Bali RTS Motorized Shades User manual

Owner’s Manual
RTS Motorized Shades

2
Table of Contents
About Your Motorized Shade .............................................................................................3
Basic Shade Control..................................................................................................3
Control Features .......................................................................................................4
Shade Adjustments ............................................................................................................. 5
Adjusting Your Shade’s Default Upper Limit ............................................................5
Adjusting Your Shade’s Default Lower Limit............................................................. 5
Adjusting Your Shade’s “MY” Position .....................................................................6
Adding Additional Controls ................................................................................................6
The Copy + Paste Sequence ....................................................................................6
Adding a Control or Channel....................................................................................7
Deleting a Control or Channel.................................................................................. 8
Creating Group Control............................................................................................ 9
Helpful Tips and FAQs ......................................................................................................10
Additional Troubleshooting ..............................................................................................11
Contact Information ............................................................................................Back Cover

3
About Your Motorized Shade
Motorized shades offer a convenient solution to everyday challenges. They provide
instant privacy, glare reduction and eliminate the need to manually adjust shades.
Motorized shades also eliminate dangerous cords and create a comfortable and
energy efcient environment. What’s more is that you will get more enjoyment from
your home because motorized control of your shades is so effortless and features
Radio Technology Somfy® (RTS). RTS is omnidirectional and operates within a range
of 65 feet, which eliminates the need to point or aim the remote at the motorized
shades. RTS also offers a wide range of controls and accessories that are designed
to work together, so you can always mix and match to create the perfect setting.
Explore the information within this guide to make the most of your motorized shades.
The term ‘shade’ will be used throughout this manual to refer to your motorized
window covering, either a motorized blind or shade.
NOTE: Motorized Horizontal Blinds have motorized tilt for the slats only. Raising and
lowering the blinds is manual with cord lift.
Please be sure to read and remove the securing tape and label before operating your motorized shade.
ATTENTION! IMPORTANT INSTALLATION INFORMATION
A. Solar/Roller/
Soft/Natural
B. Cellular/Pleated/
Classic Roman
C. Horizontal Tilt
RF
Antenna
wire
RF Antenna
wire
RF
Antenna
wire
Power cable
Power cable
Power
cable
Remove securing tape and
position Motor RF antenna wire
and power cable away from
roller tube (see A) or outside of
headrail (see B & C) depending
upon product type.
Avoid crimping or damaging the
antenna and power lead during
installation process.
NOTE: RF Antenna should
be visible (exposed outside
headrail) for greatest RF range.
In some cases, RF antenna wire
may need to be repositioned for
optimal performance.
Press and
release the
UP button to
fully open the
motorized
shade.
Press and
release the
DOWN
button
to fully
close the
motorized
shade.
Press the “MY”
button to send
the shade to the
favorite programmed
position. See
page 4 for “MY”
programming
instructions.
Basic Shade Control

4
Control Features
Operate your shade with your hand held remote or wireless wall switch control.
Your controls have been programmed by Springs Window Fashions to control your shade.
The upper and lower limits and “MY” position have already been set. If you are not satised
with any default upper, lower or “MY” position of your shade, see steps in the following
sections of this manual.
!
“MY” button: Acts as a “STOP” button while shade is in motion. It can also be
programmed as a quick way to bring shades to your preferred intermediate position.
UP Button
DOWN Button
Channel Selector Button All four lights will illuminate
when fth channel is activated.
Channel selected by pressing individual or multiple
channel buttons. LED will illuminate when selected.
Pushing “MY” while
your shade is at rest will
bring your shade to your
“MY” Position.
1Pushing “MY” while the
shade is in motion will
simply STOP the shade.
2
1
2
3
4
“MY”/STOP Button
5
1
1
1
22
2
4
3
5
55
Individual control of same shade with multiple controls
NOTE: Pushing the “MY” button too long if your shade is not in motion will change your
preferred intermediate position.

