Bali SHEER MOTORIZED SHADES User manual

SHEER & LAYERED
MOTORIZED SHADES
FEATURING Z-WAVE TECHNOLOGY

3
Getting to Know Your Remotes
Getting to Know Your Remotes
Single-Channel Remote ................................................................. 3
Multi-Channel Remote................................................................... 4
Shade Program Button................................................................... 5
Quick Start Guide
Getting Your Remote Ready .......................................................... 6
Controlling Your Shade.................................................................. 7
Assigning Shades to Channels....................................................... 8
Adjusting Your Shades
Upper Limit................................................................................... 10
Lower Limit................................................................................... 13
Sheer Shade’s Home Position....................................................... 16
Layered Shade’s Home Position................................................... 17
Pairing Your Remotes and Shades
Pair Your Single-Channel Remote ................................................ 19
Pair Your Multi-Channel Remote.................................................. 22
Integrating Your Shades with a Z-Wave®Home Automation System
Step 1: (Exclude) Remove the Current Pairing Between
Your Shades and Remotes ........................................................... 27
Step 2: (Include) Add Your Shades and Remotes to the Home
Automation System...................................................................... 28
Step 3: (Associate) Pair Remotes with Your Shades ..................... 30
Troubleshooting ................................................................................ 31
Glossary............................................................................................. 34
About Z-Wave ................................................................................... 36
Channel Assignment Worksheet ..................................................... 39
TABLE OF CONTENTS
TABLE OF CONTENTS
GETTING TO KNOW
YOUR REMOTES
Single-Channel Remote
The single-channel remote can control up to 12 shades at once.
HOME/STOP
button
UP button
DOWN button
FRONT
LED light
BACK
Battery screw
access
Program button*
*Press with a paper clip or similar tool.

45
Getting to Know Your Remotes Getting to Know Your Remotes
Multi-Channel Remote
The multi-channel remote has 12 available channels. Each
channel can include a single shade or multiple shades. This
means that the remote can control up to 8 shades per channel,
and up to 24 shades total.
LEARN HOW
to assign shades to
channels on page 8.
BACK
FRONT
Display
screen
LEFT button
HOME/STOP
button
UP button
DOWN button
Battery door
MENU/RIGHT
button
Also used to select
menu options or
return to channel
selection
Shade Program Button
The program button on the shade’s motor end lets you move
your shade without a remote. It’s also used to perform various
programming functions, discussed later in this manual.
MOTOR FOR SHEER & LAYERED SHADES
Program button

6 7
Quick Start Guide Quick Start Guide
QUICK START GUIDE
For the Single-Channel
Remote
Pull out the paper strip on the
back of the remote.
For the Multi-Channel Remote
1. Remove the battery door.
2. Insert 2 AAA batteries.
3. Replace the battery door.
Getting Your Remote Ready
Controlling Your Shade
We preprogrammed your remotes
to operate your shades.
Legend
Press and hold Move up
Press and release Move down
Adjust Your Shade
• Press and hold the
UP button to move the
shade up.
• Press and hold the
DOWN button to move
the shade down.
• Releasing the button will
stop the shade.
1. 2.
Stop Your Shade While
It’s Moving
• While your shade is
moving up, press and
release the DOWN button
or the HOME button.
• While your shade is
moving down, press and
release the UP button or
the HOME button.
1. 2.
Open Your
Shade
Completely
Press and
release the
UP button.
Close Your
Shade
Completely
Press and
release the
DOWN button.

9
Adjusting Your Shade’s Limits and Home Position
8Quick Start Guide
Assigning Shades to Channels
(Multi-Channel Remote Only)
If you bought your shades and multi-channel remote at the same
time, your shades arrive already paired with your multi-channel
remote. However, you’ll need to assign each shade to a channel
(or multiple channels) to control them.
1. Press and hold the MENU/RIGHT
button for 2 seconds to enter
the menu.
2. Select CHANNEL.
3. Select the channel you want
to assign the shade to by
scrolling left or right.
4. Select the shade you want
to assign to the channel by
scrolling up or down.
5. Press and hold the MENU/
RIGHT button for 2 seconds.
The shade will jog and a checkmark
will appear next to the shade number
on the remote screen.
6. Repeat steps 3–5 for
each shade.
ADJUSTING YOUR SHADES
Use the instructions in this section to adjust your shade’s upper
and lower limits or home (favorite) position.
NOTE
If you don’t press any buttons for 10 seconds while you’re making these
adjustments, the remote will time out. If that happens, just start the
process over.

