Axiohm 7193 User manual

7193 Thermal Receipt Printer
Owner's Guide
PaperFeed
PaperOut
OnLine
7193-D100-V001

It is the policy of Axiohm IPB to improve products as new technology, components,
software, and firmware become available. Axiohm IPB, therefore, reserves the right to
change specifications without prior notice.
All features, functions, and operations described herein may not be marketed by Axiohm
IPB in all parts of the world. In some instances, photographs are of equipment prototypes.
Therefore, before using this document, consult your Axiohm IPB representative or office
for information that is applicable and current.
Copyright © 1993, 1996 by Axiohm IPB
Ithaca, New York USA
All Rights Reserved
Printed in USA
Confidential, Unpublished
Property of Axiohm IPB
Axiohm IPB is the name and mark of Dardell Technologies. NCR is the name and mark of
AT&T Global Information Solutions. AT&T Global Information Solutions is the name and
mark of AT&T. Epson is the name and mark of Seiko Epson Corporation.
Federal Communications Commission (FCC)
Radio Frequency Interference Statement
Warning
This equipment generates, uses, and can radiate radio frequency energy and if not
installed and used in accordance with the instructions manual, may cause interference to
radio communications. It has been tested and found to comply with the limits for a Class
A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to
provide reasonable protection against such interference when operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause
interference in which case the user at his own expense will be required to take whatever
measures may be required to correct the interference.
Information to User
This equipment must be installed and used in strict accordance with the manufacturer's
instructions. However, there is no guarantee that interference to radio communications
will not occur in a particular commercial installation. If this equipment does cause
interference, which can be determined by turning the equipment off and on, the user is
encouraged to contact Axiohm immediately.
The Axiohm IPB company is not responsible for any radio or television interference
caused by unauthorized modification of this equipment or the substitution or attachment
of connecting cables and equipment other than those specified by Axiohm IPB. The
correction of interferences caused by such unauthorized modification, substitution or
attachment will be the responsibility of the user.

7193 Owner’s Guide Quick Reference
May 1996 i
Quick Reference
This Quick Reference will direct you to key areas of the Owner's Guide. For a
complete listing of topics, see the Contents or Index.
Ordering Paper and Supplies page 4
Information on where and how to obtain paper and optional items.
Setting Up the Printer page 9
Basic requirements for unpacking and installing the printer.
Loading and Changing Paper page 19
A brief discussion of the simple paper loading procedure.
Testing the Printer page 23
Procedures for running a test to check the print quality of the printer.
SolvingProblems page 29
What to do if a problem occurs.
Diagnostics page 33
A technical discussion of the three levels of diagnostics available.
CommunicationInterfaces page 45
Specifications for the RS-232 and Parallel communication interfaces.
Commands page 63
Lists and descriptions of the programming commands.
Specifications page 101
Technical specifications for the printer.

Quick Reference 7193 Owner’s Guide
May 1996ii
How to Use This Book
Use this book as an installation guide for setting up and preparing the printer to
run, as a training guide for teaching users how to operate the printer, or as a
reference for programming the host system to communicate with the printer. In
addition, information is also provided about the character sets and graphics that
are available. The book is divided into chapters that relate to each of these areas.
See the Quick Reference, Contents, or Index for detailed listings.
WhoShould Usethis Book?
This book is intended as a general guide for operators and supervisors who need
to know how to set up and use the printer. It is also intended as a technical guide
for programmers and system integrators who need to know the technical
information about the printer's communication and the programming commands
used by the host system to control the functions of the printer.
Howto Obtain More Information
For more information about the 7193 printer and to order the following
documentation, please contact your Axiohm supplier:
• 7193 Thermal Receipt Printer: Service Guide (7193-D200-V001)
Service and disassembly procedures (you must be a trained service
representative to service the printer)
• Parts Information Manual (7193-D300-V001)

7193 Owner’s Guide Contents
May 1996 i
Contents
About the 7193 Printer
.......
1
Models ..................................................................................................................2
Communication Interfaces ...........................................................................2
Options...........................................................................................................2
Features.................................................................................................................2
Thermal Printhead...............................................................................................3
Ordering Paper and Supplies..............................................................................4
Ordering Thermal Paper...............................................................................4
Ordering the Power Supply and Cables......................................................6
Ordering the Printer Wall-Mount Kit..........................................................6
Ordering Cash Drawers................................................................................6
Cleaning the Printer.............................................................................................7
Setting Up the Printer
.........
9
What Is in the Box? ..............................................................................................9
Removing the Packing Material...................................................................9
Repacking the Printer..................................................................................10
Choosing a Location ..........................................................................................11
Setting Switches .................................................................................................12
Attaching the Feet..............................................................................................14
Connecting Cash Drawer Cables......................................................................15
Connecting Communication and Power Cables..............................................16
RS-232C Models ..........................................................................................16
Parallel Models............................................................................................17
Turning On the Printer......................................................................................18
Loading and Changing Paper ...........................................................................19
When to Change the Paper.........................................................................19
Removing the Paper Roll............................................................................20
Putting In the Paper Roll ............................................................................21
Advancing Paper.........................................................................................22