5
Adjusting your Shade’s Default Lower Limit (OPTIONAL)
If you would like to adjust your shade’s default lower limit
*PRODUCT SAFETY NOTE:
• For Cellular, Pleated, Classic Roman, Soft Roman and Woven Wood, Solar and Roller Shades -
Extending the shade beyond the ordered limits can cause shade damage.
• For Sheer and Layered Shades - changing the lower limits will change the “MY” position for the
shade. See following page to adjust “MY” position.
• If your shade will not lower to your desired lower limit, contact a customer service agent for assistance.
Briey press
DOWN and
release. Allow the
shade to reach its
default lower limit.
1Adjust your lower limit by
using UP or DOWN to
move your shade to your
new desired lower limit*.
The shade will only move
while UP or DOWN is
being pressed while in
this adjustment mode.
3
Once the shade
stops, press and
hold UP and DOWN
simultaneously until
the shade jogs. A
jog is a brief up and
down movement of
the shade.
2When the shade is stopped
at your new desired lower
limit, press and hold “MY”
until the shade jogs.
You have now reset the
lower limit.
4
Adjusting your Shade’s Default Upper Limit (OPTIONAL)
If you would like to adjust your shade’s default upper limit
Adjust your upper limit by using
UP or DOWN to move your shade
to your new desired upper limit.*
The shade will only move while UP
or DOWN is being pressed while
in this adjustment mode.
3
Briey press UP
and release. Allow
the shade to
reach its default
upper limit.
1
Once the shade stops,
press and hold UP and
DOWN simultaneously
until the shade jogs. A
jog is a brief up and down
movement of the shade.
2When the shade is stopped
at your new desired upper
limit, press and hold “MY”
until the shade jogs. You
have now reset
the upper limit.
4
*PRODUCT SAFETY NOTE:
• For Cellular, Pleated, Classic Roman, Soft Roman and Woven Wood - Adjusting the motor too
tight can cause the motor to fail and/or break/fray the internal cording.
• For Solar and Roller Shades - Be sure the hembar does not lift into the Fascia or Cassette,
this could cause the hembar to get stuck and/or damage the fabric.
• For Sheer and Layered Shades - Make sure the bottom rail does not lift into the cassette.
• If your shade will not raise to your desired upper limit, contact a customer service agent for assistance.
!
Shade Adjustments
!

6
Adjusting your Shade’s “MY” Position (OPTIONAL)
Using UP or
DOWN, put your
shade in motion.
When it reaches
your desired “MY”
Position, press and
release “MY”
to stop the shade.
To set your ‘MY’
Position, press and
hold “MY” until the
shade jogs. A jog
is a brief up and
down movement
of the shade. Your
“MY” Position is
now set.
12
On the DecoFlex WireFree™ RTS
Wall Switch, the STOP button
functions and programs the same
as the “MY” button.
s
o
m
f
y
The Copy & Paste Sequence
The basic sequence of copy and paste allows you to add new remotes to your shade
and to create groups of shades that will operate together.
In this sequence, you may copy and paste from one control to another control or
from one channel on a control to any other channel either on the same control or
on a new control.
s
o
m
f
y
A channel is used to operate motorized shades with
controls. A channel is either associated with a single
motorized shade covering or group of motorized shades.
Adding Additional Controls
Your control has been programmed by Springs Window Fashions to control
your shade. The “MY” position has been set and you may choose to adjust this
setting. When adjusting the “MY” position on your product sharing a channel,
it is important to adjust each individually. Disconnect the power to all products
that share a channel to avoid unwanted programming. After adjustments are
made, reconnect power to begin operation.
Sheer Shades - the default home position is preset to shade lowered and vanes closed.
Layered Shades - the default home position is preset to shade lowered and vanes open.
To change or adjust the home position, use the UP or DOWN button to reach the
desired position and then press and hold the “MY” until the shade jogs.

7
Start with the control or channel that currently operates the shade.
TO COPY: Using a paperclip or similar item, press and hold the
programming button until the shade jogs. A jog is a brief up and down
movement of the shade.
1
2
Button
Programming
Button
OR
Select the new control or desired channel to add to the shade.
TO PASTE: Using a paperclip or similar item, press and hold the hand held or
wall mount control programming button on the new control until the shade
jogs again. (Briey press and hold, less than 2 seconds, for the control that
must be opened to access the programming button). The control or channel
is now added to the shade’s memory. Both the original and new control or
channel operate the same shade.
3
4
Adding a Control or Channel
Do not press the Programming Button outside of this sequence unless
otherwise instructed by a Customer Service Agent.
Note: If the wrong shade jogs, you have selected the wrong channel. Press the
Programming Button you just pressed until the shade jogs again. Select the correct
channel and start again from step 1.
!
Remote must be open to
access programming button
Programming
Button
Programming
Button
OR

8
Programming
Button
Programming
Button
OR
Deleting a Control or Channel
Start with the control or channel that you intend to keep and currently
operates the shade.
TO COPY: Using a paperclip or similar item, press and hold the
programming button until the shade jogs. A jog is a brief up and down
movement of the shade.
Select the control or desired channel to delete from the shade.
TO PASTE: Using a paperclip or similar item, press and hold the hand held
or wall mount control programming button on the new control until the
shade jogs again. (Briey press and hold, less than 2 seconds, for the control
that must be opened to access the programming button). The control or
channel is now deleted from the shade’s memory and these steps will need
repeated for each remote/channel.
The control or channel has now been deleted and will not operate the shade.
1
2
Programmed
Remote
3
Remote to Add
or Delete
4
OR
Programming
Button
OR