10 11
Adjusting Your Shade’s Limits and Home Position Adjusting Your Shade’s Limits and Home Position
Adjusting the Upper Limit
If your remote currently controls a group of shades, you’ll first need
to target the specific shade that you want to adjust the upper limit
for. To do that, perform the following steps first:
1. On the remote, press and release the program button
on the back.
The remote LED will ash green.
2. On the shade you want to adjust, press and hold the program
button for 3 seconds.
The shade LED will ash green and the shade will jog.
Even after you target a shade, all of the shades in the group
will still move with the remote. However, nontargeted shades won’t
accept the new upper limit until you target them specifically.
TARGET
SHADE
Don’t attempt to move the upper limit to a position higher
than the preset limit—that could damage your shade or
prematurely drain the batteries.
For the Single-Channel Remote
Before You Start
1. On the remote, press and
release the UP button.
Wait until the shade reaches its
preset upper limit.
2. Press and hold the UP and
DOWN buttons at the same
time for 3 seconds. When
the remote LED turns amber,
release both buttons.
The shade will jog.
4. Press and hold the UP and
DOWN buttons at the same
time for 3 seconds. When the
remote LED turns amber,
release both buttons.
The shade will jog. This means you’ve
set your new upper limit.
5. If you need to adjust another
shade’s upper limit, go back
to the Before You Start
section and repeat the steps
for each shade.
3. Use the UP or DOWN buttons
to move your shade to the new
upper limit.
You must reset the home position if adjustments are made.
See “Setting a Home Position” on pages 16 & 17.

12 13
Adjusting Your Shade’s Limits and Home Position Adjusting Your Shade’s Limits and Home Position
1. On the remote, press and hold the
MENU/RIGHT button for 2 seconds to
enter the menu.
2. Select SHADE > LIMITS.
3. To proceed past the warning message,
press and hold the MENU/RIGHT button
for 2 seconds.
Adjusting the Lower Limit
For the Single-Channel Remote
Before You Start
Don’t attempt to move the lower limit to a position lower
than the preset limit—that could damage your shade.
If your remote currently controls a group of shades, you’ll first need
to target the specific shade that you want to adjust the lower limit
for. To do that, perform the following steps:
1. On the remote, press and release the program button
on the back.
The remote LED will ash green.
2. On the shade you want to adjust, press and hold the program
button for 3 seconds.
The shade LED will ash green and the shade will jog.
Even after you target a shade, all of the shades in the group
will still move with the remote. However, nontargeted shades won’t
accept the new lower limit until you target them specifically.
4. Scroll left and right to select the shade
you want to adjust the upper limit for.
5. With UPPER selected, press and hold the
MENU/RIGHT button for 2 seconds.
If the shade isn’t already at the current upper limit,
it will move to that position. If the shade is already
at the current upper limit, it will jog.
6. Use the UP or DOWN buttons to move
your shade to the new upper limit.
7. Press and release the MENU/RIGHT
button to set the upper limit.
The shade will jog. This means you’ve set
your new upper limit.
TARGET
SHADE
Adjusting the Upper Limit
For the Multi-Channel Remote
You must reset the home position if adjustments are made.
See “Setting a Home Position” on pages 16 & 17.

14 15
Adjusting Your Shade’s Limits and Home Position Adjusting Your Shade’s Limits and Home Position
You must reset the home position if adjustments are made. See pages 16 & 17.
1. On the remote, press and
release the DOWN button.
Wait until the shade reaches
its preset lower limit.
4. Press and hold the UP and
DOWN buttons at the same time
for 3 seconds. When the remote
LED turns amber, release both
buttons.
The shade will jog. This means you’ve set
your new lower limit.
5. If you need to adjust another
shade’s lower limit, go back
to the Before You Start
section and repeat the steps
for each shade.
2. Press and hold the UP and
DOWN buttons at the same
time for 3 seconds. When
the remote LED turns amber,
release both buttons.
The shade will jog.
3. Use the UP or DOWN buttons
to move your shade to the new
lower limit.
For the Multi-Channel Remote
1. On the remote, press and
hold the MENU/RIGHT button
for 2 seconds to enter the menu.
2. Select SHADE > LIMITS.
3. To proceed past the
warning message, press and
hold the MENU/RIGHT button
for 2 seconds.
4. Scroll left and right to select
the shade you want to adjust
the lower limit for.
5. Scroll to LOWER, then press
and hold the MENU/RIGHT
button for 2 seconds.
If the shade isn’t already at the current
lower limit, it will move to that position.
If the shade is already at the current
lower limit, it will jog.
6. Use the UP or DOWN
buttons to move your shade to
the new lower limit.
7. Press and release the MENU/
RIGHT button to set the
lower limit.
The shade will jog. This means you’ve
set your new lower limit.
You must reset the home position if adjustments are made. See pages 16 & 17.
Adjusting the Lower LimitAdjusting the Lower Limit

