Axiohm 7193 User manual

7193 Thermal Receipt Printer
Owner's Guide
PaperFeed
PaperOut
OnLine
7193-D100-V001

It is the policy of Axiohm IPB to improve products as new technology, components,
software, and firmware become available. Axiohm IPB, therefore, reserves the right to
change specifications without prior notice.
All features, functions, and operations described herein may not be marketed by Axiohm
IPB in all parts of the world. In some instances, photographs are of equipment prototypes.
Therefore, before using this document, consult your Axiohm IPB representative or office
for information that is applicable and current.
Copyright © 1993, 1996 by Axiohm IPB
Ithaca, New York USA
All Rights Reserved
Printed in USA
Confidential, Unpublished
Property of Axiohm IPB
Axiohm IPB is the name and mark of Dardell Technologies. NCR is the name and mark of
AT&T Global Information Solutions. AT&T Global Information Solutions is the name and
mark of AT&T. Epson is the name and mark of Seiko Epson Corporation.
Federal Communications Commission (FCC)
Radio Frequency Interference Statement
Warning
This equipment generates, uses, and can radiate radio frequency energy and if not
installed and used in accordance with the instructions manual, may cause interference to
radio communications. It has been tested and found to comply with the limits for a Class
A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to
provide reasonable protection against such interference when operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause
interference in which case the user at his own expense will be required to take whatever
measures may be required to correct the interference.
Information to User
This equipment must be installed and used in strict accordance with the manufacturer's
instructions. However, there is no guarantee that interference to radio communications
will not occur in a particular commercial installation. If this equipment does cause
interference, which can be determined by turning the equipment off and on, the user is
encouraged to contact Axiohm immediately.
The Axiohm IPB company is not responsible for any radio or television interference
caused by unauthorized modification of this equipment or the substitution or attachment
of connecting cables and equipment other than those specified by Axiohm IPB. The
correction of interferences caused by such unauthorized modification, substitution or
attachment will be the responsibility of the user.

7193 Owner’s Guide Quick Reference
May 1996 i
Quick Reference
This Quick Reference will direct you to key areas of the Owner's Guide. For a
complete listing of topics, see the Contents or Index.
Ordering Paper and Supplies page 4
Information on where and how to obtain paper and optional items.
Setting Up the Printer page 9
Basic requirements for unpacking and installing the printer.
Loading and Changing Paper page 19
A brief discussion of the simple paper loading procedure.
Testing the Printer page 23
Procedures for running a test to check the print quality of the printer.
SolvingProblems page 29
What to do if a problem occurs.
Diagnostics page 33
A technical discussion of the three levels of diagnostics available.
CommunicationInterfaces page 45
Specifications for the RS-232 and Parallel communication interfaces.
Commands page 63
Lists and descriptions of the programming commands.
Specifications page 101
Technical specifications for the printer.

Quick Reference 7193 Owner’s Guide
May 1996ii
How to Use This Book
Use this book as an installation guide for setting up and preparing the printer to
run, as a training guide for teaching users how to operate the printer, or as a
reference for programming the host system to communicate with the printer. In
addition, information is also provided about the character sets and graphics that
are available. The book is divided into chapters that relate to each of these areas.
See the Quick Reference, Contents, or Index for detailed listings.
WhoShould Usethis Book?
This book is intended as a general guide for operators and supervisors who need
to know how to set up and use the printer. It is also intended as a technical guide
for programmers and system integrators who need to know the technical
information about the printer's communication and the programming commands
used by the host system to control the functions of the printer.
Howto Obtain More Information
For more information about the 7193 printer and to order the following
documentation, please contact your Axiohm supplier:
• 7193 Thermal Receipt Printer: Service Guide (7193-D200-V001)
Service and disassembly procedures (you must be a trained service
representative to service the printer)
• Parts Information Manual (7193-D300-V001)