Contents 7193 Owner’s Guide
May 1996ii
Testing the Printer .............................................................................................23
Mounting the Printer on a Wall........................................................................25
Mounting the Power Supply on a Wall............................................................27
SolvingProblems
...............
29
Operator Panel Lights........................................................................................29
Correcting Problems..........................................................................................30
Operator-Correctable Conditions..............................................................30
Service-Related Problems...........................................................................30
Contacting a Service Representative .........................................................31
Diagnostics
........................
33
Level 0 Diagnostics............................................................................................33
Level 1 Diagnostics............................................................................................34
Setting Data Error and Data Buffer options .............................................35
Setting Printhead Resistance......................................................................36
Setting Default Lines per Inch....................................................................37
Setting Partial Cut Distance .......................................................................38
Ignoring/Using the Carriage Return.........................................................39
Running the Data Scope Mode ..................................................................40
Testing Receipt Printing .............................................................................42
Level 2 Diagnostics............................................................................................43
Level 3 Diagnostics............................................................................................43
Communication
.................
45
Communication Overview................................................................................45
Interfaces......................................................................................................45
Sending Commands....................................................................................45
RS-232C Interface...............................................................................................46
XON/XOFF Protocol..................................................................................47
DTR/DSR Protocol.....................................................................................47
RS-232C Technical Specifications...............................................................48
Parallel Interface ................................................................................................52
Parallel Protocol..........................................................................................52
Parallel Technical Specifications................................................................53

7193 Owner’s Guide Contents
May 1996 iii
Commands
........................
57
Command List....................................................................................................57
Printer Function Commands......................................................................58
Print Characteristics Commands...............................................................60
Graphics Commands ..................................................................................61
Printer Status Commands...........................................................................61
Real Time Commands.................................................................................62
Bar Code Commands..................................................................................62
Command Descriptions.....................................................................................63
Printer Function Commands......................................................................63
Print Characteristics Commands...............................................................73
Graphics Commands ..................................................................................79
Printer Status Commands...........................................................................84
Real Time Commands.................................................................................87
Bar Code Commands..................................................................................98
AppendixA:Specifications
.
101
Features.............................................................................................................101
Reliability..........................................................................................................101
Power Requirements........................................................................................102
Environmental Conditions..............................................................................102
Dimensions and Weight ..................................................................................103
Printing Specifications.....................................................................................103
Print Zones .......................................................................................................104
Density of Receipt Print Lines.........................................................................105
Duty Cycle Restrictions (Printing Solid Blocks)............................................105
AppendixB:Print Characteristics 107
Index .................................................................................................................111

7193 Owner’s Guide About the 7193 Printer
May 1996 1
About the 7193 Printer
The 7193 thermal receipt printer is fast (at 600 lines per minute), quiet, and very
reliable. With thermal printing technology, there is no ribbon cassette to change,
and paper loading is extremely simple. The printer is small enough to fit almost
anywhere and is easy to use with the receipt exiting from the top. There is no
journal as it is kept electronically by the host system.
PaperFeed
PaperOut
OnLine
Operator
Panel
Receipt
Paper
TearOff
Blade/Knife
Cover

About the 7193 Printer 7193 Owner’s Guide
May 19962
Models There are several models of the 7193 depending on the communication interface
and the combination of options selected.
CommunicationInterfaces
• RS-232C
• Parallel
See the “Communication” chapter later in this book for more information.
Options
The following options are available:
• Paper cutter
• Cash drawer drivers: will open a separately purchased cash drawer under
software command
• Wall-mount kit for hanging the printer on a wall (see “Setting Up the Printer”
later in this book)
Features All models come with the following features:
• Remote power supply with wall-mount kit (see “Setting Up the Printer” later
in this book)
• Drop-in paper loading which does not require using a spindle or threading
the paper through a paper path
• Host-selectable 44 or 56 columns of print on 80 mm wide “fax grade” thermal
paper
• 600 print lines per minute
• Two resident selectable character sets:
• PC Code Page 437 (US)
• PC Code Page 850 (Multilingual)
• 16K RAM available for downloadable character sets and bit-mapped graphics
• 4K buffer

7193 Owner’s Guide About the 7193 Printer
May 1996 3
• History EEROM
• Speaker
• Resident bar codes
• Code 39
• UPC-A
• UPC-E
• JAN8 (EAN)
• JAN13 (EAN)
• Interleaved 2 of 5
• Codabar
Thermal Printhead
The 7193 uses a thermal printhead which is extremely fast and quiet. Because it
uses heat to print directly on paper, there is no cassette or ribbon to change,
eliminating soiled fingers and paper dust.
The printhead is designed for a very long life, but it may be replaced if needed.
Only a trained service technician may replace the printhead. See “Solving
Problems” later in this book to determine if the printhead needs to be replaced. If
the printhead needs to be replaced, contact your Axiohm authorized service
organization. See “Cleaning the Printer” later in this chapter for cleaning
instructions for the printhead.