16 17
Quick Start Guide Quick Start Guide
Adjusting Your Sheer Shade’s
Home Position
Your shade system’s single-channel
remote has been preprogrammed to
control your shade. The default home
position is preset to DOWN/CLOSED
position. To change the home position,
follow the steps below.
1. Start with the shade in the DOWN/
OPEN position by pressing and
releasing the DOWN button.
2. To set your home position to the
DOWN/CLOSED position, begin
with shade at the DOWN/OPEN
position, then press and hold the
UP button until the shade vanes
close and release.
3. With the vanes in DOWN/CLOSED
position, press and hold the home
button until the LED flashes amber,
then release.
The shade will jog and the new position is set.
Adjusting Your Layered Shade’s
Home Position
Your shade system’s single-channel remote
has been preprogrammed to control your
shade. The default home position is preset
to DOWN/OPEN position. To change the
position, follow these steps.
1. Start with the shade in the DOWN/
CLOSED position by pressing and
releasing the DOWN button.
2. To set your home position to the
DOWN/OPEN position, begin
with shade at the DOWN/CLOSED
position, then press and hold the
UP button until the shade layers
open and release.
3. With the vanes in DOWN/OPEN
position, press and hold the
button until the LED flashes amber,
then release.
The shade will jog and the new position is set.
If adjustment to upper and lower limits is needed,
start with that programming and then reset the home position.
Legend
Press and hold Move up
Press and release Move down
If adjustment to upper and lower limits is needed,
start with that programming and then reset the home position.

18 19
Pairing Your Remotes and Shades Pairing Your Remotes and Shades
1. Press and release UP button.
Allow the shade to reach its default upper limit.
2. On the back of the new remote,
quickly press and release the
program button twice.
The remote LED will flash amber
and green.
x2
1. Reset the new remote to make sure
you start with a clean slate.
a. Press and hold the program
button on the back of the
remote for 15 seconds. When
the LED stops flashing, release
the button.
The remote LED should flash green,
amber, and red before turning off.
b. On the new shade, press and
hold the program button for
7 seconds. When the shade
jogs, release the button.
PAIRING YOUR REMOTES
AND SHADES
NOTE
If you don’t press any buttons for 10 seconds while you’re making these
adjustments, the remote will time out. If that happens, just start the
process over.
3. On the new shade, press and
hold the program button for
3 seconds. When the shade LED
flashes green, release the button.
The shade will jog once, and all LEDs
will turn off. The shade is now paired with
the remote.
Legend
Press and hold Move up
Press and release Move down
Pair Your Single Channel Remote
You might need to do this if you bought a new remote or
shade. These steps apply only to the new remote or shade.
We preprogrammed your remotes to operate your shades.
However, you might decide to adjust the pairing—for
example, you might lose a remote and need to pair a new
one, or you might buy an additional remote after you buy
your shades. This section shows you how to pair remotes
and shades for a variety of control scenarios.
To make the instructions easy to follow, steps for the
multi-channel remote are separated into their own section.