7193 Owner’s Guide Contents
May 1996 i
Contents
About the 7193 Printer
.......
1
Models ..................................................................................................................2
Communication Interfaces ...........................................................................2
Options...........................................................................................................2
Features.................................................................................................................2
Thermal Printhead...............................................................................................3
Ordering Paper and Supplies..............................................................................4
Ordering Thermal Paper...............................................................................4
Ordering the Power Supply and Cables......................................................6
Ordering the Printer Wall-Mount Kit..........................................................6
Ordering Cash Drawers................................................................................6
Cleaning the Printer.............................................................................................7
Setting Up the Printer
.........
9
What Is in the Box? ..............................................................................................9
Removing the Packing Material...................................................................9
Repacking the Printer..................................................................................10
Choosing a Location ..........................................................................................11
Setting Switches .................................................................................................12
Attaching the Feet..............................................................................................14
Connecting Cash Drawer Cables......................................................................15
Connecting Communication and Power Cables..............................................16
RS-232C Models ..........................................................................................16
Parallel Models............................................................................................17
Turning On the Printer......................................................................................18
Loading and Changing Paper ...........................................................................19
When to Change the Paper.........................................................................19
Removing the Paper Roll............................................................................20
Putting In the Paper Roll ............................................................................21
Advancing Paper.........................................................................................22

Contents 7193 Owner’s Guide
May 1996ii
Testing the Printer .............................................................................................23
Mounting the Printer on a Wall........................................................................25
Mounting the Power Supply on a Wall............................................................27
SolvingProblems
...............
29
Operator Panel Lights........................................................................................29
Correcting Problems..........................................................................................30
Operator-Correctable Conditions..............................................................30
Service-Related Problems...........................................................................30
Contacting a Service Representative .........................................................31
Diagnostics
........................
33
Level 0 Diagnostics............................................................................................33
Level 1 Diagnostics............................................................................................34
Setting Data Error and Data Buffer options .............................................35
Setting Printhead Resistance......................................................................36
Setting Default Lines per Inch....................................................................37
Setting Partial Cut Distance .......................................................................38
Ignoring/Using the Carriage Return.........................................................39
Running the Data Scope Mode ..................................................................40
Testing Receipt Printing .............................................................................42
Level 2 Diagnostics............................................................................................43
Level 3 Diagnostics............................................................................................43
Communication
.................
45
Communication Overview................................................................................45
Interfaces......................................................................................................45
Sending Commands....................................................................................45
RS-232C Interface...............................................................................................46
XON/XOFF Protocol..................................................................................47
DTR/DSR Protocol.....................................................................................47
RS-232C Technical Specifications...............................................................48
Parallel Interface ................................................................................................52
Parallel Protocol..........................................................................................52
Parallel Technical Specifications................................................................53

7193 Owner’s Guide Contents
May 1996 iii
Commands
........................
57
Command List....................................................................................................57
Printer Function Commands......................................................................58
Print Characteristics Commands...............................................................60
Graphics Commands ..................................................................................61
Printer Status Commands...........................................................................61
Real Time Commands.................................................................................62
Bar Code Commands..................................................................................62
Command Descriptions.....................................................................................63
Printer Function Commands......................................................................63
Print Characteristics Commands...............................................................73
Graphics Commands ..................................................................................79
Printer Status Commands...........................................................................84
Real Time Commands.................................................................................87
Bar Code Commands..................................................................................98
AppendixA:Specifications
.
101
Features.............................................................................................................101
Reliability..........................................................................................................101
Power Requirements........................................................................................102
Environmental Conditions..............................................................................102
Dimensions and Weight ..................................................................................103
Printing Specifications.....................................................................................103
Print Zones .......................................................................................................104
Density of Receipt Print Lines.........................................................................105
Duty Cycle Restrictions (Printing Solid Blocks)............................................105
AppendixB:Print Characteristics 107
Index .................................................................................................................111

7193 Owner’s Guide About the 7193 Printer
May 1996 1
About the 7193 Printer
The 7193 thermal receipt printer is fast (at 600 lines per minute), quiet, and very
reliable. With thermal printing technology, there is no ribbon cassette to change,
and paper loading is extremely simple. The printer is small enough to fit almost
anywhere and is easy to use with the receipt exiting from the top. There is no
journal as it is kept electronically by the host system.
PaperFeed
PaperOut
OnLine
Operator
Panel
Receipt
Paper
TearOff
Blade/Knife
Cover

