Axiohm SKGG5xxx Series User manual

THERMAL PRINTING SOLUTIONS
AXIOHM S.A , 1-9 Rue d’Arcueil
BP 675, 92542 Montrouge Cedex, France
Tel : (33) (0) 1 47 46 78 11 Fax (33) (0) 1 46 55 13 44
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LOGO KANJI PRINTER
SKGG5xxx Serie
USER MANUAL
DOCUMENT 3103188 -FDE
Issue A
December, 1998

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TABLE OF CONTENTS
1. CHAPTER 1 : Setup Page
Unpacking the printer 4
Do you have what you need ? 4
Where to put your printer 5
Identifying printer components 6
Locating Printer Controls 7
Connecting the power 8
Connecting the serial cable 9
Loading labels/papers 10
Removing an empty label/ paper roll 14
2. CHAPTER 2 : Setting up the host
RS232 setting 15
Cabling 15
RS232 signals levels 16
Supplying power to your printer 17
3. CHAPTER 3 : Maintenance and Troubleshooting
Printer Maintenance 18
Exterior Maintenance 19
Interior Maintenance 19

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Clearing paper and label jams 20
Troubleshooting 21
Check the printer power 21
Checking the label 23
Checking the connection 23
4. CHAPTER :Appendices
Appendix A Escape Codes 24
Appendix B Printer Specifications 44
Appendix C Paper and Label Specifications 53

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CHAPTER 1
SETUP
The SKGG printer better known as the LOGO printer is
ideal for printing on paper rolls and if desired can also
be used to print labels when ordered with the optional
spindle.
This chapter explains how to set up your new
printer for optimum performance.
Unpacking the
printer The first step in setting up your printer is unpacking the
pieces. Be sure to save all the original packing
materials. They are specially designed to protect the
printer and will make repackaging easy if you ever need
to ship the printer.
Do you have
what you need? Having unpacked your printer. You should find the
following items ( shown in figure 1.1).
- SKGG ( Head 2.25") printer (SKGG1xxx is the
standard Logo, SKGG5xxx is the Logo Kanji).
- Serial cable
- Power transformer
- One paper roll (or roll of labels if ordered)
- User manual
- One spindle (if ordered)
Check carefully to see if everything is there. If not,
contact your dealer immediately.

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Everything checked ? Let’s set up the printer.
Where to put
your printer Before setting up your printer, take a few moments to
consider where you plan to put it. There are a few
general guidelines you might consider.
- Ensure that there is enough room around the printer to
allow paper to flow out freely.
- Avoid placing the printer in areas where sudden,
severe changes in temperature and humidity occur.
- Avoid areas with direct sunlight, dust and grease.
- Pick a clean area.
- Select a steady source of electricity and check for
other appliances which may be using the same circuit.
Copiers, heaters, air conditioners and other motorised
equipment can cause power fluctuations which may
interfere with you printing.
- Use a surge protector.
Figure 1-1 . The printer is equipped with the following items: printer,
power transformer, serial cable, roll of labels or roll of paper, user
manual and spindle (option)

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Identifying printer
components Figures 1-2 and 1-3 highlight the main components of
the printer. Before setting up the printer, let’s see what
these components do:
Figure 1-2. LOGO printer with optional spindle
Cover - the cover protects the internal components of
the printer for dust, moisture and the outside world in
general. The cover is easily opened when changing
paper and label rolls.
- Power light -The power light glows green when the
printer is turned on. It flashes when there is something
wrong with the printer such as when the printer runs out
of paper.
- On/off button - The on/off button turns the printer
on and off.
-Paper feed button - The form feed button feeds the
paper roll through or advances one label at a time when
the button is pressed.

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-Optional label spindle -The label spindle is used to
support the roll of labels while operating. It is not
required for the paper roll.
-Tear bar - The serrated tear bar on the exit slot allows
quick, clean paper or label removal.
-Double interface connector - The cable is equipped
with a double interface connector, the DB9 female
serial connector for a PC and the mini-din for the
Macintosh. One end of the special cable that comes
with the printer is plugged into the printer connector and
the other end is attached to your computer.
-Drawer kick out - which looks like a telephone jack,
is a drawer kick out. (see code ESC p)
-Power transformer - The power transformer provides
electrical power to the printer. Connect the transformer
to a standard grounded outlet.
Locating printer control The printer controls allow you to turn the printer on and
off and advance the label roll. Refer to figure 1-3 to
locate the following printer controls on your printer.
The On/ Off Button
The on/off power button is the left button on the front
panel of the printer. Once you have the power cord
plugged in, push the on/off button to turn the printer on,
press it again to turn the button off. (delays).

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On/Off
Figure 1-3 LOGO printer components
Power light
When the printer is on, the power light located on the
front panel of the printer will glow green.The light goes
off when you turn the printer off.
Form Feed Button
The form feed button is the right button on the front
panel of the printer and advances the paper roll.
In listing mode : As long as you push this button the
paper advances.
In label mode : For printing labels push this button
once to advance the label roll one label, so the next set
of three guide holes on the label roll aligns with the
label tear bar. The label roll advances one label each
time you press the form feed button.
Connecting the power The power cord is connected to the rear of the printer as
shown in Figure 1- 4. Plug the power transformer into a
standard grounded outlet.

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Connecting the Your printer and computer communicate through the
serial cable special serial cable that comes with your printer. The
cable has one connector at one end and that connects to
the printer and two connectors at the other end (one for
PC and one for Macintosh) one of which connects to
the serial port on the back of the computer. Use of the
serial port enables you to continue using your parallel
port for your regular document printer.
Follow the steps below while referring to Figure 1-4 to
make the proper connections:
1-Turn your computer and printer off.
2- Connect the printer end of the serial cable to the rear
of the printer (DB9 Female for a PC or mini-din for a
macintosh)
If you have a 9-pin serial port on computer, attach the
9-pin connector; if you have a 8-pin serial port, attach a
8-pin connector. Secure the connector with the two
screws. The connector you do not use can simply hang
loose. It does not need to be connected and will not
cause any damage to your computer or printer. See
Figure 1-4.
Macintosh or
PC

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4- Turn the computer on.
Loading A. Paper roll
B. Roll of labels Both the paper roll and the roll of labels can be quickly
and easily loaded into the printer.
A. Loading the paper roll :
1- Open the cover so that you have access to the interior
of the printer. Remove any packing material.
2- Be certain that the power cord is connected. Now
turn on the printer. The green power light will flash
and you will hear the printer’s motor turning as it
looks for labels to feed.
3- Feed the free end of the roll into the feed slot on the
inside of the printer. The paper roll is placed directly
into the reservoir.
4- Push the end into the slot until you feel a slight
resistance. Continue pushing gently. The feed motor
will grab the end of the paper through the printer and
out the exit slot, stopping automatically.
5- If the motor stops turning while you are still in the
process of loading the paper, just press the form feed
button to get it started again. (To protect itself, the
motor stops turning after a few seconds)
6- Tear off the paper coming out of the printer by
grasping the end and pulling downward and
sideways across the edge of the tear bar.
7- Close the cover. Your printer is ready to go !