Aztech MSP3880W Series User manual

PCI 56K MODEM
Users Manual
Version 1.0
MSP3880W Series

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EUROPEAN NETWORK COMPATIBILITY DECLARATION
The equipment has been designed to work in the public switched telephone networks (PSTN) in the following countries:
Denmark, Finland, France, Germany, Great Britain, Italy, Netherlands, Norway, Spain, Sweden, Portugal, Ireland,
Switzerland, Austria, Iceland.
The equipment may have interworking difficulties in PSTN networks in other countries. Please contact your equipment
supplier if it is desired to use the equipment on another network.
Electrical Safety
Before installing this equipment you must ensure that the power drawn by this card, together with the host and any
auxiliary cards drawing power from the host, is within the rating of the host power supply.
The equipment must be installed such that
with the exception of the connections to
the host, clearance and creepage
distances shown in the table below are
maintained between the card and any
other assemblies that use or generate a
voltage shown in the table.
The larger distance shown in brackets applies where the local environment within the host is subject to conductive
pollution or dry non-conductive pollution which could become conductive due to condensation. Failure to maintain
these minimum distances would invalidate the approval.
The analogue telecommunications interface is intended to be connected to telecommunication network voltage (TNV)
circuits which may carry dangerous voltages. The telephone cord must remain disconnected from the telecommunications
system until the card has been installed within a host which provides the necessary protection of the operator.
If it is subsequently desired to open the host equipment
for any reason, the telephone cord must be
disconnected prior to effecting access to any internal
parts which may carry telecommunication network
voltages.
Safety level of the various connectors:
Telephone Line Connector = TNV3
PCI connector = SELV
These indications are classified as per safety
standards EN60950/A4:
TNV3: Telecommunications Network Voltage
SELV: Safety Extra Low Voltage
WARNING
Before installing the Modem card ensure the PC is switched OFF and the mains cord removed. If servicing the
Modem card ensure the PC is switched OFF, the mains cord unplugged and the Telecommunications Line cord is
disconnected from the Modem Card.
Clearance Creepage (mm) Voltage used or Generated by Host
or Other Cards
2.0 2.4 (3.8) Up to 50 Vrms or Vdc
2.6 3.0 (4.8) Up to125 Vrms or Vdc
4.0 5.0 (8.0) Up to 250 Vrms or Vdc
4.0 6.4 (10.0) Up to 300 Vrms or Vdc
Except for the edge connector which plugs into the hosts expansion slot, clearance distance (Xmm) and creepage
distance (Ymm) as given in the above table, must be maintained between the communication card and any other
assemblies which use or generate a hazardous voltage.