20 21
Pairing Your Remotes and Shades Pairing Your Remotes and Shades
Pair a Remote with a Group of Shades
If you want to control a group of shades with one remote,
follow these steps.
Before you start, decide which remote you want to control the
group (known as the group remote). Note that you won’t be able to
control an individual shade with the group remote after you perform
these steps. You can always adjust the remote’s programming later.
1. Reset the group remote to make sure you start
with a clean slate.
a. Press and hold the program button on the back of
the remote for 15 seconds. When the LED stops
flashing, release the button.
The remote LED should flash green, amber, and red
before turning off.
b. On the shade, press and hold the program
button for 7 seconds. When the shade jogs,
release the button.
2. Pair the group remote with the shade group.
a. On the group remote, quickly press
and release the program button on the
back twice.
The remote LED will flash amber and green.
b. On one of the shades in the group, press and hold
the program button for 3 seconds. When the LED
flashes green, release the button.
The shade will jog once, and the shade LED
will turn off. The shade is now paired with
the remote.
c. Repeat steps a–b for each shade
in the group.
If you want to control each shade individually as
well as in a group, follow the steps in the next
section.
x2
Pair a Second Remote with a Shade
If you paired a group of shades with a group remote in
the previous section, you might still want to control each
individual shade within that group with separate, individual
remotes. For example, you might want to control shades
as a group with a single-channel remote, but still be able
to control each shade individually with separate two-
button remotes. To do that, follow these steps.
1. On the group remote, quickly press
and release the program button on
the back twice.
The remote LED will flash amber and green.
2. On the individual remote, press and
hold the program button on the
back for 3 seconds. When the LED
flashes green, release the button.
The LEDs on both remotes will turn solid
green and then turn off.
3. On the individual remote, press
and release the program button on
the back.
The remote LED will flash green.
4. On the shade you want to pair
the individual remote with, press
and hold the program button for
3 seconds. When the shade LED
flashes green, release the button.
The LED on the individual remote will turn
green, and the shade will jog. Both of your
remotes will now control the shade.
5. Repeat steps 1–4 for each shade
you want to control with an
individual remote.
x2

22 23
Pairing Your Remotes and Shades Pairing Your Remotes and Shades
Pairing Your Multi-Channel Remote
Pair a Remote with a Shade
You might need to do this if you bought a new shade after your
initial purchase.
1. Press and hold the MENU/RIGHT button
for 2 seconds to enter the menu.
2. Select ZWAVE > INCLUDE.
3. On the shade you want to pair, press and
hold the program button for 3 seconds.
When the shade LED flashes green,
release the button.
The remote’s screen will indicate that the shade is
now paired with the remote.
4. Repeat steps 2–4 for each shade you
want to pair.
5. Assign the shade to a channel by
following the steps on page 8.
Pair a Remote with a Group of Shades Already
Controlled by a Group Remote
If you bought a new multi-channel remote and want to pair it
with a group of shades that are already controlled by a group
remote, follow these steps.
1. On the group remote, quickly press
and release the program button on
the back twice.
The remote LED will flash amber and green.
2. On the multi-channel remote, press
and hold the MENU/RIGHT button
for 2 seconds.
3. Select ZWAVE > LEARN.
The group remote LED will flash green and
then turn off. The multi-channel remote will
show JOINING on the screen.
4. Select SHADE > FIND > BEGIN.
The multi-channel remote will show
FOUND SHADES.
5. Assign the shades to channels by
following the steps on page 8.
x2
x2
Legend
Press and hold Move up
Press and release Move down

24 25
Pairing Your Remotes and Shades Pairing Your Remotes and Shades
Remove a Shade from the Multi-Channel Remote
You might need to do this if your shade needs to be sent in
for repairs.
1. On the remote, press and hold the MENU/RIGHT button
for 2 seconds to enter the menu.
2. Select ZWAVE > EXCLUDE.
3. On the shade, press and hold the program button for
3 seconds. When the shade LED flashes green, release
the button.
The remote’s screen will indicate that the shade has been removed from
the remote. The shade will jog.
Clear All Channels
If you want to clear all your current channel assignments and
start over with assigning shades to channels, follow these steps.
1. On the remote, press and hold the MENU/RIGHT button for
2 seconds to enter the menu.
2. Select SHADE > CLR CHNLS > CONFIRM.
At this point, the shade menu is cleared. This means you can’t select a
shade from the remote or assign shades to a channel until you find
them again.
3. Select FIND ALL > BEGIN.
The screen will display SEARCHING (this might take a little while), and then
display how many shades have been found.
Your shades are now visible in the remote again. To create new channel
assignments, follow the steps on page 8.
Pair a Second Remote with a Shade That’s Already
Controlled by a Multi-Channel Remote
If you paired a group of shades with a multi-channel
remote in the previous section, you might still want to
control each individual shade within that group with
separate, individual remotes.
To do that, follow these steps.
1. On the multi-channel remote, press and hold
the MENU/RIGHT button for 2 seconds.
2. Select ZWAVE > INCLUDE.
3. On the individual remote, press and
hold the program button for
3 seconds. When the remote LED
flashes green, release the button.
4. On the individual remote, press
and release the program button on
the back.
The remote LED will flash green.
5. On the shade you want to pair
the individual remote with, press
and hold the program button for
3 seconds. When the shade LED
flashes green, release the button.
The LED on the individual remote will turn
green, and the shade will jog once. Both of
your remotes will now control the shade.
6. Repeat steps 1–5 for each shade
you want to control with an
individual remote.

