
9
CIAO C.A.I. e
USER
1A GENERAL WARNINGS
The instruction manual is an integral part of the product and it must 
therefore be kept carefully and must accompany the appliance; if 
the manual is lost or damaged, another copy must be requested 
from the Technical Assistance Service.
 Boiler installation and any other assistance and maintenance 
operation  must  be  carried  out  by  qualified  personnel 
according to current local and national regulations. 
 For installation, it is advisable to contact specialised personnel.
 This appliance should not be operated by children younger 
than 8 years, people with reduced physical, sensory or 
mental capacities, or inexperienced people who are not 
familiar with the product, unless they are given close 
supervision or instructions on how to use it safely and are 
made aware by a responsible person of the dangers its use 
might entail. Children must not play with the appliance. It is 
the user's responsibility to clean and maintain the appliance. 
Children should never clean or maintain it unless they are 
given supervision.
 The boiler must only be used for the application foreseen by 
the manufacturer. The manufacturer shall not be liable for 
any damage to persons, animals or property due to errors in 
installation, calibration, maintenance or due to improper use.
 The safety and automatic adjustment devices must not be 
modified, during the system life cycle, by the manufacturer or 
supplier.
 This appliance produces hot water, therefore it must be 
connected to a heating system and/or a domestic hot water 
mains, compatible with its performance and output.
 In case of water leakage, close the water supply and contact 
the Technical Assistance Service immediately.
 In case of absence for long periods time, close the gas supply 
and switch off the electrical supply main switch. In case of 
risk of frost, empty the boiler.
 From time to time check that the operating pressure of the 
hydraulic system does not decrease under 1 bar.
 In case of failure and/or malfunctioning, deactivate the 
appliance, and do not try to repair or intervene directly on it.
 Appliance maintenance must be carried out at least once a 
year: program it with the Technical Assistance Service will 
avoid wasting time and money.
 The ventilation openings are vital for correct combustion.
 When the product reaches the end of its life it should not be 
disposed of as solid urban waste but should be brought to a 
separated waste collection facility.
Boiler use requires to strictly observe some basic safety rules:
 Do not use the appliance in any manner other than its 
intended purpose.
 It is dangerous to touch the appliance with wet or damp body 
parts and/or in bare feet.
 Under no circumstances cover the intake grids, dissipation 
grids and ventilation vents in the installation room with cloths, 
paper or any other material.
 Do not activate electrical switches, telephone or any other 
object that causes sparks if there is a smell of gas. Ventilate 
the room by opening doors and windows and close the gas 
central tap.
 Do not place anything in the boiler.
 Do not perform any cleaning operation if the appliance is not 
disconnected from the main power supply.
 Do not cover or reduce ventilation opening of the room where 
the generator is installed.
  Do  not  leave  containers  and  inammable  products  in  the 
installation room.
 Do not attempt to repair the appliance in case of failure and/
or malfunctioning.
 It is dangerous to pull or twist the electric cables.
 Do not access the inside of the boiler. Any work on the boiler 
should be carried out by the Technical Assistance Centre or 
by professionally qualified personnel.
 Do not intervene on sealed elements.
 Do not cover or reduce the size of the ventilation openings 
in the room where the boiler is installed. The ventilation 
openings are vital for correct combustion.
For better use, remember that:
- a periodic external cleaning with soapy water not only improves 
its aesthetic aspect but also preserves panelling from corrosion, 
extending its life cycle;
- if the wall-mounted boiler is enclosed in pendant furniture, leave 
at least 5 cm for ventilation and maintenance;
- installation of an room thermostat will favour a greater comfort, a 
more rational use of the heat and energy saving; the boiler can 
also be connected to a programming clock in order to manage 
ignition and switching off during the day or week.
2A IGNITION
First ignition must be carried out by personnel from the Technical 
Assistance Service. At the same time, if it is necessary to put the 
appliance in service again, carefully follow the described operations.
To start-up the boiler it is necessary to carry out the following 
operations:
- power the boiler
-  open the gas tap present in the system to allow fuel ow
- turn the mode selector (2 - fig. 1a) to the desired position:
 Summer mode: turning the selector to the symbol summer 
 (fig.  2a) the  traditional function  of  only domestic hot  water 
is activated. If there is a domestic hot water request the digital 
display shows the hot water system temperature, the icon to 
indicate the hot water supply and the ame icon
 Winter mode: by turning the mode selector within the area 
marked + and - (fig. 2b), the boiler provides domestic hot water 
and heating. If there is a heat request, the boiler switches on 
and the digital monitor indicates the heating water temperature, 
the icon to indicate heating and the ame icon (fig. 3a). If there 
is a domestic hot water request, the boiler switches on and the 
digital display shows the hot water system temperature, the icon 
to indicate the hot water supply and the ame icon (fig. 4a) 
- adjust the room thermostat to the required temperature (~20°C).
Adjustment of domestic hot water temperature
To adjust domestic water temperature (bathrooms, showers, 
kitchen, etc.), turn the knob with symbol  (fig. 2b) within the area 
marked + and -.
The boiler is standby status until, after a heat request, the burner 
switches on and the digital display shows the hot water system 
temperature, the icon to indicate the hot water supply and the ame 
icon. The boiler will be in function until the adjusted temperature is 
reached, afterwards it will be in “standby” again.
Environment Automatic Adjustment System Function 
(S.A.R.A.) - g. 6a 
By setting the heating water temperature selector to the area 
marked by AUTO - temperature value from 55 to 65°C - the 
S.A.R.A. self-adjusting system is activated: the boiler varies the 
delivery temperature according to the closing signal of the room 
thermostat. When the temperature set with the heating water 
temperature selector is reached, a 20 minutes count begins. If 
during this period the room thermostat still requests heat, the value 
of the set temperature automatically increases by 5 °C. 
When the new value is reached, other 20 minutes count begins.
If during this period the room thermostat still requests heat, the 
value of the set temperature automatically increases by 5 °C.
This new temperature value is the result of the temperature set 
manually with the heating water temperature selector and the 
increase of +10 °C of the S.A.R.A function.
After the second increasing cycle, the temperature value is restored 
to the value set by the user and the above mentioned cycle is 
repeated until the ambient thermostat request is fulfilled.