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PAN EUROPEAN APPROVAL REGULATORY NOTE
The equipment has been approved under CTR21. For such product, the following statement is required :
This equipment has been approved in accordance with Council Decision 98/482/EC for Pan European single terminal
connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual
PSTNs provided in different countries the approval does not, of itself, give an unconditional assurance of successful
operation on every PSTN network termination point.
In the event of problems, you should contact your equipment supplier in the first instance
Dieses Geraet wurde gemaess der Entscheidung 98/482/EG des Rates europaweit zur Anschaltung als einzelne
Endeinrichtung an das oeffentliche Fernsprechnetz zugelassen. Aufgrund der zwischen den oeffentlichen Fernsprechnetzen
verschiedener Staaten bestehenden Unterschiede stellt diese Zulassung an sich jedoch keine unbedingte Gewaehr fuer
einen erfolgreichen Betrieb des Geraets an jedem Netzabschlusspunkt dar.
Falls beim Betrieb Probleme auftreten, sollten Sie sich zunaechst an ihren Fachhaendler wenden.
«Cet équipement a reçu lagrément, conformément à la décision 98/482/CE du Conseil, concernant la connexion
paneuropéenne de terminal unique aux réseaux téléphoniques publics commutés (RTPC). Toutefois, comme il existe
des différences dun pays à lautre entre les RTPC, lagrément en soi ne constitue pas une garantie absolue de
fonctionnement optimal à chaque point de terminaison du réseau RTPC.
En cas de problème, vous devez contacter en premier lieu votre fournisseur.»
«La presente apparecchiatura terminale è stata approvata in conformità della decisione 98/482/CE del Consiglio per la
connessione paneuropea come terminale singolo ad una rete analogica PSTN. A causa delle differenze tra le reti dei
differenti paesi, lapprovazione non garantisce però di per sé il funzionamento corretto in tutti i punti di terminazione di
rete PSTN.
In caso di problemi contattare in primo luogo il fornitore del prodotto.»
«Este equipo ha sido homologado de conformidad con la Decisión 98/482/CE del Consejo para la conexión paneuropea
de un terminal simple a la red telefónica pública conmutada (RTPC). No obstante, a la vista de las diferencias que existen
entre las RTPC que se ofrecen en diferentes países, la homologación no constituye por sí sola una garantía incondicional
de funcionamiento satisfactorio en todos los puntos de terminación de la red de una RTPC.
En caso de surgir algún problema, procede ponerse en contacto en primer lugar con el proveedor del equipo.».
Dit apparaat is goedgekeurd volgens Beschikking 98/482/EG van de Raad voor de pan-Europese aansluiting van
enkelvoudige eindapparatuur op het openbare geschakelde telefoonnetwerk (PSTN). Gezien de verschillen tussen de
individuele PSTNs in de verschillende landen, biedt deze goedkeuring op zichzelf geen onvoorwaardelijke garantie voor
een succesvolle werking op elk PSTN-netwerkaansluitpunt.
Neem bij problemen in eerste instantie contact op met de leverancier van het apparaat..
Network Compatibility Declaration
This product is designed to interwork with the Public Switched Telecommunication Networks in UK, Ireland, Netherlands,
Sweden, Denmark , Finland, Switzerland, Luxembourg, Belgium, France, Germany, Spain, Portugal, Iceland, Greece,
Italy, Norway and Austria.

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Product warranty does not apply to damage caused by lightning, power surges or wrong voltage usage.
NEW ZEALAND TELECOM WARNINGS
General
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item
complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom,
nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all
respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product
is compatible with all of Telecoms network services.
This equipment does not fully meet Telecoms impedance requirements. Performance limitations may occur when used
in conjunction with some parts of the network. Telecom will accept no responsibility should difficulties arise in such
circumstances.
This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service.
If a charge for local calls is unacceptable, the Dial button should NOT be used for local calls. Only the 7-digits of the
local number should be dialled from your telephone. DO NOT dial the area code digit or the 0 prefix.
This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
Important Notice
Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent
on local power, is available for emergency use.
Some parameters required for compliance with Telecoms Telepermit requirements are dependent on the equipment
(PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance
with Telecoms Specification :-
1. (a) There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
(b) The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next attempt.
2. Where automatic calls are made to different numbers, the equipment shall go on-line for a period of not less than
5 seconds between the end of one attempt and the beginning of the next attempt.
3. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing.
All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires
that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated
in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose
for its collection, how it is used and what is disclosed to any other party.

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Contents
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Preface ............................................................................ 6
Introduction ..................................................................... 7
Before You Begin .............................................................. 8
2.1 Minimum System Requirements ............................................. 8
2.2 Safety Precaution ................................................................. 9
2.3 Installation Notes ................................................................. 9
Setting Up Your Modem Card .......................................... 10
3.1 Installing the Modem Card .................................................. 10
3.2 Connecting the Modem Card ............................................... 13
3.2.1 For MSP3880-W users ........................................................ 13
3.2.2 For MSP3880SP-W/V-W users .............................................14
Installing the Modem Drivers ............................................ 16
4.1 For Windows® 95 .............................................................. 16
4.2 For Windows® 98 .............................................................. 19
4.3 For Windows NT® 4.0 ........................................................ 21
Testing the Modem Card & Setting the Country ................. 22
5.1 Windows® 95/98 .............................................................. 22
5.1.1 Testing the modem.............................................................. 22
5.1.2 Setting the Country ............................................................. 25
5.2 Windows NT® 4.0 ............................................................. 26
5.2.1 Testing the modem.............................................................. 26
5.2.2 Setting the Country ............................................................. 26
Deinstalling the Modem Card ........................................... 27
Frequently Asked Questions ............................................. 28
Troubleshooting Guide .................................................... 34
Technical Specifications ................................................... 37
TAD Connection ............................................................ 39
AT Commands ............................................................... 41

