raster Graphics..............................................................37
12.9 Logo commands....................................................................................37
12.9.1 Select the Current Logo..........................................................37
12.9.2 Define Downloaded Bit Image.................................................38
12.9.3 Print Downloaded Bit Image....................................................39
12.9.4 Return Logo Checksum..........................................................39

TPOS PRINTER Series User Manual Page 4 /71 Reference: FDE 3107226 Issue B
12.10
Printer status commands.....................................................................40
12.10.1 Transmit Paper Sensor Status................................................40
12.10.2 Transmit Printer ID..................................................................41
12.10.3 Transmit Printer ID, Remote Diagnostics Extension...............42
12.10.4 Transmit Status.......................................................................43
12.10.5 Send Printer Software Version................................................43
12.10.6 Return SRAM Size..................................................................44
12.10.7 Transmit Selected A/D Channel..............................................44
12.11 Real time commands ............................................................................45
12.11.1 Rules for Using Real Time Commands ..................................45
12.11.2 Moving Data Through the Buffer.............................................46
12.11.3 Busy Line and Fault Conditions ..............................................46
12.11.4 Real Time Recovery from Fault..............................................47
12.11.5 Real Time Status Transmission..............................................48
12.12 Bar code commands.............................................................................51
12.12.1 Select Printing Position of HRI Characters.............................51
12.12.2 Select Pitch of HRI Characters ...............................................51
12.12.3 Select Bar Code Height...........................................................52
12.12.4 Select Bar Code Width............................................................52
12.12.5 Print Bar Code.........................................................................53
12.13 Flash firmware download commands.................................................55
12.13.1 Firmware Download Sequence...............................................55
12.13.2 Commands..............................................................................56
12.13.2.1 Switch to Flash Download Mode 56
12.13.2.2 Request Flash Memory Size 56
12.13.2.3 Select Flash Memory Sector to Download 57
12.13.2.4 Get Flash Firmware CRC Status 57
12.13.2.5 Return Boot Sector CRC 57
12.13.2.6 Erase All Flash Contents Except Boot Sector 58
12.13.2.7 Return Main Program Flash CRC 58
12.13.2.8 Erase Selected Flash Sector 58
12.13.2.9 Download to Active Flash Sector 59
12.13.2.10 Erase Boot Sector + Download New Boot Code 60
12.14 User flash memory commands............................................................61
12.14.1 Erase User Flash Sector.........................................................61
12.14.2 Return User Flash Memory Allocation Status.........................61
12.15 Peripheral control commands..............................................................62
12.15.1 Set Communication Interface Parameters..............................62
12.15.2 Set Knife Option......................................................................63
12.15.3 Set Print Density .....................................................................64
12.15.4 SeLECT OR CANCEL UNSOLICITED STATUS MODE........64
12.15.5 Reset EEPROM......................................................................65

TPOS PRINTER Series User Manual Page 5 /71 Reference: FDE 3107226 Issue B
12.15.6
Print Test Form .......................................................................66
12.15.7 GENERATE PULSE FOR CDKO ...........................................66
13 TROUBLESHOOTING...............................................................67
13.1 Light indicator .......................................................................................67
13.2 Problems & Solutions...........................................................................67
13.2.1 Printer Problems .....................................................................67
13.2.2 Printer LED Diagnostic............................................................68
13.2.3 Printing Problems....................................................................69
13.2.4 Auto Cutting Problems............................................................70
14 CLEANING YOUR PRINTER.....................................................70
15 SPARES ...................................................................................71

TPOS PRINTER Series User Manual Page 6 /71 Reference: FDE 3107226 Issue B
1 YOUR PRINTER
1.1 Package
The packing box contains:
Printer
Power supply (optional)
Power cable to be set between power supply and power network (optional)
Set Up Guide
1.2 General description
The TPOS is a complete printer designed with the clamshell easy paper loading system.
Light indicator
Tear bar
Opening cover Finger recesses to
open cover
Paper feed button
Reset button
Access to manual
operation of blade
(optional)
Note 1: when resetting the printer, every running operation is stopped and all information sent
before resetting are lost.
Note 2: to print a self-test ticket, activate both ON and paper feed buttons according to the
following instructions:
Switch the power OFF.
Activate the paper feed button while turning the power ON.
Release the ON/OFF button keeping the paper feed button pushed.
Release the paper feed button as soon as the printer starts to print the self-test ticket.

TPOS PRINTER Series User Manual Page 7 /71 Reference: FDE 3107226 Issue B
1.3 Printer location
This printer can be used either horizontally or wall mounted (fixing holes on printer bottom for 3
mm screws, not included).
The external dimensions (W×L×H) are: 121×185×125 mm (with cover closed).
The printer should be set on a stable holder in a place where the following conditions are
achieved:
temperature from 0 to 50°C for operating (-40 to + 70 for storage).
no risk of water exposure.
no mechanical vibration or stress.
Wall mounting diagram:

TPOS PRINTER Series User Manual Page 8 /71 Reference: FDE 3107226 Issue B
2 PLUGGING & CONNECTING YOUR PRINTER
2.1 Connecting the power supply
To
the
printer
To the power
network
The cable to connect the printer to the power network is included in the package.
2.2 Connecting the printer
Connections have to be set at the rear of printer: open the rear-door and set the power supply
and interface cables as shown on the following drawing.
Note : All connectors should be SELV types in order to safety standards (Safety extra low
voltage).
USB LED
USB Connector
RS232
Connector
Power Supply
cable connector
Cash drawer
"Cash drawer
kick out" label

TPOS PRINTER Series User Manual Page 9 /71 Reference: FDE 3107226 Issue B
2.3 Connector pin out / features
To reduce the electromagnetic emissions and susceptibility, all cables should be shielded. If you
are not using cables supplied by Axiohm for this purpose, make sure that your cables match the
printer and are rated at the appropriate voltage and current capacities.
*Use of an inappropriate cable may seriously damage your printer!
2.3.1 Power connector
The connector is a shielded 3-pin
female mini-Din plug.
3 Not Used
1
GND
F
u
n
c
t
i
o
n
P
i
n
N
u
m
b
e
r
s
F
u
n
c
t
i
o
n
+ 24V
2
S
hell - Shield
2.3.2 Communications interface connectors
RS232 interface uses 9-pin D-type male connectors.
RS232 Connector
Cable for DTR/DSR protocol
male DB9 connector
1:
2:
3:
4:
5:
6:
7:
8:
9:
:1
:2
:3
:4
:5
:6
:7
:8
:9
N/C
RXD
TXD
DTR
GND
DSR
RTS
CTS
N/C
N/C
RXD
TXD
DTR
GND
DSR
RTS
CTS
N/C
male DB9 connector
1 2 3 4 5
6789
CONNECTOR VIEW
Note : RTS/CTS should be tied together if using DOS print commands on a PC station.