About the 7193 Printer 7193 Owner’s Guide
May 19962
Models There are several models of the 7193 depending on the communication interface
and the combination of options selected.
CommunicationInterfaces
• RS-232C
• Parallel
See the “Communication” chapter later in this book for more information.
Options
The following options are available:
• Paper cutter
• Cash drawer drivers: will open a separately purchased cash drawer under
software command
• Wall-mount kit for hanging the printer on a wall (see “Setting Up the Printer”
later in this book)
Features All models come with the following features:
• Remote power supply with wall-mount kit (see “Setting Up the Printer” later
in this book)
• Drop-in paper loading which does not require using a spindle or threading
the paper through a paper path
• Host-selectable 44 or 56 columns of print on 80 mm wide “fax grade” thermal
paper
• 600 print lines per minute
• Two resident selectable character sets:
• PC Code Page 437 (US)
• PC Code Page 850 (Multilingual)
• 16K RAM available for downloadable character sets and bit-mapped graphics
• 4K buffer

7193 Owner’s Guide About the 7193 Printer
May 1996 3
• History EEROM
• Speaker
• Resident bar codes
• Code 39
• UPC-A
• UPC-E
• JAN8 (EAN)
• JAN13 (EAN)
• Interleaved 2 of 5
• Codabar
Thermal Printhead
The 7193 uses a thermal printhead which is extremely fast and quiet. Because it
uses heat to print directly on paper, there is no cassette or ribbon to change,
eliminating soiled fingers and paper dust.
The printhead is designed for a very long life, but it may be replaced if needed.
Only a trained service technician may replace the printhead. See “Solving
Problems” later in this book to determine if the printhead needs to be replaced. If
the printhead needs to be replaced, contact your Axiohm authorized service
organization. See “Cleaning the Printer” later in this chapter for cleaning
instructions for the printhead.

About the 7193 Printer 7193 Owner’s Guide
May 19964
Ordering Paper and Supplies
Thermal receipt paper and other supplies can be ordered from several
recommended and qualified suppliers.
Ordering Thermal Paper
The 7193 requires “fax grade” thermal paper with the following dimensions:
• Diameter: 80 mm maximum (3.15 in.)
• Length: 83 meters (273 ft.)
• Width: 80 mm ± .5 mm (3.15 ± .008 in.)
The paper must not be attached at the core or the printer will be damaged when
the paper runs out. When the paper runs out, the printer stops printing and turns
on the Paper Out light (red) on the operator panel. There is no indication or
automatic signal when the paper runs low. It is recommended that you use a
paper roll with a colored stripe at the end of the roll to indicate that the paper is
running low.
Recommended Suppliers
The grades of paper listed here will give the best print quality. When more than
one stock or paper grade number is listed, the first number (standard density)
provides better image density. You may order paper directly from AT&T Global
Information Solutions. Contact your Axiohm supplier for ordering paper
manufactured by Kanzaki (paper grades listed on the next page).
AT&T Global Information Solutions Company
Media Products Division
9995 Washington Church Road
Miamisburg, OH 45342
Voice: 1(800)543-8130 (toll free), or local listing of Media Products sales office
Stock numbers: 878559 (standard density), 856966 (light density)

7193 Owner’s Guide About the 7193 Printer
May 1996 5
Kanzaki Specialty Papers
In U.S. A.
Imaging Products
Voice: 1(413)736-3216, 1(800)628-8386 (toll free)
Fax: [phone]
Paper grade: F380 (standard density), F180 (light density)
In Japan:
New OJI Paper Co., Ltd.
Voice: [phone]
Fax: [phone]
Paper grade: KF-740-2EX (standard density), KF-740-1EX (light density)
In Germany:
Kanzan Spezialpapiere GMBH
Voice: 011 49 2421 5924 20
Paper grade: KF-60 (standard density), KF-50 (light density)
Other Qualified Suppliers
The following companies manufacture thermal receipt paper which has been
tested with the 7193 and may be used if desired. Contact your Axiohm supplier
for further information.
Appleton Papers, Inc.
Voice: 1(414) 734-9841
Paper grade: T1012
Arjo-Wiggins Thermal Papers, Ltd.
Voice: 44 (0) 522 681212
Fax: [phone]
Paper grade: S552, S662
Nippon Paper Industry Co., Ltd.
Business Communication Paper Division
Voice: [phone]
Fax: [phone]
Paper grade: TP50 KS