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Preface
This manual gives you a step-by-step guide of the following:
1. Installation of your modem card to your computer
2. Connection to the phone line for internet
3. Installation of modem drivers required to run the modem
4. Testing of the modem and setting the country
5. Deinstalling the Modem Cards drivers
To help you clear your doubts and possible problems you may face when using
your modem, we include the sections - Frequently Asked Questions (FAQ)and
Troubleshooting Guide. These sections will provide the answers to some of the
commonly asked questions on your modem as well as guide you along to solve
problems that you may encounter.
For further technical details on your card, you may refer to the ReadMe.txt file
found in your MSP3880W Installation CD.
This manual covers the models MSP3880SP-W, MSP3880V-W and MSP3880-W.

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Introduction
Congratulations on your purchase of the 56K PCI Modem!
With the 56K PCI Modem alone, you can perform a comprehensive range of modem-
related functions including data communications, sending and receiving of faxes.
Depending on the model that you have bought, you can also do telephone/speakerphone
operations.
The intensive demands of todays Internet applications will no longer be a bottleneck.
Using the 56K PCI Modem, you can now download graphic intensive web pages, high
bandwidth audio and video files as well as large file size software programs at speeds of
up to 56Kbps.
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2.1 Minimum System Requirements
•IBM PC-based computer with Pentium®200 MMX processor
•PCI Bus slot
•16MB RAM
•10MB hard disk space (system files and modem drivers only)
•CD-ROM drive
•Windows®95/98 / NT®4.0
Before You Begin
This chapter contains information that your need to know before installing your
modem card. They are the basic system requirements needed for your modem card to
run, the safety rules to follow, as well as the installation guidelines.
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Chapter 2  Before You Begin
2.2 Safety Precaution
•Do not remove your card from its protective bag until you are ready to
install it.
•Always try to hold your card by its edges. Avoid touching any electronic
components on your card.
•Static electricity can cause permanent damage to your card. To prevent
such a damage, you must ground yourself during the installation:
»Use a grounding strap - a coiled wire with a clip at one end and an
elastic strap at the other. Wear the strap around your wrist and attach
the clip to any non-painted metal surface of your computer chassis.
»If you do not have a grounding strap, touch any non-painted surface
of your computer chassis before you begin installation, and again
every minute or so until the installation is completed.
2.3 Installation Notes
•Computers vary in configuration, appearance and layout. Therefore, the
installation procedures in this manual apply generally and you should
compare the illustrations here with your computer.
•A Philips screwdriver is required.
•The documentation for your computer should come in handy during the
installation. Have it ready with you.
•If you have an existing non Plug-and-Play modem installed in your computer,
you must first un-install its modem drivers before you remove the card.
Refer to the documentation of your existing modem for details.
If your existing modem is Plug-and-Play, you may proceed to install your
new modem.

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3.1 Installing the Modem Card
You need to remove any existing modem installed in your computer.
If your modem is non Plug-and-Play, you need to un-install its
modem drivers before you remove it. Check your existing modem
documentation for details on this.
Power off your computer and any connected devices before installing
your modem!
¶Remove the cover of your
computer.
Setting Up Your Modem Card
This chapter contains information on how to install the modem card and the
telephone line to your computer.
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Chapter 3  Setting Up the Modem Card
·Select an available PCI
Bus slot and remove its
cover plate. Keep the
mounting screw to
secure your card later.
¸Align your card with
the selected PCI Bus
slot and firmly push it
into the slot. If the card
does not slide in, do
not force it. Make sure
that the card is lined up
properly and try again.
Cover Plate
PCI Bus Slot
Mounting Screw

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Chapter 3  Setting Up the Modem Card
¹Secure your card to your
computer chassis with the
mounting screw.
ºReplace the cover of your
computer.
For MSP3880V-W/SP-W users:
You may use a TAD cable to
internally connect the modem
card and your compatible
sound card. With this
connection, all devices (e.g.
microphone, speakers) are to be
connected to your sound card
for voice recording and
speakerphone. Refer to
Appendix D - TAD Connection of
this Users Manual for details.