26 27
Integrating Your Shades with a Z-Wave Home Automation System Integrating Your Shades with a Z-Wave Home Automation System
INTEGRATING YOUR
SHADES WITH A Z-WAVE®
HOME AUTOMATION SYSTEM
Your shades and remotes operate using Z-Wave radio
technology, which allows you to control your shades with many
popular home automation systems.
To integrate your shades with a home automation system, you’ll
perform three tasks:
1. Exclude: Remove the current pairing between your shades
and remotes.
2. Include: Add your shades and remotes to the home
automation system.
3. Associate: Pair remotes with your shades.
The following sections walk you through each task.
NOTE
If you don’t press any buttons for 10 seconds while you’re performing these
steps, the remote will time out. If that happens, just start the process over.
Step 1: (Exclude) Remove the Current Pairing
Between Your Shades and Remotes
1. Reset each two-button or single-channel
remote, if you have them.
a. Press and hold the program button on
the back of the remote for 15 seconds
until the remote LED stops flashing.
The remote LED should flash green, amber, and
red before turning off.
2. Reset your multi-channel remote,
if you have one.
a. Press and hold the MENU/
RIGHT button for 2 seconds to
enter the menu.
b. Select ZWAVE > RESET.
c. With LIKE NEW? selected,
press and hold the MENU/
RIGHT button until the screen
no longer tells you to wait.
3. On each shade, press and hold the
program button for 7 seconds. When
the shade jogs, release the button.
All remotes are now removed from the
shades. However, the shades’ upper, lower,
and home positions are still set.

28 29
Integrating Your Shades with a Z-Wave Home Automation System Integrating Your Shades with a Z-Wave Home Automation System
Step 2: (Include) Add Your Shades and Remotes
to the Home Automation System
NOTE
You need to add the shades rst and then the remotes to your home
automation system.
Add Your Shades
1. From your home automation system’s user interface, select
the option to enroll a new Z-Wave device.
See your home automation system’s instructions for details.
2. On one of your shades, press and
hold the program button for 3
seconds. When the shade LED
flashes green, release the button.
The shade should appear as a found
Z-Wave device in your home automation
system’s user interface.
3. Repeat steps 1–2 for each shade.
Add Your Single-Channel Remotes
1. From your home automation system’s user interface, select
the option to enroll a new Z-Wave device.
See your home automation system’s instructions for details.
2. On one of your remotes, press and
hold the program button on the back
for 3 seconds. When the remote LED
flashes green, release the button.
The remote should appear as a found
Z-Wave device in your home automation
system’s user interface.
3. Repeat steps 1–2 for each remote.
Add Your Multi-Channel Remote
1. From your home automation system’s
user interface, select the option to
enroll a new Z-Wave device.
See your home automation system’s
instructions for details.
2. On the remote, press and hold the
MENU/RIGHT button to enter the menu.
3. Select ZWAVE > LEARN.
4. Repeat steps 1–3 for each remote.
Legend
Press and hold Move up
Press and release Move down