About the 7193 Printer 7193 Owner’s Guide
May 19966
Orderingthe Power Supply and Cables
Contact your Axiohm supplier to order the power supply and cables. The
Axiohm numbers are for reference only. Suppliers may use different numbers.
• Power supply with attached cable (to printer)
and wall-mount kit: 7193-F301
• Separate power supply cord (to outlet)
Order for appropriate power connector
• United States: 7193-F320
• International:7193-F321
• United Kingdom: 7193-F322
• S.E.V.: 7193-F323
• Australia: 7193-F324
• Japan: 7193-F325
• Communication cables
• RS-232C 25-pin (host) to 9-pin:
1420-C001-0030 (3 meters—9.8 ft.)
• RS-232C 9-pin to 9-pin: 1416-C057-0030 (3 meters—9.8 ft.)
• Parallel 25-pin to 25-pin: 1420-C003-0030 (3 meters—9.8 ft.)
Orderingthe Printer Wall-Mount Kit
Contact your Axiohm supplier to order the printer wall-mount kit. The Axiohm
number below is for reference only. Other suppliers may use a different number.
Printer wall-mount kit: 7193-K260-V001
Ordering Cash Drawers
The following cash drawers may be used with the 7193 printer:
• AT&T Global Information Solutions
(NCR Cash Drawer): Model 7052-K657
• M-S Cash Drawer Corp.: Model EP-125 K series,
EP-127, EP-102
• APG Cash Drawer: Model 237
• Indiana Cash Drawer: Model SLD

7193 Owner’s Guide About the 7193 Printer
May 1996 7
Cleaning the Printer
There is no customer maintenance required for the 7193. However, you may
occasionally clean the cabinet as needed to remove dust and finger marks. Use
any household cleaner designed for plastics, but test it first on a small unseen
area. The cabinet materials and finish are durable and are resistant to the
following items:
• Cleaning solutions
• Lubricants
• Fuels
• Cooking oils
• Ultraviolet light
If the receipt paper bucket is dirty, wipe it with a clean, damp cloth.
Caution: Do not spray or try to clean the thermal printhead or the inside of the
printer with any kind of cleaner as this may damage the thermal printhead and
the electronics.
If the printhead appears dirty, wipe it with cotton swabs and rubbing alcohol. If
spotty or light printing problems persist after cleaning the thermal printhead, see
“Solving Problems” later in this book.
Note: The thermal printhead does not normally require cleaning if the
recommended paper grades are used. If non-recommended paper has been used
for an extended period of time, cleaning the printhead with cotton swabs and
rubbing alcohol will not be of much benefit. See “Recommended Suppliers”
earlier in this chapter for the recommended paper grades.

7193 Owner’s Guide Setting Up the Printer
May 1996
Setting Up the Printer
What Is in the Box?
The following items are packed in the shipping box:
• Printer enclosed in a plastic bag and foam pack
• Thermal paper roll, wrapped with a foam strip (inside printer)
• Test printout protecting the printhead (inside printer)
• 7193 Setup and User's Guide
• Rubber feet and hook and loop fasteners (fasteners used to anchor printer)
• Power supply with attached cable (to printer) and related items
• Power cord (from power supply to outlet)
• Wall-mount holder for the power supply with screws and wall anchors
• Tie-wrap for cable
These items may be ordered as options and will be shipped separately:
• Wall-mount kit for the printer
• Communication cable (from host system to printer)
• Cash drawer with cables (see “Ordering Cash Drawers” on page 6)
Removing the Packing Material
1. Remove the printer from the foam pack and open the receipt cover by pulling
up on the front left corner.
2. Remove the paper roll and test printout from inside the printer.
3. Remove the foam strip from around the paper roll.
4. Save all packing materials for future storing, moving, or shipping the printer.