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Chapter 3  Setting Up the Modem Card
3.2 Connecting the Modem Card
3.2.1 For MSP3880-W users
¶Connect one end of the telephone extension cord to the modem card and
the other end to the telephone wall socket.
This completes the setting up of your modem. Please proceed to the next chapter
to install your modem drivers.
Telephone
Wall Socket
LINE – to Telephone
Wall Socket

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Chapter 3  Setting Up the Modem Card
3.2.2 For MSP3880SP-W/V-W users
¶Connect one end of the telephone extension cord to the modem card and
the other end to the telephone wall socket.
·Connect a microphone to your modem card.
(This optional connection allows you to speak over the microphone during
speakerphone conversations)
¸Connect your active speakers/headphone to your modem card.
This connection is required to receive sound output from your modem card. Before
you make use of this LINE-OUT jack, you need to run theSet Audio Output Utility
to configure your modems sound output from Buzzer to Line-Out option.
i) From the Windows taskbar, click Start > Run.
ii) In the text box, type C:\Windows\setaudio.exe. Click OK.
LINE – to
Telephone Wall
Socket
MIC IN – to Microphone †
Telephone
extension
cord
Telephone
Wall Socket
Microphone
Speakers,
Headphone
or Sound
card
Audio cable
LINE-OUT †
† Available on MSP3880SP-W

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Chapter 3  Setting Up the Modem Card
iii) From the dialog prompt, select Line-Out.
To configure back to buzzer, run the same utility again and click the Buzzer option.
ºAlternatively, if you have a sound card (with speakers attached), you may
want to externally connect an audio cable from this LINE-OUT jack of
your modem card to the LINE-IN jack of your sound card.
This connection is required if you want to do voice playback.
For voice recording, the microphone must be connected to the MIC-IN
Jack of your compatible sound card.
Instead of using the audio cable, you may also use a TAD cable to
internally connect your modem card and your compatible sound card
as described in Appendix D - TAD Connection. For this connection,
all devices (e.g. microphone, speakers) are to be connected to your
sound card, regardless of voice recording or speakerphone.
This completes the setting up of your modem. Please proceed to the next chapter
to install your modem drivers.

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4.1 For Windows®95
(The following screen shots are based on the MSP3880SP-W card)
Power on your computer to start Windows®95. Windows®95 will detect the
newly installed modem and an Update Device Driver Wizard window will
appear.
Installing the Modem Drivers
This chapter contains information on how to install the modem drivers under
Windows®95/98 and Windows NT®4.0.
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Place your Installation CD into your
CD-ROM drive.
Click Next.
1

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Chapter 4  Installing the Modem Drivers
Windows®95 will now prompt you that the modem drivers have been found.
Click Finish to
continue with the
installation.
2
When system
prompts for the
Installation CD,
click OK.
3

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Chapter 4  Installing the Modem Drivers
Type D:\ in the text box
(if D is not the letter of
your CD-ROM drive,
substitute with the
appropriate letter) and
click OK.
The Copying Files... window will appear.
4
Restart your system, if prompted.
This completes the installation of the modem drivers in Windows®95. Proceed
to the next chapter to test your modem.

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Chapter 4  Installing the Modem Drivers
4.2 For Windows®98
(The following screen shots are based on the MSP3880SP-W card)
Power on your computer to start Windows®98. Windows®98 will detect the
newly-installed modem and anAdd New Hardware Wizard window will appear.
The next window prompt will ask for your modem drivers.
Place your Installation CD into
the CD-ROM drive.
Click Next.
1
Click the option Search for the
best driver for your device
(Recommended).
Click Next.
2

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Chapter 4  Installing the Modem Drivers
The following window will prompt for the source of your drivers.
Windows will prompt that it has located the driver.
To complete the drivers installation, click Finish and restart your system, if
prompted.
This completes the installation of the modem drivers in Windows®98. Proceed
to the next chapter to test your modem.
Click the option CD-ROM drive.
Click Next.
3
Click Next to proceed with the
installation.
4