9
NOTE: Use the programming sequence below to control multiple shades with
one control, also known as “creating a group.” Be sure to review and understand
“Adding a Control” before moving on to this programming sequence. You can
also review the online video “Copy and Paste Part 1 and Part 2” or call your Customer
Service Agent for additional assistance. To prevent unwanted channel/remote
assignments, ALL PROGRAMMED SHADES should be on their own channel. If shades
share a channel UNPLUG the shade power source until the programming is complete.
Group Control of Multiple Shades with the Same Control
4
Creating Group Control
2
3
Assigning Specic Channels to Shade (Multi-Channel Remotes Only)
Disconnect power to all other products to prevent
unwanted channel/remote assignment.
Using a paperclip or similar item, press and hold the
PROGRAM BUTTON on the previously programmed
control until the shade jogs.
Select the remote or desired channel to be assigned
by momentarily pressing the channel selector button
on the remote.
Using a paperclip or similar item, press and hold the hand held or
wall mount control programming button on the new control until
the shade jogs again. (Briey press and hold, less than 2 seconds,
for the control that must be opened to access the programming
button). The new channel is now added to the shade’s memory
and both channels can be used to operate the shade.
After all groups are complete, reconnect power to
begin operation.
Repeat steps for each shade you want to add to your group. To delete a channel,
follow the ‘deleting a control steps’ outlined on the page 8.
When creating groups, it is important to program each shade individually.
!
1
5

10
Helpful Tips and FAQs
Please see below for helpful hints and suggestions should you encounter
issues with your motorized shades.
“How-To” videos including how to adjust your shades upper and lower
limits, set a ‘MY’ position, or Copy and Paste.
For video tutorials and the most up-to-date troubleshooting information, visit our
Motorization Knowledge Base at www.motorization.support
Our customer service team is available at 1-800-221-6352,
Monday through Friday from 8:30 a.m. to 7:00 p.m. Eastern.
You can also email us at [email protected].
• Verify that the motor antenna is exposed and not altered, obstructed or concealed
within headrail.
• Verify that the control has power, the light on the remote or wall switch illuminates
when pressed. If the control no longer illuminates when pressing a button the
battery needs to be replaced.
• If using a multi-channel remote, be sure the proper channel has been selected.
• Verify that the control or wall switch is within the recommended operating range
(approx. 65 feet).
• Verify that the command button (UP or DOWN) is pressed for at least 1 second.
Verify that the motor is powered
• For Battery Applications — Check battery connection and orientation and replace
batteries if necessary. To replace batteries simply unscrew the end of the tube and
remove batteries. Insert new AA batteries in the correct orientation and screw on
the end of the tube.
• For plug in transformer applications — Check plug-in transformer connection, verify
outlet power by using a known working outlet. Check that all cables and wires are
securely connected. A volt meter can also be used to verify power at the connector.
24 volt motors: conrm that the wires are attached with the correct polarity.
• For Solar Power Kit Applications — conrm proper connection of both the solar
panel and rechargeable battery tube. 10 NiMH batteries are included and in
some instances the batteries may have lost charge and are not able to recover.
A battery charger can be used to recharge batteries.
If the above solutions do not resolve the issue, please contact Customer Service to assist you.
FAQ: My shade does not respond to my controller (remote or wall switch).
FAQ: When I activate the “MY” button, the shade does not travel to my
preferred position.
• The “MY” position may need to be programmed. Please reference adjusting
your shades ‘MY’ position found on page 6.
• The motorized shade must not be in motion when attempting to activate the
“MY”.
> Stop shade rst and then activate the “MY”.

11
FAQ: My motorized shade does not travel to/stop to the desired upper or
lower limit.
• The motorized shade upper and/or lower limit may need to be adjusted to
reach your preferred positions. Page 5 explains how to adjust the upper and
lower limits of your shade.
Product safety note: When adjusting the upper limit, over-tensioning the limit
can cause damage.
FAQ: I have to press and hold the UP or DOWN button on the remote or
wall switch to operate my motorized shade. When I release the UP or DOWN
button, the shade stops.
• The motor is operating in programming mode, press and hold the ‘MY’
button until the shade jogs.
• If your shade does not respond to holding the ‘MY’ button, locate the
programming button on your remote. Using a paperclip or similar item,
press and hold the hand held or wall mount control programming button
on the new control until the shade jogs again. (Briey press and hold,
less than 2 seconds, for the control that must be opened to access the
programming button). The shade will jog.
View our online video ‘Resetting & Setting New Limit Positions’ or call
customer support to assist you with this process.
!
Additional Troubleshooting Support
For video tutorials and the most up-to-date troubleshooting information, visit our
Motorization Knowledge Base at www.motorization.support
Our customer service team is available at 1-800-221-6352,
Monday through Friday from 8:30 a.m. to 7:00 p.m. Eastern.
You can also email us at [email protected].

For video tutorials and additional help,
visit www.motorization.support
Customer Service
1-800-221-6352
[email protected]
SWF 95-0203-01
© Copyright Somfy Systems, Inc 06/2018