Setting Up the Printer 7193 Owner’s Guide
May 199610
Repackingthe Printer
1. Protect the printhead by placing a piece of receipt paper between the receipt
cover and the printhead.
2. Place the printer in the plastic bag and foam pack.
3. Place the packed printer in the box and secure the box with packing tape.
4. If you are sending the printer in for repair, call Axiohm IPB for a Return
Authorization Number at [phone].
Be prepared to answer questions concerning shipping and billing.
5. After you have received a Return Authorization Number, send the printer to
the following address:
Axiohm IPB
950 Danby Road
Ithaca, NY 14850
U.S.A.

7193 Owner’s Guide Setting Up the Printer
May 1996
ChoosingaLocation
The 7193 is compact and requires little counter space. It may even be mounted on
a wall if space is at a premium. See “Mounting the Printer on a Wall” later in this
chapter. The power supply may also be mounted on a wall or under a table. See
“Mounting the Power Supply on a Wall” later in this chapter. Be sure to plan for
the length of the communication and power cables when choosing a location.
Make sure there is enough room to open the receipt cover and change the paper.
The following illustration shows the actual dimensions of the printer, but leave
several inches around the printer for connecting and accessing the cables.
165mm
(6.50 in.) 187mm
(7.35in.)
119mm
(4.69in.)
225mm
(8.85in.)

Setting Up the Printer 7193 Owner’s Guide
May 199612
SettingSwitches
A group of switches, called DIP switches, located on the bottom of the 7193 is
used for the following purposes:
• To set variables for several printer functions (see the sections for the various
printer functions in “Level 1 Diagnostics” in the “Diagnostics” chapter)
• To perform diagnostic tests (see the sections for the various diagnostic tests
in “Level 1 Diagnostics” in the “Diagnostics” chapter)
• To set communication parameters for the RS-232C communication interface
(see “RS-232C Switch Settings” in the “Communication” chapter)
• To set the data buffer for the Parallel communication interface (see “Parallel
Switch Settings” in the “Communication” chapter)
Caution: The DIP switches are set at the factory to predetermined settings and
should generally not be changed. If you must change the settings do so carefully
to avoid changing other functions.
Before changing any of the switches, first run the print test to print out the
current switch settings on the receipt. See “Testing the Printer” later in this
chapter for instructions on running the print test and for a sample printout.
Note: Switch #1 is used to toggle between regular communication with the host
system and Level 1 Diagnostics (used for the printer functions and level 1
diagnostic tests) as described below:
• Switch #1 set to OFF: printer is ready to communicate with the host system
and receive data (online mode)
• Switch #1 set to ON: printer is in Level 1 Diagnostics (setup mode)
If you want the printer to communicate with the host system, be sure switch 1 is
OFF. Use a paper clip or other pointed object to set the switch.
For additional information on the setup mode (Level 1 Diagnostics), see the
“Diagnostics” chapter.
Note: Some 7193 models may appear slightly different than what is shown in the
illustration. The procedures are the same for all models unless otherwise noted.

7193 Owner’s Guide Setting Up the Printer
May 1996

Setting Up the Printer 7193 Owner’s Guide
May 199614
Attaching the Feet
Use the hook and loop fasteners to anchor the printer to a flat surface; be sure the
surface is clean and dry. Use the rubber pads if you are mounting the printer on
the wall. See “Mounting the Printer on a Wall” later in this chapter.
Note: Some 7193 models may appear slightly different than what is shown in the
illustration. The procedures are the same for all models unless otherwise noted.
Slots for
RubberPads
orHook & Loop
Fasteners
BottomofPrinter
1. Remove the paper from the adhesive on the back of the pads or loop
fasteners and affix them in the slots on the bottom of the printer.
2. Attach the hook fasteners to the loop fasteners (if used).
This will save you having to apply the hook fasteners separately and trying to
match them to the loop fasteners on the printer.
3. Remove the paper from the adhesive on the back of the hook fasteners and
place the printer firmly on the selected surface.