31
Troubleshooting
30 Integrating Your Shades with a Z-Wave Home Automation System
TROUBLESHOOTING
Step 3: (Associate) Pair Remotes
with Your Shades
If you want to be able to control your shades with remotes as well as
with your home automation system, follow these steps.
Pair a Shade with a Single-Channel Remote
1. On the remote, press and release
the program button on the back.
The remote LED will flash green.
2. On the shade, press and hold the
program button for 3 seconds.
When the shade LED flashes
green, release the button.
The LEDs on the remote and shade will
turn green, then turn off, and the shade
will jog.
3. Repeat steps 1–2 for each shade
you want to control with a remote.
Pair a Shade with a Multi-Channel Remote
3. On the shade, press and hold the
program button for 3 seconds. When
the shade LED flashes green, release
the button.
The shade will jog.
4. Repeat steps 1–3 for each shade you
want to control with a remote.
5. Assign the shades to channels by
following the steps on page 8.
PROBLEM SOLUTION
I need to replace the batteries for my
shade or remote.
Replacing Batteries for the Shade
Insert eight AA lithium batteries per
battery case.
Replacing Batteries in the Two-Button or
Single-Channel Remote
Insert a #CR2430 lithium coin battery.
You’ll need a screwdriver to open the
battery compartment.
Replacing Batteries in the Multi-Channel
Remote
Insert two AAA batteries.
The programming steps aren’t
working.
If you don’t press any buttons for 10
seconds while you’re programming your
remote or shade, the remote will time out.
If that happens, just start the process over.
My shade doesn’t respond when I
press buttons on my remote.
If the LED on the remote doesn’t light up
when you press a button on the remote,
replace the battery in the remote first.
• For a two-button or single-channel
remote, you’ll need a #CR2430 lithium
coin battery.
• For a multi-channel remote, you’ll need
two AAA batteries.
If that doesn’t fix the issue, after checking
battery orientation, replace the batteries
in the shade. You’ll need eight AA lithium
batteries per battery case.
If you’ve verified that the batteries in the
remote and shade are good and you’re still
experiencing this issue, ensure that the
motor’s antenna is exposed. If you haven’t
already, remove any securing tape and
position the antenna so that it’s exposed
and away from the shade headrail. Avoid
crimping or damaging the antenna or
power lead.
Ensure that shade and remote are paired.
See Pairing Your Remotes and Shades
on page 18.
1. On the remote, press and hold the
MENU/RIGHT button for 2 seconds to
enter the menu.
2. Select ZWAVE > ASSOCIATE.

32 33
Troubleshooting Troubleshooting
My multi-channel remote isn’t
working.
If your shade isn’t responding to your
multi-channel remote, confirm that you’re
on the correct channel for the shade you’re
trying to operate. To check the channel,
press any button on the remote and note
which channel number is displayed.
What do the LED colors on my
remote mean?
If you press a button on your remote and
the LED flashes:
• Green: The battery in your remote
is good.
• Green and amber: The battery in your
remote is low and will need to be
changed soon.
• Green and red: Replace the battery in
your remote with a #CR2430 lithium coin
battery.
What do the LED colors on my shade
mean?
If you press the program button on your
shade and the LED flashes:
• Green: The power source/battery case is
good.
• Green and amber: The power source/
battery case is low and will need to be
changed soon.
• Green and red: Replace the
batteries in the battery case with
8 AA lithium batteries.
My shade moves in the opposite
direction of the button I pressed on
my remote.
If the UP and DOWN buttons on your
remote are reversed, follow these steps
to switch them back. Note that you can
perform these steps only with a two-button
or single-channel remote.
1. Move the shade to any point between
the upper and lower limits.
2. Press and hold the UP and DOWN
buttons at the same time for 3 seconds.
When the remote LED turns amber,
release both buttons.
The shade will jog.
3. Press and hold the UP and DOWN
buttons at the same time for another 3
seconds. When the remote LED turns
amber, release both buttons.
The shade direction has now been
reversed.
I want to start over with pairing my
shades and remotes. How do I start
fresh?
To remove the current pairing between
your shades and remotes and start fresh,
follow these steps:
For a Single-Channel Remote
1. On the remote, press and hold the
program button on the back for 15
seconds. When the remote LED stops
flashing, release the button.
The remote LED should flash green,
amber, and red before turning off.
For a Multi-Channel Remote
1. On the remote, press and hold the
MENU/RIGHT button to enter the menu.
2. Select ZWAVE > RESET.
3. With LIKE NEW? selected, press and
hold the MENU/RIGHT button until the
screen no longer tells you to wait.
Please use this procedure only when
the network primary controller is
missing or inoperable, or when
instructed by a trained customer
service representative.
For a Shade
1. Move the shade to its upper limit.
2. On the shade, press and hold the
program button for 7 seconds. When the
shade jogs, release the button.
All remotes are now unpaired with the
shade. However, the shade’s upper,
lower, and home positions are still set.
My shade doesn’t go up or down as
much as I want it to.
See the Adjusting the Upper Limit section
on page 10 or the Adjusting the Lower
Limit section on page 13.
Troubleshooting, cont.
Additional Troubleshooting Support
For video tutorials and the most up-to-date troubleshooting
information, visit our Motorization Knowledge Base at
www.motorization.support
Our customer service team is available at 1-800-221-6352,
Monday through Friday from 8:30 a.m. to 7:00 p.m. Eastern.
You can also email us at
[e-mail].

34 35
Glossary Glossary
GLOSSARY
TERM DEFINITION
Jog A brief down-and-up movement of the
shade.
Pairing Terminology
Exclude
Removing the current pairing between
your shades and remotes.
Include
Adding your shades and remotes to the
same “shade network” (a group of shades
and remotes that communicate with each
other) or to a home automation system.
Associate
Pairing a shade with an additional
remote when that shade is already
controlled by a group remote or a home
automation system.
Unassociate
Unpairing a remote when the shade is
already controlled by a group remote or
home automation system.
Program Button
On a two-button or single-channel
remote, the button on the back that
lets you perform various programming
functions as described in this manual.
On a shade, the button on the headrail or
motor end that lets you move your shade
without a remote, or perform various
programming functions as described in
this manual.
Z-Wave A radio frequency protocol for
communicating between smart devices.
MULTI-CHANNEL REMOTE
TERM DEFINITION
Channel
A group of shades that operates at the
same time. Each channel can include a
single shade or multiple shades.
Find
Locates existing shades in a shade
network and adds the multi-channel
remote as an additional control.
Learn
Pairs the multi-channel remote with an
existing shade network as an additional
remote.
Reset
Restores the remote back to a factory
state by removing all memory of shade
and remote pairings from the remote.
Shift
Pairs the multi-channel remote with an
existing shade network as the primary
remote.
Legend
Press and hold Move up
Press and release Move down
Please use this procedure only when
the network primary controller is
missing or inoperable, or when
instructed by a trained customer
service representative.

36 37
About Z-Wave About Z-Wave
ABOUT Z-WAVE®
Z-Wave is a wireless mesh-networking protocol
for reliable, intelligent home control of all Z-Wave
compatible devices. Z-Wave devices can act as
repeaters to create a mesh-network to ensure reliable
communication regardless of the manufacturer or
type of device. This product can be included and
operated in any Z-Wave network with other Z-Wave
certified devices from any other manufacturer. Z-Wave
devices such as lamp modules, fan controllers,
thermostats, dimmer switches, and many other types
of home control devices are available from a wide
range of manufacturers. The Z-Wave Alliance (www.z-
wavealliance.com) provides a list of manufacturers of
Z-Wave compliant devices. Z-Wave was created by
Sigma Designs and more details on the technology
can be found at www.z-wave.com.
This product can be included and operated in any
Z-Wave network with other Z-Wave certified devices
from other manufacturers and/or other applications.
All nonbattery-operated nodes within the network
will act as repeaters regardless of vendor to increase
reliability of the network.
The current product controls may establish two
Association Groups. Association Group #1 is a
dedicated lifeline for secondary controls, primarily
used for battery status reports, central scene cc, local
reset cc. Association Group #2 is dedicated to slave
shades nodes, with a maximum of 12 slave nodes.
Normal shade control command will use Association
Group #2.
FCC Class B Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference
that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
Modifications: Any modifications made to this device that are not approved
by Springs Window Fashions may void the authority granted to the user by the
FCC to operate this equipment.
For advanced technical information, contact customer service
at 1-800-221-6352.
Battery Information for Shades
Use only eight AA lithium batteries, which are available through most hardware
stores, pharmacies, and home centers.
CAUTION: Batteries must be installed as shown below. Failure to do so could
result in injury and will invalidate your warranty. Do not mix type, brand, or old
with new. Do not recharge, disassemble, heat (above manufacturer’s specified
temperature), or incinerate. Keep batteries out of reach of children and in
original packaging until ready to use. Dispose of batteries properly.
Correct battery orientation and proper battery disposal must be followed.

38 About Z-Wave
Industry Canada Notice
This device complies with Industry Canada License-exempt
RSS standard(s). Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain should
be so chosen that the equivalent isotropically radiated power (e.i.r.p.)
is not more than that necessary for successful communication.
For advanced technical information, contact customer service at
1-800-221-6352.
Shades
Name/Location
Channel Assignment
Shades on the same channel will operate as a group.
12345678910 11 12
Example:
Shade 1 - Kitchen
Shade 1
Shade 2
Shade 3
Shade 4
Shade 5
Shade 6
Shade 7
Shade 8
Shade 9
Shade 10
Sha de 11
Shade 12
Shade 13
Shade 14
Shade 15
Shade 16
Shade 17
Shade 18
Shade 19
Shade 20
Shade 21
Shade 22
Shade 23
Shade 24
39
Channel Assignment Worksheet
The multi-channel remote can include a single shade or multiple shades,
with a maximum of 8 shades on one channel.